2013 CHEVROLET SUBURBAN light

Black plate (4,1)Canadian Limited Warranty and Owner Assistance Information - 2013 - crc 1st
edition - 3/14/12
4 New Vehicle Limited Warranty
What Is Covered
General Motors of Canada Limited
will provide for repairs to the vehicle
during the Warranty Period in
accordance with the terms,
conditions, and limitations contained
in this booklet.
Warranty Applies
This warranty is for GM vehicles
originally sold in Canada, registered
in Canada and normally operated in
Canada. GM warranty coverages
may be void or subject to
restrictions on GM vehicles that
have been imported or exported.
Repairs Covered
The warranty covers repairs to
correct any vehicle defect, not slight
noise, vibrations, or other normal
characteristics of the vehicle related
to materials or workmanship
occurring during the Warranty
Period. Needed repairs will beperformed using new,
remanufactured, or refurbished
parts.
No Charge
Warranty repairs, including parts
and labor, will be made at no
charge.
Obtaining Repairs
To obtain warranty repairs, take the
vehicle to a GM dealer facility
handling your vehicle line within the
warranty period and request the
needed repairs. Reasonable time
must be allowed for the dealership
to perform the necessary repairs.
Warranty Period
The Warranty Period for all
coverages begins on the date the
vehicle is first delivered or put in
use and ends at the expiration of
the Coverage period.Base Warranty Coverage
The Base Warranty coverage for
Chevrolet, and GMC is for 3 years
or 60 000 kilometres, whichever
comes first, except for other
coverages listed here under“What
Is Covered”and those items listed
under“What Is Not Covered.”
The Base Warranty coverage for
Buick is for 4 years or 80 000
kilometres, whichever comes first,
except for other coverages listed
here under“What Is Covered”and
those items listed under“What Is
Not Covered”.
Powertrain Component Warranty
Coverage
The powertrain is covered for
5 years or 160 000 kilometres
(Chevrolet and GMC), whichever
comes first, 6 years or 110 000
kilometres (Buick), whichever
comes first, except for other
coverages listed here under "What

Black plate (12,1)Canadian Limited Warranty and Owner Assistance Information - 2013 - crc 1st
edition - 3/14/12
12 New Vehicle Limited Warranty
.Alteration, modification,
or tampering to the vehicle,
including, but not limited to the
body, chassis, powertrain,
driveline, software, or other
components after final assembly
by GM.
.Coverages do not apply if the
odometer has been
disconnected, its reading has
been altered, or mileage cannot
be determined.
.Installation of non-GM (General
Motors) parts.
.Water or fluid contamination.
.Damage resulting from hail,
floods, windstorms, lightning and
other environmental conditions.
.Alteration of glass parts by
application of tinting films.
Important:This warranty is void on
vehicles currently or previously
registered as salvaged, scrapped
(irreparable), rebuilt, junked,
or otherwise considered a total loss.Damage or Corrosion Due to
Environment, Chemical
Treatments, or Aftermarket
Products
Damage caused by airborne fallout,
rail dust, salt from sea air, salt or
other materials used to control road
conditions, chemicals, tree sap,
stones, hail, earthquake, water or
flood, windstorm, lightning, the
application of chemicals or sealants
subsequent to manufacture, etc., is
not covered. See“Chemical Paint
Spotting”underThings to Know
About the New Vehicle Limited
Warranty on page 20for details.
Damage Due to Insufficient or
Improper Maintenance
Damage caused by failure to follow
the recommended maintenance
schedule intervals and/or failure to
use or maintain proper fluids, fuel,
lubricants, or refrigerants between
maintenance intervals
recommended in the owner manual
is not covered.Damage Due to Contaminated or
Poor Quality Fuel
Poor fuel quality or incorrect fuel
may cause driveability problems
such as hesitation, lack of power,
stalling, or failure to start. It may
also render gauges inoperable or
degrade functionality for
components such as spark plugs,
oxygen sensors, and the catalytic
converter. Damage from poor fuel
quality, water contamination,
or incorrect diesel fuel or gasoline
may not be covered.
Please refer to your owner manual
under“Fuel,”for additional
recommendations, including the use
of TOP TIER Detergent Gasoline.
Additional information can also be
found at: www.toptiergas.com/
index.html.
Damage Due to Impact, Use,
or the Environment
Windshield or glass cracks, chips,
or scratches due to impact are not
covered. Windshield cracks will be

