2013 CHRYSLER 300 SRT phone

WARNING!
Do not connect the cable to the negative post (-) of the
discharged battery. The resulting electrical spark
could cause the battery to explode and could result in
personal injury.
5. Start the engine in the vehicle that has the booster battery, let the engine idle a few minutes, and then
start the engine in the vehicle with the discharged
battery.
Once the engine is started, remove the jumper cables in
the reverse sequence:
6. Disconnect the negative (-)jumper cable from the
remote negative (-)post of the vehicle with the dis-
charged battery.
7. Disconnect the negative end (-)of the jumper cable
from the negative (-)post of the booster battery. 8. Disconnect the positive
(+)jumper cable from the
positive (+)post of the booster battery.
9. Disconnect the positive (+)end of the jumper cable
from the remote positive (+)post of the discharged
vehicle.
If frequent jump-starting is required to start your vehicle
you should have the battery and charging system in-
spected at your authorized dealer.
CAUTION!
Accessories plugged into the vehicle power outlets
draw power from the vehicle’s battery, even when not
in use (i.e., cellular phones, etc.). Eventually, if
plugged in long enough without engine operation,
the vehicle’s battery will discharge sufficiently to
degrade battery life and/or prevent the engine from
starting.6
WHAT TO DO IN EMERGENCIES 467

Warranty service must be done by an authorized dealer.
We strongly recommend that you take the vehicle to an
authorized dealer. They know your vehicle the best, and
are most concerned that you get prompt and high quality
service. The manufacturer’s authorized dealer have the
facilities, factory-trained technicians, special tools, and
the latest information to ensure the vehicle is fixed
correctly and in a timely manner.
This is why you should always talk to an authorized
dealer service manager first. Most matters can be re-
solved with this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer.
They want to know if you need assistance.
• If an authorized dealer is unable to resolve the con-
cern, you may contact the manufacturer’s customer
center. Any communication to the manufacturer’s customer cen-
ter should include the following information:
•
Owner’s name and address
• Owner’s telephone number (home and office)
• Authorized dealer name
• Vehicle Identification Number (VIN)
• Vehicle delivery date and mileage
Chrysler Group LLC Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (800) 247–9753
548 IF YOU NEED CONSUMER ASSISTANCE

Chrysler Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465–2001 English / (800) 387–9983 French
In Mexico contact:
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 5081-7568
Outside Mexico City: 1-800-505-1300
Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD (Telecommuni-
cation Devices for the Deaf) equipment at its customer
center. Any hearing or speech impaired customer, who
has access to a TDD or a conventional teletypewriter
(TTY) in the United States, can communicate with the
manufacturer by dialing 1–800–380–CHRY.
Canadian residents with hearing difficulties that require
assistance can use the special needs relay service offered
by Bell Canada. For TTY teletypewriter users, dial 711
and for Voice callers, dial 1 800 855-0511 to connect with
a Bell Relay Service operator.
9
IF YOU NEED CONSUMER ASSISTANCE 549

campaign. However, NHTSA cannot become involved in
individual problems between you, your authorized
dealer, and the manufacturer.
To contact NHTSA, you may either call the Auto Safety
Hotline toll free at 1–888–327–4236 (TTY: 1–800–424– 9153),
or go to http://www.safercar.gov; or write to: Administra-
tor, NHTSA, 1200 New Jersey Avenue, SE., West Building,
Washington, D.C. 20590. You can also obtain other infor-
mation about motor vehicle safety from http://
www.safercar.gov.
In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should contact Trans-
port Canada, Motor Vehicle Defect Investigations and
Recalls at 1-800-333-0510 or go to http://www.tc.gc.ca/
roadsafety/
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals (no P.O. Boxes).
Service Manuals
These comprehensive Service Manuals provide the infor-
mation that students and professional technicians need in
diagnosing/troubleshooting, problem solving, maintain-
ing, servicing, and repairing Chrysler Group LLC ve-
hicles. A complete working knowledge of the vehicle,
system, and/or components is written in straightforward
language with illustrations, diagrams, and charts.
552 IF YOU NEED CONSUMER ASSISTANCE

Power Steering........................ .394
Radiator (Coolant Pressure) ................496
Carbon Monoxide Warning ...................95
Cargo Area Features ...................... .292
Cargo Compartment ...................... .292
Cargo (Vehicle Loading) ....................447
Car Washes ............................ .504
Cellular Phone .......................... .352
Certification Label ........................ .447
Chains, Tire ............................ .430
Chart, Tire Sizing .........................411
Check Engine Light (Malfunction Indicator Light) . .304
Checking Your Vehicle For Safety ...............95
Checks, Safety ............................95
Child Restraint ............................72
Child Safety Locks .........................33
Clean Air Gasoline ....................... .440
Cleaning Wheels .............................. .506Climate Control
......................... .353
Clock ................................. .348
Coin Holder ............................ .287
Cold Weather Operation ....................372
Compact Disc (CD) Maintenance ..............352
Compact Spare Tire ....................... .425
Computer, Trip/Travel ..................... .324
Connector UCI................................ .349
Universal Consumer Interface (UCI) ..........349
Conserving Fuel ......................... .321
Console, Floor .......................... .287
Contract, Service ......................... .550
Coolant Pressure Cap (Radiator Cap) ...........496
Cooling System .......................... .493
Adding Coolant (Antifreeze) ...............495
Coolant Capacity ...................... .523
Coolant Level ......................... .493
Disposal of Used Coolant .................497
560 INDEX

INSTALLATION OF RADIO TRANSMITTING
EQUIPMENTSpecial design considerations are incorporated into this vehicle’s
electronic system to provide immunity to radio frequency signals.
Mobile two-way radios and telephone equipment must be installed
properly by trained personnel. The following must be observed
during installation.
The positive power connection should be made directly to the
battery and fused as close to the battery as possible. The negative
power connection should be made to body sheet metal adjacent to
the negative battery connection. This connection should not be
fused.
Antennas for two-way radios should be mounted on the roof or the
rear area of the vehicle. Care should be used in mounting antennas
with magnet bases. Magnets may affect the accuracy or operation
of the compass on vehicles so equipped.The antenna cable should be as short as practical and routed away
from the vehicle wiring when possible. Use only fully shielded
coaxial cable.
Carefully match the antenna and cable to the radio to ensure a low
Standing Wave Ratio (SWR).
Mobile radio equipment with output power greater than normal
may require special precautions.
All installations should be checked for possible interference be-
tween the communications equipment and the vehicle’s electronic
systems.