
Black plate (38,1)Chevrolet Traverse Owner Manual - 2013 - CRC 2nd Edition - 11/13/12
7-38 Infotainment System
If the foam ear pads attached to the
headphones become worn or
damaged, the pads can be replaced
separately from the headphone set.
To purchase replacement ear pads,
call 1‐888‐293‐3332, then prompt
zero (0), or contact your dealer.
Headphones should be stored in the
front floor console and not in the
front seat back pocket. Headphone
damage can occur when the second
row seats are folded forward.
Battery Replacement
To change the batteries on the
headphones:
1. Turn the screw to loosen thebattery door located on the left
side of the headphones. Slide
the battery door open.
2. Replace the two batteries in the compartment. Make sure that
they are installed correctly, using
the diagram on the inside of the
battery compartment.
3. Replace the battery door and tighten the door screw. If the headphones are to be stored
for a long period of time, remove the
batteries and keep them in a cool,
dry place.
Audio/Video (A/V) Jacks
A. Yellow: Video Input
B. White: Left Audio Input
C. Red: Right Audio Input
The A/V jacks are color coded to
match typical home entertainment
system equipment.
The A/V jacks, located on the rear
of the floor console, allow audio or
video signals to be connected from
an auxiliary device such as a
camcorder or a video game unit to
the RSE system. Adapter
connectors or cables (not supplied)
might be required to connect the
auxiliary device to the A/V jacks.
Refer to the manufacturer
’s
instructions for proper usage.
Power for auxiliary devices is not
supplied by the radio system.
To use the auxiliary inputs of the
RSE system, connect an external
auxiliary device to the color-coded
A/V jacks and turn both the auxiliary
device and the video screen power
on. If the video screen is in the DVD
player mode, pressing the AUX
(auxiliary) button on the remote
control switches the video screen
from the DVD player mode to the
auxiliary device. The radio can listen
to the audio of the connected
auxiliary device by sourcing to
auxiliary. See Auxiliary Devices on
page 7‑35 for more information.

Black plate (39,1)Chevrolet Traverse Owner Manual - 2013 - CRC 2nd Edition - 11/13/12
Infotainment System 7-39
How to Change the RSE Video
Screen Settings
The screen display mode (normal,
full, and zoom), screen brightness,
and setup menu language can be
changed from the on screen setup
menu by using the remote control.
To change a setting:
1. Press
z.
2. Use
n,q,p,oandrto
navigate and use the
setup menu.
3. Press
zagain to remove the
setup menu from the screen.
Audio Output
Audio from the DVD player or
auxiliary inputs can be heard
through the following sources:
.Wireless headphones
.Vehicle speakers
.Vehicle‐wired headphone jacks
on the RSA system, if the
vehicle has this feature. The RSE system always transmits
the audio signal to the wireless
headphones, if there is audio
available. See
“Headphones” earlier
in this section for more information.
The DVD player is capable of
outputting audio to the wired
headphone jacks on the RSA
system, if the vehicle has this
feature. The DVD player can be
selected as an audio source on the
RSA system. See Rear Seat Audio
(RSA) System on page 7‑36 for
more information.
When a device is connected to the
A/V jacks, or the radio's auxiliary
input jack, if the vehicle has this
feature, the rear seat passengers
are able to hear audio from the
auxiliary device through the wireless
or wired headphones. The front seat
passengers are able to listen to
playback from this device through
the vehicle speakers by selecting
AUX as the source on the radio.
Video Screen
The video screen is located in the
overhead console. When the video
screen is not in use, push it up into
its locked position.
To use the video screen:
1. Push the release button located on the overhead console.
2. Move the screen to the desired position.
If a DVD is playing and the screen
is raised to its locked position, the
screen remains on; this is normal,
and the DVD continues to play
through the previous audio source.
Press
Pon the remote control or
eject the disc to turn off the screen.
The infrared receivers for the
wireless headphones and the
remote control are located at the
rear of the overhead console.

