Black plate (12,1)Chevrolet Traverse Owner Manual - 2013 - CRC 2nd Edition - 11/13/12
13-12 Customer Information
claims are made too often, or the
same type of claim is made many
times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock-Out Service:Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in the
sand, mud, or snow.
.Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
.Towing or services for vehicles
driven on a non-public road or
highway.
Services Specific to
Canadian-Purchased Vehicles
.Fuel Delivery: Reimbursement
is approximately $5 Canadian.
Diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
.Lock-Out Service: Vehicle
registration is required.
.Trip Interruption Benefits and
Assistance: Must be over
250 kilometers from where your
trip was started to qualify.
General Motors of Canada
Limited requires
pre-authorization, original
detailed receipts, and a copy of
the repair orders. Once
authorization has been received,
the Roadside Assistance advisor
will help to make arrangements
and explain how to receive
payment.
Black plate (6,1)Chevrolet Traverse Owner Manual - 2013 - CRC 2nd Edition - 11/13/12
14-6 OnStar
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
OnStar service cannot work unless
your vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area, and the wireless
service provider has coverage,
network capacity, reception, and
technology compatible with OnStar
service. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar service may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar service may not
work. Other problems beyond the
control of OnStar may preventservice such as hills, tall buildings,
tunnels, weather, electrical system
design and architecture of the
vehicle, damage to the vehicle in a
crash, or wireless phone network
congestion or jamming.
See
Radio Frequency Statement on
page 13‑21 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-GEN/210/220/310.
Services for People with
Disabilities
Advisors provide services to help
subscribers with physical disabilities
and medical conditions.
Press
Qfor help with:
.Locating a gas station with an
attendant to pump gas.
.Finding a hotel, restaurant, etc.,
that meets accessibility needs.
.Providing directions to the
closest hospital or pharmacy in
urgent situations.
TTY Users
OnStar has the ability to
communicate to the deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle
access to all of the OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar.com (U.S.) or OnStar.ca
(Canada)
The website provides access to
account information, allows
management of the OnStar
subscription, and viewing of videos
of each service. Get subscription
plan pricing and sign up for OnStar
Vehicle Diagnostics. Click on the
“My Account” tab on the home
page. The website navigation and
services provided may vary by
country.
Black plate (8,1)Chevrolet Traverse Owner Manual - 2013 - CRC 2nd Edition - 11/13/12
14-8 OnStar
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. SeeAdd-On Electrical
Equipment on page 9‑50. Added
electrical equipment may interfere
with the operation of the OnStar
system and cause it to not operate.
Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada).
Privacy-sensitive users of wireless
communications are cautioned that
the privacy of any information sent
via wireless cellular communications
cannot be assured. Third parties
may unlawfully intercept or access
transmissions and private
communications without consent.
OnStar - libcurl and unzip
acknowledgments
Certain OnStar components include
libcurl and unzip software. Below
are the notices and licenses
associated with this software: libcurl:
COPYRIGHT AND PERMISSION
NOTICE
Copyright (c) 1996 - 2010, Daniel
Stenberg,
All rights reserved.
Permission to use, copy, modify,
and distribute this software for any
purpose with or without fee is
hereby granted, provided that the
above copyright notice and this
permission notice appear in all
copies.
