Black plate (22,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
7-22 Infotainment System
A Bluetooth system can use a
Bluetooth-capable cell phone with a
Hands-Free Profile to make and
receive phone calls. The system
can be used while the key is in the
ON/RUN or ACC/ACCESSORY
position. The range of the Bluetooth
system can be up to 9.1 m (30 ft).
Not all phones support all functions,
and not all phones work with the
in-vehicle Bluetooth system. See
www.gm.com/bluetooth for more
information on compatible phones.
Voice Recognition
The Bluetooth system uses voice
recognition to interpret voice
commands to dial phone numbers
and name tags.
For additional information, say
“Help”while you are in a voice
recognition menu.
Noise: Keep interior noise levels to
a minimum. The system may not
recognize voice commands if there
is too much background noise. When to Speak:
A short tone
sounds after the system responds
indicating when it is waiting for a
voice command. Wait until the tone
and then speak.
How to Speak: Speak clearly in a
calm and natural voice.
Audio System
When using the in-vehicle Bluetooth
system, sound comes through the
vehicle's front audio system
speakers and overrides the audio
system. Use the audio system
volume knob, during a call, to
change the volume level. The
adjusted volume level remains in
memory for later calls. To prevent
missed calls, a minimum volume
level is used if the volume is turned
down too low.
Bluetooth Controls
Use the buttons on the steering
wheel to operate the in-vehicle
Bluetooth system. See Steering
Wheel Controls on page 5‑2.
b/g(Push to Talk): Press to
answer incoming calls, confirm
system information, and start
speech recognition.
c/x(End): Press to end a call,
reject a call, or cancel an operation.
Pairing
A Bluetooth-enabled cell phone
must be paired to the Bluetooth
system and then connected to the
vehicle before it can be used. See
the cell phone manufacturer's user
guide for Bluetooth functions before
pairing the cell phone. If a Bluetooth
phone is not connected, calls will be
made using OnStar Hands-Free
Calling, if equipped. See OnStar
Overview on page 14‑1.
Pairing Information
.A Bluetooth phone with MP3
capability cannot be paired to
the vehicle as a phone and an
MP3 player at the same time.
.Up to five cell phones can be
paired to the Bluetooth system.
Black plate (4,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
8-4 Climate Controls
Rear Heating System
For vehicles with a rear heating
system, it lets you adjust the
amount of air flowing into the rear of
the vehicle, from the front-seating
area. This feature works with the
main climate-control system in the
vehicle.
AUX:The thumbwheel for this
system is located in the instrument
panel switchbank below the audio
system.
9(Fan): Turn the thumbwheel up
or down to increase or decrease the
amount of heated air sent to the
rear-seating area.
Q(High): This position supplies the
most amount of heat to the
rear-seating area.
c(Medium): This position
supplies half the amount of heat to
the rear‐seating area.
R(Low): This position supplies the
least amount of heat to the
rear-seating area.
9(Off): Turns the rear heating
system off.
Black plate (1,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
Driving and Operating 9-1
Driving and
Operating
Driving Information
Distracted Driving . . . . . . . . . . . . . 9-2
Defensive Driving . . . . . . . . . . . . . 9-3
Drunk Driving . . . . . . . . . . . . . . . . . 9-3
Control of a Vehicle . . . . . . . . . . . 9-3
Braking . . . . . . . . . . . . . . . . . . . . . . . 9-3
Steering . . . . . . . . . . . . . . . . . . . . . . . 9-4
Off-Road Recovery . . . . . . . . . . . . 9-4
Loss of Control . . . . . . . . . . . . . . . . 9-5
Driving on Wet Roads . . . . . . . . . 9-5
Highway Hypnosis . . . . . . . . . . . . 9-6
Hill and Mountain Roads . . . . . . 9-7
Winter Driving . . . . . . . . . . . . . . . . . 9-7
If the Vehicle Is Stuck . . . . . . . . . 9-9
Vehicle Load Limits . . . . . . . . . . 9-10
Starting and Operating
New Vehicle Break-In . . . . . . . . 9-14
Ignition Positions . . . . . . . . . . . . 9-15
Starting the Engine . . . . . . . . . . 9-16
Fast Idle System . . . . . . . . . . . . . 9-18
Engine Heater . . . . . . . . . . . . . . . 9-18
Retained AccessoryPower (RAP) . . . . . . . . . . . . . . . 9-19
Shifting Into Park . . . . . . . . . . . . 9-19
Shifting out of Park . . . . . . . . . . 9-20
Parking over Things That Burn . . . . . . . . . . . . . . . . . . 9-21
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . 9-21
Running the Vehicle WhileParked . . . . . . . . . . . . . . . . . . . . . 9-22
Automatic Transmission
Automatic Transmission(Six Speed) . . . . . . . . . . . . . . . . 9-22
Automatic Transmission (Four Speed) . . . . . . . . . . . . . . . 9-26
Manual Mode . . . . . . . . . . . . . . . . 9-28
Tow/Haul Mode . . . . . . . . . . . . . . 9-29
Drive Systems