Black plate (13,1)Canadian Limited Warranty and Owner Assistance Information - 2013 - crc 1st
edition - 3/14/12
New Vehicle Limited Warranty 13
covered for the first 12 months,
regardless of mileage if caused by
defects in material or workmanship.
Lights, lenses, mirrors, paint, grille,
moldings, and trim are not covered
for cracks, chips, scratches, dents,
dings, and punctures or tears as a
result of impact with other objects or
road hazards. In addition, cracks,
chips, scratches, or other damage
to the face of a radio or instrument
cluster from impact or foreign
objects are not covered.
Where to Go for Maintenance
Your new GM vehicle was designed
and built to the highest quality
standards, and that quality means
reliability, long-life and economical
operation for years to come. The
investment you made in your new
GM vehicle can best be maintained
at your GM dealer who offers quality
service and genuine GM parts
specifically designed for your GM
vehicle.GM recommends having
maintenance performed by an
authorized GM dealership. GM
dealer technicians are specifically
trained to maintain and repair GM
vehicles. They stay current on the
latest service information through
GM technical bulletins, service
publications and training courses.
Many are also certified through the
technical training process. In
addition, your GM dealer has
special tools, equipment, computer
software and complete access to
product updates, applicable to your
vehicle to ensure fast and accurate
diagnostics. This level of service is
only available at an authorized GM
dealership.
Maintenance
All vehicles require periodic
maintenance. Maintenance
services, such as those detailed in
the Owner Manual and this warranty
booklet are at the owner's expense.Vehicle lubrication, cleaning,
or polishing are not covered. Failure
of or damage to components
requiring replacement or repair due
to vehicle use, wear, exposure,
or lack of maintenance is not
covered.
Items such as:
.Audio System Cleaning
.Brake Pads and Linings
.Clutch Linings
.Coolants and Fluids
.Filters
.Keyless Entry (or other remote
transmitter/receiver batteries)*
.Limited Slip Rear Axle Service
.Tire Rotation
.Wheel Alignment/Balance**
.Wiper Inserts
are covered up to the first
maintenance inspection period
outlined in the owner manual. Any
replacement at the time of,

Black plate (26,1)Canadian Limited Warranty and Owner Assistance Information - 2013 - crc 1st
edition - 3/14/12
26 Emission Control Systems Warranty
General Motors of Canada Limited
warrants to owners of passenger
cars, light duty trucks and vans sold
in Canada, that the vehicle (1) was
designed, built and equipped so as
to conform at the time of sale with
the Emission Regulations under the
Canadian Environmental Protection
Act and (2) is free from defects in
material and workmanship which
cause the vehicle to fail to conform
with those regulations for a period of
the coverage outlined below.
How to Determine the
Applicable Emission Control
System Warranty
Federal or provincial agencies may
require different emission control
system warranties for light duty
trucks depending on whether the
truck is certified with a light duty or
heavy duty emission control system.To determine emission eligibility:
1. Determine if the vehicle has a
gasoline or diesel engine.
2. Locate the underhood emission
control label located inside the
engine compartment on the air
cleaner assembly or the engine.
3. The information on the bottom
left side of the label describes if
the vehicle has a light or heavy
duty emissions control system.
Emission Control Warranty
The Emission Control Systems
Warranty period described below
shall begin on the date the vehicle
is first delivered to the first retail
purchaser or, on the date the
vehicle is first placed in service as a
demonstrator or company vehicle
prior to sale at retail. Emission
related defects in the genuine GM
components including related
diagnostic costs, parts and labour,
are covered by this warranty.
.Passenger Cars, Light Duty
Trucks (A Gross Vehicle
Weight Rating (GVWR) of
3856 kg (8500 lbs) or less) and
Vans that have a Light Duty
Gasoline Engine
‐For Chevrolet and GMC,
3 years or 60 000 kilometres
whichever comes first; for
Buick, 4 year or 80 000
kilometres whichever comes
first on the Components in the
Emission Control Systems
Warranty Parts List; and
8 years or 130 000 kilometres,
whichever comes first, on the
Specified Major Emission
Components.
.Light Duty Truck (A Gross
Vehicle Weight Rating (GVWR)
of 3856 kg (8500 lbs) or
greater) that have a Heavy
Duty Gasoline Engine
‐5 years or 80 000 kilometres,
whichever comes first.

Black plate (27,1)Canadian Limited Warranty and Owner Assistance Information - 2013 - crc 1st
edition - 3/14/12
Emission Control Systems Warranty 27
.Light Duty Truck (A Gross
Vehicle Weight Rating (GVWR)
of 3856 kg (8500 lbs) or
greater) that have a Heavy
Duty Diesel Engine
‐5 years or 80 000 kilometres,
whichever comes first.
Emission Performance
Some provinces and local
jurisdictions have established
periodic vehicle Inspection and
Maintenance (I/M) programs to
encourage proper maintenance of
your vehicle. If a provincial I/M
program is enforced in your area
you may also be eligible for
Emission Performance coverage
whenallof the following three
conditions are met:
1. The vehicle has been
maintained and operated in
accordance with the instructions
for proper maintenance and use
set forth in the owner manual
and the New Vehicle LimitedWarranty and Owner Assistance
Information booklet supplied with
your vehicle;
2. The vehicle fails a provincial I/M
test during the emission
warranty period indicated
above; and
3. The failure results, or will result,
in the owner of the vehicle
having to bear a penalty or other
sanctions (including the denial of
the right to use the vehicle)
under local, provincial,
or federal law.
General Motors of Canada Limited
warrants that your dealer will
replace, repair, or adjust to GM
specifications, at no charge to you,
any of the parts listed under the
“Emission Warranty Parts List”later
in this section which may be
necessary to conform to the
applicable emission standards.
Non-GM parts labelled“Certified to
EPA Standards”are covered by the
Federal Emission Performance
Warranty.