2013 CHEVROLET SILVERADO emergency towing

Black plate (54,1)Chevrolet Silverado Owner Manual - 2013 - crc2 - 8/13/12
9-54 Driving and Operating
and hold it down, might be the
wrong thing to do. The wheels can
stop rolling. Once they do, the
vehicle cannot respond to the
driver's steering. Momentum will
carry it in whatever direction it was
headed when the wheels stopped
rolling. That could be off the road,
into the very thing the driver was
trying to avoid, or into traffic.
If the vehicle does not have ABS,
use a squeeze braking technique.
This gives maximum braking while
maintaining steering control. Do this
by pushing on the brake pedal with
steadily increasing pressure.
In an emergency, you will probably
want to squeeze the brakes hard
without locking the wheels. If you
hear or feel the wheels sliding, ease
off the brake pedal. This helps
retain steering control. With ABS, it
is different.
In many emergencies, steering can
help more than even the very best
braking.Parking Brake
For vehicles with a release handle,
set the parking brake by holding the
regular brake pedal down, then
pushing down the parking brake
pedal.
If the ignition is on, the brake
system warning light will come on.
SeeBrake System Warning Light on
page 5‑24.
A chime sounds and the warning
light flashes when the parking brake
is applied and the vehicle is moving
at least 8 km/h (5 mph). To release the parking brake, hold
the regular brake pedal down. Then
pull the bottom edge of the lever
with the parking brake symbol,
located above the parking brake
pedal.
If the ignition is on when the parking
brake is released, the brake system
warning light goes off.
Notice:
Driving with the parking
brake on can overheat the brake
system and cause premature
wear or damage to brake system
parts. Make sure that the parking
brake is fully released and the
brake warning light is off before
driving.
If you are towing a trailer and are
parking on any hill, see Driving
Characteristics and Towing Tips on
page 9‑75.

Black plate (55,1)Chevrolet Silverado Owner Manual - 2013 - crc2 - 8/13/12
Driving and Operating 9-55
For vehicles without a release
handle, set the parking brake by
holding the regular brake pedal
down, then pushing down the
parking brake pedal.
If the ignition is on, the brake
system warning light will come on.
SeeBrake System Warning Light on
page 5‑24.
Notice: Driving with the parking
brake on can overheat the brake
system and cause premature
wear or damage to brake system
parts. Make sure that the parking brake is fully released and the
brake warning light is off before
driving.
To release the parking brake, hold
the regular brake pedal down, then
push down momentarily on the
parking brake pedal until you feel
the pedal release. Slowly pull your
foot up off the park brake pedal.
If the parking brake is not released
when you begin to drive, the brake
system warning light will flash and a
chime will sound warning you that
the parking brake is still on.
If you are towing a trailer and are
parking on a hill, see
Driving
Characteristics and Towing Tips on
page 9‑75.
Brake Assist
If this vehicle has StabiliTrak®, it
also has a Brake Assist feature
designed to assist the driver in
stopping or decreasing vehicle
speed in emergency driving
conditions. This feature uses the
stability system hydraulic brake control module to supplement the
power brake system under
conditions where the driver has
quickly and forcefully applied the
brake pedal in an attempt to quickly
stop or slow down the vehicle. The
stability system hydraulic brake
control module increases brake
pressure at each corner of the
vehicle until the ABS activates.
Minor brake pedal pulsation or
pedal movement during this time is
normal and the driver should
continue to apply the brake pedal as
the driving situation dictates The
Brake Assist feature will
automatically disengage when the
brake pedal is released or brake
pedal pressure is quickly
decreased.Hill Start Assist (HSA)
Non‐hybrid vehicles with StabiliTrak
have a Hill Start Assist (HSA)
feature, which may be useful when
the vehicle is stopped on a grade.
This feature is designed to prevent
the vehicle from rolling, either

