Black plate (12,1)Chevrolet Silverado Owner Manual - 2013 - crc2 - 8/13/12
11-12 Service and Maintenance
Recommended Fluids, Lubricants, and Parts
Recommended Fluids and Lubricants
This maintenance section applies to vehicles with a gasoline engine. If the vehicle has a diesel engine and/or an
Allison Transmission, see the maintenance schedule section in the Duramax diesel supplement.
Fluids and lubricants identified below by name, part number, or specification can be obtained from your dealer.Usage Fluid/Lubricant
Engine Oil Use only engine oil licensed to the dexos1 specfication, or equivalent, of the proper SAE viscosity grade. ACDelco dexos1 Synthetic Blend is
recommended. SeeEngine Oil on page 10‑6.
Engine Coolant 50/50 mixture of clean, drinkable water and use only DEX-COOL coolant. SeeEngine Coolant on page 10‑18.
Hydraulic Brake System DOT 3 Hydraulic Brake Fluid (GM Part No. 12377967, in Canada 89021320).
Hydraulic Clutch System DOT 3 Hydraulic Brake Fluid (GM Part No. 12377967, in Canada 89021320).
Windshield Washer Automotive windshield washer fluid that meets regional freeze protection requirements.
Power Steering System GM Power Steering Fluid (GM Part No. 89021184, in Canada 89021186).
Automatic Transmission DEXRON
®-VI Automatic Transmission Fluid.
Black plate (13,1)Chevrolet Silverado Owner Manual - 2013 - crc2 - 8/13/12
Service and Maintenance 11-13
UsageFluid/Lubricant
Manual Transmission Synchromesh Transmission Fluid (GM Part No. 12345349, in Canada 10953465).
Key Lock Cylinders Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, in Canada 10953474).
Floor Shift Linkage Lubriplate Lubricant Aerosol (GM Part No. 89021668, in Canada 89021674) or lubricant meeting requirements of NLGI #2 Category LB or GC-LB.
Chassis Lubrication Chassis Lubricant (GM Part No. 12377985, in Canada 88901242) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB.
Front Axle (1500 Series)- Four-Wheel Drive SAE 80W-90 Axle Lubricant (GM Part No. 89021671, in
Canada 89021672).
Front Axle (1500, 2500 HD, and 3500 HD Series) SAE 75W-90 Synthetic Axle Lubricant (GM Part No. 89021677, in
Canada 89021678).
Rear Axle SAE 75W-90 Synthetic Axle Lubricant (GM Part No. 89021677, in
Canada 89021678).
Transfer Case (Four-Wheel Drive) DEXRON
®-VI Automatic Transmission Fluid.
Front Axle Propshaft Spline or One-Piece Propshaft Spline
(Two-Wheel Drive with 4-Speed Auto. Trans.) Spline Lubricant, Special Lubricant (GM Part No. 12345879, in
Canada 10953511).
Black plate (4,1)Chevrolet Silverado Owner Manual - 2013 - crc2 - 8/13/12
12-4 Technical Data
ApplicationCapacities
Metric English
Transmission Fluid - Automatic (Pan Removal and Filter Replacement)
4-Speed Transmission 4L60-E Electronic Transmission 4.7 L 5.0 qt
6-Speed Transmission 6L80-E 5.7 L 6.0 qt
6-Speed Transmission 6L90-E 6.0 L 6.3 qt
6-Speed Transmission Allison 7.0 L 7.4 qt
Transmission Fluid - Manual (Drain and Refill) 1500 Series 4.4 L 4.6 qt
3500 Series 3.5 L 3.7 qt
Wheel Nut Torque 190 Y140 ft lb
All capacities are approximate. When adding, be sure to fill to the approximate level, as recommended in this
manual. Recheck fluid level after filling.
Black plate (8,1)Chevrolet Silverado Owner Manual - 2013 - crc2 - 8/13/12
13-8 Customer Information
limitations described in the following
pages. Program coverage varies by
country.
Roadside Assistance is available
24 hours a day, 365 days of
the year.
This program expires two years
from the date of the invoice for the
vehicle, regardless of vehicle
mileage and changes in vehicle
ownership.
For more information about the
renewal of this program at the end
of its term, contact the Chevrolet
Customer Assistance Center at
01-800-466-0800.
Services Provided
.Flat Tire Change: If unable to
change a flat tire, Roadside
Assistance will provide towing
service to the nearest authorized
Chevrolet dealership. It is the
owner's responsibility for the
repair or replacement of the tire.This service is limited to the
transfer of the vehicle to the
repair facility.
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock-Out Service: Service to
unlock the vehicle if you are
locked out.
.Battery Jump Start: Service to
jump start a dead battery.
.*Emergency Messages:
Transmission of urgent phone
messages.