All-Wheel Drive . . . . . . . . . . . . . . 9-30
Brakes
Antilock Brake System (ABS) . . . . . . . . . . . . . . 9-30
Parking Brake . . . . . . . . . . . . . . . 9-31
Ride Control Systems
StabiliTrak®System . . . . . . . . . 9-32
Locking Rear Axle . . . . . . . . . . . 9-34
Cruise Control
Cruise Control . . . . . . . . . . . . . . . 9-34
Object Detection Systems
Ultrasonic Parking Assist . . . . 9-37
Rear Vision Camera (RVC) . . . . . . . . . . . . . 9-38
Black plate (2,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
9-2 Driving and Operating
Fuel
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . 9-42
Recommended Fuel . . . . . . . . . 9-42
Gasoline Specifications . . . . . . 9-42
California FuelRequirements . . . . . . . . . . . . . . 9-42
Fuels in Foreign Countries . . . 9-43
Fuel Additives . . . . . . . . . . . . . . . 9-43
Fuel E85 (85% Ethanol) . . . . . 9-44
Filling the Tank . . . . . . . . . . . . . . 9-45
Filling a Portable Fuel Container . . . . . . . . . . . . . . . . . . . 9-46
Towing
General TowingInformation . . . . . . . . . . . . . . . . . 9-47
Driving Characteristics and Towing Tips . . . . . . . . . . . . . . . . 9-47
Trailer Towing . . . . . . . . . . . . . . . . 9-49
Towing Equipment . . . . . . . . . . . 9-54
Conversions and Add-Ons
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . 9-57
Driving Information
Distracted Driving
Distraction comes in many forms
and can take your focus from the
task of driving. Exercise good
judgment and do not let other
activities divert your attention away
from the road. Many local
governments have enacted laws
regarding driver distraction. Become
familiar with the local laws in
your area.
To avoid distracted driving, always
keep your eyes on the road, hands
on the wheel, and mind on the drive.
.Do not use a phone in
demanding driving situations.
Use a hands-free method to
place or receive necessary
phone calls.
.Watch the road. Do not read,
take notes, or look up
information on phones or other
electronic devices.
.Designate a front seat
passenger to handle potential
distractions.
.Become familiar with vehicle
features before driving, such as
programming favorite radio
stations and adjusting climate
control and seat settings.
Program all trip information into
any navigation device prior to
driving.
.Wait until the vehicle is parked
to retrieve items that have fallen
to the floor.
.Stop or park the vehicle to tend
to children.
.Keep pets in an appropriate
carrier or restraint.
.Avoid stressful conversations
while driving, whether with a
passenger or on a cell phone.
Black plate (4,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
9-4 Driving and Operating
Helpful braking tips to keep in mind
include:
.Keep enough distance between
you and the vehicle in front
of you.
.Avoid needless heavy braking.
.Keep pace with traffic.
If the engine ever stops while the
vehicle is being driven, brake
normally but do not pump the
brakes. Doing so could make the
pedal harder to push down. If the
engine stops, there will be some
power brake assist but it will be
used when the brake is applied.
Once the power assist is used up, it
can take longer to stop and the
brake pedal will be harder to push.
Steering
Hydraulic Power Steering
Your vehicle has hydraulic power
steering. It may require
maintenance. See Power Steering
Fluid on page 10‑23. If power steering assist is lost
because the engine stops or
because of a system malfunction,
the vehicle can be steered but may
required increased effort. See your
dealer if there is a problem.
If the vehicle is a hybrid, see the
hybrid supplement for more
information.
Curve Tips
.Take curves at a reasonable
speed.
.Reduce speed before entering a
curve.
.Maintain a reasonable steady
speed through the curve
.Wait until the vehicle is out of
the curve before accelerating
gently into the straightaway.
Steering in Emergencies
.There are some situations when
steering around a problem may
be more effective than braking.
.Holding both sides of the
steering wheel allows you to turn
180 degrees without removing
a hand.
.Antilock Brake System (ABS)
allows steering while braking.
Off-Road Recovery
Black plate (5,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
Driving and Operating 9-5
The vehicle's right wheels can drop
off the edge of a road onto the
shoulder while driving. Follow
these tips:
1. Ease off the accelerator andthen, if there is nothing in the
way, steer the vehicle so that it
straddles the edge of the
pavement.
2. Turn the steering wheel about one-eighth of a turn, until the
right front tire contacts the
pavement edge.
3. Turn the steering wheel to go straight down the roadway.
Loss of Control
Skidding
There are three types of skids that
correspond to the vehicle's three
control systems:
.Braking Skid —wheels are not
rolling.
.Steering or Cornering Skid —
too much speed or steering in a
curve causes tires to slip and
lose cornering force.