Black plate (22,1)Chevrolet Silverado Owner Manual - 2013 - crc2 - 8/13/12
10-22 Vehicle Care
Notice:Running the engine
without coolant may cause
damage or a fire. Vehicle damage
would not be covered by the
warranty. See Overheated Engine
Protection Operating Mode on
page 10‑23 for information on
driving to a safe place in an
emergency.
If Steam is Coming from the
Engine Compartment
{WARNING
Steam from an overheated engine
can burn you badly, even if you
just open the hood. Stay away
from the engine if you see or hear
steam coming from it. Turn it off
and get everyone away from the
vehicle until it cools down. Wait
until there is no sign of steam or
coolant before you open
the hood.
(Continued)
WARNING (Continued)
If you keep driving when the
vehicles engine is overheated,
the liquids in it can catch fire. You
or others could be badly burned.
Stop the engine if it overheats,
and get out of the vehicle until the
engine is cool.
SeeOverheated Engine
Protection Operating Mode on
page 10‑23 for information on
driving to a safe place in an
emergency.
If No Steam is Coming from
the Engine Compartment
The ENGINE OVERHEATED STOP
ENGINE or the ENGINE
OVERHEATED IDLE ENGINE
message, along with a low coolant
condition, can indicate a serious
problem. If there is an engine overheat
warning, but no steam is seen or
heard, the problem may not be too
serious. Sometimes the engine can
get a little too hot when the vehicle:
.Climbs a long hill on a hot day
.Stops after high-speed driving
.Idles for long periods in traffic
.Tows a trailer; see
Trailer Towing
on page 9‑77.
If the ENGINE OVERHEATED
STOP ENGINE or the ENGINE
OVERHEATED IDLE ENGINE
message appears with no sign of
steam, try this for a minute or so:
1. Turn the air conditioning off.
2. Turn the heater on to the highest temperature and to the highest
fan speed. Open the windows as
necessary.

Black plate (23,1)Chevrolet Silverado Owner Manual - 2013 - crc2 - 8/13/12
Vehicle Care 10-23
3. If stopped in a traffic jam, applythe brake, shift to N (Neutral);
otherwise, shift to the highest
gear while driving —D (Drive) or
3 (Third).
If the temperature overheat gauge is
no longer in the overheat zone or an
overheat warning no longer
displays, the vehicle can be driven.
Continue to drive the vehicle slowly
for about 10 minutes. Keep a safe
vehicle distance from the vehicle in
front. If the warning does not come
back on, continue to drive normally.
If the warning continues, pull over,
stop, and park the vehicle
right away.
If there is no sign of steam, idle the
engine for five minutes while
parked. If the warning is still
displayed, turn off the engine until it
cools down. Also, see “Overheated
Engine Protection Operating Mode”
later in this section.Overheated Engine
Protection
Operating Mode
If an overheated engine condition
exists and the ENGINE POWER IS
REDUCED message displays, an
overheat protection mode which
alternates firing groups of cylinders
helps to prevent engine damage. In
this mode, a loss in power and
engine performance will be noticed.
This operating mode allows the
vehicle to be driven to a safe place
in an emergency. Driving
extended km (mi) and/or towing a
trailer in the overheat protection
mode should be avoided.
Notice: After driving in the
overheated engine protection
operating mode, to avoid engine
damage, allow the engine to cool
before attempting any repair. The
engine oil will be severely
degraded. Repair the cause of
coolant loss, change the oil and
reset the oil life system. See
Engine Oil on page 10‑6.
Engine Fan
If the vehicle has a clutched engine
cooling fan, when the clutch is
engaged, the fan spins faster to
provide more air to cool the engine.
In most everyday driving conditions,
the fan is spinning slower and the
clutch is not fully engaged. This
improves fuel economy and reduces
fan noise. Under heavy vehicle
loading, trailer towing, and/or high
outside temperatures, the fan speed
increases as the clutch more fully
engages, so an increase in fan
noise may be heard. This is normal
and should not be mistaken as the
transmission slipping or making
extra shifts. It is merely the cooling
system functioning properly. The fan
will slow down when additional
cooling is not required and the
clutch disengages.
This fan noise may also be heard
when starting the engine. It will go
away as the fan clutch partially
disengages.

