
Black plate (1,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
2013 Chevrolet Impala Owner ManualM
In Brief. . . . . . . . . . . . . . . . . . . . . . . . 1-1
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information . . . . . . . . 1-3
Vehicle Features . . . . . . . . . . . . . 1-13
Performance and Maintenance . . . . . . . . . . . . . . . . 1-17
Keys, Doors, and Windows . . . . . . . . . . . . . . . . . . . . 2-1
Keys and Locks . . . . . . . . . . . . . . . 2-1
Doors . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Vehicle Security . . . . . . . . . . . . . . 2-10
Exterior Mirrors . . . . . . . . . . . . . . . 2-13
Interior Mirrors . . . . . . . . . . . . . . . . 2-14
Windows . . . . . . . . . . . . . . . . . . . . . 2-15
Roof . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16
Seats and Restraints . . . . . . . . . 3-1
Head Restraints . . . . . . . . . . . . . . . 3-2
Front Seats . . . . . . . . . . . . . . . . . . . . 3-3
Rear Seats . . . . . . . . . . . . . . . . . . . . 3-7
Safety Belts . . . . . . . . . . . . . . . . . . . . 3-9
Airbag System . . . . . . . . . . . . . . . . 3-18
Child Restraints . . . . . . . . . . . . . . 3-32 Storage
. . . . . . . . . . . . . . . . . . . . . . . 4-1
Storage Compartments . . . . . . . . 4-1
Additional Storage Features . . . 4-2
Instruments and Controls . . . . 5-1
Controls . . . . . . . . . . . . . . . . . . . . . . . 5-2
Warning Lights, Gauges, and
Indicators . . . . . . . . . . . . . . . . . . . . 5-8
Information Displays . . . . . . . . . . 5-22
Vehicle Messages . . . . . . . . . . . . 5-26
Vehicle Personalization . . . . . . . 5-33
Universal Remote System . . . . 5-39
Lighting . . . . . . . . . . . . . . . . . . . . . . . 6-1
Exterior Lighting . . . . . . . . . . . . . . . 6-1
Interior Lighting . . . . . . . . . . . . . . . . 6-5
Lighting Features . . . . . . . . . . . . . . 6-6
Infotainment System . . . . . . . . . 7-1
Introduction . . . . . . . . . . . . . . . . . . . . 7-1
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 7-6
Audio Players . . . . . . . . . . . . . . . . 7-13
Phone . . . . . . . . . . . . . . . . . . . . . . . . 7-19 Climate Controls
. . . . . . . . . . . . . 8-1
Climate Control Systems . . . . . . 8-1
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-5
Maintenance . . . . . . . . . . . . . . . . . . . 8-5
Driving and Operating . . . . . . . . 9-1
Driving Information . . . . . . . . . . . . . 9-2
Starting and Operating . . . . . . . 9-13
Engine Exhaust . . . . . . . . . . . . . . 9-19
Automatic Transmission . . . . . . 9-20
Brakes . . . . . . . . . . . . . . . . . . . . . . . 9-23
Ride Control Systems . . . . . . . . 9-25
Cruise Control . . . . . . . . . . . . . . . . 9-28
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-30
Towing . . . . . . . . . . . . . . . . . . . . . . . 9-36
Conversions and Add-Ons . . . 9-41
Vehicle Care . . . . . . . . . . . . . . . . . 10-1
General Information . . . . . . . . . . 10-2
Vehicle Checks . . . . . . . . . . . . . . . 10-3
Headlamp Aiming . . . . . . . . . . . 10-22
Bulb Replacement . . . . . . . . . . 10-22
Electrical System . . . . . . . . . . . . 10-26

