Black plate (2,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
2013 Chevrolet Express Owner ManualM
Vehicle Care. . . . . . . . . . . . . . . . . 10-1
General Information . . . . . . . . . . 10-2
Vehicle Checks . . . . . . . . . . . . . . . 10-4
Headlamp Aiming . . . . . . . . . . . 10-32
Bulb Replacement . . . . . . . . . . 10-32
Electrical System . . . . . . . . . . . . 10-38
Wheels and Tires . . . . . . . . . . . 10-44
Jump Starting . . . . . . . . . . . . . . . 10-78
Towing . . . . . . . . . . . . . . . . . . . . . . 10-81
Appearance Care . . . . . . . . . . . 10-84
Service and Maintenance . . . 11-1
General Information . . . . . . . . . . 11-1
Maintenance Schedule . . . . . . . 11-3
Special Application
Services . . . . . . . . . . . . . . . . . . . . 11-8
Additional Maintenance
and Care . . . . . . . . . . . . . . . . . . . . 11-8
Recommended Fluids . . . . . . . 11-12
Maintenance Records . . . . . . . 11-15 Technical Data
. . . . . . . . . . . . . . . 12-1
Vehicle Identification . . . . . . . . . 12-1
Vehicle Data . . . . . . . . . . . . . . . . . . 12-2
Customer Information . . . . . . . 13-1
Customer Information . . . . . . . . 13-2
Reporting Safety Defects . . . . 13-17
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-19
OnStar . . . . . . . . . . . . . . . . . . . . . . . 14-1
OnStar Overview . . . . . . . . . . . . . 14-1
OnStar Services . . . . . . . . . . . . . . 14-2
OnStar Additional Information . . . . . . . . . . . . . . . . . . 14-5
Index . . . . . . . . . . . . . . . . . . . . . i-1
Black plate (20,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
1-20 In Brief
Driving for Better Fuel
Economy
Driving habits can affect fuel
mileage. Here are some driving tips
to get the best fuel economy
possible.
.Avoid fast starts and accelerate
smoothly.
.Brake gradually and avoid
abrupt stops.
.Avoid idling the engine for long
periods of time.
.When road and weather
conditions are appropriate, use
cruise control.
.Always follow posted speed
limits or drive more slowly when
conditions require.
.Keep vehicle tires properly
inflated.
.Combine several trips into a
single trip.
.Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
.Follow recommended scheduled
maintenance.
Roadside Assistance
Program
U.S.: 1-800-243-8872
TTY Users (U.S. Only):
1-888-889-2438
Canada: 1-800-268-6800
Mexico: 01-800-466-0800
As the owner of a new Chevrolet,
you are automatically enrolled in the
Roadside Assistance program.
SeeRoadside Assistance Program
(Mexico) on page 13‑7 orRoadside
Assistance Program (U.S. and
Canada) on page 13‑11. Roadside Assistance and OnStar
(U.S. and Canada)
If the vehicle has an active OnStar
subscription, contact OnStar and the
vehicle’s current GPS location will
be sent to an OnStar advisor to
assess the situation, contact
Roadside Assistance, and relay the
exact location to send help.OnStar®
If equipped, this vehicle has a
comprehensive, in-vehicle system
that can connect to a live Advisor
for Emergency, Security, Navigation,
Connection, and Diagnostic
Services. See
OnStar Overview on
page 14‑1.
Black plate (32,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
3-32 Seats and Restraints
of the seat fabric, could also
interfere with the operation of
the passenger sensing system.
This could either prevent proper
deployment of the passenger
airbag(s) or prevent the
passenger sensing system from
properly turning off the
passenger airbag(s). See
Passenger Sensing System on
page 3‑26.
If you have any questions about
this, you should contact
Customer Assistance before you
modify the vehicle. The phone
numbers and addresses for
Customer Assistance are in
Step Two of the Customer
Satisfaction Procedure in this
manual. SeeCustomer
Satisfaction Procedure (Mexico)
on page 13‑2 orCustomer
Satisfaction Procedure (U.S. and
Canada) on page 13‑3. If the vehicle has rollover
roof-rail airbags, see
Different
Size Tires and Wheels on
page 10‑62 for additional
important information.
Q: Because I have a disability, I have to get my vehicle
modified. How can I find out
whether this will affect my
airbag system?
A: If you have questions, call
Customer Assistance. The
phone numbers and addresses
for Customer Assistance are in
Step Two of the Customer
Satisfaction Procedure in this
manual. See Customer
Satisfaction Procedure (Mexico)
on page 13‑2 orCustomer
Satisfaction Procedure (U.S. and
Canada) on page 13‑3.
