
Black plate (64,1)Chevrolet Traverse Owner Manual - 2013 - CRC 2nd Edition - 11/13/12
10-64 Vehicle Care
3. Put the flat tire in the rearstorage area with the valve stem
pointing toward the rear of the
vehicle.
4. Pull the cable (1) through the door striker (5), the center of the
wheel (4), and the plastic spare
tire heat shield (3), as shown.
5. Hook the cable onto the outside
portion of the liftgate hinges (2).
6. Hook the other end of the cable onto the outside portion of the
liftgate hinge on the other side of
the vehicle. 7. Pull on the cable to make sure it
is secure.
8. Make sure the metal tube iscentered at the striker. Push the
tube toward the front of the
vehicle.
9. Close the liftgate and make sure it is latched properly.
Storing the Tools
1. Tool Bag
2. Wing Bolt
3. Jack
Put back all tools as they were
stored in the jack storage
compartment and put the
compartment cover back on.
1. Ensure that the bottom of thejack is facing toward you.
2. Replace the tool bag (1).

Black plate (69,1)Chevrolet Traverse Owner Manual - 2013 - CRC 2nd Edition - 11/13/12
Vehicle Care 10-69
9. Connect the other end of thenegative (−) cable at least 45 cm
(18 in) away from the dead
battery, but not near engine
parts that move.
The electrical connection is just
as good there, and the chance
of sparks getting back to the
battery is much less.
Your vehicle has a remote
negative (−) terminal for this
purpose.
10. Now start the vehicle with the good battery and run the
engine for a while. 11. Try to start the vehicle that had
the dead battery. If it will not
start after a few tries, it
probably needs service.
Notice: If the jumper cables are
connected or removed in the
wrong order, electrical shorting
may occur and damage the
vehicle. The repairs would not be
covered by the vehicle warranty.
Always connect and remove the
jumper cables in the correct
order, making sure that the
cables do not touch each other or
other metal.
Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.
Towing
Towing the Vehicle
Notice: Incorrectly towing a
disabled vehicle may cause
damage. The damage would not
be covered by the vehicle
warranty. Do not lash or hook to
the chassis components
including the front and rear
subframes, suspension control
arms and links during towing and
recovery of a disabled vehicle or
to secure the vehicle to a flatbed
car carrier. Use the proper nylon
strap harnesses around the tires
to secure the flatbed car carrier.
Have the vehicle towed on a flatbed
car carrier or a wheel lift tow truck.
If a wheel lift tow truck is used, the
drive wheels cannot contact the
road while the vehicle is being
towed. A wheel dolly must be used
to lift all drive wheels off the ground.
Consult your dealer or a
professional towing service if the
disabled vehicle must be towed.

Black plate (71,1)Chevrolet Traverse Owner Manual - 2013 - CRC 2nd Edition - 11/13/12
Vehicle Care 10-71
For vehicles being dinghy towed,
the vehicle should be run at the
beginning of each day and at each
RV fuel stop for about five minutes.
This will ensure proper lubrication of
transmission components. Reinstall
the fuse to start the vehicle.
To tow the vehicle from the front
with all four wheels on the ground:
1. Position the vehicle to be towed,shift the transmission to
P (Park), and turn the ignition to
LOCK/OFF.
2. Secure the vehicle to the towing vehicle.
3. Set the parking brake.
4. Turn the ignition to ACC/ ACCESSORY.
5. Shift the transmission to N (Neutral).
6. To prevent the battery from draining while the vehicle is
being towed, remove the 15 amp
ECM fuse and the 15 amp
Onstar fuse. These are in the
battery compartment behind the passenger seat on the floor.
Also, remove the 50 amp BATT1
fuse from the underhood fuse
block and store all fuses in a
safe location. See
Engine
Compartment Fuse Block on
page 10‑29.
7. Release the parking brake.
Notice: If the vehicle is towed
without performing each of the
steps listed under “Dinghy
Towing,” the automatic
transmission could be damaged.
Be sure to follow all steps of the
dinghy towing procedure prior to
and after towing the vehicle.
Notice: If 105 km/h (65 mph) is
exceeded while towing the
vehicle, it could be damaged.
Never exceed 105 km/h (65 mph)
while towing the vehicle.
Once the destination is reached:
1. Set the parking brake.
2. Reinstall the fuses. 3. Shift the transmission to
P (Park), turn the ignition to
LOCK/OFF and remove the key
from the ignition.
4. Disconnect the vehicle from the towing vehicle.
Notice: Do not tow a vehicle with
the front drive wheels on the
ground if one of the front tires is
a compact spare tire. Towing with
two different tire sizes on the
front of the vehicle can cause
severe damage to the
transmission.