Black plate (18,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
5-18 Instruments and Controls
Antilock Brake System
(ABS) Warning Light
The Antilock Brake System (ABS)
light comes on briefly when the
engine is started.
If the light does not come on, have it
fixed so it will be ready to warn if
there is a problem.
If the ABS light stays on, turn the
ignition off. If the light comes on
while driving, stop as soon as it is
safely possible and turn the ignition
off. A chime may also sound when
the light comes on steady. Then
start the engine again to reset the
system. If the ABS light stays on,
or comes on again while driving, the
vehicle needs service. If the regular
brake system warning light is not
on, the vehicle still has brakes, butnot antilock brakes. If the regular
brake system warning light is also
on, the vehicle does not have
antilock brakes and there is a
problem with the regular brakes.
See
Brake System Warning Light on
page 5‑17.
See Driver Information Center (DIC)
on page 5‑22 for all brake related
DIC messages.
Electronic Stability
Control (ESC) Off Light
This light comes on briefly while
starting the engine.
If it does not, have the vehicle
serviced by your dealer. If the
system is working normally, the
indicator light then goes off. Press and release the Electronic
Stability Control (ESC) OFF button
to turn off the Traction Control
System (TCS), and a message
displays in the DIC. See
Ride
Control System Messages on
page 5‑30 for more information.
Press and briefly hold the ESC OFF
button to turn off the ESC system;
the ESC OFF light comes on and a
message displays in the Driver
Information Center (DIC). See Ride
Control System Messages on
page 5‑30 for more information.
If the TCS/ESC system is off, the
system does not assist in controlling
the vehicle. Turn on the TCS/ESC
system and the indicator light
turns off.
See Traction Control System (TCS)
on page 9‑25, and Electronic
Stability Control (ESC) on
page 9‑26 for more information.

Black plate (1,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
Driving and Operating 9-1
Driving and
Operating
Driving Information
Distracted Driving . . . . . . . . . . . . . 9-2
Defensive Driving . . . . . . . . . . . . . 9-2
Drunk Driving . . . . . . . . . . . . . . . . . 9-3
Control of a Vehicle . . . . . . . . . . . 9-3
Braking . . . . . . . . . . . . . . . . . . . . . . . 9-3
Steering . . . . . . . . . . . . . . . . . . . . . . . 9-3
Off-Road Recovery . . . . . . . . . . . . 9-4
Loss of Control . . . . . . . . . . . . . . . . 9-4
Driving on Wet Roads . . . . . . . . . 9-5
Highway Hypnosis . . . . . . . . . . . . 9-6
Hill and Mountain Roads . . . . . . 9-6
Winter Driving . . . . . . . . . . . . . . . . . 9-7
If the Vehicle Is Stuck . . . . . . . . . 9-8
Vehicle Load Limits . . . . . . . . . . . 9-9
Starting and Operating
New Vehicle Break-In . . . . . . . . 9-13
Ignition Positions . . . . . . . . . . . . 9-13
Starting the Engine . . . . . . . . . . 9-15
Engine Heater . . . . . . . . . . . . . . . 9-16Retained Accessory
Power (RAP) . . . . . . . . . . . . . . . 9-17
Shifting Into Park . . . . . . . . . . . . 9-17
Shifting out of Park . . . . . . . . . . 9-18
Parking over Things That Burn . . . . . . . . . . . . . . . . . . 9-19
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . 9-19
Running the Vehicle WhileParked . . . . . . . . . . . . . . . . . . . . . 9-20
Automatic Transmission
Automatic Transmission . . . . . 9-20
Manual Mode . . . . . . . . . . . . . . . . 9-22
Brakes
Antilock BrakeSystem (ABS) . . . . . . . . . . . . . . 9-23
Parking Brake . . . . . . . . . . . . . . . 9-24
Ride Control Systems
Traction Control System (TCS) . . . . . . . . . . . . . . 9-25
Electronic Stability Control (ESC) . . . . . . . . . . . . . . 9-26
Cruise Control
Cruise Control . . . . . . . . . . . . . . . 9-28
Fuel
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . 9-30
Recommended Fuel . . . . . . . . . 9-31
Gasoline Specifications . . . . . . 9-31
California FuelRequirements . . . . . . . . . . . . . . 9-31
Fuels in Foreign Countries . . . 9-31
Fuel Additives . . . . . . . . . . . . . . . 9-32
Fuel E85 (85% Ethanol) . . . . . 9-33
Filling the Tank . . . . . . . . . . . . . . 9-34
Filling a Portable Fuel Container . . . . . . . . . . . . . . . . . . . 9-35
Towing
General TowingInformation . . . . . . . . . . . . . . . . . 9-36
Driving Characteristics and Towing Tips . . . . . . . . . . . . . . . . 9-36
Trailer Towing . . . . . . . . . . . . . . . . 9-39
Towing Equipment . . . . . . . . . . . 9-40
Conversions and Add-Ons
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . 9-41

