SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you are having warranty work done, be sure to have
the right papers with you. Take your warranty folder. All
work to be performed may not be covered by the
warranty. Discuss additional charges with the service
manager. Keep a maintenance log of your vehicle’s
service history. This can often provide a clue to the
current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident
or work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with
the service advisor and list the items in order of priority.
At many authorized dealer, you may obtain a rental
vehicle at a minimal daily charge. If you need a rental, it
is advisable to make these arrangements when you call
for an appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealer are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer.
We strongly recommend that you take the vehicle to an
authorized dealer. They know your vehicle the best, and
are most concerned that you get prompt and high quality
service. The manufacturer’s authorized dealer have the
9
IF YOU NEED CONSUMER ASSISTANCE 561
About Your Brakes....................... .396
ABS (Anti-Lock Brake System) ................399
Adaptive Cruise Control (ACC) (Cruise Control) . . .222
Adding Engine Coolant (Antifreeze) ............516
Adding Fuel ............................ .449
Adding Washer Fluid ......................511
Additives, Fuel .......................... .444
Adjustable Pedals ........................ .217
Airbag ..................................57
Airbag Deployment ........................68
Airbag Light .............................65
Airbag Maintenance ........................70
Airbag, Side ..............................61
Airbag, Window (Side Curtain) ................61
Air Cleaner, Engine (Engine Air Cleaner Filter) . . . .504
Air Conditioner Maintenance .................507
Air Conditioning Filter .....................357
Air Conditioning Refrigerant .................507
Air Conditioning System ....................354 Air Pressure, Tires
........................ .419
Alarm Light ............................ .307
Alarm, Panic .............................23
Alarm (Security Alarm) ......................18
Alarm System (Security Alarm) ................18
All Wheel Drive (AWD) .....................390
Alterations/Modifications, Vehicle ...............7
Antifreeze (Engine Coolant) ..................515
Disposal ............................. .518
Anti-Lock Brake System (ABS) ................399
Anti-Lock Warning Light ....................307
Anti-Theft Security Alarm (Theft Alarm) ..........18
Appearance Care ........................ .525
Arming Theft System (Security Alarm) ...........18
Assist, Hill Start ......................... .405
Auto Down Power Windows ..................39
Automatic Door Locks ......................31
Automatic Headlights ..................... .198
Automatic Oil Change Indicator ...............320
570 INDEX
Capacities, Fluid......................... .547
Caps, Filler Oil (Engine) .......................... .503
Radiator (Coolant Pressure) ................517
Carbon Monoxide Warning ...................96
Cargo Area Features ...................... .291
Cargo Compartment ...................... .291
Cargo (Vehicle Loading) ....................452
Car Washes ............................ .526
Cellular Phone .......................... .346
Certification Label ........................ .453
Chains, Tire ............................ .428
Changing A Flat Tire ...................... .471
Chart, Tire Sizing ........................ .410
Check Engine Light (Malfunction Indicator Light) . .305
Checking Your Vehicle For Safety ...............95
Checks, Safety ............................95
Child Restraint ............................72
Child Safety Locks .........................32 Clean Air Gasoline
....................... .442
Cleaning Wheels .............................. .527
Climate Control ......................... .347
Clock ................................. .342
Coin Holder ............................ .286
Cold Weather Operation ....................367
Compact Disc (CD) Maintenance ..............346
Compact Spare Tire ....................... .423
Computer, Trip/Travel ..................... .324
Connector UCI................................ .343
Universal Consumer Interface (UCI) ..........343
Conserving Fuel ......................... .321
Console, Floor .......................... .286
Contract, Service ......................... .563
Coolant Pressure Cap (Radiator Cap) ...........517
Cooling System .......................... .514
Adding Coolant (Antifreeze) ...............516
572 INDEX
Electrical Power Outlets.....................278
Electric Rear Window Defrost .................292
Electric Remote Mirrors .....................111
Electronic Brake Control System ...............401
Anti-Lock Brake System ..................401
Brake Assist System .....................402
Traction Control System ...................401
Electronic Power Distribution Center (Fuses) ......530
Electronic Speed Control (Cruise Control) ........219
Electronic Stability Control (ESC) ..............402
Electronic Vehicle Information Center (EVIC) ......257
Emergency Deck Lid Release ..................43
Emergency, In Case of Freeing Vehicle When Stuck ................485
Hazard Warning Flasher ..................470
Jacking .............................. .471
Jump Starting ......................... .481
Overheating .......................... .470
Towing ............................. .490Emergency Trunk Release
....................43
Emission Control System Maintenance ..........497
Engine ................................ .496
Air Cleaner .......................... .504
Block Heater ......................... .368
Break-In Recommendations .................94
Checking Oil Level ..................... .501
Compartment ......................... .495
Compartment Identification ................495
Coolant (Antifreeze) .....................514
Cooling ............................. .514
Exhaust Gas Caution .....................96
Fails to Start .......................... .367
Flooded, Starting ...................... .367
Fuel Requirements ..................... .441
Jump Starting ......................... .481
Oil................................. .501
Oil Change Interval ..................... .320
Oil
Filler Cap ......................... .503
574 INDEX
Oil Selection.......................... .502
Oil Synthetic ......................... .503
Overheating .......................... .470