Black plate (8,1)Chevrolet Silverado Owner Manual - 2013 - crc2 - 8/13/12
13-8 Customer Information
limitations described in the following
pages. Program coverage varies by
country.
Roadside Assistance is available
24 hours a day, 365 days of
the year.
This program expires two years
from the date of the invoice for the
vehicle, regardless of vehicle
mileage and changes in vehicle
ownership.
For more information about the
renewal of this program at the end
of its term, contact the Chevrolet
Customer Assistance Center at
01-800-466-0800.
Services Provided
.Flat Tire Change: If unable to
change a flat tire, Roadside
Assistance will provide towing
service to the nearest authorized
Chevrolet dealership. It is the
owner's responsibility for the
repair or replacement of the tire.This service is limited to the
transfer of the vehicle to the
repair facility.
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock-Out Service: Service to
unlock the vehicle if you are
locked out.
.Battery Jump Start: Service to
jump start a dead battery.
.*Emergency Messages:
Transmission of urgent phone
messages.
.*Emergency Calls: Call for
emergency services.
.*Dealership Location
Assistance: Information
regarding addresses and
telephone numbers for Chevrolet
dealers.
.Emergency Towing: Tow to the
nearest dealer for warranty
service if the vehicle cannot be
driven.
If the vehicle is involved in an
accident during the commission
of a crime, administrative
violation, or breach of traffic
regulations, Roadside
Assistance will not provide
service. When the vehicle is not
accessible to be towed, all
maneuvers required to access it
will be at the owner's expense.
If the vehicle is in another city
outside of your residence,
Roadside Assistance is limited
to moving the vehicle to the
nearest dealer. If you would like
the vehicle moved to a different
dealer, you will be asked to
cover the difference in cost at
the time of the move.
If the vehicle cannot be received
by the nearest Chevrolet dealer
due to scheduling conflicts, the
vehicle will be taken to a safe
place where it will remain for up

Black plate (12,1)Chevrolet Silverado Owner Manual - 2013 - crc2 - 8/13/12
13-12 Customer Information
.Flat Tire Change:Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
.Towing or services for vehicles
driven on a non-public road or
highway.
Services Specific to
Canadian-Purchased Vehicles
.Fuel Delivery: Reimbursement
is approximately $5 Canadian.
Diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
.Lock-Out Service: Vehicle
registration is required.
.Trip Interruption Benefits and
Assistance: Must be over
250 kilometers from where your
trip was started to qualify.
General Motors of Canada
Limited requires
pre-authorization, original
detailed receipts, and a copy of
the repair orders. Once
authorization has been received,
the Roadside Assistance advisor
will help to make arrangements
and explain how to receive
payment.
.Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner responsibility.
Scheduling Service
Appointments (U.S. and
Canada)
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment
and advising the service consultant
of your transportation needs, your
dealer can help minimize your
inconvenience.

Black plate (15,1)Chevrolet Silverado Owner Manual - 2013 - crc2 - 8/13/12
Customer Information 13-15
performance; however, the history of
these parts is not known. Such parts
are not covered by the GM New
Vehicle Limited Warranty, and any
related failures are not covered by
that warranty.
Aftermarket collision parts are also
available. These are made by
companies other than GM and may
not have been tested for the vehicle.
As a result, these parts may fit
poorly, exhibit premature durability/
corrosion problems, and may not
perform properly in subsequent
collisions. Aftermarket parts are not
covered by the GM New Vehicle
Limited Warranty, and any vehicle
failure related to such parts is not
covered by that warranty.
Repair Facility
GM also recommends that you
choose a collision repair facility that
meets your needs before you ever
need collision repairs. Your dealer
may have a collision repair center
with GM-trained technicians and
state‐of‐the‐art equipment, or beable to recommend a collision repair
center that has GM-trained
technicians and comparable
equipment.
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation for
damage repairs through the use of
aftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
(Mexico) on page 13‑7
orRoadside
Assistance Program (U.S. and
Canada) on page 13‑11.