Black plate (3,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
Driving and Operating 9-3
careless and make mistakes.
Anticipate what they might do
and be ready.
.Allow enough following distance
between you and the driver in
front of you.
.Focus on the task of driving.
Drunk Driving
Death and injury associated with
drinking and driving is a global
tragedy.
{WARNING
Drinking and then driving is very
dangerous. Your reflexes,
perceptions, attentiveness, and
judgment can be affected by even
a small amount of alcohol. You
can have a serious—or even
fatal —collision if you drive after
drinking.
(Continued)
WARNING (Continued)
Do not drink and drive or ride with
a driver who has been drinking.
Ride home in a cab; or if you are
with a group, designate a driver
who will not drink.
Control of a Vehicle
Braking, steering, and accelerating
are important factors in helping to
control a vehicle while driving.
Braking
Braking action involves perception
time and reaction time. Deciding to
push the brake pedal is perception
time. Actually doing it is
reaction time.
Average driver reaction time is
about three-quarters of a second. In
that time, a vehicle moving at
100 km/h (60 mph) travels 20 m
(66 ft), which could be a lot of
distance in an emergency. Helpful braking tips to keep in mind
include:
.Keep enough distance between
you and the vehicle in front
of you.
.Avoid needless heavy braking.
.Keep pace with traffic.
If the engine ever stops while the
vehicle is being driven, brake
normally but do not pump the
brakes. Doing so could make the
pedal harder to push down. If the
engine stops, there will be some
power brake assist but it will be
used when the brake is applied.
Once the power assist is used up, it
can take longer to stop and the
brake pedal will be harder to push.
Steering
Hydraulic Power Steering
Your vehicle has hydraulic power
steering. It may require
maintenance. See Power Steering
Fluid on page 10‑15.

Black plate (5,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
Driving and Operating 9-5
Defensive drivers avoid most skids
by taking reasonable care suited to
existing conditions, and by not
overdriving those conditions. But
skids are always possible.
If the vehicle starts to slide, follow
these suggestions:
.Ease your foot off the
accelerator pedal and steer the
way you want the vehicle to go.
The vehicle may straighten out.
Be ready for a second skid if it
occurs.
.Slow down and adjust your
driving according to weather
conditions. Stopping distance
can be longer and vehicle
control can be affected when
traction is reduced by water,
snow, ice, gravel, or other
material on the road. Learn to
recognize warning clues—such
as enough water, ice, or packed
snow on the road to make a
mirrored surface —and slow
down when you have any doubt.
.Try to avoid sudden steering,
acceleration, or braking,
including reducing vehicle speed
by shifting to a lower gear. Any
sudden changes could cause
the tires to slide.
Remember: Antilock brakes help
avoid only the braking skid.
Driving on Wet Roads
Rain and wet roads can reduce
vehicle traction and affect your
ability to stop and accelerate.
Always drive slower in these types
of driving conditions and avoid
driving through large puddles and
deep‐standing or flowing water.
{WARNING
Wet brakes can cause crashes.
They might not work as well in a
quick stop and could cause
pulling to one side. You could
lose control of the vehicle. (Continued)
WARNING (Continued)
After driving through a large
puddle of water or a car/vehicle
wash, lightly apply the brake
pedal until the brakes work
normally.
Flowing or rushing water creates
strong forces. Driving through
flowing water could cause the
vehicle to be carried away. If this
happens, you and other vehicle
occupants could drown. Do not
ignore police warnings and be
very cautious about trying to drive
through flowing water.
Hydroplaning
Hydroplaning is dangerous. Water
can build up under the vehicle's
tires so they actually ride on the
water. This can happen if the road is
wet enough and you are going fast
enough. When the vehicle is
hydroplaning, it has little or no
contact with the road.

Black plate (6,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
9-6 Driving and Operating
There is no hard and fast rule about
hydroplaning. The best advice is to
slow down when the road is wet.
Other Rainy Weather Tips
Besides slowing down, other wet
weather driving tips include:
.Allow extra following distance.
.Pass with caution.
.Keep windshield wiping
equipment in good shape.
.Keep the windshield washer fluid
reservoir filled.
.Have good tires with proper
tread depth. SeeTires on
page 10‑31.
.Turn off cruise control.
Highway Hypnosis
Always be alert and pay attention to
your surroundings while driving.
If you become tired or sleepy, find a
safe place to park the vehicle
and rest. Other driving tips include:
.Keep the vehicle well ventilated.
.Keep the interior
temperature cool.
.Keep your eyes moving
—scan
the road ahead and to the sides.
.Check the rearview mirror and
vehicle instruments often.
Hill and Mountain Roads
Driving on steep hills or through
mountains is different than driving
on flat or rolling terrain. Tips for
driving in these conditions include:
.Keep the vehicle serviced and in
good shape.
.Check all fluid levels and brakes,
tires, cooling system, and
transmission.
.Shift to a lower gear when going
down steep or long hills.
{WARNING
If you do not shift down, the
brakes could get so hot that they
would not work well. You would
then have poor braking or even
none going down a hill. You could
crash. Shift down to let the engine
assist the brakes on a steep
downhill slope.
{WARNING
Coasting downhill in N (Neutral)
or with the ignition off is
dangerous. The brakes will have
to do all the work of slowing down
and they could get so hot that
they would not work well. You
would then have poor braking or
even none going down a hill.
(Continued)