In addition, your dealer and the
service manual have information
about the location of the airbag
sensors, sensing and diagnostic
module and airbag wiring.Airbag System Check
The airbag system does not need
regularly scheduled maintenance or
replacement. Make sure the airbag
readiness light is working. See
Airbag Readiness Light on
page 5‑14.
Notice: If an airbag covering is
damaged, opened, or broken, the
airbag may not work properly. Do
not open or break the airbag
coverings. If there are any
opened or broken airbag covers,
have the airbag covering and/or
airbag module replaced. For the
location of the airbags, see
Where Are the Airbags? on
page 3‑18. See your dealer for
service.
Black plate (12,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
5-12 Instruments and Controls
English
The oil pressure gauge shows the
engine oil pressure in psi (pounds
per square inch) or kPa (kilopascals)
when the engine is running.
Oil pressure may vary with engine
speed, outside temperature and oil
viscosity, but readings above the
low pressure zone indicate the
normal operating range. A reading in the low pressure zone
may be caused by a dangerously
low oil level or other problem
causing low oil pressure.
Notice:
Lack of proper engine oil
maintenance can damage the
engine. Driving with the engine
oil low can also damage the
engine. The repairs would not be
covered by the vehicle warranty.
Check the oil level as soon as
possible. Add oil if required, but
if the oil level is within the
operating range and the oil
pressure is still low, have the
vehicle serviced. Always follow
the maintenance schedule for
changing engine oil.
Engine Coolant
Temperature Gauge
Metric
Black plate (23,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
Instruments and Controls 5-23
Engine Oil Pressure Light
Notice:Lack of proper engine oil
maintenance can damage the
engine. Driving with the engine
oil low can also damage the
engine. The repairs would not be
covered by the vehicle warranty.
Check the oil level as soon as
possible. Add oil if required, but
if the oil level is within the
operating range and the oil
pressure is still low, have the
vehicle serviced. Always follow
the maintenance schedule for
changing engine oil.
This light comes on briefly while
starting the engine. If it does not,
have the vehicle serviced by your
dealer. If the system is working
normally, the indicator light then
goes off. If the light comes on and stays on, it
means that oil is not flowing through
the engine properly. The vehicle
could be low on oil and it might
have some other system problem.
Low Fuel Warning Light
English Shown, Metric Similar
This light comes on for a few
seconds when the ignition is turned
on as a check to indicate it is
working. If it does not come on,
have it fixed. The low fuel warning light comes on
and a chime sounds when the
vehicle is low on fuel. The light turns
off when fuel is added to the
fuel tank.
See
Driver Information Center (DIC)
on page 5‑24.
Security Light
The immobilizer light should come
on briefly as the engine is started.
If it does not come on, have the
vehicle serviced by your dealer.
If the system is working normally,
the indicator light turns off.
If the light stays on and the engine
does not start, there could be a
problem with the theft-deterrent
system. See Immobilizer Operation
on page 2‑11.
Black plate (28,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
5-28 Instruments and Controls
Vehicle Information Menu
Items
T(Vehicle Information):Press
this button to scroll through the
following menu items:
Oil Life
Press
Tuntil OIL LIFE
REMAINING displays. This display
shows an estimate of the oil's
remaining useful life. If you see
99% OIL LIFE REMAINING on the
display, that means 99% of the
current oil life remains. The engine
oil life system will alert you to
change the oil on a schedule
consistent with your driving
conditions.
When the remaining oil life is low,
the CHANGE ENGINE OIL SOON
message will appear on the display.
See “CHANGE ENGINE OIL SOON”
under Engine Oil Messages on
page 5‑32. You should change the oil as soon as possible. See
Engine
Oil on page 10‑7. In addition to the
engine oil life system monitoring the
oil life, additional maintenance is
recommended in the Maintenance
Schedule in this manual. See
Maintenance Schedule on
page 11‑3 for more information.
Remember, you must reset the OIL
LIFE yourself after each oil change.
It will not reset itself. Also, be
careful not to reset the OIL LIFE
accidentally at any time other than
when the oil has just been changed.
It cannot be reset accurately until
the next oil change. To reset the
engine oil life system, see Engine
Oil Life System on page 10‑9.
Units
Press
Tuntil UNITS displays. This
display allows you to select between
metric or English units of
measurement. Once in this display,
press
Vto select between METRIC
or ENGLISH units. Tire Pressure
If the vehicle has the Tire Pressure
Monitor System (TPMS), the
pressure for each tire can be viewed
in the DIC. The tire pressure will be
shown in either kilopascals (kPa) or
pounds per square inch (psi). Press
Tuntil the DIC displays FRONT
TIRES PSI (kPa) LEFT ##
RIGHT ##. Press
Tagain until the
DIC displays REAR TIRES
PSI (kPa) LEFT ## RIGHT ##.
