Black plate (5,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
Customer Information 13-5
Chevrolet Owner Centre
(Canada) chevroletowner.ca
Take a trip to the Chevrolet Owner
Centre:
.Chat live with online help
representatives.
.Use the Vehicle Tools section.
.Access third party enthusiast
sites and social media networks.
.Locate owner resources such as
lease-end, financing, and
warranty information.
.Retrieve your favorite articles,
quizzes, tips, and multimedia
galleries organized into the
Features and Auto Care
Sections.
.Download the owner manual for
your vehicle, quickly and easily.
.Find the
Chevrolet-recommended
maintenance services for your
vehicle.
GM Mobility
Reimbursement Program
This program is available to
qualified applicants for cost
reimbursement of eligible
aftermarket adaptive equipment
required for the vehicle, such as
hand controls or a wheelchair/
scooter lift for the vehicle.
For more information on the limited
offer, visit www.gmmobility.com or
call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935.General Motors of Canada also has
a Mobility Program. Call
1-800-GM-DRIVE (463-7483) for
details. TTY users call
1-800-263-3830.
Roadside Assistance
Program
For U.S.-purchased vehicles, call
1-800-243-8872; (Text Telephone
(TTY): 1-888-889-2438).
For Canadian-purchased vehicles,
call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.Your name, home address, and
home telephone number.
.Telephone number of your
location.
.Location of the vehicle.
Black plate (11,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
Customer Information 13-11
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.
Service Bulletins
Service Bulletins give additional
technical service information
needed to knowledgeably service
General Motors cars and trucks.
Each bulletin contains instructions
to assist in the diagnosis and
service of the vehicle.
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle. The
Owner Manual includes the
Maintenance Schedule for all
models.
In-Portfolio: Includes a Portfolio,
Owner Manual, and Warranty
Booklet.
RETAIL SELL PRICE:
$35.00 (U.S.) plus handling and
shipping fees.
Without Portfolio: Owner
Manual only.
RETAIL SELL PRICE:
$25.00 (U.S.) plus handling and
shipping fees.
Black plate (5,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
INDEX i-5
Fuel (cont'd)Filling the Tank . . . . . . . . . . . . . . . 9-34
Foreign Countries . . . . . . . . . . . . 9-31
Gasoline Specifications . . . . . . . 9-31
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 5-10
Recommended . . . . . . . . . . . . . . . 9-31
Requirements, California . . . . . 9-31
System Messages . . . . . . . . . . . . 5-29
Fuses
Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-27
Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . 10-27
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . 10-30
G
Garage Door Opener . . . . . . . . . . 5-39Programming . . . . . . . . . . . . . . . . . 5-39
Gasoline
Specifications . . . . . . . . . . . . . . . . . 9-31
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . 5-11
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10
Odometer . . . . . . . . . . . . . . . . . . . . . 5-10 Gauges (cont'd)
Speedometer . . . . . . . . . . . . . . . . . 5-10
Tachometer . . . . . . . . . . . . . . . . . . . 5-10
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . . 5-8
General Information Service and Maintenance . . . . . 11-1
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-36
Vehicle Care . . . . . . . . . . . . . . . . . . 10-2
Glove Box . . . . . . . . . . . . . . . . . . . . . . 4-1
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . 13-5
H
Halogen Bulbs . . . . . . . . . . . . . . . . 10-22
Hazard Warning Flashers . . . . . . . 6-3
Head Restraints . . . . . . . . . . . . . . . . 3-2
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . 10-22
Bulb Replacement . . . . . . . . . . 10-22
Daytime Running Lamps/Automatic Headlamp
System . . . . . . . . . . . . . . . . . . . . . . . 6-2
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-2 Headlamps (cont'd)
Headlamps, Front Turn
Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . 10-23
