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Phone Call Features
The following features can be accessed through the
Uconnect® Phone if the feature(s) are available and
supported by Bluetooth® on your mobile service plan.
For example, if your mobile service plan provides three-
way calling, this feature can be accessed through the
Uconnect® Phone. Check with your mobile service pro-
vider for the features that you have.
Ways To Initiate A Phone Call
Listed below are all the ways you can initiate a phone call
with Uconnect® Phone.
•Redial
• Dial by touching in the number
• Voice Commands (Dial by Saying a Name, Call by
Saying a Phonebook Name, Redial, or Call Back)
• Favorites •
Mobile Phonebook
• Recent Call Log
• SMS Message Viewer
Dial By Saying A Number
•Press thebutton to begin,
• After the “Listening” prompt and the following beep,
say “Dial 248-555-1212”,
•
The Uconnect® Phone will dial the number 248-555-1212.
Call By Saying A Phonebook Name
• Press thebutton to begin,
• After the “Listening” prompt and the following beep,
say “Call John Doe Mobile”,
• The Uconnect® Phone will dial the number associated
with John Doe, or if there are multiple numbers it will
ask which number you want to call for John Doe.
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Call Continuation
Call continuation is the progression of a phone call on the
Uconnect® Phone after the vehicle ignition key has been
switched to OFF.
NOTE:The call will remain within the vehicle audio
system until the phone becomes out of range for the
Bluetooth® connection. It is recommended to press the
“transfer” soft-key when leaving the vehicle.
Uconnect® Phone Features
Emergency Assistance
If you are in an emergency and the mobile phone is
reachable:
• Pick up the phone and manually dial the emergency
number for your area. If the phone is not reachable and the Uconnect® Phone is
operational, you may reach the emergency number as
follows:
•
Press the
button to begin.
• After the “Listening” prompt and the following beep,
say “Call Emergency” or “Dial Emergency” and the
Uconnect® Phone will instruct the paired mobile
phone to call the emergency number. This feature is
supported in the U.S., Canada, and Mexico.
NOTE:
• The Emergency call may also be initiated by using the
touch-screen.
•
The emergency number dialed is based on the country
where the vehicle is purchased (911 for the U.S. and
Canada and 060 for Mexico). The number dialed may not
be applicable with the available mobile service and area.
142 UNDERSTANDING THE FEATURES OF YOUR VEHICLE
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•Some paging and voice mail systems have system time
out settings that are too short and may not allow the
use of this feature.
• Pauses, wait or other characters that are supported by
some phones are not supported over Bluetooth®.
These additional symbols will be ignored in the dialing
a numbered sequence.
Barge In — Overriding Prompts
Thebutton can be used when you wish to skip part
of a prompt and issue your voice command immediately.
For example, if a prompt is asking “There are two
numbers with the name John. Say the full name” you
could press the
button and say, “John Smith” to
select that option without having to listen to the rest of
the voice prompt.
Voice Response Length
It is possible for you to choose between Brief and
Detailed Voice Response Length.
• Touch the “More” soft-key (where available), then
touch the “Settings” soft-key,
• Touch the “Display” soft-key, then scroll down to Voice
Response Length,
• Select either “Brief” or “Detailed” by touching the box
next to the selection. A check-mark will appear to
show your selection.
Phone And Network Status Indicators
Uconnect® Phone will provide notification to inform you
of your phone and network status when you are attempt-
ing to make a phone call using Uconnect® Phone. The
status is given for network signal strength and phone
battery strength.
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Dialing Using The Mobile Phone Keypad
WARNING!
Your new vehicle has many features for the comfort
and convenience of you and your passengers. Only
use such features when it is safe to do so. Failure to
follow this Warning may result in an accident involv-
ing serious injury or death.
You can dial a phone number with your mobile phone
keypad and still use the Uconnect® Phone (while dialing
via the mobile phone keypad, the user must exercise
caution and take precautionary safety measures). By
dialing a number with your paired Bluetooth® mobile
phone, the audio will be played through your vehicle’s
audio system. The Uconnect® Phone will work the same
as if you dial the number using voice a command. NOTE:
Certain brands of mobile phones do not send the
dial ring to the Uconnect® Phone to play it on the vehicle
audio system, so you will not hear it. Under this situa-
tion, after successfully dialing a number the user may feel
that the call did not go through even though the call is in
progress. Once your call is answered, you will hear the
audio.