THE SOFTWARE IS PROVIDED
“AS IS,”
WITHOUT WARRANTY OF
ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT
LIMITED TO THE WARRANTIES
OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE
AND NONINFRINGEMENT OF
THIRD PARTY RIGHTS. IN NO
EVENT SHALL THE AUTHORS OR
COPYRIGHT HOLDERS BE
LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY,
Black plate (2,1)Chevrolet Traverse Owner Manual - 2013 - CRC 2nd Edition - 11/13/12
i-2 INDEX
B
Battery . . . . . . . . . . . . . . . . . . . . . . . 10-22Jump Starting . . . . . . . . . . . . . . . 10-66
Load Management . . . . . . . . . . . . . 6-8
Power Protection . . . . . . . . . . . . . . 6-9
Voltage and ChargingMessages . . . . . . . . . . . . . . . . . . . 5-32
Blade Replacement, Wiper . . . 10-24
Blind Spot Mirrors . . . . . . . . . . . . . 2-16
Bluetooth . . . . . . . . . . . . . . . . . . . . . . 7-46
Brake System Warning Light . . . . . . . . 5-19
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 10-20 Antilock . . . . . . . . . . . . . . . . . . . . . . . 9-25
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 9-26
Fluid . . . . . . . . . . . . . . . . . . . . . . . . 10-21
Parking . . . . . . . . . . . . . . . . . . . . . . . 9-26
System Messages . . . . . . . . . . . . 5-32
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
Break-In, New Vehicle . . . . . . . . . 9-13 Bulb Replacement . . . . . . . . . . . . 10-27
Fog Lamps . . . . . . . . . . . . . . . . . . . . 6-5
Headlamp Aiming . . . . . . . . . . . 10-25
Headlamps . . . . . . . . . . . . . . . . . 10-26
License Plate Lamps . . . . . . . 10-27
Taillamps, Turn Signal,and Stoplamps . . . . . . . . . . . . 10-26
Buying New Tires . . . . . . . . . . . . . 10-50
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 5-5
California Fuel Requirements . . . . . . . . . . . 9-39
Perchlorate Materials
Requirements . . . . . . . . . . . . . . . 10-2
Warning . . . . . . . . . . . . . . . . . . . . . . 10-2
Camera, Rear Vision . . . . . . . . . . 9-35
Canadian Vehicle Owners . . . . . . . . iii
Capacities and Specifications . . . . . . . . . . . . . . . . 12-2
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 9-20
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Winter Driving . . . . . . . . . . . . . . . . . 9-7 Cargo
Cover . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Management System . . . . . . . . . . 4-3
Tie-Downs . . . . . . . . . . . . . . . . . . . . . 4-3
Cautions, Danger, and Warnings . . . . . . . . . . . . . . . . . . . . . . . . iv
CD Player . . . . . . . . . . . . . . . 7-21, 7-23
Center Console Storage . . . . . . . . 4-2
Chains, Tire . . . . . . . . . . . . . . . . . . 10-55
Charging System Light . . . . . . . . 5-16
Check
Engine Light . . . . . . . . . . . . . . . . . . 5-17
IgnitionTransmission Lock . . . . . . . . 10-23
Child Restraints Infants and Young
Children . . . . . . . . . . . . . . . . . . . . . 3-39
Lower Anchors and Tethers for Children . . . . . . . . . 3-44
Older Children . . . . . . . . . . . . . . . . 3-37
Securing . . . . . . . . . . . . . . . . 3-51, 3-54
Systems . . . . . . . . . . . . . . . . . . . . . . 3-41
Circuit Breakers . . . . . . . . . . . . . . 10-29
Cleaning Exterior Care . . . . . . . . . . . . . . . 10-73
Interior Care . . . . . . . . . . . . . . . . 10-76
Black plate (7,1)Chevrolet Traverse Owner Manual - 2013 - CRC 2nd Edition - 11/13/12
INDEX i-7
LocksAutomatic Door . . . . . . . . . . . . . . . . 2-8
Delayed Locking . . . . . . . . . . . . . . . 2-7
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Lockout Protection . . . . . . . . . . . . . 2-8
Power Door . . . . . . . . . . . . . . . . . . . . 2-7
Safety . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Loss of Control . . . . . . . . . . . . . . . . . 9-5
Lower Anchors and Tethers for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . 3-44
Lumbar Adjustment . . . . . . . . . . . . . 3-4 Front Seats . . . . . . . . . . . . . . . . . . . . 3-4
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . .11-14
Maintenance Schedule
Recommended Fluidsand Lubricants . . . . . . . . . . . . .11-12
Malfunction Indicator Lamp . . . . 5-17
Manual Mode . . . . . . . . . . . . . . . . . . 9-23
Memory Features . . . . . . . . . . . . . . . 1-8
Memory Seats . . . . . . . . . . . . . . . . . . 3-6 Messages
Airbag System . . . . . . . . . . . . . . . . 5-38
Battery Voltage and
Charging . . . . . . . . . . . . . . . . . . . . 5-32