Black plate (4,1)Chevrolet Silverado Owner Manual - 2013 - crc2 - 8/13/12
i-4 INDEX
DrivingCharacteristics and
Towing Tips . . . . . . . . . . . . . . . . . 9-75
Defensive . . . . . . . . . . . . . . . . . . . . . . 9-3
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
For Better Fuel Economy . . . . . 1-32
Highway Hypnosis . . . . . . . . . . . . 9-11
Hill and Mountain Roads . . . . . . 9-11
If the Vehicle is Stuck . . . . . . . . . 9-14
Loss of Control . . . . . . . . . . . . . . . . 9-5
Off-Road . . . . . . . . . . . . . . . . . . . . . . 9-5
Off-Road Recovery . . . . . . . . . . . . 9-4
Vehicle Load Limits . . . . . . . . . . . 9-15
Wet Roads . . . . . . . . . . . . . . . . . . . 9-10
Winter . . . . . . . . . . . . . . . . . . . . . . . . 9-12
Dual Automatic Climate
Control System . . . . . . . . . . . . . . . . 8-5
Dual Tire Rotation . . . . . . . . . . . . . . . . . . . . 10-65
DVD Rear Seat Entertainment
System . . . . . . . . . . . . . . . . . . . . . . 7-38
DVD/CD Player . . . . . . . . . . . . . . . . 7-23E
E85 Fuel . . . . . . . . . . . . . . . . . . . . . . . 9-71
Electrical Equipment, Add-On . . . . . . . . . . . . . . . . . . . . . 9-105
Electrical System Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-41
Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . 10-40
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-45
Overload . . . . . . . . . . . . . . . . . . . 10-40
Emergency OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-2
Engine Air Cleaner/Filter . . . . . . . . . . . 10-16
Check and Service Engine
Soon Light . . . . . . . . . . . . . . . . . . 5-21
Compartment Overview . . . . . . . 10-5
Coolant . . . . . . . . . . . . . . . . . . . . . 10-18
Coolant Heater . . . . . . . . . . . . . . . 9-29
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 5-15 Engine (cont'd)
Cooling System . . . . . . . . . . . . . 10-17
Cooling System Messages . . . 5-39
Drive Belt Routing . . . . . . . . . . . . 12-6
Exhaust . . . . . . . . . . . . . . . . . . . . . . 9-32
Fan . . . . . . . . . . . . . . . . . . . . . . . . . 10-23
Oil Life System . . . . . . . . . . . . . . . 10-9
Oil Messages . . . . . . . . . . . . . . . . . 5-40
Oil Pressure Gauge . . . . . . . . . . 5-14
Overheated Protection
Operating Mode . . . . . . . . . . . 10-23
Overheating . . . . . . . . . . . . . . . . 10-21
Power Messages . . . . . . . . . . . . . 5-41
Pressure Light . . . . . . . . . . . . . . . . 5-27
Running While Parked . . . . . . . . 9-33
Starting . . . . . . . . . . . . . . . . . . . . . . . 9-26
Entry Lighting . . . . . . . . . . . . . . . . . . . 6-8
Equipment, Towing . . . . . . . . . . . . 9-93
Event Data Recorders . . . . . . . . 13-19
Exit Lighting . . . . . . . . . . . . . . . . . . . . 6-8
Extender, Safety Belt . . . . . . . . . . 3-20
Exterior Lamp Controls . . . . . . . . . 6-1
Exterior Lamps Off Reminder . . . 6-2