
Black plate (11,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
Customer Information 13-11
Chevrolet reserves the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.
Roadside Assistance
Program (U.S. and
Canada)
For U.S.-purchased vehicles, call
1-800-243-8872; (Text Telephone
(TTY): 1-888-889-2438).
For Canadian-purchased vehicles,
call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.Your name, home address, and
home telephone number.
.Telephone number of your
location.
.Location of the vehicle.
.Model, year, color, and license
plate number of the vehicle.
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
.Description of the problem.
Coverage
Services are provided up to 5 years/
160 000 km (100,000 mi), whichever
comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
Chevrolet and General Motors of
Canada Limited reserve the right to
make any changes or discontinue
the Roadside Assistance program at
any time without notification.
Chevrolet and General Motors of
Canada Limited reserve the right to
limit services or payment to an
owner or driver if they decide theclaims are made too often, or the
same type of claim is made many
times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock-Out Service:
Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in the
sand, mud, or snow.
.Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,

Black plate (20,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
13-20 Customer Information
destinations, addresses, telephone
numbers, and other trip information.
See the navigation manual for
information on stored data and for
deletion instructions.
Radio Frequency
Identification (RFID)
RFID technology is used in some
vehicles for functions such as tire
pressure monitoring and ignition
system security, as well as in
connection with conveniences such
as Remote Keyless Entry (RKE)
transmitters for remote door locking/
unlocking and starting, and
in-vehicle transmitters for garage
door openers. RFID technology in
GM vehicles does not use or record
personal information or link with any
other GM system containing
personal information.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
comply with Part 15 of the Federal
Communications Commission (FCC)
rules and with Industry Canada
Standards RSS‐GEN/210/220/310.
Operation is subject to the following
two conditions:
1. The device may not causeharmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.

Black plate (1,1)Chevrolet Express Owner Manual - 2013 - CRC - 6/19/12
OnStar 14-1
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . 14-1
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . 14-2
Security . . . . . . . . . . . . . . . . . . . . . . 14-2
Navigation . . . . . . . . . . . . . . . . . . . 14-2
Connections . . . . . . . . . . . . . . . . . 14-4
Diagnostics . . . . . . . . . . . . . . . . . . 14-5
OnStar Additional Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . 14-5
OnStar Overview
The vehicle will have one of these
sets of buttons.
If equipped, this vehicle has a
comprehensive, in-vehicle system
that can connect to a live Advisor
for Emergency, Security, Navigation,
Connection, and Diagnostic
Services. The OnStar system status light is
next to the OnStar buttons. If the
status light is:
.Solid Green: System is ready.
.Flashing Green: On a call.
.Red: Indicates a problem.
Push
Qor|, or call
1-888-4ONSTAR (1-888-466-7827)
to speak to an Advisor.
Push
Xor=to:
.Make a call, end a call,
or answer an incoming call.
.Give OnStar Hands-Free Calling
voice commands.
.Give OnStar Turn-by-Turn
Navigation voice commands.
Requires the available Directions
and Connections service plan.

Black plate (2,1)Chevrolet Express Owner Manual - 2013 - CRC - 6/19/12
14-2 OnStar
PushQor|to connect to a live
Advisor to:
.Verify account information or
update contact information.
.Get driving directions. Requires
the available Directions and
Connections service plan.
.Receive On-Demand
Diagnostics for a check of the
vehicle’s key operating systems.
.Receive Roadside Assistance.
Push the OnStar Emergency button,
]or>, to get a priority
connection to an Emergency
Advisor available 24/7 to:
.Get help for an emergency.
.Be a Good Samaritan or
respond to an AMBER Alert.
.Get crisis assistance and
evacuation routes.
OnStar Services
Emergency
With Automatic Crash Response,
the built-in system can automatically
connect to help in most crashes,
even if help cannot be requested.
Push
]or>to connect to an
Emergency Advisor. GPS
technology is used to identify the
vehicle location and can provide
critical information to emergency
personnel. The Advisor is also
trained to offer critical assistance in
emergency situations before first
responders arrive.
Security
OnStar provides services like Stolen
Vehicle Assistance, Remote Ignition
Block, and Roadside Assistance,
if the vehicle is equipped with these
services. OnStar can unlock the
vehicle doors remotely, if it is equipped with automatic door locks,
and can help police locate the
vehicle if it is stolen.
Navigation
OnStar navigation requires the
Directions and Connections
service plan.
Push
Qor|to receive directions
or have them sent to the vehicle
navigation screen, if equipped.
Destinations can also be forwarded
to the vehicle from Google Maps™
or MapQuest.com. The OnStar
mapping database is continuously
updated. Visit www.onstar.com for
coverage maps.
Turn-by-Turn Navigation
1. PushQor|to connect to a
live Advisor.
2. Request directions.
3. Directions are downloaded to the vehicle.
4. Follow the voice-guided commands.