Brake System . . . . . . . . . . . . . . . . 5-32
Door Ajar . . . . . . . . . . . . . . . . . . . . . 5-32
Engine Cooling System . . . . . . . 5-33
Engine Oil . . . . . . . . . . . . . . . . . . . . 5-34
Engine Power . . . . . . . . . . . . . . . . 5-35
Fuel System . . . . . . . . . . . . . . . . . . 5-35
Key and Lock . . . . . . . . . . . . . . . . . 5-35
Lamp . . . . . . . . . . . . . . . . . . . . . . . . . 5-36
Object Detection System . . . . . 5-36
Ride Control System . . . . . . . . . . 5-37
Security . . . . . . . . . . . . . . . . . . . . . . 5-38
Service Vehicle . . . . . . . . . . . . . . . 5-38
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-39
Transmission . . . . . . . . . . . . . . . . . 5-39
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-31
Vehicle Reminder . . . . . . . . . . . . . 5-40
Vehicle Speed . . . . . . . . . . . . . . . . 5-40
Washer Fluid . . . . . . . . . . . . . . . . . 5-41 Mirrors
Automatic Dimming
Rearview . . . . . . . . . . . . . . . . . . . . 2-18
Blind Spot . . . . . . . . . . . . . . . . . . . . 2-16
Convex . . . . . . . . . . . . . . . . . . . . . . . 2-15
Folding . . . . . . . . . . . . . . . . . . . . . . . 2-16
Heated . . . . . . . . . . . . . . . . . . . . . . . 2-16
Manual Rearview . . . . . . . . . . . . . 2-18
Park Tilt . . . . . . . . . . . . . . . . . . . . . . 2-17
Power . . . . . . . . . . . . . . . . . . . . . . . . 2-15
Monitor System, Tire
Pressure . . . . . . . . . . . . . . . . . . . . 10-44
MP3 . . . . . . . . . . . . . . . . . . . . . 7-25, 7-29
Multi-band Antenna . . . . . . . . . . . . 7-21N
Navigation OnStar®. . . . . . . . . . . . . . . . . . . . . . 14-2
Net, Convenience . . . . . . . . . . . . . . 4-4
New Vehicle Break-In . . . . . . . . . . 9-13
Black plate (8,1)Chevrolet Traverse Owner Manual - 2013 - CRC 2nd Edition - 11/13/12
i-8 INDEX
O
Object Detection SystemMessages . . . . . . . . . . . . . . . . . . . . 5-36
Object Detection, Side Blind Zone Alert (SBZA) . . . . . . . . . . . 9-32
Odometer . . . . . . . . . . . . . . . . . . . . . . 5-12
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . . 9-4
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 10-7
Engine Oil Life System . . . . . . . 10-9
Messages . . . . . . . . . . . . . . . . . . . . 5-34
Pressure Light . . . . . . . . . . . . . . . . 5-22
Older Children, Restraints . . . . . 3-37
Online Owner Center . . . . . . . . . . 13-6
OnStar
®
System, In Brief . . . . . . . . . . . . . . 1-26
OnStar®Additional
Information . . . . . . . . . . . . . . . . . . . 14-5
OnStar
®Connections . . . . . . . . . . 14-3
OnStar®Diagnostics . . . . . . . . . . . 14-4
OnStar®Emergency . . . . . . . . . . . 14-2
OnStar®Navigation . . . . . . . . . . . . 14-2 OnStar
®Overview . . . . . . . . . . . . . 14-1
OnStar®Security . . . . . . . . . . . . . . 14-2
Operation, Infotainment System . . . . . . . . . . . . . . . . . . . . 7-6, 7-8
Ordering Service Publications . . . . . . . . 13-17
Outlets
Power . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Overheated Engine Protection
Operating Mode . . . . . . . . . . . . . 10-18
Overheating, Engine . . . . . . . . . . 10-16
Overview, Infotainment System . . . . . . . . . . . . . . . . . . . . 7-3, 7-5
P
Parade Dimming . . . . . . . . . . . . . . . . 6-8
ParkShifting Into . . . . . . . . . . . . . . . . . . . 9-18
Shifting Out of . . . . . . . . . . . . . . . . 9-19
Tilt Mirrors . . . . . . . . . . . . . . . . . . . . 2-17 Parking
Assist, Ultrasonic . . . . . . . . . . . . . 9-31
Brake . . . . . . . . . . . . . . . . . . . . . . . . . 9-26
Brake and P (Park)
Mechanism Check . . . . . . . . 10-23
Over Things That Burn . . . . . . . 9-20
Passenger Airbag Status
Indicator . . . . . . . . . . . . . . . . . . . . . 5-15
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . 8-11
Passenger Sensing System . . . 3-30
Perchlorate Materials
Requirements, California . . . . . 10-2
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-41
Phone
Bluetooth . . . . . . . . . . . . . . . . . . . . . 7-46
Power Door Locks . . . . . . . . . . . . . . . . . . . . 2-7
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . 2-15
Outlets . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Protection, Battery . . . . . . . . . . . . . 6-9
Retained Accessory (RAP) . . . 9-18
Seat Adjustment . . . . . . . . . . . . . . . 3-4
Steering Fluid . . . . . . . . . . . . . . . 10-18
Windows . . . . . . . . . . . . . . . . . . . . . 2-19