Black plate (20,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
13-20 Customer Information
destinations, addresses, telephone
numbers, and other trip information.
See the navigation manual for
information on stored data and for
deletion instructions.
Radio Frequency
Identification (RFID)
RFID technology is used in some
vehicles for functions such as tire
pressure monitoring and ignition
system security, as well as in
connection with conveniences such
as Remote Keyless Entry (RKE)
transmitters for remote door locking/
unlocking and starting, and
in-vehicle transmitters for garage
door openers. RFID technology in
GM vehicles does not use or record
personal information or link with any
other GM system containing
personal information.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
comply with Part 15 of the Federal
Communications Commission (FCC)
rules and with Industry Canada
Standards RSS‐GEN/210/220/310.
Operation is subject to the following
two conditions:
1. The device may not causeharmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.
Black plate (6,1)Chevrolet Express Owner Manual - 2013 - CRC - 6/19/12
14-6 OnStar
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Vehicle
Diagnostics, Remote Door Unlock,
Roadside Assistance, Turn-by-Turn
Navigation, and Hands-Free Calling
are available on most vehicles. Not
all OnStar services are available
everywhere or on all vehicles. For
more information, a full description
of OnStar services, system
limitations, and OnStar terms and
conditions, see www.onstar.com
(U.S.) or www.onstar.ca (Canada);
contact OnStar at 1-888-4ONSTAR
(1-888-466-7827) or TTY
1-877-248-2080; or push
Qor|to
speak with an Advisor. OnStar
services require a vehicle electrical
system, wireless service, and GPS
satellite technologies to be available
and operating for features to
function properly. These systems
may not operate if the battery is
discharged or disconnected. OnStar service cannot work unless
your vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area, and the wireless
service provider has coverage,
network capacity, reception, and
technology compatible with OnStar
service. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar service may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar service may not
work. Other problems beyond the
control of OnStar may prevent
service such as hills, tall buildings,
tunnels, weather, electrical system
design and architecture of the
vehicle, damage to the vehicle in a
crash, or wireless phone network
congestion or jamming.See
Radio Frequency Statement on
page 13‑20 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-GEN/210/220/310.
Services for People with
Disabilities
Advisors provide services to help
subscribers with physical disabilities
and medical conditions.
Push
Qor|for help with:
.Locating a gas station with an
attendant to pump gas.
.Finding a hotel, restaurant, etc.,
that meets accessibility needs.
.Providing directions to the
closest hospital or pharmacy in
urgent situations.
Black plate (1,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
INDEX i-1
A
Accessories andModifications . . . . . . . . . . . . . . . . . 10-3
Accessory Power . . . . . . . . . . . . . . 9-19
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . . . 9-57
Additional Information
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-5
Air Cleaner/Filter, Engine . . . . . 10-15
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-7
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . 3-32
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . 3-21
Passenger Sensing System . . . . . . . . . . . . . . . . . . . . . . 3-26
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-21
What Will You See after an Airbag Inflates? . . . . . . . . . . . . . 3-22
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-20
Where Are the Airbags? . . . . . . 3-18 Airbags
Adding Equipment to the
Vehicle . . . . . . . . . . . . . . . . . . . . . . 3-31
Light On-Off . . . . . . . . . . . . . . . . . . 5-15
On-Off Light . . . . . . . . . . . . . . . . . . 5-15
On-Off Switch . . . . . . . . . . . . . . . . 3-23
Passenger Status Indicator . . . 5-16
Readiness Light . . . . . . . . . . . . . . 5-14
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . 3-31
System Check . . . . . . . . . . . . . . . . 3-16
All-Wheel Drive . . . . . . . . . 10-27, 9-30
AM-FM Radio . . . . . . . . . . . . . . . . . . . 7-7
Antilock Brake System (ABS) . . . . . . . . . . . . . . . . 9-30
Warning Light . . . . . . . . . . . . . . . . . 5-21
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . 10-84
Interior . . . . . . . . . . . . . . . . . . . . . . 10-87
Ashtrays . . . . . . . . . . . . . . . . . . . . . . . . 5-8 Assistance Program,
Roadside . . . . . . . . . . . . . . 13-7, 13-11
Audio Players . . . . . . . . . . . . . . . . . 7-12 CD . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-12
Audio System Fixed Mast Antenna . . . . . . . . . . 7-11
Radio Reception . . . . . . . . . . . . . . 7-10
Theft-Deterrent Feature . . . . . . . . 7-2
Automatic Door Locks . . . . . . . . . . . . . . . . . . . . 2-8
Headlamp System . . . . . . . . . . . . . 6-3
Transmission . . . . . . . . . . . 9-22, 9-26
TransmissionFluid . . . . . . . . . . . . . . . 10-10, 10-12
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . 9-28
Shift Lock Control
Function Check . . . . . . . . . . . 10-30
Auxiliary Devices . . . . . . . . . . . . . . . . . . . . . . . 7-17
Axle, Front . . . . . . . . . . . . . . . . . . . . 10-28
Axle, Rear . . . . . . . . . . . . . . . . . . . . 10-28
Black plate (8,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
i-8 INDEX