.*Emergency Calls: Call for
emergency services.
.*Dealership Location
Assistance: Information
regarding addresses and
telephone numbers for Chevrolet
dealers.
.Emergency Towing: Tow to the
nearest dealer for warranty
service if the vehicle cannot be
driven.
If the vehicle is involved in an
accident during the commission
of a crime, administrative
violation, or breach of traffic
regulations, Roadside
Assistance will not provide
service. When the vehicle is not
accessible to be towed, all
maneuvers required to access it
will be at the owner's expense.
If the vehicle is in another city
outside of your residence,
Roadside Assistance is limited
to moving the vehicle to the
nearest dealer. If you would like
the vehicle moved to a different
dealer, you will be asked to
cover the difference in cost at
the time of the move.
If the vehicle cannot be received
by the nearest Chevrolet dealer
due to scheduling conflicts, the
vehicle will be taken to a safe
place where it will remain for up
Black plate (16,1)Chevrolet Silverado Owner Manual - 2013 - crc2 - 8/13/12
13-16 Customer Information
Gather the following information:
.Driver name, address, and
telephone number.
.Driver license number.
.Owner name, address, and
telephone number.
.Vehicle license plate number.
.Vehicle make, model, and
model year.
.Vehicle Identification
Number (VIN).
.Insurance company and policy
number.
.General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? on page 3‑28.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost. If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.
Service Bulletins
Service Bulletins give additional
technical service information
needed to knowledgeably service
General Motors cars and trucks.
Black plate (19,1)Chevrolet Silverado Owner Manual - 2013 - crc2 - 8/13/12
Customer Information 13-19
Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings.
Event Data Recorders
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an air
bag deployment or hitting a road
obstacle, data that will assist in
understanding how a vehicle’s
systems performed. The EDR is
designed to record data related to
vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The
EDR in this vehicle is designed to
record such data as:
.How various systems in your
vehicle were operating;
.Whether or not the driver and
passenger safety belts were
buckled/fastened;
.How far (if at all) the driver was
depressing the accelerator and/
or brake pedal; and,
.How fast the vehicle was
traveling.These data can help provide a
better understanding of the
circumstances in which crashes and
injuries occur. NOTE: EDR data are
recorded by your vehicle only if a
non-trivial crash situation occurs; no
data are recorded by the EDR under
normal driving conditions and no
personal data (e.g., name, gender,
age, and crash location) are
recorded. However, other parties,
such as law enforcement, could
combine the EDR data with the type
of personally identifying data
routinely acquired during a crash
investigation.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR.
GM will not access this data or
share it with others except: with the
consent of the vehicle owner or,
Black plate (5,1)Chevrolet Silverado Owner Manual - 2013 - crc2 - 8/13/12
OnStar 14-5
Diagnostics
OnStar Vehicle Diagnostics will
perform a vehicle check every
month. It will check the engine,
transmission, antilock brakes, and
major vehicle systems. It also
checks the tire pressures, if the
vehicle is equipped with the Tire
Pressure Monitoring System. If a
diagnostics check is needed
between e-mails, press
Q, and an
Advisor can run a check.
OnStar Additional
Information
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can assist in canceling or removing
account information. If OnStar
receives information that vehicle
ownership has changed, OnStar
may send a voice message to the
vehicle, requesting updated account
information.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible after acquiring the vehicle.
The Advisor will update vehicle
records and will explain the OnStar
service offers and options available.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Vehicle Diagnostics, Remote Door Unlock,
Roadside Assistance, Turn-by-Turn
Navigation, and Hands-Free Calling
are available on most vehicles. Not
all OnStar services are available
everywhere or on all vehicles. For
more information, a full description
of OnStar services, system
limitations, and OnStar terms and
conditions, see www.onstar.com
(U.S.) or www.onstar.ca (Canada);
contact OnStar at 1-888-4ONSTAR
(1-888-466-7827) or TTY
1-877-248-2080; or press
Qto
speak with an Advisor. OnStar
services require a vehicle electrical
system, wireless service, and GPS
satellite technologies to be available
and operating for features to
function properly. These systems
may not operate if the battery is
discharged or disconnected.
OnStar service cannot work unless
your vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area, and the wireless
service provider has coverage,
Black plate (8,1)Chevrolet Silverado Owner Manual - 2013 - crc2 - 8/13/12
14-8 OnStar
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. SeeAdd-On Electrical
Equipment on page 9‑105. Added
electrical equipment may interfere
with the operation of the OnStar
system and cause it to not operate.
Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com. Privacy-sensitive
users of wireless communications
are cautioned that the privacy of any
information sent via wireless cellular
communications cannot be assured.
Third parties may unlawfully
intercept or access transmissions
and private communications without
consent.