Black plate (1,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
2013 Chevrolet Express Owner ManualM
In Brief. . . . . . . . . . . . . . . . . . . . . . . . 1-1
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information . . . . . . . . 1-4
Vehicle Features . . . . . . . . . . . . . 1-14
Performance and Maintenance . . . . . . . . . . . . . . . . 1-18
Keys, Doors, and Windows . . . . . . . . . . . . . . . . . . . . 2-1
Keys and Locks . . . . . . . . . . . . . . . 2-1
Doors . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Vehicle Security . . . . . . . . . . . . . . 2-11
Exterior Mirrors . . . . . . . . . . . . . . . 2-13
Interior Mirrors . . . . . . . . . . . . . . . . 2-15
Windows . . . . . . . . . . . . . . . . . . . . . 2-15
Seats and Restraints . . . . . . . . . 3-1
Head Restraints . . . . . . . . . . . . . . . 3-2
Front Seats . . . . . . . . . . . . . . . . . . . . 3-2
Rear Seats . . . . . . . . . . . . . . . . . . . . 3-4
Safety Belts . . . . . . . . . . . . . . . . . . . . 3-8
Airbag System . . . . . . . . . . . . . . . . 3-16
Child Restraints . . . . . . . . . . . . . . 3-33 Storage
. . . . . . . . . . . . . . . . . . . . . . . 4-1
Storage Compartments . . . . . . . . 4-1
Instruments and Controls . . . . 5-1
Controls . . . . . . . . . . . . . . . . . . . . . . . 5-2
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . . . . . 5-8
Information Displays . . . . . . . . . . 5-24
Vehicle Messages . . . . . . . . . . . . 5-29
Vehicle Personalization . . . . . . . 5-38
Lighting . . . . . . . . . . . . . . . . . . . . . . . 6-1
Exterior Lighting . . . . . . . . . . . . . . . 6-1
Interior Lighting . . . . . . . . . . . . . . . . 6-5
Lighting Features . . . . . . . . . . . . . . 6-6
Infotainment System . . . . . . . . . 7-1
Introduction . . . . . . . . . . . . . . . . . . . . 7-1
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7
Audio Players . . . . . . . . . . . . . . . . 7-12
Phone . . . . . . . . . . . . . . . . . . . . . . . . 7-21 Climate Controls
. . . . . . . . . . . . . 8-1
Climate Control Systems . . . . . . 8-1
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-7
Driving and Operating . . . . . . . . 9-1
Driving Information . . . . . . . . . . . . . 9-2
Starting and Operating . . . . . . . 9-14
Engine Exhaust . . . . . . . . . . . . . . 9-21
Automatic Transmission . . . . . . 9-22
Drive Systems . . . . . . . . . . . . . . . . 9-30
Brakes . . . . . . . . . . . . . . . . . . . . . . . 9-30
Ride Control Systems . . . . . . . . 9-32
Cruise Control . . . . . . . . . . . . . . . . 9-34
Object Detection Systems . . . . 9-37
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-42
Towing . . . . . . . . . . . . . . . . . . . . . . . 9-47
Conversions and Add-Ons . . . 9-57
Black plate (2,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
2013 Chevrolet Express Owner ManualM
Vehicle Care. . . . . . . . . . . . . . . . . 10-1
General Information . . . . . . . . . . 10-2
Vehicle Checks . . . . . . . . . . . . . . . 10-4
Headlamp Aiming . . . . . . . . . . . 10-32
Bulb Replacement . . . . . . . . . . 10-32
Electrical System . . . . . . . . . . . . 10-38
Wheels and Tires . . . . . . . . . . . 10-44
Jump Starting . . . . . . . . . . . . . . . 10-78
Towing . . . . . . . . . . . . . . . . . . . . . . 10-81
Appearance Care . . . . . . . . . . . 10-84
Service and Maintenance . . . 11-1
General Information . . . . . . . . . . 11-1
Maintenance Schedule . . . . . . . 11-3
Special Application
Services . . . . . . . . . . . . . . . . . . . . 11-8
Additional Maintenance
and Care . . . . . . . . . . . . . . . . . . . . 11-8
Recommended Fluids . . . . . . . 11-12
Maintenance Records . . . . . . . 11-15 Technical Data
. . . . . . . . . . . . . . . 12-1
Vehicle Identification . . . . . . . . . 12-1
Vehicle Data . . . . . . . . . . . . . . . . . . 12-2
Customer Information . . . . . . . 13-1
Customer Information . . . . . . . . 13-2
Reporting Safety Defects . . . . 13-17
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-19
OnStar . . . . . . . . . . . . . . . . . . . . . . . 14-1
OnStar Overview . . . . . . . . . . . . . 14-1
OnStar Services . . . . . . . . . . . . . . 14-2
OnStar Additional Information . . . . . . . . . . . . . . . . . . 14-5
Index . . . . . . . . . . . . . . . . . . . . . i-1
Black plate (1,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
In Brief 1-1
In Brief
Instrument Panel
