Page 3 of 402

Black plate (3,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
Introduction iii
The names, logos, emblems,
slogans, vehicle model names, and
vehicle body designs appearing in
this manual including, but not limited
to, GM, the GM logo, CHEVROLET,
the CHEVROLET Emblem, and
EXPRESS are trademarks and/or
service marks of General Motors
LLC, its subsidiaries, affiliates,
or licensors.
This manual describes features that
may or may not be on your specific
vehicle either because they are
options that you did not purchase or
due to changes subsequent to the
printing of this owner manual.Please refer to the purchase
documentation relating to your
specific vehicle to confirm each of
the features found on your vehicle.
For vehicles first sold in Canada,
substitute the name
“General
Motors of Canada Limited” for
Chevrolet Motor Division wherever it
appears in this manual.
If the vehicle has the Duramax
®
Diesel engine, see the Duramax
diesel supplement for additional and
specific information on this engine.
Keep this manual in the vehicle for
quick reference.
Canadian Vehicle Owners
Propriétaires Canadiens
A French language copy of this
manual can be obtained from your
dealer or from:
On peut obtenir un exemplaire de
ce guide en français auprès du
concessionnaire ou à l'adresse
suivante:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Using this Manual
To quickly locate information about
the vehicle, use the Index in the
back of the manual. It is an
alphabetical list of what is in the
manual and the page number where
it can be found.
Litho in U.S.A.
Part No. 20987872 A First Printing©2012 General Motors LLC. All Rights Reserved.
Page 141 of 402

Black plate (39,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
Instruments and Controls 5-39
Feature Settings Menu Items
The following are customization
features that allow you to program
settings to the vehicle:
DISPLAY IN ENGLISH
This feature will only display if a
language other than English has
been set. This feature allows you to
change the language in which the
DIC messages appear to English.
Press
Uuntil the PRESSVTO
DISPLAY IN ENGLISH screen
appears on the DIC display. Press
the set/reset button once to display
all DIC messages in English.
LANGUAGE
This feature allows you to select the
language in which the DIC
messages will appear. Press
Uuntil the LANGUAGE
screen appears on the DIC display.
Press
Vonce to access the settings
for this feature. Then press
Uto
scroll through the following settings:
ENGLISH (default): All messages
will appear in English.
FRANCAIS: All messages will
appear in French.
ESPANOL: All messages will
appear in Spanish.
ARABIC: All messages will appear
in Arabic.
NO CHANGE: No change will be
made to this feature. The current
setting will remain.
To select a setting, press
Vwhile
the desired setting is displayed on
the DIC. A beep will sound once a
language has been selected. AUTO DOOR LOCK
This feature allows you to select
when the doors will
automatically lock.
Press
Uuntil AUTO DOOR LOCK
appears on the DIC display. Press
Vonce to access the settings for
this feature. Then press
Uto scroll
through the following settings:
SHIFT OUT OF PARK (default):
The doors will automatically lock
when the vehicle is shifted out of
P (Park).
AT VEHICLE SPEED: The doors
will automatically lock when the
vehicle speed is above 13 km/h
(8 mph) for three seconds.
NO CHANGE: No change will be
made to this feature. The current
setting will remain.
To select a setting, press
Vwhile
the desired setting is displayed on
the DIC.
Page 389 of 402

Black plate (7,1)Chevrolet Express Owner Manual - 2013 - CRC - 6/19/12
OnStar 14-7
TTY Users
OnStar has the ability to
communicate to the deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle
access to all of the OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar.com
The website provides access to
account information, manages the
OnStar subscription, and allows
viewing of videos of each service.
Get subscription plan pricing and
sign up for OnStar Vehicle
Diagnostics. Click on the“My
Account” tab on the home page.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some of
the OnStar services, like Remote
Door Unlock and Stolen Vehicle
Assistance. You will be prompted to
change the PIN the first time when speaking with an Advisor. To
change the OnStar PIN, call OnStar
and provide the Advisor with the
current number.
Warranty
OnStar equipment may be
warranted as part of the New
Vehicle Limited Warranty. The
manufacturer of the vehicle
furnishes detailed warranty
information.
Languages
The vehicle can be programmed to
respond in French or Spanish. Push
Qor|and ask an Advisor.
Advisors can speak French or
Spanish.
Potential Issues
Some OnStar services are disabled
after five days. OnStar cannot
perform Remote Door Unlock or
Stolen Vehicle Assistance after the
vehicle has been off continuously
for five days. After five days, OnStar can contact Roadside Assistance
and a locksmith to help gain access
to the vehicle.
Global Positioning
System (GPS)
.Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels,
underpasses, or parking
garages; or in an area with very
dense trees. If GPS signals are
not available, the OnStar system
should still operate to call
OnStar. However, OnStar could
have difficulty identifying the
exact location.
.In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
.A temporary loss of GPS can
cause loss of the ability to send
a Turn-by-Turn Navigation route.
The Advisor may give a verbal