51
QUESTIONANSWER SOLUTION
Some contacts are
duplicated in the list.The options for synchronizing contacts are synchronizing the contacts
on the SIM card, the contacts on the telephone, or both. When both
synchronizations are selected, some contacts may be duplicated.
Select "Display SIM card contacts" or "Display
telephone contacts".
Contacts are not shown in alphabetical order.Some telephones offer display options. Depending on the settingschosen, contacts can be transferred in a specifi c order. Modify the display setting in the telephone directory.
The system does not receiveSMS text messages.The Bluetooth mode does not permit sending SMS text messages to the
system.
The CD is e
jected
automatically or is not played by the player. The CD is inserted upside down, is unpla
yable, does not contain any audio data or contains an audio format which the player cannot play.
- Check that the CD is inserted in the player the
right way up.
-
Check the condition of the CD: the CD cannot
be played if it is too damaged.
-
Check the content in the case of a recordedCD: consult the advice in the "Audio" section.
- The audio s
ystem's CD player does not play
DVDs.
- Some recorded CDs will not be pla
yed by
the audio system because they are not of thecorrect quality. Le
CD has been recorded in a format that is not compatible with the player.
The
CD is protected by an anti-pirating protection system which is not recognised by the audio system.
There is a long waitingperiod following the insertion of a CD or connection of aUSB memory stick.
When a new medium is inserted, the system reads a certain amount of
data (directory, title, artist, etc.). This may take from a few seconds to afew minutes.
This phenomenon is normal.
The CD pla
yer sound ispoor.The CD used is scratched or of poor quality. Insert good quality CDs and store them in suitable conditions.
The audio equipment settin
gs (bass, treble, ambiences) are unsuitable. Set the treble or bass level to 0, without selectingan ambience.
52
FREQUENTLY ASKED QUESTIONS
QUESTIONANSWER SOLUTION
Some characters in themedia information are not displayed correctly while playing. The audio s
ystem does not display some types of characters. Use standard characters to name tracks and
folders.
Pla
ying of streaming fi lesdoes not start. The peripheral device connected does not support automatic play. Start the playback from the device.
Th
e names of tracks and
the track length are notdisplayed on the screen
when streaming audio. The Bluetooth
profi le does not allow the transfer of this information.
The quality o
f receptionof the radio station
listened to graduallydeteriorates or the stored stations do not function(no sound, 87.5 Mhz is
displayed...). The vehicle is too
far from the transmitter used by the station listened
to or there is no transmitter in the geographical area through which the
vehicle is travelling.
Activate the "RDS" function by means of theshort-cut menu to enable the system to check
whether there is a more powerful transmitter in thegeographical area.
The environment
(hills, buildings, tunnels, basement car parks...) block reception, including in RDS mode. This phenomenon is normal and does not indicate
a fault with the audio system.
The aerial is absent or has been dama
ged (for example when goingthrough a car wash or into an underground car park). Have the aerial checked by a CITROËN dealer.
I
cannot fi nd some radiostations in the list of stations received.The station is not received or its name has chan
ged in the list.
Some radio stations send other information in place of their name (the
title of the song for example).
The s
ystem interprets this information as the name of the station. The name of the radio station changes.