Black plate (40,1)Chevrolet Traverse Owner Manual - 2013 - CRC 2nd Edition - 11/13/12
7-40 Infotainment System
Notice:Avoid directly touching
the video screen, as damage may
occur. See “Cleaning the Video
Screens” later in this section for
more information.
Remote Control
To use the remote control, aim it at
the transmitter window at the rear of
the overhead console and press the
desired button. Direct sunlight or
very bright light could affect the
ability of the RSE transmitter to
receive signals from the remote
control. If the remote control does not seem to be working, the
batteries might need to be replaced.
See
“Battery Replacement” later in
this section. Objects blocking the
line of sight could also affect the
function of the remote control.
If a CD or DVD is in the Radio DVD
slot, the remote control
Obutton
can be used to turn on the video
screen display and start the disc.
The radio can also turn on the video
screen display. See Operation
(Radio without Touchscreen) on
page 7‑6 orOperation (Radio with
Touchscreen) on page 7‑8 for more
information.
Notice: Storing the remote
control in a hot area or in direct
sunlight can damage it, and the
repairs will not be covered by the
warranty. Storage in extreme cold
can weaken the batteries. Keep
the remote control stored in a
cool, dry place. Remote Control Buttons
O(Power):
Press to turn the video
screen on and off.
P(Illumination): Press to turn the
remote control backlight on. The
backlight automatically times out
after seven to 10 seconds if no
other button is pressed while the
backlight is on.
v(Title): Press to return the DVD
to the main menu of the DVD. This
function could vary for each disc.
y(Main Menu): Press to access
the DVD menu. The DVD menu is
different on every DVD. Use the
navigation arrows to move the
cursor around the DVD menu. After
making a selection press the enter
button. This button only operates
when using a DVD.
n,q,p,o(Menu Navigation
Arrows): Use the arrow buttons to
navigate through a menu.
r(Enter): Press to select the
choice that is highlighted in
any menu.

Black plate (42,1)Chevrolet Traverse Owner Manual - 2013 - CRC 2nd Edition - 11/13/12
7-42 Infotainment System
\(Clear):Press within
three seconds after entering a
numeric selection, to clear all
numerical inputs.
}10 (Double Digit Entries): Press
to select chapter or track numbers
greater than nine. Press this button
before entering the number.
If the remote control becomes lost
or damaged, a new universal
remote control can be purchased.
If this happens, make sure the
universal remote control uses a
Toshiba
®code set. Battery Replacement
To change the remote control
batteries:
1. Slide the rear cover back on the
remote control.
2. Replace the two batteries in the compartment. Make sure that
they are installed correctly, using
the diagram on the inside of the
battery compartment.
3. Replace the battery cover.
If the remote control is to be stored
for a long period of time, remove the
batteries and keep them in a cool,
dry place.

Black plate (43,1)Chevrolet Traverse Owner Manual - 2013 - CRC 2nd Edition - 11/13/12
Infotainment System 7-43
Tips and Troubleshooting Chart
ProblemRecommended Action
There is no power. The ignition might not be turned to ON/RUN or ACC/
ACCESSORY.
The picture does not fill the screen. There are black
borders on the top and bottom or on both sides, or the
picture looks stretched out. Check the display mode settings in the setup menu by
pressing the display menu button on the remote control.
In auxiliary mode, the picture moves or scrolls. Check the auxiliary input connections at both devices.
The remote control does not work. Check to make sure there is no obstruction between the
remote control and the transmitter window.
Check the batteries to make sure they are not dead or
installed incorrectly.
After stopping the player, and pushing Play, sometimes
the DVD starts where it left off and sometimes at the
beginning. If the stop button was pressed one time, the DVD player
resumes playing where the DVD was stopped. If the
stop button was pressed two times, the DVD player
begins to play from the beginning of the DVD.
The auxiliary source is running, but there is no picture or
sound. Check that the RSE video screen is in the auxiliary
source mode.
Check the auxiliary input connections at both devices.

