
Black plate (41,1)Chevrolet Traverse Owner Manual - 2013 - CRC 2nd Edition - 11/13/12
Infotainment System 7-41
z(Display Menu):Press to adjust
the brightness, screen display mode
(normal, full, or zoom), and display
the language menu.
q(Return): Press to exit the
current active menu and return to
the previous menu. This button
operates only when the display
menu or a DVD menu is active.
c(Stop): Press to stop playing,
rewinding, or fast forwarding a DVD.
Press twice to return to the
beginning of the DVD.
s(Play/Pause): Press to start
playing a DVD. Press while a DVD
is playing to pause it. Press again to
continue playing the DVD.
When the DVD is playing,
depending on the radio, play may
be slowed down by pressing
s
then[. The DVD continues playing
in a slow play mode. Depending on
the radio, perform reverse slow play
by pressing
sthenr. To cancel
slow play mode, press
sagain.
t(Previous Track/Chapter):
Press to return to the start of the
current track or chapter. Press again
to go to the previous track or
chapter. This button might not work
when the DVD is playing the
copyright information or the
previews.
u(Next Track/Chapter): Press to
go to the beginning of the next
chapter or track. This button might
not work when the DVD is playing
the copyright information or the
previews.
r(Fast Reverse): Press to
quickly reverse the DVD or CD. To
stop fast reversing a DVD video,
press
s. To stop fast reversing a
DVD audio or CD, release
r. This
button might not work when the
DVD is playing the copyright
information or the previews.
[(Fast Forward): Press to fast
forward the DVD or CD. To stop fast
forwarding a DVD video, press
s.
To stop fast forwarding a DVD audio or CD, release
[. This button might
not work when the DVD is playing
the copyright information or the
previews.
e(Audio): Press to change audio
tracks on DVDs that have this
feature when the DVD is playing.
The format and content of this
function vary for each disc.
{(Subtitles): Press to turn ON/
OFF subtitles and to move through
subtitle options when a DVD is
playing. The format and content of
this function vary for each disc.
AUX (Auxiliary): Press to switch
the system between the DVD player
and an auxiliary source.
2(Camera): Press to change
camera angles on DVDs that have
this feature when a DVD is playing.
The format and content of this
function vary for each disc.
1 through 0 (Numeric Keypad):
The numeric keypad provides the
capability of direct chapter or track
number selection.

Black plate (43,1)Chevrolet Traverse Owner Manual - 2013 - CRC 2nd Edition - 11/13/12
Infotainment System 7-43
Tips and Troubleshooting Chart
ProblemRecommended Action
There is no power. The ignition might not be turned to ON/RUN or ACC/
ACCESSORY.
The picture does not fill the screen. There are black
borders on the top and bottom or on both sides, or the
picture looks stretched out. Check the display mode settings in the setup menu by
pressing the display menu button on the remote control.
In auxiliary mode, the picture moves or scrolls. Check the auxiliary input connections at both devices.
The remote control does not work. Check to make sure there is no obstruction between the
remote control and the transmitter window.
Check the batteries to make sure they are not dead or
installed incorrectly.
After stopping the player, and pushing Play, sometimes
the DVD starts where it left off and sometimes at the
beginning. If the stop button was pressed one time, the DVD player
resumes playing where the DVD was stopped. If the
stop button was pressed two times, the DVD player
begins to play from the beginning of the DVD.
The auxiliary source is running, but there is no picture or
sound. Check that the RSE video screen is in the auxiliary
source mode.
Check the auxiliary input connections at both devices.

Black plate (44,1)Chevrolet Traverse Owner Manual - 2013 - CRC 2nd Edition - 11/13/12
7-44 Infotainment System
Tips and Troubleshooting Chart (cont'd)
ProblemRecommended Action
Sometimes the wireless headphone audio cuts out or
buzzes. Check for obstructions, low batteries, reception range,
and interference from cellular telephone towers, or use a
cellular telephone in the vehicle.
Check that the headphones are on correctly using the L
(left) and R (right) on the headphones.
The remote and/or the headphones are lost. See your dealer for assistance.
The DVD is playing, but there is no picture or sound. Check that the RSE video screen is sourced to the DVD player.
DVD Display Error Messages
The DVD display error message
depends on which radio the vehicle
has. The video screen might display
one of the following:
Disc Load/Eject Error:This
message displays when there are
disc load or eject problems.
Disc Format Error: This message
displays if the disc is inserted with
the disc label wrong side up, or if
the disc is damaged. Disc Region Error:
This message
displays if the disc is not from a
correct region.
No Disc Inserted: This message
displays if no disc is present when
the
ZEJECT button is pressed on
the radio.
DVD Distortion
Video distortion can occur when
operating cellular phones, scanners,
CB radios, Global Position Systems
(GPS)*, two-way radios, mobile
faxes, or walkie talkies.
It might be necessary to turn off the
DVD player when operating one of
these devices in or near the vehicle.
*Excludes the OnStar
®System.