Black plate (72,1)Chevrolet Traverse Owner Manual - 2013 - CRC 2nd Edition - 11/13/12
10-72 Vehicle Care
Dolly Towing (All-Wheel-Drive
Vehicles)
All-wheel-drive vehicles must not be
towed with two wheels on the
ground. To properly tow these
vehicles, they should be placed on
a platform trailer with all four wheels
off of the ground or dinghy towed
from the front.
Dolly Towing
(Front-Wheel-Drive
Vehicles Only)
To tow a front-wheel-drive vehicle
from the front with two wheels on
the ground:
1. Put the front wheels on a dolly.
2. Move the shift lever to P (Park).
3. Set the parking brake.
4. Clamp the steering wheel in astraight-ahead position with a
clamping device designed for
towing. 5. Remove the key from the
ignition.
6. Secure the vehicle to the dolly.
7. Release the parking brake.
Towing the Vehicle From
the Rear

Black plate (80,1)Chevrolet Traverse Owner Manual - 2013 - CRC 2nd Edition - 11/13/12
10-80 Vehicle Care
Removing and Replacing the
Floor Mat
1. Pull up on the rear of the mat tounlock and remove.
2. Reinstall the floor mat by lining up the floor mat openings over
the carpet retainers and
snapping into position.
3. Make sure the floor mat is properly secured and verify that
it does not interfere with the
pedals.
Knob Retainer
Floor mats with a knob retainer.
Removing and Replacing the
Floor Mat
1. Turn the knob until it is alignedwith the slot in the floor mat
grommet.
2. Pull up on the floor mat. 3. Center the slot in the floor mat
grommet with the knob on the
floor and set into position.
4. Turn the knob until it is perpendicular to the slot in the
grommet to lock the mat in
place.
5. Make sure the floor mat is properly secured and verify that
it does not interfere with the
pedals.

Black plate (12,1)Chevrolet Traverse Owner Manual - 2013 - CRC 2nd Edition - 11/13/12
13-12 Customer Information
claims are made too often, or the
same type of claim is made many
times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock-Out Service:Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in the
sand, mud, or snow.
.Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
.Towing or services for vehicles
driven on a non-public road or
highway.
Services Specific to
Canadian-Purchased Vehicles
.Fuel Delivery: Reimbursement
is approximately $5 Canadian.
Diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
.Lock-Out Service: Vehicle
registration is required.
.Trip Interruption Benefits and
Assistance: Must be over
250 kilometers from where your
trip was started to qualify.
General Motors of Canada
Limited requires
pre-authorization, original
detailed receipts, and a copy of
the repair orders. Once
authorization has been received,
the Roadside Assistance advisor
will help to make arrangements
and explain how to receive
payment.

Black plate (21,1)Chevrolet Traverse Owner Manual - 2013 - CRC 2nd Edition - 11/13/12
Customer Information 13-21
Infotainment System
If the vehicle is equipped with a
navigation system as part of the
infotainment system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See the infotainment manual for
information on stored data and for
deletion instructions.
Radio Frequency
Identification (RFID)
RFID technology is used in some
vehicles for functions such as tire
pressure monitoring and ignition
system security, as well as in
connection with conveniences such
as Remote Keyless Entry (RKE)
transmitters for remote door locking/
unlocking and starting, and
in-vehicle transmitters for garage
door openers. RFID technology in
GM vehicles does not use or record
personal information or link with any
other GM system containing
personal information.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
comply with Part 15 of the Federal
Communications Commission (FCC)
rules and with Industry Canada
Standards RSS‐GEN/210/220/310.
Operation is subject to the following
two conditions:
1. The device may not causeharmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.

Black plate (1,1)Chevrolet Traverse Owner Manual - 2013 - CRC 2nd Edition - 11/13/12
OnStar 14-1
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . 14-1
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . 14-2
Security . . . . . . . . . . . . . . . . . . . . . . 14-2
Navigation . . . . . . . . . . . . . . . . . . . 14-2
Connections . . . . . . . . . . . . . . . . . 14-3
Diagnostics . . . . . . . . . . . . . . . . . . 14-4
OnStar Additional Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . 14-5
OnStar Overview
If equipped, this vehicle has a
comprehensive, in-vehicle system
that can connect to a live Advisor
for Emergency, Security, Navigation,
Connection, and Diagnostic
Services.
The OnStar system status light is
next to the OnStar buttons. If the
status light is:
.Solid Green: System is ready.
.Flashing Green: On a call.
.Red: Indicates a problem.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an
Advisor. Press
=to:
.Make a call, end a call,
or answer an incoming call.
.Give OnStar Hands-Free Calling
voice commands.
.Give OnStar Turn-by-Turn
Navigation voice commands.
Requires the available Directions
and Connections service plan.
Press
Qto connect to a live
Advisor to:
.Verify account information or
update contact information.
.Get driving directions. Requires
the available Directions and
Connections service plan.
.Receive On-Demand
Diagnostics for a check of the
vehicle’s key operating systems.
.Receive Roadside Assistance.
Press the OnStar Emergency button
>to get a priority connection to an
Emergency Advisor available
24/7 to: