Black plate (1,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
2013 Chevrolet Express Owner ManualM
In Brief. . . . . . . . . . . . . . . . . . . . . . . . 1-1
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information . . . . . . . . 1-4
Vehicle Features . . . . . . . . . . . . . 1-14
Performance and Maintenance . . . . . . . . . . . . . . . . 1-18
Keys, Doors, and Windows . . . . . . . . . . . . . . . . . . . . 2-1
Keys and Locks . . . . . . . . . . . . . . . 2-1
Doors . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Vehicle Security . . . . . . . . . . . . . . 2-11
Exterior Mirrors . . . . . . . . . . . . . . . 2-13
Interior Mirrors . . . . . . . . . . . . . . . . 2-15
Windows . . . . . . . . . . . . . . . . . . . . . 2-15
Seats and Restraints . . . . . . . . . 3-1
Head Restraints . . . . . . . . . . . . . . . 3-2
Front Seats . . . . . . . . . . . . . . . . . . . . 3-2
Rear Seats . . . . . . . . . . . . . . . . . . . . 3-4
Safety Belts . . . . . . . . . . . . . . . . . . . . 3-8
Airbag System . . . . . . . . . . . . . . . . 3-16
Child Restraints . . . . . . . . . . . . . . 3-33 Storage
. . . . . . . . . . . . . . . . . . . . . . . 4-1
Storage Compartments . . . . . . . . 4-1
Instruments and Controls . . . . 5-1
Controls . . . . . . . . . . . . . . . . . . . . . . . 5-2
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . . . . . 5-8
Information Displays . . . . . . . . . . 5-24
Vehicle Messages . . . . . . . . . . . . 5-29
Vehicle Personalization . . . . . . . 5-38
Lighting . . . . . . . . . . . . . . . . . . . . . . . 6-1
Exterior Lighting . . . . . . . . . . . . . . . 6-1
Interior Lighting . . . . . . . . . . . . . . . . 6-5
Lighting Features . . . . . . . . . . . . . . 6-6
Infotainment System . . . . . . . . . 7-1
Introduction . . . . . . . . . . . . . . . . . . . . 7-1
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7
Audio Players . . . . . . . . . . . . . . . . 7-12
Phone . . . . . . . . . . . . . . . . . . . . . . . . 7-21 Climate Controls
. . . . . . . . . . . . . 8-1
Climate Control Systems . . . . . . 8-1
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-7
Driving and Operating . . . . . . . . 9-1
Driving Information . . . . . . . . . . . . . 9-2
Starting and Operating . . . . . . . 9-14
Engine Exhaust . . . . . . . . . . . . . . 9-21
Automatic Transmission . . . . . . 9-22
Drive Systems . . . . . . . . . . . . . . . . 9-30
Brakes . . . . . . . . . . . . . . . . . . . . . . . 9-30
Ride Control Systems . . . . . . . . 9-32
Cruise Control . . . . . . . . . . . . . . . . 9-34
Object Detection Systems . . . . 9-37
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-42
Towing . . . . . . . . . . . . . . . . . . . . . . . 9-47
Conversions and Add-Ons . . . 9-57
Black plate (4,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
iv Introduction
Danger, Warnings, and
Cautions
Warning messages found on vehicle
labels and in this manual describe
hazards and what to do to avoid or
reduce them.
Dangerindicates a hazard with a
high level of risk which will result in
serious injury or death.
Warning orCaution indicates a
hazard that could result in injury or
death.
{WARNING
These mean there is something
that could hurt you or other
people.
Notice: This means there is
something that could result in
property or vehicle damage. This
would not be covered by the
vehicle's warranty.
A circle with a slash through it is a
safety symbol which means “Do
Not,” “Do not do this,” or“Do not let
this happen.”
Symbols
The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with
the text describing the operation or
information relating to a specific
component, control, message,
gauge, or indicator.
M: This symbol is shown when
you need to see the owner manual
for additional instructions or
information.
*: This symbol is shown when
you need to see a service manual
for additional instructions or
information. Vehicle Symbol Chart
Here are some additional symbols
that may be found on the vehicle
and what they mean. For more
information on the symbol, refer to
the Index.
9:
Airbag Readiness Light
#:Air Conditioning
!:Antilock Brake System (ABS)
%:Audio Steering Wheel Controls
or OnStar®
J: Brake System Warning
Light
": Charging System
I:Cruise Control
B: Engine Coolant Temperature
O:Exterior Lamps
.:Fuel Gauge
+:Fuses
3: Headlamp High/Low-Beam
Changer
Black plate (20,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
1-20 In Brief
Driving for Better Fuel
Economy
Driving habits can affect fuel
mileage. Here are some driving tips
to get the best fuel economy
possible.
.Avoid fast starts and accelerate
smoothly.
.Brake gradually and avoid
abrupt stops.
.Avoid idling the engine for long
periods of time.
.When road and weather
conditions are appropriate, use
cruise control.
.Always follow posted speed
limits or drive more slowly when
conditions require.
.Keep vehicle tires properly
inflated.
.Combine several trips into a
single trip.
.Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
.Follow recommended scheduled
maintenance.
Roadside Assistance
Program
U.S.: 1-800-243-8872
TTY Users (U.S. Only):
1-888-889-2438
Canada: 1-800-268-6800
Mexico: 01-800-466-0800
As the owner of a new Chevrolet,
you are automatically enrolled in the
Roadside Assistance program.
SeeRoadside Assistance Program
(Mexico) on page 13‑7 orRoadside
Assistance Program (U.S. and
Canada) on page 13‑11. Roadside Assistance and OnStar
(U.S. and Canada)
If the vehicle has an active OnStar
subscription, contact OnStar and the
vehicle’s current GPS location will
be sent to an OnStar advisor to
assess the situation, contact
Roadside Assistance, and relay the
exact location to send help.OnStar®
If equipped, this vehicle has a
comprehensive, in-vehicle system
that can connect to a live Advisor
for Emergency, Security, Navigation,
Connection, and Diagnostic
Services. See
OnStar Overview on
page 14‑1.
Black plate (23,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
Seats and Restraints 3-23
turn off the interior lamps and the
hazard warning flashers by using
the controls for those features.
{WARNING
A crash severe enough to inflate
the airbags may have also
damaged important functions in
the vehicle, such as the fuel
system, brake and steering
systems, etc. Even if the vehicle
appears to be drivable after a
moderate crash, there may be
concealed damage that could
make it difficult to safely operate
the vehicle.
Use caution if you should attempt
to restart the engine after a crash
has occurred.
In many crashes severe enough to
inflate the airbag, windshields are
broken by vehicle deformation. Additional windshield breakage may
also occur from the right front
passenger airbag.
.Airbags are designed to inflate
only once. After an airbag
inflates, you will need some new
parts for the airbag system.
If you do not get them, the airbag
system will not be there to help
protect you in another crash.
A new system will include airbag
modules and possibly other
parts. The service manual for
the vehicle covers the need to
replace other parts.
.The vehicle has a crash sensing
and diagnostic module which
records information after a
crash. See
Vehicle Data
Recording on page 13‑19.
.Let only qualified technicians
work on the airbag systems.
Improper service can mean that
an airbag system will not work
properly. See your dealer for
service.
Airbag On-Off Switch
If the instrument panel has one of
the switches pictured in the
following illustrations, the vehicle
has an airbag on-off switch that you
can use to manually turn on or off
the right front passenger airbag.
United States
Black plate (1,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
Instruments and Controls 5-1
Instruments and
Controls
Controls
Steering Wheel Adjustment . . . 5-2
Steering Wheel Controls . . . . . . 5-2
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
Windshield Wiper/Washer . . . . . 5-3
Compass . . . . . . . . . . . . . . . . . . . . . 5-4
Clock . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Power Outlets . . . . . . . . . . . . . . . . . 5-7
Cigarette Lighter . . . . . . . . . . . . . . 5-7
Ashtrays . . . . . . . . . . . . . . . . . . . . . . 5-8
Warning Lights, Gauges, and
Indicators
Warning Lights, Gauges, andIndicators . . . . . . . . . . . . . . . . . . . . 5-8
Instrument Cluster . . . . . . . . . . . . 5-9
Speedometer . . . . . . . . . . . . . . . . 5-10
Odometer . . . . . . . . . . . . . . . . . . . . 5-10
Trip Odometer . . . . . . . . . . . . . . . 5-10
Fuel Gauge . . . . . . . . . . . . . . . . . . 5-10
Engine Oil Pressure Gauge . . . . . . . . . . . . . . . . . . . . . . 5-11
Engine Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 5-12 Voltmeter Gauge . . . . . . . . . . . . . 5-13
Safety Belt Reminders . . . . . . . 5-14
Airbag Readiness Light . . . . . . 5-14
Airbag On-Off Light . . . . . . . . . . 5-15
Passenger Airbag Status
Indicator . . . . . . . . . . . . . . . . . . . . 5-16
Charging System Light . . . . . . 5-17
Malfunction Indicator Lamp . . . . . . . . . . . . . 5-17
Brake System Warning Light . . . . . . . . . . . . . . . . . . . . . . . 5-20
Antilock Brake System (ABS) Warning Light . . . . . . . . . . . . . . 5-21
Tow/Haul Mode Light . . . . . . . . 5-21
StabiliTrak
®OFF Light . . . . . . . 5-21
Traction Control System (TCS)/StabiliTrak
®Light . . . . 5-22
Tire Pressure Light . . . . . . . . . . 5-22
Engine Oil Pressure Light . . . . 5-23
Low Fuel Warning Light . . . . . . 5-23
Security Light . . . . . . . . . . . . . . . . 5-23
High-Beam On Light . . . . . . . . . 5-24
Cruise Control Light . . . . . . . . . 5-24
Information Displays
Driver Information Center (DIC) . . . . . . . . . . . . . . . 5-24
Vehicle Messages
Vehicle Messages . . . . . . . . . . . 5-29
Battery Voltage and ChargingMessages . . . . . . . . . . . . . . . . . . 5-30
Brake System Messages . . . . 5-30
Compass Messages . . . . . . . . . 5-30
Door Ajar Messages . . . . . . . . . 5-30
Engine Cooling System Messages . . . . . . . . . . . . . . . . . . 5-31
Engine Oil Messages . . . . . . . . 5-32
Engine Power Messages . . . . 5-32
Fuel System Messages . . . . . . 5-33
Key and Lock Messages . . . . . 5-33
Lamp Messages . . . . . . . . . . . . . 5-33
Object Detection System Messages . . . . . . . . . . . . . . . . . . 5-33
Ride Control System Messages . . . . . . . . . . . . . . . . . . 5-34
Airbag System Messages . . . . 5-35
Security Messages . . . . . . . . . . 5-35
Service Vehicle Messages . . . 5-36
Tire Messages . . . . . . . . . . . . . . . 5-36
Transmission Messages . . . . . 5-37
Vehicle Reminder Messages . . . . . . . . . . . . . . . . . . 5-38
Vehicle Personalization
Vehicle Personalization . . . . . . 5-38
Black plate (20,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
5-20 Instruments and Controls
systems have not been
completely diagnosed. The
vehicle would be considered not
ready for inspection. This can
happen if the 12-volt battery has
recently been replaced or run
down. The diagnostic system is
designed to evaluate critical
emission control systems during
normal driving. This can take
several days of routine driving.
If this has been done and the
vehicle still does not pass the
inspection for lack of OBD II
system readiness, your dealer
can prepare the vehicle for
inspection.
Brake System Warning
Light
The vehicle brake system consists
of two hydraulic circuits. If one
circuit is not working, the remaining
circuit can still work to stop the
vehicle. For normal braking
performance, both circuits need to
be working.If the warning light comes on, there
could be a brake problem. Have the
brake system inspected right away.
MetricEnglish
This light should come on briefly
when ignition key is turned to ON/
RUN. If it does not come on, have it
fixed so it will be ready to warn if
there is a problem.
When the ignition is on, the brake
system warning light also comes on
when the parking brake is set. See
Parking Brake on page 9‑31 for
more information. The light stays on
if the parking brake does not fully
release. If it stays on after the
parking brake is fully released, it
means the vehicle has a brake
problem. If the light comes on while driving,
pull off the road and stop carefully.