Black plate (7,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
Driving and Operating 9-7
WARNING (Continued)
Steering may also be affected
when ignition is off. You could
crash. Always have the engine
running and the vehicle in gear
when going downhill.
.Stay in your own lane. Do not
swing wide or cut across the
center of the road. Drive at
speeds that let you stay in your
own lane.
.Be alert on top of hills;
something could be in your lane
(stalled car, accident).
.Pay attention to special road
signs (falling rocks area, winding
roads, long grades, passing or
no-passing zones) and take
appropriate action.
Winter Driving
Driving on Snow or Ice
Drive carefully when there is snow
or ice between the tires and the
road, creating less traction or grip.
Wet ice can occur at about 0°C (32°
F) when freezing rain begins to fall,
resulting in even less traction. Avoid
driving on wet ice or in freezing rain
until roads can be treated with salt
or sand.
Drive with caution, whatever the
condition. Accelerate gently so
traction is not lost. Accelerating too
quickly causes the wheels to spin
and makes the surface under the
tires slick, so there is even less
traction.
Try not to break the fragile traction.
If you accelerate too fast, the drive
wheels will spin and polish the
surface under the tires even more.
The Antilock Brake System (ABS)
improves vehicle stability during
hard stops on slippery roads, butapply the brakes sooner than when
on dry pavement. See
Antilock
Brake System (ABS) on page 9‑23.
Allow greater following distance on
any slippery road and watch for
slippery spots. Icy patches can
occur on otherwise clear roads in
shaded areas. The surface of a
curve or an overpass can remain icy
when the surrounding roads are
clear. Avoid sudden steering
maneuvers and braking while
on ice.
Turn off cruise control on slippery
surfaces.
Blizzard Conditions
Being stuck in snow can be a
serious situation. Stay with the
vehicle unless there is help nearby.
If possible, use Roadside
Assistance. See Roadside
Assistance Program on page 13‑5.
To get help and keep everyone in
the vehicle safe:
.Turn on the hazard warning
flashers.

Black plate (14,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
9-14 Driving and Operating
To shift out of P (Park), the ignition
must be in ON/RUN and the brake
pedal must be applied.
Notice:Using a tool to force the
key to turn in the ignition could
cause damage to the switch or
break the key. Use the correct
key, make sure it is all the way in,
and turn it only with your hand.
If the key cannot be turned by
hand, see your dealer.
A (STOPPING THE ENGINE/
LOCK/OFF): When the vehicle is
stopped, turn the ignition switch to
LOCK/OFF to turn the engine off.
Retained Accessory Power (RAP)
will remain active. See Retained
Accessory Power (RAP) on
page 9‑17
This position locks the ignition and
steering wheel. It also locks the
transmission. This is the only
position in which the ignition key
can be inserted or removed.
The steering can bind with the
wheels turned off center. If this
happens, move the steering wheel from left to right while turning the
key to ACC/ACCESSORY. If this
doesn't work, then the vehicle needs
service.
Do not turn the engine off when the
vehicle is moving. This will cause a
loss of power assist in the brake
and steering systems and disable
the airbags.
If the vehicle must be shut off in an
emergency:
1. Brake using a firm and steady
pressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force.
2. Shift the vehicle to N (Neutral). This can be done while the
vehicle is moving. After shifting
to N (Neutral), firmly apply the
brakes and steer the vehicle to a
safe location.
3. Come to a complete stop, shift to P (Park), and turn the ignition
to LOCK/OFF. On vehicles with
an automatic transmission, the shift lever must be in P (Park) to
turn the ignition switch to the
LOCK/OFF position.
4. Set the parking brake. See Parking Brake on page 9‑24
{WARNING
Turning off the vehicle while
moving may cause loss of power
assist in the brake and steering
systems and disable the airbags.
While driving, only shut the
vehicle off in an emergency.
If the vehicle cannot be pulled over,
and must be shut off while driving,
turn the ignition to ACC/
ACCESSORY.
B (ACC/ACCESSORY): This is the
position in which you can operate
the radio and windshield wipers
while the engine is off. To use ACC/
ACCESSORY, turn the key
clockwise.