Mute/Un-Mute (Mute ON/OFF)
When you mute the Uconnect® Phone, you will still be
able to hear the conversation coming from the other
party, but the other party will not be able to hear you. To
mute the Uconnect® Phone simply touch the Mute
button on the Phone main screen.
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Advanced Phone Connectivity
Transfer Call To And From Mobile Phone
The Uconnect® Phone allows ongoing calls to be trans-
ferred from your mobile phone to the Uconnect® Phone
without terminating the call. To transfer an ongoing call
from your paired mobile phone to the Uconnect® Phone
or vice versa, press the Transfer button on the Phone
main screen.
Connect Or Disconnect Link Between The
Uconnect® Phone And Mobile Phone
If you would like to connect or disconnect the Bluetooth®
connection between a Uconnect® Phone paired mobile
phone and the Uconnect® Phone, follow the instructions
described in your mobile phone User’s Manual.
Things You Should Know About Your Uconnect®
Phone
Voice Command
•For best performance, adjust the rearview mirror to
provide at least ½ in (1 cm) gap between the overhead
console (if equipped) and the mirror.
• Always wait for the beep before speaking.
•
Speak normally, without pausing, just as you would speak
to a person sitting a few feet/meters away from you.
• Make sure that no one other than you is speaking
during a voice command period.
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•Performance, such as audio clarity, echo, and loudness
to a large degree rely on the phone and network, and
not the Uconnect® Phone.
• Echo at the far end can sometimes be reduced by
lowering the in-vehicle audio volume.
• In a convertible vehicle, system performance may be
compromised with the convertible top down.
Voice Text Reply
Uconnect® Phone can read or send new messages on
your phone.
Your phone must support SMS over Bluetooth® in order
to use this feature. If the Uconnect® Phone determines
your phone is not compatible with SMS messaging over
Bluetooth® the “Messaging” button will be greyed out
and the feature will not be available for use. NOTE:
Uconnect® Phone SMS is only available when the
vehicle is not in moving.
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11. See you in minutes.
12. Stuck in traffic.
13. Start without me.
14. Where are you?
15. Are you there yet?
16. I need directions.
17. I’m lost.
18. See you later.Bluetooth® Communication Link
Mobile phones have been found to lose connection to the
Uconnect® Phone. When this happens, the connection
can generally be reestablished by switching the mobile
phone OFF/ON. Your mobile phone is recommended to
remain in Bluetooth® ON mode.
Power-Up
After switching the ignition key from OFF to either the
ON or ACC position, or after a language change, you
must wait at least fifteen seconds prior to using the
system.
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NOTE:
1.
You can replace “John Smith” with any name in your
mobile or favorite phone book. You can also say “Send a
message to John Smith” and the system will ask you
which phone number you want to send a message to for
John Smith.
2.You can replace “Mobile” with “Home”, “Work” or
“Other”.
3. You can replace “Incoming Calls” with “OutgoingCalls” or “Missed Calls”.
4.
You can replace “248 555 1212” with any phone number
supported by your Mobile phone.
5.These commands can be used during a phone call after
pushing the Uconnect® Voice Command button on the
steering wheel. Please note the call will be muted while
the VR session is active.
6. Send dial tones for automated systems is available while a call is active. This is an example that uses a
Phonebook Record named “Voicemail Password.”
7. Storing Dial tones in contact names is possible but only the first number encountered in a contact name
will be sent. For example if there is a number stored in
the Home and Work numbers for the contact “Voice-
mail password” only the Home number will be sent
8. If your phone does not support phonebook download or call log download over Bluetooth® then these
commands will return a response that the contact does
not exist in the phonebook.
9.
Emergency and Towing assistance are contacts that have
been pre-loaded in the phonebooks. Commands such as
“Call Emergency” and “Call Towing Assistance” will call
the corresponding number stored with those contacts.
NOTE: Available Voice Commands are shown in bold
face and underlined in the gray shaded boxes.
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