The pedal might be harder to push,
or the pedal might go closer to the
floor. It could take longer to stop.
If the light is still on, have the
vehicle towed for service. See
Towing the Vehicle on page 10‑81.{WARNING
The brake system might not be
working properly if the brake
system warning light is on.
Driving with the brake system
warning light on can lead to a
crash. If the light is still on after
the vehicle has been pulled off
the road and carefully stopped,
have the vehicle towed for
service.
Black plate (21,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
Instruments and Controls 5-21
Antilock Brake System
(ABS) Warning Light
For vehicles with the Antilock Brake
System (ABS), this light comes on
briefly when the engine is started.
If it does not, have the vehicle
serviced by your dealer. If the
system is working normally the
indicator light then goes off.
If the ABS light stays on, turn the
ignition off. If the light comes on
while driving, stop as soon as it is
safely possible and turn the ignition
off. Then start the engine again to
reset the system. If the ABS light
stays on, or comes on again while
driving, the vehicle needs service.If the regular brake system warning
light is not on, the vehicle still has
brakes, but not antilock brakes.
If the regular brake system warning
light is also on, the vehicle does not
have antilock brakes and there is a
problem with the regular brakes.
See
Brake System Warning Light on
page 5‑20.Tow/Haul Mode Light
For vehicles with the Tow/Haul
Mode feature, this light comes on
when the Tow/Haul Mode has been
activated.
For more information, see Tow/Haul
Mode on page 9‑29.
StabiliTrak®OFF Light
This light comes on briefly while
starting the engine.
If it does not, have the vehicle
serviced by your dealer. If the
system is working normally, the
indicator light then goes off.
Press and release the Traction
Control System (TCS)/StabiliTrak
button to turn off TCS, and a
message displays in the DIC.
Press and briefly hold the TCS/
StabiliTrak button to turn off the
StabiliTrak system; the StabiliTrak
Off light comes on and a message
appears in the Driver Information
Center (DIC).
Black plate (30,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
5-30 Instruments and Controls
Battery Voltage and
Charging Messages
SERVICE BATTERY
CHARGING SYSTEM
On some vehicles, this message
displays if there is a problem with
the battery charging system. Under
certain conditions, the charging
system light may also turn on in the
instrument cluster. SeeCharging
System Light on page 5‑17. Driving
with this problem could drain the
battery. Turn off all unnecessary
accessories. Have the electrical
system checked as soon as
possible. See your dealer.
Brake System Messages
SERVICE BRAKE SYSTEM
This message displays along with
the brake system warning light if
there is a problem with the brake
system. See Brake System Warning
Light on page 5‑20. If this message
appears, stop as soon as possible and turn off the vehicle. Restart the
vehicle and check for the message
on the DIC display. If the message
is still displayed or appears again
when you begin driving, the brake
system needs service as soon as
possible. See your dealer.
Compass Messages
CALIBRATING: DRIVE IN
CIRCLES
This message displays when
calibrating the compass. Drive the
vehicle in circles at less than 8 km/h
(5 mph) to complete the calibration.
See
Compass on page 5‑4 for more
information.
CALIBRATION COMPLETE
This message displays when the
compass calibration is complete.
See Compass on page 5‑4 for more
information.
Door Ajar Messages
CARGO DOOR OPEN
This message displays and a chime
sounds if the cargo door is open
while the ignition is in ON/RUN.
Turn off the vehicle and check the
cargo door. Restart the vehicle and
check for the message on the DIC
display.
DRIVER DOOR OPEN
This message displays and a chime
sounds if the driver door is not fully
closed and the vehicle is in a drive
gear. Stop and turn off the vehicle,
check the door for obstructions, and
close the door again. Check to see
if the message still appears on
the DIC.
LEFT REAR DOOR OPEN
On some vehicles, this message
displays and a chime sounds if the
driver side rear door is not fully
closed and the vehicle is in a drive
gear. Stop and turn off the vehicle,
check the door for obstructions, and