High-Beam On Light . . . . . . . . . . 5-21
High/Low Beam Changer . . . . . . 6-2
Heated Front Seats . . . . . . . . . . . . . 3-6
Heated Mirrors . . . . . . . . . . . . . . . . . 2-14
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 9-16
Heating and Air Conditioning . . . 8-1
High-Beam On Light . . . . . . . . . . . 5-21
Highway Hypnosis . . . . . . . . . . . . . . 9-6
Hill and Mountain Roads . . . . . . . . 9-6
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . 10-4
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
How to Wear Safety Belts Properly . . . . . . . . . . . . . . . . . . . . . . 3-10
I
Ignition Positions . . . . . . . . . . . . . . 9-13
Ignition Transmission Lock
Check . . . . . . . . . . . . . . . . . . . . . . . 10-20
Immobilizer . . . . . . . . . . . . . . . . . . . . 2-11
Black plate (7,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
INDEX i-7
Lower Anchors and Tethersfor Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . 3-39
Lumbar Adjustment . . . . . . . . . . . . . 3-4 Front Seats . . . . . . . . . . . . . . . . . . . . 3-4
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . .11-14
Maintenance Schedule Recommended Fluidsand Lubricants . . . . . . . . . . . . .11-12
Malfunction Indicator Lamp . . . . 5-14
Manual Mode . . . . . . . . . . . . . . . . . . 9-22
Messages
Airbag System . . . . . . . . . . . . . . . . 5-31
Battery Voltage andCharging . . . . . . . . . . . . . . . . . . . . 5-26
Brake System . . . . . . . . . . . . . . . . 5-26
Door Ajar . . . . . . . . . . . . . . . . . . . . . 5-26
Engine Cooling System . . . . . . . 5-27
Engine Oil . . . . . . . . . . . . . . . . . . . . 5-28
Engine Power . . . . . . . . . . . . . . . . 5-29
Fuel System . . . . . . . . . . . . . . . . . . 5-29
Key and Lock . . . . . . . . . . . . . . . . . 5-29
Lamp . . . . . . . . . . . . . . . . . . . . . . . . . 5-29 Messages (cont'd)
Ride Control System . . . . . . . . . . 5-30
Security . . . . . . . . . . . . . . . . . . . . . . 5-31
Service Vehicle . . . . . . . . . . . . . . . 5-31
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-32
Transmission . . . . . . . . . . . . . . . . . 5-33
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-26
Vehicle Reminder . . . . . . . . . . . . . 5-33
Washer Fluid . . . . . . . . . . . . . . . . . 5-33
Mirrors Automatic DimmingRearview . . . . . . . . . . . . . . . . . . . . 2-14
Convex . . . . . . . . . . . . . . . . . . . . . . . 2-13
Heated . . . . . . . . . . . . . . . . . . . . . . . 2-14
Manual Rearview . . . . . . . . . . . . . 2-14
Power . . . . . . . . . . . . . . . . . . . . . . . . 2-13
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . 10-40
N
Navigation
OnStar®. . . . . . . . . . . . . . . . . . . . . . 14-2
Net, Convenience . . . . . . . . . . . . . . 4-2
New Vehicle Break-In . . . . . . . . . . 9-13
O
Odometer . . . . . . . . . . . . . . . . . . . . . . 5-10
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . . 9-4
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 10-6
Engine Oil Life System . . . . . . . 10-8
Messages . . . . . . . . . . . . . . . . . . . . 5-28
Pressure Light . . . . . . . . . . . . . . . . 5-20
Older Children, Restraints . . . . . 3-32
Online Owner Center . . . . . . . . . . 13-4
OnStar
®
System, In Brief . . . . . . . . . . . . . . 1-19
OnStar®Additional
Information . . . . . . . . . . . . . . . . . . . 14-5
OnStar
®Connections . . . . . . . . . . 14-3
OnStar®Diagnostics . . . . . . . . . . . 14-5
OnStar®Emergency . . . . . . . . . . . 14-2
OnStar®Navigation . . . . . . . . . . . . 14-2
OnStar®Overview . . . . . . . . . . . . . 14-1
OnStar®Security . . . . . . . . . . . . . . 14-2
Operation, Infotainment System . . . . . . . . . . . . . . . . . . . . . . . . 7-2
Ordering Service Publications . . . . . . . . .13-11
Black plate (8,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
i-8 INDEX
OutletsPower . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Overheated Engine Protection
Operating Mode . . . . . . . . . . . . . 10-15
Overheating, Engine . . . . . . . . . . 10-14
P
Parade Dimming . . . . . . . . . . . . . . . . 6-7
Park Shifting Into . . . . . . . . . . . . . . . . . . . 9-17