Operation, InfotainmentSystem . . . . . . . . . . . . . . . . . . . . . . . . 7-5
Ordering Service Publications . . . . . . . . 13-16
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Overheating, Engine . . . . . . . . . . 10-21
Overview, Infotainment
System . . . . . . . . . . . . . . . . . . . . 7-3, 7-4
P
ParkShifting Into . . . . . . . . . . . . . . . . . . . 9-19
Shifting Out of . . . . . . . . . . . . . . . . 9-20
Parking Assist, Ultrasonic . . . . . . . . . . . . . 9-37
Brake . . . . . . . . . . . . . . . . . . . . . . . . . 9-31
Brake and P (Park)Mechanism Check . . . . . . . . 10-31
Over Things That Burn . . . . . . . 9-21
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . 5-16
Passenger Sensing System . . . 3-26
Perchlorate Materials
Requirements, California . . . . . 10-3 Personalization
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-38
Phone Bluetooth . . . . . . . . . . . . . . . . . . . . . 7-21
Power Door Locks . . . . . . . . . . . . . . . . . . . . 2-7
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . 2-14
Outlets . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Protection, Battery . . . . . . . . . . . . . 6-7
Retained Accessory (RAP) . . . 9-19
Seat Adjustment . . . . . . . . . . . . . . . 3-3
Steering Fluid . . . . . . . . . . . . . . . 10-23
Windows . . . . . . . . . . . . . . . . . . . . . 2-15
Pregnancy, Using Safety Belts . . . . . . . . . . . . . . . . . . . . . . . . . 3-14
Privacy
Radio FrequencyIdentification (RFID) . . . . . . . 13-20
Program Courtesy Transportation . . . . 13-13
Proposition 65 Warning,
California . . . . . . . . . . . . . . . . . . . . . 10-3
R
Radio FrequencyIdentification (RFID) . . . . . . . . 13-20
Statement . . . . . . . . . . . . . . . . . . 13-20
Radios AM-FM Radio . . . . . . . . . . . . . . . . . . 7-7
Reception . . . . . . . . . . . . . . . . . . . . 7-10
Satellite . . . . . . . . . . . . . . . . . . . . . . . . 7-9
Reading Lamps . . . . . . . . . . . . . . . . . 6-6
Rear Axle . . . . . . . . . . . . . . . . . . . . . 10-28 Locking . . . . . . . . . . . . . . . . . . . . . . . 9-34
Rear Climate Control System . . . 8-5
Rear Doors . . . . . . . . . . . . . . . . . . . . 2-10
Rear Heating System . . . . . . . . . . . 8-4
Rear Seats . . . . . . . . . . . . . . . . . . . . . 3-4
Rear Vision Camera (RVC) . . . . 9-38
Rearview Mirrors . . . . . . . . . . . . . . 2-15
Reclining Seatbacks . . . . . . . . . . . . 3-3
Recommended Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-42
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . 11-12
Recording Vehicle Data . . . . . . . . . . . . . . . . 13-19
Records
Maintenance . . . . . . . . . . . . . . . . .11-15
Black plate (9,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
INDEX i-9
Recreational VehicleTowing . . . . . . . . . . . . . . . . . . . . . . 10-81
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . 13-7
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Remote Vehicle Start . . . . . . . . . . . 2-4
Replacement Bulbs . . . . . . . . . . . 10-37
Replacement Parts
Airbags . . . . . . . . . . . . . . . . . . . . . . . 3-33
Maintenance . . . . . . . . . . . . . . . . .11-14
Replacing Airbag System . . . . . . 3-33
Replacing LATCH System Parts after a Crash . . . . . . . . . . . 3-47
Replacing Safety Belt System Parts after a Crash . . . 3-15
Reporting Safety Defects Canadian Government . . . . . . 13-18
General Motors . . . . . . . . . . . . . 13-18
U.S. Government . . . . . . . . . . . 13-17
Restraints
Where to Put . . . . . . . . . . . . . . . . . 3-39
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . 9-19
Ride Control Systems
Messages . . . . . . . . . . . . . . . . . . . . 5-34 Roads
Driving, Wet . . . . . . . . . . . . . . . . . . . 9-5
Roadside Assistance Program . . . . . . . . . . . . . . . 13-7, 13-11
Rotation, Tires . . . . . . . . . . . . . . . . 10-58
Routing, Engine Drive Belt . . . . . 12-5
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . 9-22
S
Safety Belts . . . . . . . . . . . . . . . . . . . . 3-8Care . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15
Extender . . . . . . . . . . . . . . . . . . . . . . 3-15
How to Wear Safety BeltsProperly . . . . . . . . . . . . . . . . . . . . . . 3-9
Lap-Shoulder Belt . . . . . . . . . . . . 3-10
Reminders . . . . . . . . . . . . . . . . . . . . 5-14
Replacing after a Crash . . . . . . 3-15
Use During Pregnancy . . . . . . . . 3-14
Safety Defects Reporting Canadian Government . . . . . . 13-18
General Motors . . . . . . . . . . . . . 13-18
U.S. Government . . . . . . . . . . . 13-17
Safety Locks . . . . . . . . . . . . . . . . . . . . 2-8
Safety System Check . . . . . . . . . . 3-15
Satellite Radio . . . . . . . . . . . . . . . . . . 7-9 Scheduling Appointments . . . . . 13-12
Seats
Adjustment, Front . . . . . . . . . . . . . . 3-2
Head Restraints . . . . . . . . . . . . . . . 3-2
Power Adjustment, Front . . . . . . 3-3
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Reclining Seatbacks . . . . . . . . . . . 3-3
Secondary Latch System . . . . . 10-75
Securing Child Restraints . . . . . . . . 3-48, 3-50, 3-53
Security
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-23
Messages . . . . . . . . . . . . . . . . . . . . 5-35
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-2
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 2-11
Service
Accessories andModifications . . . . . . . . . . . . . . . . 10-3
Doing Your Own Work . . . . . . . . 10-4
Engine Soon Light . . . . . . . . . . . . 5-17
Maintenance Records . . . . . . .11-15
Maintenance, General Information . . . . . . . . . . . . . . . . . . 11-1
Parts Identification Label . . . . . 12-1