If a low tire pressure condition is
detected by the system while
driving, a message advising you to
check the pressure in a specific tire
will appear in the display. See Tire
Pressure on page 10‑53 andTire
Messages on page 5‑36 for more
information.
If the tire pressure display shows
dashes instead of a value, there
may be a problem with the vehicle.
If this consistently occurs, see your
dealer for service.
Black plate (32,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
5-32 Instruments and Controls
This message displays and a chime
sounds if the engine cooling system
reaches unsafe temperatures for
operation. Stop and turn off the
vehicle as soon as it is safe to do so
to avoid severe damage. This
message clears when the engine
has cooled to a safe operating
temperature.
Engine Oil Messages
CHANGE ENGINE OIL SOON
This message displays when the
engine oil needs to be changed.
When you change the engine oil, be
sure to reset the CHANGE ENGINE
OIL SOON message. SeeEngine
Oil Life System on page 10‑9 for
information on how to reset the
message. See Engine Oil on
page 10‑7 andMaintenance
Schedule on page 11‑3 for more
information.
ENGINE OIL LOW ADD OIL
If the vehicle has an oil level sensor,
this message displays if the oil level
in the vehicle is low. Check the oil
level and correct it as necessary.
You may need to let the vehicle cool
or warm up and cycle the ignition to
be sure this message clears. See
Engine Oil on page 10‑7 for
additional information.
OIL PRESSURE LOW STOP
ENGINE
Notice: If you drive the vehicle
while the engine oil pressure is
low, severe engine damage may
occur. If a low oil pressure
warning appears on the Driver
Information Center (DIC), stop the
vehicle as soon as possible. Do
not drive the vehicle until the
cause of the low oil pressure is
corrected. See Engine Oil on
page 10‑7 for more information.
This message displays if low oil
pressure levels occur. Stop the
vehicle as soon as safely possible and do not operate it until the cause
of the low oil pressure has been
corrected. Check the oil as soon as
possible and have the vehicle
serviced by your dealer. See
Engine
Oil on page 10‑7.
Engine Power Messages
ENGINE POWER IS REDUCED
This message displays and a chime
sounds when the cooling system
temperature gets too hot and the
engine further enters the engine
coolant protection mode. See
Engine Overheating on page 10‑21
for further information.
This message also displays when
the engine power is reduced.
Reduced engine power can affect
the vehicle's ability to accelerate.
If this message is on, but there is no
reduction in performance, proceed
to your destination. The
performance may be reduced the
next time the vehicle is driven. The
vehicle may be driven at a reduced
speed while this message is on, but
Black plate (49,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
Driving and Operating 9-49
for a few minutes before turning the
engine off. If the overheat warning
comes on, seeEngine Overheating
on page 10‑21.
Parking on Hills
{WARNING
Parking the vehicle on a hill with
the trailer attached can be
dangerous. If something goes
wrong, the rig could start to move.
People can be injured, and both
the vehicle and the trailer can be
damaged. When possible, always
park the rig on a flat surface.
If parking the rig on a hill:
1. Press the brake pedal, but do not shift into P (Park) yet. Turn
the wheels into the curb if facing
downhill or into traffic if facing
uphill.
2. Have someone place chocks under the trailer wheels. 3. When the wheel chocks are in
place, release the regular brakes
until the chocks absorb the load.
4. Reapply the brake pedal. Then apply the parking brake and shift
into P (Park).
5. Release the brake pedal.Leaving After Parking on a Hill
1. Apply and hold the brake pedal.
2. Start the engine.
3. Shift into a gear.
4. Release the parking brake.
5. Let up on the brake pedal.
6. Drive slowly until the trailer is clear of the chocks.
7. Stop and have someone pick up and store the chocks.
Maintenance when Trailer
Towing
The vehicle needs service more
often when pulling a trailer. See
Maintenance Schedule on
page 11‑3. Things that are especially important in trailer
operation are automatic
transmission fluid, engine oil, axle
lubricant, belts, cooling system, and
brake system. It is a good idea to
inspect these before and during
the trip.
Check periodically to see that all
hitch nuts and bolts are tight.
Trailer Towing
If the vehicle has a diesel engine,
see the Duramax diesel
supplement.
{WARNING
The driver can lose control when
pulling a trailer if the correct
equipment is not used or the
vehicle is not driven properly. For
example, if the trailer is too
heavy, the brakes may not work
well
—or even at all. The driver
and passengers could be
(Continued)