Shifting Out of . . . . . . . . . . . . . . . . 9-18
Parking
Brake . . . . . . . . . . . . . . . . . . . . . . . . . 9-24
Brake and P (Park)Mechanism Check . . . . . . . . 10-21
Over Things That Burn . . . . . . . 9-19
Passenger Airbag Status
Indicator . . . . . . . . . . . . . . . . . . . . . 5-13
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 8-5
Passenger Sensing System . . . 3-25 Perchlorate Materials
Requirements, California . . . . . 10-3
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-33
Phone Bluetooth . . . . . . . . . . . . . . . . . . . . . 7-19
Power
Door Locks . . . . . . . . . . . . . . . . . . . . 2-7
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . 2-13
Outlets . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Protection, Battery . . . . . . . . . . . . . 6-8
Retained Accessory (RAP) . . . 9-17
Seat Adjustment . . . . . . . . . . . . . . . 3-4
Steering Fluid . . . . . . . . . . . . . . . 10-15
Windows . . . . . . . . . . . . . . . . . . . . . 2-15
Pregnancy, Using Safety
Belts . . . . . . . . . . . . . . . . . . . . . . . . . 3-15
Privacy Radio FrequencyIdentification (RFID) . . . . . . . 13-15
Program
Courtesy Transportation . . . . . . 13-7
Proposition 65 Warning, California . . . . . . . . . . . . . . . . . . . . . 10-2
R
Radio FrequencyIdentification (RFID) . . . . . . . . 13-15
Statement . . . . . . . . . . . . . . . . . . 13-15
Radios AM-FM Radio . . . . . . . . . . . . . . . . . . 7-6
Reception . . . . . . . . . . . . . . . . . . . . 7-11
Satellite . . . . . . . . . . . . . . . . . . . . . . . . 7-8
Reading Lamps . . . . . . . . . . . . . . . . . 6-6
Rear Seats . . . . . . . . . . . . . . . . . . . . . 3-7
Rear Storage . . . . . . . . . . . . . . . . . . . 4-1
Rearview Mirrors . . . . . . . . . . . . . . 2-14 Automatic Dimming . . . . . . . . . . . 2-14
Reclining Seatbacks . . . . . . . . . . . . 3-5
Recommended Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-31
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . 11-12
Records Maintenance . . . . . . . . . . . . . . . . .11-14
Recreational Vehicle Towing . . . . . . . . . . . . . . . . . . . . . . 10-63
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . 13-5
Black plate (9,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
INDEX i-9
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Remote Vehicle Start . . . . . . . . . . . 2-4
Replacement Bulbs . . . . . . . . . . . 10-26
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . 3-31
Maintenance . . . . . . . . . . . . . . . . .11-13
Replacing Airbag System . . . . . . 3-31
Replacing LATCH System Parts after a Crash . . . . . . . . . . . 3-45
Replacing Safety Belt
System Parts after a Crash . . . 3-17
Reporting Safety Defects Canadian Government . . . . . . 13-13
General Motors . . . . . . . . . . . . . 13-13
U.S. Government . . . . . . . . . . . 13-12
Restraints Where to Put . . . . . . . . . . . . . . . . . 3-38
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . 9-17
Ride Control Systems . . . . . . . . . 9-26
Electronic Stability (ESC) . . . . . 9-26
Messages . . . . . . . . . . . . . . . . . . . . 5-30
Roads Driving, Wet . . . . . . . . . . . . . . . . . . . 9-5 Roadside Assistance
Program . . . . . . . . . . . . . . . . . . . . . . 13-5
Roof Sunroof . . . . . . . . . . . . . . . . . . . . . . . 2-16
Rotation, Tires . . . . . . . . . . . . . . . . 10-44
Routing, Engine Drive Belt . . . . . 12-4
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . 9-20
S
Safety Belts . . . . . . . . . . . . . . . . . . . . 3-9Care . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17
Extender . . . . . . . . . . . . . . . . . . . . . . 3-16
How to Wear Safety BeltsProperly . . . . . . . . . . . . . . . . . . . . . 3-10
Lap Belt . . . . . . . . . . . . . . . . . . . . . . 3-15
Lap-Shoulder Belt . . . . . . . . . . . . 3-11
Reminders . . . . . . . . . . . . . . . . . . . . 5-12
Replacing after a Crash . . . . . . 3-17
Use During Pregnancy . . . . . . . . 3-15
Safety Defects Reporting Canadian Government . . . . . . 13-13
General Motors . . . . . . . . . . . . . 13-13
U.S. Government . . . . . . . . . . . 13-12 Safety Locks . . . . . . . . . . . . . . . . . . . . 2-8