Black plate (50,1)Chevrolet Traverse Owner Manual - 2013 - CRC 2nd Edition - 11/13/12
9-50 Driving and Operating
*The fuse for this circuit is installed
in the underhood electrical center,
but the wires are not connected.
They should be connected by your
dealer or a qualified service center.
If the back-up lamp circuit is not
functional, contact your dealer.
If a remote (non-vehicle) battery is
being charged, press the Tow/Haul
mode switch located on the center
console near the climate controls.
This will boost the vehicle system
voltage and properly charge the
battery. If the trailer is too light for
Tow/Haul mode, turn on the
headlamps (non-HID only) as a
second way to boost the vehicle
system and charge the battery.Electric Trailer Brake Control
Wiring Provisions
These wiring provisions for an
electric trailer brake controller are
included with the vehicle as part of
the trailer wiring package. The
instrument panel contains blunt cut
wires above the parking brake
assembly for the electric trailer
brake controller. The harness
contains the following wires:
.Red/Black: Power Supply
.White: Brake Switch Signal
.Gray: Illumination
.Dark Blue: Trailer Brake Signal
.Black: Ground
The electric trailer brake controller
should be installed by your dealer or
a qualified service center.
Conversions and
Add-Ons
Add-On Electrical
Equipment
Notice: Some electrical
equipment can damage the
vehicle or cause components to
not work and would not be
covered by the warranty. Always
check with your dealer before
adding electrical equipment.
Add-on equipment can drain the
vehicle's 12-volt battery, even if the
vehicle is not operating.
The vehicle has an airbag system.
Before attempting to add anything
electrical to the vehicle, see
Servicing the Airbag-Equipped
Vehicle on page 3‑34 andAdding
Equipment to the Airbag-Equipped
Vehicle on page 3‑35.

Black plate (69,1)Chevrolet Traverse Owner Manual - 2013 - CRC 2nd Edition - 11/13/12
Vehicle Care 10-69
9. Connect the other end of thenegative (−) cable at least 45 cm
(18 in) away from the dead
battery, but not near engine
parts that move.
The electrical connection is just
as good there, and the chance
of sparks getting back to the
battery is much less.
Your vehicle has a remote
negative (−) terminal for this
purpose.
10. Now start the vehicle with the good battery and run the
engine for a while. 11. Try to start the vehicle that had
the dead battery. If it will not
start after a few tries, it
probably needs service.
Notice: If the jumper cables are
connected or removed in the
wrong order, electrical shorting
may occur and damage the
vehicle. The repairs would not be
covered by the vehicle warranty.
Always connect and remove the
jumper cables in the correct
order, making sure that the
cables do not touch each other or
other metal.
Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.
Towing
Towing the Vehicle
Notice: Incorrectly towing a
disabled vehicle may cause
damage. The damage would not
be covered by the vehicle
warranty. Do not lash or hook to
the chassis components
including the front and rear
subframes, suspension control
arms and links during towing and
recovery of a disabled vehicle or
to secure the vehicle to a flatbed
car carrier. Use the proper nylon
strap harnesses around the tires
to secure the flatbed car carrier.
Have the vehicle towed on a flatbed
car carrier or a wheel lift tow truck.
If a wheel lift tow truck is used, the
drive wheels cannot contact the
road while the vehicle is being
towed. A wheel dolly must be used
to lift all drive wheels off the ground.
Consult your dealer or a
professional towing service if the
disabled vehicle must be towed.

Black plate (3,1)Chevrolet Traverse Owner Manual - 2013 - CRC 2nd Edition - 11/13/12
OnStar 14-3
Using Voice Commands
During a Planned Route
Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone. Say
“Cancel route.” System
responds: “Do you want to
cancel directions?”
2. Say “Yes.”System responds:
“OK, request completed, thank
you, goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
3. Say “Goodbye.” Exits voice
commands.
Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone. 2. Say
“Repeat.” System responds
with the last direction given, then
responds with “OnStar ready,”
then a tone.
3. Say “Goodbye.” Exits voice
commands.
Get My Destination
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Get my destination.”
System responds with address
and the distance to the
destination, then responds with
“OnStar ready,” then a tone.
3. Say “Goodbye.” Exits voice
commands.
Other Navigation Services
Available from OnStar
OnStar eNav: Allows subscribers
to send destinations from
MapQuest.com to their Turn-by-Turn
Navigation or screen-based
navigation system. When ready, the
directions will be downloaded to the
vehicle. Destination Download:
Press
Q,
then request the Advisor to
download directions to the
navigation system in the vehicle.
After the call ends, press the “Go”
button on the navigation screen to
begin driving directions.
Destinations can also be
downloaded on the go. For
information about eNav, Destination
Download, and coverage maps see
www.onstar.com (U.S.),
www.onstar.ca (Canada).
Connections
OnStar Hands-Free Calling allows
calls to be made and received from
the vehicle. The vehicle can also be
controlled from a cell phone through
the OnStar RemoteLink mobile app.
For coverage maps, see
www.onstar.com (U.S.),
www.onstar.ca (Canada).
Hands-Free Calling
1. Press=. System responds:
“OnStar ready.”