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information
Initial Drive Information . . . . . . . . 1-4
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . 1-4
Remote Vehicle Start . . . . . . . . . 1-4
Door Locks . . . . . . . . . . . . . . . . . . . 1-5
Windows . . . . . . . . . . . . . . . . . . . . . . 1-6
Seat Adjustment . . . . . . . . . . . . . . 1-6
Safety Belts . . . . . . . . . . . . . . . . . . . 1-8
Airbag On-Off Switch . . . . . . . . . 1-8
Passenger Sensing System . . . 1-8
Mirror Adjustment . . . . . . . . . . . . . 1-9
Steering Wheel Adjustment . . . . . . . . . . . . . . . . . 1-10
Interior Lighting . . . . . . . . . . . . . . 1-10
Exterior Lighting . . . . . . . . . . . . . 1-11
Windshield Wiper/Washer . . . . 1-12
Climate Controls . . . . . . . . . . . . . 1-12
Transmission . . . . . . . . . . . . . . . . 1-13
Vehicle Features
Radio(s) . . . . . . . . . . . . . . . . . . . . . 1-14
Satellite Radio . . . . . . . . . . . . . . . 1-15
Portable Audio Devices . . . . . . 1-15
Bluetooth
®. . . . . . . . . . . . . . . . . . . 1-16
Steering Wheel Controls . . . . . 1-16
Cruise Control . . . . . . . . . . . . . . . 1-17
Navigation System . . . . . . . . . . . 1-17
Rear Vision
Camera (RVC) . . . . . . . . . . . . . 1-17
Ultrasonic Parking Assist . . . . 1-17
Power Outlets . . . . . . . . . . . . . . . 1-18
Performance and Maintenance
StabiliTrak®System . . . . . . . . . 1-18
Tire Pressure Monitor . . . . . . . . 1-19
Engine Oil Life System . . . . . . 1-19
Fuel E85 (85% Ethanol) . . . . . 1-19
Driving for Better Fuel Economy . . . . . . . . . . . . . . . . . . . 1-20
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 1-20
OnStar
®. . . . . . . . . . . . . . . . . . . . . 1-20
Black plate (18,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
1-18 In Brief
Keep the sensors on the vehicle's
rear bumper clean to ensure proper
operation.
SeeUltrasonic Parking Assist on
page 9‑37.
Power Outlets
The accessory power outlets can be
used to plug in electrical equipment,
such as a cell phone or an MP3
player.
The vehicle may have two
accessory power outlets on the
instrument panel.
Remove the cover to access and
replace when not in use.
See Power Outlets on page 5‑7.
Performance and
Maintenance
StabiliTrak®System
The vehicle may have a traction
control system that limits wheel spin
and the StabiliTrak system that
assists with directional control of the
vehicle in difficult driving conditions.
Both systems turn on automatically
every time the vehicle is started.
.To turn off traction control, press
and release the StabiliTrak
button
g. The appropriate DIC
message will display. See Ride
Control System Messages on
page 5‑34.
.To turn off both traction control
and StabiliTrak, press and hold
the StabiliTrak button
guntil the
StabiliTrak Off light
Y
illuminates and the appropriate
DIC messages display. See Ride
Control System Messages on
page 5‑34.
Black plate (19,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
In Brief 1-19
.Press and release the
StabiliTrak button again to turn
on both systems.
For more information, see
StabiliTrak
®System on page 9‑32.
Tire Pressure Monitor
This vehicle may have a Tire
Pressure Monitor System (TPMS).
The low tire pressure warning light
alerts to a significant loss in
pressure of one of the vehicle's
tires. If the warning light comes on,
stop as soon as possible and inflate
the tires to the recommended
pressure shown on the Tire and
Loading Information label. See
Vehicle Load Limits on page 9‑10. The warning light will remain on until
the tire pressure is corrected.
The low tire pressure warning light
may come on in cool weather when
the vehicle is first started, and then
turn off as the vehicle is driven. This
may be an early indicator that the
tire pressures are getting low and
the tires need to be inflated to the
proper pressure.
The TPMS does not replace normal
monthly tire maintenance. Maintain
the correct tire pressures.
See
Tire Pressure Monitor System
on page 10‑54.Engine Oil Life System
The engine oil life system calculates
engine oil life based on vehicle use
and displays a DIC message when
it is necessary to change the engine
oil and filter. The oil life system
should be reset to 100% only
following an oil change. Resetting the Oil Life System
1. Turn the ignition to ON/RUN,
with the engine off.
2. Fully press and release the accelerator pedal three times
within five seconds.
