2013 CHRYSLER 300 phone

8. Disconnect the positive(+)jumper cable from the
positive (+)post of the booster battery.
9. Disconnect the positive (+)end of the jumper cable
from the remote positive (+)post of the discharged
vehicle.
If frequent jump-starting is required to start your vehicle
you should have the battery and charging system in-
spected at your authorized dealer.
CAUTION!
Accessories plugged into the vehicle power outlets
draw power from the vehicle’s battery, even when not
in use (i.e., cellular phones, etc.). Eventually, if
plugged in long enough without engine operation,
the vehicle’s battery will discharge sufficiently to
degrade battery life and/or prevent the engine from
starting.
FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand, or snow, it
can often be moved using a rocking motion. Turn the
steering wheel right and left to clear the area around the
front wheels. Then shift back and forth between DRIVE
and REVERSE while gently pressing the accelerator. Use
the least amount of accelerator pedal pressure that will
maintain the rocking motion, without spinning the
wheels or racing the engine.
CAUTION!
Racing the engine or spinning the wheels may lead to
transmission overheating and failure. Allow the en-
gine to idle with the transmission in NEUTRAL for at
least one minute after every five rocking-motion
cycles. This will minimize overheating and reduce
the risk of transmission failure during prolonged
efforts to free a stuck vehicle.
6
WHAT TO DO IN EMERGENCIES 485

facilities, factory-trained technicians, special tools, and
the latest information to ensure the vehicle is fixed
correctly and in a timely manner.
This is why you should always talk to an authorized
dealer service manager first. Most matters can be re-
solved with this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer.
They want to know if you need assistance.
• If an authorized dealer is unable to resolve the con-
cern, you may contact the manufacturer’s customer
center.
Any communication to the manufacturer’s customer cen-
ter should include the following information:
• Owner’s name and address
• Owner’s telephone number (home and office) •
Authorized dealer name
• Vehicle Identification Number (VIN)
• Vehicle delivery date and mileage
Chrysler Group LLC Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (800) 247–9753
Chrysler Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465–2001 English / (800) 387–9983 French
562 IF YOU NEED CONSUMER ASSISTANCE

PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals (no P.O. Boxes).
Service Manuals
These comprehensive Service Manuals provide the infor-
mation that students and professional technicians need in
diagnosing/troubleshooting, problem solving, maintain-
ing, servicing, and repairing Chrysler Group LLC ve-
hicles. A complete working knowledge of the vehicle,
system, and/or components is written in straightforward
language with illustrations, diagrams, and charts. Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manuals
make it easy for students and technicians to find and fix
problems on computer-controlled vehicle systems and
features. They show exactly how to find and correct
problems the first time, using step-by-step troubleshoot-
ing and drivability procedures, proven diagnostic tests
and a complete list of all tools and equipment.
Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to ac-
quaint you with specific Chrysler Group LLC vehicles.
Included are starting, operating, emergency and mainte-
nance procedures as well as specifications, capabilities
and safety tips.
566 IF YOU NEED CONSUMER ASSISTANCE

Capacities, Fluid......................... .547
Caps, Filler Oil (Engine) .......................... .503
Radiator (Coolant Pressure) ................517
Carbon Monoxide Warning ...................96
Cargo Area Features ...................... .291
Cargo Compartment ...................... .291
Cargo (Vehicle Loading) ....................452
Car Washes ............................ .526
Cellular Phone .......................... .346
Certification Label ........................ .453
Chains, Tire ............................ .428
Changing A Flat Tire ...................... .471
Chart, Tire Sizing ........................ .410
Check Engine Light (Malfunction Indicator Light) . .305
Checking Your Vehicle For Safety ...............95
Checks, Safety ............................95
Child Restraint ............................72
Child Safety Locks .........................32 Clean Air Gasoline
....................... .442
Cleaning Wheels .............................. .527
Climate Control ......................... .347
Clock ................................. .342
Coin Holder ............................ .286
Cold Weather Operation ....................367
Compact Disc (CD) Maintenance ..............346
Compact Spare Tire ....................... .423
Computer, Trip/Travel ..................... .324
Connector UCI................................ .343
Universal Consumer Interface (UCI) ..........343
Conserving Fuel ......................... .321
Console, Floor .......................... .286
Contract, Service ......................... .563
Coolant Pressure Cap (Radiator Cap) ...........517
Cooling System .......................... .514
Adding Coolant (Antifreeze) ...............516
572 INDEX

INSTALLATION OF RADIO TRANSMITTING
EQUIPMENTSpecial design considerations are incorporated into this vehicle’s
electronic system to provide immunity to radio frequency signals.
Mobile two-way radios and telephone equipment must be installed
properly by trained personnel. The following must be observed
during installation.
The positive power connection should be made directly to the
battery and fused as close to the battery as possible. The negative
power connection should be made to body sheet metal adjacent to
the negative battery connection. This connection should not be
fused.
Antennas for two-way radios should be mounted on the roof or the
rear area of the vehicle. Care should be used in mounting antennas
with magnet bases. Magnets may affect the accuracy or operation
of the compass on vehicles so equipped.The antenna cable should be as short as practical and routed away
from the vehicle wiring when possible. Use only fully shielded
coaxial cable.
Carefully match the antenna and cable to the radio to ensure a low
Standing Wave Ratio (SWR).
Mobile radio equipment with output power greater than normal
may require special precautions.
All installations should be checked for possible interference be-
tween the communications equipment and the vehicle’s electronic
systems.