Starting ............................. .364
Temperature Gauge ..................... .310
Engine Oil Viscosity ...................... .503
Engine Oil Viscosity Chart ...................503
Enhanced Accident Response Feature ............67
Entry System, Illuminated ....................21
Ethanol ............................... .442
Event Data Recorder ........................71
Exhaust Gas Caution ........................96
Exhaust System ...........................96
Exterior Folding Mirrors ....................109
Exterior Lighting ......................... .197
Exterior Lights ............................99
Filler Location Fuel ....................... .306Filters
Air Cleaner .......................... .504
Air Conditioning ...................... .357
Engine Oil ........................... .504
Engine Oil Disposal .....................504
Flashers Hazard Warning ....................... .470
Turn Signal ............................99
Flash-To-Pass ........................... .203
Flexible Fuel Vehicles Cruising Range ........................ .448
Engine Oil ........................... .448
Fuel Requirements ..................... .446
Maintenance .......................... .449
Replacement Parts ...................... .449
Starting ............................. .448
Flooded Engine Starting ....................367
Floor Console ........................... .286
Fluid, Brake ............................ .549
10
INDEX 575
Service.............................. .542
Service Engine Soon (Malfunction Indicator) . . . .305
SmartBeams .......................... .199
Theft Alarm (Security Alarm) ...............307
Tire Pressure Monitoring (TPMS) ............303
Traction Control ....................... .407
Turn Signal ............................99
Vanity Mirror ..........................112
Warning (Instrument Cluster Description) ......302
Loading Vehicle ......................... .452
Capacities ........................... .454
Tires ............................... .414
Load Leveling System ..................... .295
Locks ..................................29
Automatic Door .........................31
Auto Unlock ...........................31
Child Protection .........................32
Door .................................29
Power Door ............................30 Low Tire Pressure System
...................431
Lubrication, Body ........................ .510
Maintenance Free Battery ....................505
Maintenance Procedures ....................500
Maintenance Schedule ..................... .552
Malfunction Indicator Light (Check Engine) .......305
Manual, Service ......................... .566
Master Cylinder (Brakes) ....................520
Memory Feature (Memory Seat) ...............190
Memory Seat ........................... .190
Memory Seats and Radio ....................190
Methanol .............................. .442
Mini-Trip Computer ...................... .324
Mirrors ............................... .108
Electric Powered ........................111
Electric Remote .........................111
Exterior Folding ....................... .109
Heated ...............................112
580 INDEX
Rear Park Sense System.....................247
Rear Seat, Folding ........................ .189
Rear Window Defroster .....................292
Rear Window Features .....................292
Recorder, Event Data .......................71
Recreational Towing ...................... .468
Reformulated Gasoline .....................442
Refrigerant ............................. .508
Release, Hood ........................... .195
Reminder, Lights On ...................... .201
Reminder, Seat Belt .........................56
Remote Control Starting System .........................26
Remote Keyless Entry (RKE) ..................21
Remote Sound System (Radio) Controls .........344
Remote Starting System ......................26
Remote Trunk Release .......................41
Replacement Bulbs ....................... .542
Replacement Keys .........................17 Replacement Parts
........................ .499
Replacement Tires ........................ .427
Reporting Safety Defects ....................565
Resetting Oil Change Indicator ................303
Restraint, Head .......................... .186
Restraints, Child ...........................72
Restraints, Occupant ........................43
Rocking Vehicle When Stuck .................485
Rotation, Tires .......................... .430
Safety Checks Inside Vehicle ..................97
Safety Checks Outside Vehicle .................99
Safety Defects, Reporting ....................565
Safety, Exhaust Gas .........................96
Safety Information, Tire .....................409
Safety Tips ...............................95
Schedule, Maintenance .....................552
Seat Belt Maintenance ..................... .530
Seat Belt Reminder .........................56
10
INDEX 583
Tongue Weight/Trailer Weight................460
To Open Hood .......................... .195
Towing ............................... .455
Disabled Vehicle ....................... .490
Guide .............................. .459
Recreational .......................... .468
Weight .............................. .459
Traction ............................... .391
Traction Control ......................... .401
Trailer Towing .......................... .455
Cooling System Tips .....................468
Hitches ............................. .458
Minimum Requirements ..................461
Tips................................ .466
Trailer and Tongue Weight .................460
Wiring .............................. .465
Trailer Towing Guide ...................... .459
Trailer Weight ........................... .459
Transfer Case ........................... .524Fluid
............................... .524
Maintenance .......................... .524
Transmission Automatic ........................... .369
Fluid ............................... .522
Maintenance .......................... .522
Shifting ............................. .369
Transmitter Battery Service (Remote Keyless Entry) . .24
Transmitter Programming (Remote Keyless Entry) . . .21
Transmitter, Remote Keyless Entry (RKE) .........21
Tread Wear Indicators ..................... .426
Trip Odometer .......................... .302
Trunk Lid (Deck Lid) .......................41
Trunk Release, Emergency ....................43
Trunk Release Remote Control .................41
Turn Signals ............................ .203
UCI Connector .......................... .343
Uniform Tire Quality Grades .................567
10
INDEX 587