CHRYSLER GROUP LLC CUSTOMER CENTER
P.O. Box 21–8004 Auburn Hills, MI 48321–8004 Phone: 1–800–247–9753
CHRYSLER CANADA INC. CUSTOMER CENTER
P.O. Box 1621 Windsor, Ontario N9A 4H6 Phone: 1–800–465–2001 (English)
Phone: 1–800–387–9983 (French)
PUBLICATIONS ORDERING
•If you are the first registered retail owner of your vehicle, you may obtain one free printed
copy of the Owner's Manual, Warranty Booklet or Radio Manuals on your DVD by calling
1–800–247–9753 (U.S.) or 1–800–387–1143 (Canada) or by contacting your dealer.
• Replacement User Guide kits or DVDs or, if you prefer, additional printed copies of the Owner's Manual, Warranty Booklet or Radio Manuals may be purchased by visiting
www.techauthority.com or by calling 1–800–890–4038 (U.S.) or 1–800–387–1143 (Canada).
Visa, Master Card, American Express and Discover orders are accepted. If you prefer mailing
your order, please call the above numbers for an order form.
NOTE:
• A street address is required when ordering manuals (no P.O. Boxes).
• The Owner's Manual and User Guide electronic files are also available on the Chrysler, Jeep, Ram Truck and Dodge websites.
• Click on the “For Owners” tab, select “Owner/Service Manuals”, then select your desired model year and vehicle from the drop down lists.
ASSISTANCE FOR THE HEARING IMPAIRED
• To assist customers who have hearing difficulties, the manufacturer has installed special TDD(Telecommunication Devices for the Deaf ) equipment at its customer center. Any hearing or
speech impaired customer, who has access to a TDD or a conventional teletypewriter (TTY)
in the United States, can communicate with the manufacturer by dialing 1–800–380–CHRY.
Canadian residents with hearing difficulties that require assistance can use the special needs
relay service offered by Bell Canada. For TTY teletypewriter users, dial 711 and for Voice
callers, dial 1–800–855–0511 to connect with a Bell Relay Service operator.
WARNING!
Engine exhaust, some of its constituents, and certain vehicle components contain, or emit,
chemicals known to the State of California to cause cancer and birth defects, or other
reproductive harm. In addition, certain fluids contained in vehicles and certain products of
component wear contain, or emit, chemicals known to the State of California to cause cancer
and birth defects, or other reproductive harm.
CONSUMER ASSISTANCE
116
REPORTING SAFETY DEFECTS IN THE
UNITED STATES
• If you believe that your vehicle has a defect that could cause a collision or cause injury or death,you should immediately inform the National Highway Traffic Safety Administration (NHTSA)
in addition to notifying the manufacturer.
• If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However,
NHTSA cannot become involved in individual problems between you, your authorized dealer
and the manufacturer.
• To contact NHTSA, you may either call the Auto Safety Hotline toll free at 1–888–327–4236 (TTY: 1–800–424–9153), or go to http://www.safercar.gov; or write to: Administrator,
NHTSA, 1200 New Jersey Avenue, SE., West Building, Washington, D.C. 20590. You can also
obtain other information about motor vehicle safety from http://www.safercar.gov.
In Canada
• If you believe that your vehicle has a safety defect, you should contact the Customer ServiceDepartment immediately. Canadian customers who wish to report a safety defect to the
Canadian government should contact Transport Canada, Motor Vehicle Defect Investiga-
tions and Recalls at 1-800-333-0510 or go to http://www.tc.gc.ca/eng/roadsafety/safedrivers-
childsafety-index-53.htm
• French Canadian customers who wish to report a safety defect to the Canadian government should contact Transport Canada, Motor Vehicle Defect Investigations and Recalls at
1-800-333-0510 or go to http://www.tc.gc.ca/securiteroutiere/
CONSUMER ASSISTANCE
117