Black plate (47,1)Chevrolet Traverse Owner Manual - 2013 - CRC 2nd Edition - 11/13/12
Infotainment System 7-47
When to Speak:A short tone
sounds after the system responds
indicating when it is waiting for a
voice command. Wait until the tone
and then speak.
How to Speak: Speak clearly in a
calm and natural voice.
Audio System
When using the in-vehicle Bluetooth
system, sound comes through the
vehicle's front audio system
speakers and overrides the audio
system. Use the audio system
volume knob, during a call, to
change the volume level. The
adjusted volume level remains in
memory for later calls. To prevent
missed calls, a minimum volume
level is used if the volume is turned
down too low.
Bluetooth Controls
Use the buttons located on the
steering wheel to operate the
in-vehicle Bluetooth system. See
Steering Wheel Controls on
page 5‑2.
b/g(Push To Talk): Press to
answer incoming calls, confirm
system information, and start
speech recognition.
c/x(End): Press to end a call,
reject a call, or cancel an operation.
Pairing
A Bluetooth enabled cell phone
must be paired to the Bluetooth
system and then connected to the
vehicle before it can be used. See
the cell phone manufacturer's user
guide for Bluetooth functions before
pairing the cell phone. If a Bluetooth
phone is not connected, calls will be
made using OnStar Hands-Free
Calling, if equipped. See OnStar
Overview on page 14‑1.
Pairing Information
.A Bluetooth phone with MP3
capability cannot be paired to
the vehicle as a phone and an
MP3 player at the same time.
.Up to five cell phones can be
paired to the Bluetooth system.
.The pairing process is disabled
when the vehicle is moving.
.Pairing only needs to be
completed once, unless the
pairing information on the cell
phone changes or the cell phone
is deleted from the system.
.Only one paired cell phone can
be connected to the Bluetooth
system at a time.
.If multiple paired cell phones are
within range of the system, the
system connects to the first
available paired cell phone in the
order that they were first paired
to the system. To connect to a
different paired phone, see
“Connecting to a Different
Phone” later in this section.
Pairing a Phone
1. Press and hold
b/gfor
two seconds.
2. Say “Bluetooth.” This command
can be skipped.

Black plate (1,1)Chevrolet Traverse Owner Manual - 2013 - CRC 2nd Edition - 11/13/12
INDEX i-1
A
Accessories andModifications . . . . . . . . . . . . . . . . . 10-2
Accessory Power . . . . . . . . . . . . . . 9-18
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . . . 9-50
Additional Information
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-5
Adjustments Lumbar, Front Seats . . . . . . . . . . . 3-4
Air Cleaner/Filter, Engine . . . . . 10-11
Air Filter, Passenger
Compartment . . . . . . . . . . . . . . . . 8-11
Air Vents . . . . . . . . . . . . . . . . . . . . . . 8-10
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . 3-36
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . 3-28
Passenger Sensing System . . . . . . . . . . . . . . . . . . . . . . 3-30
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-28 Airbag System (cont'd)
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . 3-29
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-27
Where Are the Airbags? . . . . . . 3-25
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . 3-35
Passenger Status Indicator . . . 5-15
Readiness Light . . . . . . . . . . . . . . 5-15
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . 3-34
System Check . . . . . . . . . . . . . . . . 3-23
Alarm Vehicle Security . . . . . . . . . . . . . . 2-12
All-Wheel Drive . . . . . . . . . 10-22, 9-24
AM-FM Radio . . . . . . . . . . . . 7-11, 7-12
Antenna Multi-band . . . . . . . . . . . . . . . . . . . . 7-21
Antilock Brake System (ABS) . . . . . . . . . . . . . . . . 9-25
Warning Light . . . . . . . . . . . . . . . . . 5-20 Appearance Care
Exterior . . . . . . . . . . . . . . . . . . . . . 10-73
Interior . . . . . . . . . . . . . . . . . . . . . . 10-76
Armrest Storage . . . . . . . . . . . . . . . . 4-2
Assistance Program, Roadside . . . . . . . . . . . . . . 13-7, 13-11
Audio Controller,
Rear (RAC) . . . . . . . . . . . . . . . . . . 7-45
Audio Players . . . . . . . . . . . 7-21, 7-23 CD . . . . . . . . . . . . . . . . . . . . . 7-21, 7-23
MP3 . . . . . . . . . . . . . . . . . . . . 7-25, 7-29
Audio System Radio Reception . . . . . . . . . . . . . . 7-20
Rear Seat (RSA) . . . . . . . . . . . . . 7-36
Theft-Deterrent Feature . . . . . . . . 7-2
Automatic
Door Locks . . . . . . . . . . . . . . . . . . . . 2-8
Transmission . . . . . . . . . . . . . . . . . 9-21
Transmission Fluid . . . . . . . . . 10-10
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . 9-23
Shift Lock Control
Function Check . . . . . . . . . . . 10-23
Auxiliary Devices . . . . . . . . . . . . . . . . . . . . . . . 7-35