Safety System Check . . . . . . . . . . 3-17
Satellite Radio . . . . . . . . . . . . . . . . . . 7-8
Scheduling Appointments . . . . . . 13-7
Seats
Adjustment, Front . . . . . . . . . . . . . . 3-3
Center Seat . . . . . . . . . . . . . . . . . . . 3-4
Head Restraints . . . . . . . . . . . . . . . 3-2
Heated Front . . . . . . . . . . . . . . . . . . 3-6
Lumbar Adjustment, Front . . . . . 3-4
Power Adjustment, Front . . . . . . 3-4
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Reclining Seatbacks . . . . . . . . . . . 3-5
Securing Child Restraints . . . . . . . . . . . . . . 3-45, 3-47
Security
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-20
Messages . . . . . . . . . . . . . . . . . . . . 5-31
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-2
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 2-10
Vehicle Alarm . . . . . . . . . . . . . . . . . 2-10
Service Accessories andModifications . . . . . . . . . . . . . . . . 10-3
Doing Your Own Work . . . . . . . . 10-3
Engine Soon Light . . . . . . . . . . . . 5-14
Black plate (10,1)Chevrolet Impala Owner Manual - 2013 - crc - 8/27/12
i-10 INDEX
Service (cont'd)Maintenance Records . . . . . . .11-14
Maintenance, General
Information . . . . . . . . . . . . . . . . . . 11-1
Parts Identification Label . . . . . 12-1
Publications Ordering Information . . . . . . . . . . . . . . . . .13-11
Scheduling Appointments . . . . . 13-7
Vehicle Messages . . . . . . . . . . . . 5-31
Servicing the Airbag . . . . . . . . . . . 3-29
Shift Lock Control Function Check, Automatic
Transmission . . . . . . . . . . . . . . . . 10-20
Shifting
Into Park . . . . . . . . . . . . . . . . . . . . . . 9-17
Out of Park . . . . . . . . . . . . . . . . . . . 9-18
Sidemarker Bulb Replacement . . . . . . . . . . 10-24
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 6-4
Spare Tire Compact . . . . . . . . . . . . . . . . . . . . 10-60
Specifications and
Capacities . . . . . . . . . . . . . . . . . . . . 12-2 Speedometer . . . . . . . . . . . . . . . . . . 5-10
Start Vehicle, Remote . . . . . . . . . . 2-4
Starter Switch Check . . . . . . . . . 10-20
Starting the Engine . . . . . . . . . . . . 9-15
Steering . . . . . . . . . . . . . . . . . . . . . . . . 9-3
Fluid, Power . . . . . . . . . . . . . . . . 10-15
Wheel Adjustment . . . . . . . . . . . . . 5-2
Wheel Controls . . . . . . . . . . . . . . . . 5-2
Stoplamps and Back-Up Lamps Bulb Replacement . . . . . . . . . . 10-24
Storage
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Storage Areas Armrest . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Center Console . . . . . . . . . . . . . . . . 4-1
Convenience Net . . . . . . . . . . . . . . 4-2
Glove Box . . . . . . . . . . . . . . . . . . . . . 4-1
Sunglasses . . . . . . . . . . . . . . . . . . . . 4-1
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 9-8
Sun Visors . . . . . . . . . . . . . . . . . . . . . 2-16
Sunglass Storage . . . . . . . . . . . . . . . 4-1
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 2-16
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . iv
System Infotainment . . . . . . . . . . . . . . . . . . . 7-1T
Tachometer . . . . . . . . . . . . . . . . . . . . 5-10
Taillamps
Bulb Replacement . . . . . . . . . . 10-24
Text Telephone (TTY) Users . . . 13-4
Theft-Deterrent Systems . . . . . . . 2-11 Immobilizer . . . . . . . . . . . . . . . . . . . 2-11
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Tires Buying New Tires . . . . . . . . . . . 10-46
Chains . . . . . . . . . . . . . . . . . . . . . . 10-51
Changing . . . . . . . . . . . . . . . . . . . 10-53
Compact Spare . . . . . . . . . . . . . 10-60
Designations . . . . . . . . . . . . . . . 10-35
Different Size . . . . . . . . . . . . . . . 10-48
If a Tire Goes Flat . . . . . . . . . . 10-51
Inflation Monitor System . . . . 10-41
Inspection . . . . . . . . . . . . . . . . . . 10-44
Messages . . . . . . . . . . . . . . . . . . . . 5-32
Pressure Light . . . . . . . . . . . . . . . . 5-20
Pressure Monitor System . . . 10-40
Rotation . . . . . . . . . . . . . . . . . . . . 10-44
Sidewall Labeling . . . . . . . . . . . 10-33
Terminology andDefinitions . . . . . . . . . . . . . . . . . 10-36