.Acceleration Skid —too much
throttle causes the driving
wheels to spin.
Defensive drivers avoid most skids
by taking reasonable care suited to
existing conditions, and by not
overdriving those conditions. But
skids are always possible.
If the vehicle starts to slide, follow
these suggestions:
.Ease your foot off the
accelerator pedal and quickly
steer the way you want the
vehicle to go. The vehicle may
straighten out. Be ready for a
second skid if it occurs.
.Slow down and adjust your
driving according to weather
conditions. Stopping distance
can be longer and vehicle
control can be affected when
traction is reduced by water,
snow, ice, gravel, or other material on the road. Learn to
recognize warning clues
—such
as enough water, ice, or packed
snow on the road to make a
mirrored surface —and slow
down when you have any doubt.
.Try to avoid sudden steering,
acceleration, or braking,
including reducing vehicle speed
by shifting to a lower gear. Any
sudden changes could cause
the tires to slide.
Remember: Antilock brakes help
avoid only the braking skid.
Driving on Wet Roads
Rain and wet roads can reduce
vehicle traction and affect your
ability to stop and accelerate.
Always drive slower in these types
of driving conditions and avoid
driving through large puddles and
deep‐standing or flowing water.
Black plate (7,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
Driving and Operating 9-7
Hill and Mountain Roads
Driving on steep hills or through
mountains is different than driving
on flat or rolling terrain. Tips for
driving in these conditions include:
.Keep the vehicle serviced and in
good shape.
.Check all fluid levels and brakes,
tires, cooling system, and
transmission.
.Shift to a lower gear when going
down steep or long hills.
{WARNING
If you do not shift down, the
brakes could get so hot that they
would not work well. You would
then have poor braking or even
none going down a hill. You could
crash. Shift down to let the engine
assist the brakes on a steep
downhill slope.
{WARNING
Coasting downhill in N (Neutral)
or with the ignition off is
dangerous. The brakes will have
to do all the work of slowing down
and they could get so hot that
they would not work well. You
would then have poor braking or
even none going down a hill. You
could crash. Always have the
engine running and the vehicle in
gear when going downhill.
.Stay in your own lane. Do not
swing wide or cut across the
center of the road. Drive at
speeds that let you stay in your
own lane.
.Be alert on top of hills;
something could be in your lane
(stalled car, accident).
.Pay attention to special road
signs (falling rocks area, winding
roads, long grades, passing or
no-passing zones) and take
appropriate action.
Winter Driving
Driving on Snow or Ice
Drive carefully when there is snow
or ice between the tires and the
road, creating less traction or grip.
Wet ice can occur at about 0°C
(32°F) when freezing rain begins to
fall, resulting in even less traction.
Avoid driving on wet ice or in
freezing rain until roads can be
treated with salt or sand.
Drive with caution, whatever the
condition. Accelerate gently so
traction is not lost. Accelerating too
quickly causes the wheels to spin
and makes the surface under the
tires slick, so there is even less
traction.
Black plate (8,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
9-8 Driving and Operating
Try not to break the fragile traction.
If you accelerate too fast, the drive
wheels will spin and polish the
surface under the tires even more.
TheAntilock Brake System (ABS)
on page 9‑30 improves vehicle
stability during hard stops on a
slippery roads, but apply the brakes
sooner than when on dry pavement.
Allow greater following distance on
any slippery road and watch for
slippery spots. Icy patches can
occur on otherwise clear roads in
shaded areas. The surface of a
curve or an overpass can remain icy
when the surrounding roads are
clear. Avoid sudden steering
maneuvers and braking while
on ice.
Turn off cruise control, if equipped,
on slippery surfaces.Blizzard Conditions
Being stuck in snow can be a
serious situation. Stay with the
vehicle unless there is help nearby.
If possible, use the Roadside
Assistance Program (Mexico) on
page 13‑7 orRoadside Assistance
Program (U.S. and Canada) on
page 13‑11. To get help and keep
everyone in the vehicle safe:
.Turn on the hazard warning
flashers.
.Tie a red cloth to an outside
mirror.
{WARNING
Snow can trap engine exhaust
under the vehicle. This may
cause exhaust gases to get
inside. Engine exhaust contains
carbon monoxide (CO) which
cannot be seen or smelled. It can
cause unconsciousness and even
death.
(Continued)
WARNING (CONTINUED)
If the vehicle is stuck in the snow:
.Clear away snow from around
the base of your vehicle,
especially any that is blocking
the exhaust pipe and/or the
fuel operated heater exhaust
system, if equipped. If the
vehicle has a diesel engine
and a fuel operated heater,
see“Fuel Operated Heater
(FOH)” in the diesel engine
supplement.
.Check again from time to
time to be sure snow does
not collect there.
.Open a window about 5 cm
(2 in) on the side of the
vehicle that is away from the
wind to bring in fresh air.
.Fully open the air outlets on
or under the instrument
panel.
(Continued)