Black plate (2,1)Chevrolet Traverse Owner Manual - 2013 - CRC 2nd Edition - 11/13/12
i-2 INDEX
B
Battery . . . . . . . . . . . . . . . . . . . . . . . 10-22Jump Starting . . . . . . . . . . . . . . . 10-66
Load Management . . . . . . . . . . . . . 6-8
Power Protection . . . . . . . . . . . . . . 6-9
Voltage and ChargingMessages . . . . . . . . . . . . . . . . . . . 5-32
Blade Replacement, Wiper . . . 10-24
Blind Spot Mirrors . . . . . . . . . . . . . 2-16
Bluetooth . . . . . . . . . . . . . . . . . . . . . . 7-46
Brake System Warning Light . . . . . . . . 5-19
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 10-20 Antilock . . . . . . . . . . . . . . . . . . . . . . . 9-25
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 9-26
Fluid . . . . . . . . . . . . . . . . . . . . . . . . 10-21
Parking . . . . . . . . . . . . . . . . . . . . . . . 9-26
System Messages . . . . . . . . . . . . 5-32
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
Break-In, New Vehicle . . . . . . . . . 9-13 Bulb Replacement . . . . . . . . . . . . 10-27
Fog Lamps . . . . . . . . . . . . . . . . . . . . 6-5
Headlamp Aiming . . . . . . . . . . . 10-25
Headlamps . . . . . . . . . . . . . . . . . 10-26
License Plate Lamps . . . . . . . 10-27
Taillamps, Turn Signal,and Stoplamps . . . . . . . . . . . . 10-26
Buying New Tires . . . . . . . . . . . . . 10-50
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 5-5
California Fuel Requirements . . . . . . . . . . . 9-39
Perchlorate Materials
Requirements . . . . . . . . . . . . . . . 10-2
Warning . . . . . . . . . . . . . . . . . . . . . . 10-2
Camera, Rear Vision . . . . . . . . . . 9-35
Canadian Vehicle Owners . . . . . . . . iii
Capacities and Specifications . . . . . . . . . . . . . . . . 12-2
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 9-20
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Winter Driving . . . . . . . . . . . . . . . . . 9-7 Cargo
Cover . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Management System . . . . . . . . . . 4-3
Tie-Downs . . . . . . . . . . . . . . . . . . . . . 4-3
Cautions, Danger, and Warnings . . . . . . . . . . . . . . . . . . . . . . . . iv
CD Player . . . . . . . . . . . . . . . 7-21, 7-23
Center Console Storage . . . . . . . . 4-2
Chains, Tire . . . . . . . . . . . . . . . . . . 10-55
Charging System Light . . . . . . . . 5-16
Check
Engine Light . . . . . . . . . . . . . . . . . . 5-17
IgnitionTransmission Lock . . . . . . . . 10-23
Child Restraints Infants and Young
Children . . . . . . . . . . . . . . . . . . . . . 3-39
Lower Anchors and Tethers for Children . . . . . . . . . 3-44
Older Children . . . . . . . . . . . . . . . . 3-37
Securing . . . . . . . . . . . . . . . . 3-51, 3-54
Systems . . . . . . . . . . . . . . . . . . . . . . 3-41
Circuit Breakers . . . . . . . . . . . . . . 10-29
Cleaning Exterior Care . . . . . . . . . . . . . . . 10-73
Interior Care . . . . . . . . . . . . . . . . 10-76