3. Turn the key to LOCK/OFF.
See Engine Oil Life System on
page 10‑9.
Fuel E85 (85% Ethanol)
Vehicles that have a yellow fuel cap
can use either unleaded gasoline or
ethanol fuel containing up to 85%
ethanol (E85). See Fuel E85 (85%
Ethanol) on page 9‑44. For all other
vehicles, use only the unleaded
gasoline described under
Recommended Fuel on page 9‑42.
Black plate (20,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
1-20 In Brief
Driving for Better Fuel
Economy
Driving habits can affect fuel
mileage. Here are some driving tips
to get the best fuel economy
possible.
.Avoid fast starts and accelerate
smoothly.
.Brake gradually and avoid
abrupt stops.
.Avoid idling the engine for long
periods of time.
.When road and weather
conditions are appropriate, use
cruise control.
.Always follow posted speed
limits or drive more slowly when
conditions require.
.Keep vehicle tires properly
inflated.
.Combine several trips into a
single trip.
.Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
.Follow recommended scheduled
maintenance.
Roadside Assistance
Program
U.S.: 1-800-243-8872
TTY Users (U.S. Only):
1-888-889-2438
Canada: 1-800-268-6800
Mexico: 01-800-466-0800
As the owner of a new Chevrolet,
you are automatically enrolled in the
Roadside Assistance program.
SeeRoadside Assistance Program
(Mexico) on page 13‑7 orRoadside
Assistance Program (U.S. and
Canada) on page 13‑11. Roadside Assistance and OnStar
(U.S. and Canada)
If the vehicle has an active OnStar
subscription, contact OnStar and the
vehicle’s current GPS location will
be sent to an OnStar advisor to
assess the situation, contact
Roadside Assistance, and relay the
exact location to send help.OnStar®
If equipped, this vehicle has a
comprehensive, in-vehicle system
that can connect to a live Advisor
for Emergency, Security, Navigation,
Connection, and Diagnostic
Services. See
OnStar Overview on
page 14‑1.
Black plate (32,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
3-32 Seats and Restraints
of the seat fabric, could also
interfere with the operation of
the passenger sensing system.
This could either prevent proper
deployment of the passenger
airbag(s) or prevent the
passenger sensing system from
properly turning off the
passenger airbag(s). See
Passenger Sensing System on
page 3‑26.
If you have any questions about
this, you should contact
Customer Assistance before you
modify the vehicle. The phone
numbers and addresses for
Customer Assistance are in
Step Two of the Customer
Satisfaction Procedure in this
manual. SeeCustomer
Satisfaction Procedure (Mexico)
on page 13‑2 orCustomer
Satisfaction Procedure (U.S. and
Canada) on page 13‑3. If the vehicle has rollover
roof-rail airbags, see
Different
Size Tires and Wheels on
page 10‑62 for additional
important information.
Q: Because I have a disability, I have to get my vehicle
modified. How can I find out
whether this will affect my
airbag system?
A: If you have questions, call
Customer Assistance. The
phone numbers and addresses
for Customer Assistance are in
Step Two of the Customer
Satisfaction Procedure in this
manual. See Customer
Satisfaction Procedure (Mexico)
on page 13‑2 orCustomer
Satisfaction Procedure (U.S. and
Canada) on page 13‑3.
In addition, your dealer and the
service manual have information
about the location of the airbag
sensors, sensing and diagnostic
module and airbag wiring.Airbag System Check
The airbag system does not need
regularly scheduled maintenance or
replacement. Make sure the airbag
readiness light is working. See
Airbag Readiness Light on
page 5‑14.
Notice: If an airbag covering is
damaged, opened, or broken, the
airbag may not work properly. Do
not open or break the airbag
coverings. If there are any
opened or broken airbag covers,
have the airbag covering and/or
airbag module replaced. For the
location of the airbags, see
Where Are the Airbags? on
page 3‑18. See your dealer for
service.
Black plate (12,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
5-12 Instruments and Controls
English
The oil pressure gauge shows the
engine oil pressure in psi (pounds
per square inch) or kPa (kilopascals)
when the engine is running.
Oil pressure may vary with engine
speed, outside temperature and oil
viscosity, but readings above the
low pressure zone indicate the
normal operating range. A reading in the low pressure zone
may be caused by a dangerously
low oil level or other problem
causing low oil pressure.
Notice:
Lack of proper engine oil
maintenance can damage the
engine. Driving with the engine
oil low can also damage the
engine. The repairs would not be
covered by the vehicle warranty.
Check the oil level as soon as
possible. Add oil if required, but
if the oil level is within the
operating range and the oil
pressure is still low, have the
vehicle serviced. Always follow
the maintenance schedule for
changing engine oil.
Engine Coolant
Temperature Gauge
Metric