Black plate (2,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
i-2 INDEX
B
Battery . . . . . . . . . . . . . . . . . . . . . . . 10-27Jump Starting . . . . . . . . . . . . . . . 10-78
Load Management . . . . . . . . . . . . . 6-6
Power Protection . . . . . . . . . . . . . . 6-7
Voltage and ChargingMessages . . . . . . . . . . . . . . . . . . . 5-30
Blade Replacement, Wiper . . . 10-31
Bluetooth . . . . . . . . . . . . . . . . . . . . . . 7-21
Brake System Warning Light . . . . . . . . 5-20
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 10-24 Antilock . . . . . . . . . . . . . . . . . . . . . . . 9-30
Fluid . . . . . . . . . . . . . . . . . . . . . . . . 10-25
Parking . . . . . . . . . . . . . . . . . . . . . . . 9-31
System Messages . . . . . . . . . . . . 5-30
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
Break-In, New Vehicle . . . . . . . . . 9-14
Bulb Replacement . . . . . . . . . . . . 10-37 Center High-Mounted
Stoplamp (CHMSL) . . . . . . . 10-36
Front Turn Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . 10-34
Halogen Bulbs . . . . . . . . . . . . . . 10-32
Headlamp Aiming . . . . . . . . . . . 10-32 Bulb Replacement (cont'd)
Headlamps . . . . . . . . . . 10-32, 10-33
License Plate Lamps . . . . . . . 10-37
Taillamps . . . . . . . . . . . . . . . . . . . 10-35
Buying New Tires . . . . . . . . . . . . . 10-61
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 5-4
California Fuel Requirements . . . . . . . . . . . 9-42
Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 10-3
Warning . . . . . . . . . . . . . . . . . . . . . . 10-3
Camera, Rear Vision . . . . . . . . . . 9-38
Canadian Vehicle Owners . . . . . . . . iii
Capacities and Specifications . . . . . . . . . . . . . . . . 12-2
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 9-21
Winter Driving . . . . . . . . . . . . . . . . . 9-7
Cargo Door Relocking . . . . . . . . . . 2-7
Cautions, Danger, and Warnings . . . . . . . . . . . . . . . . . . . . . . . . iv
CD Player . . . . . . . . . . . . . . . . . . . . . 7-12
Center High-Mounted Stoplamp (CHMSL) . . . . . . . . . 10-36 Chains, Tire . . . . . . . . . . . . . . . . . . 10-65
Charging System Light . . . . . . . . 5-17
Check
Engine Light . . . . . . . . . . . . . . . . . . 5-17
IgnitionTransmission Lock . . . . . . . . 10-31
Child Restraints
Infants and YoungChildren . . . . . . . . . . . . . . . . . . . . . 3-35
Lower Anchors and Tethers for Children . . . . . . . . . 3-41
Older Children . . . . . . . . . . . . . . . . 3-33
Securing . . . . . . . . . . 3-48, 3-50, 3-53
Systems . . . . . . . . . . . . . . . . . . . . . . 3-38
Cigarette Lighter . . . . . . . . . . . . . . . . 5-7
Circuit Breakers . . . . . . . . . . . . . . 10-38
Cleaning Exterior Care . . . . . . . . . . . . . . . 10-84
Interior Care . . . . . . . . . . . . . . . . 10-87
Climate Control Systems . . . . . . . 8-1 Air Conditioning . . . . . . . . . . . . . . . 8-1
Heating . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-5
Rear Heating System . . . . . . . . . . 8-4
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6

Black plate (6,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
i-6 INDEX
J
Jump Starting . . . . . . . . . . . . . . . . . 10-78
K
Key and Lock Messages . . . . . . . 5-33
Keyless EntryRemote (RKE) System . . . . . . . . 2-2
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
L
Labeling, Tire Sidewall . . . . . . . . 10-46
Lamps Daytime Running (DRL) . . . . . . . 6-2
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
Exterior Controls . . . . . . . . . . . . . . . 6-1
Exterior Lamps OffReminder . . . . . . . . . . . . . . . . . . . . 6-2
License Plate . . . . . . . . . . . . . . . 10-37
Malfunction Indicator . . . . . . . . . 5-17
Messages . . . . . . . . . . . . . . . . . . . . 5-33
Reading . . . . . . . . . . . . . . . . . . . . . . . 6-6
Taillamps . . . . . . . . . . . . . . . . . . . 10-35 Lamps, Bulb Replacement . . . . 10-34
Lap-Shoulder Belt . . . . . . . . . . . . . 3-10
LATCH System
Replacing Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . 3-47
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . 3-41
Lighter, Cigarette . . . . . . . . . . . . . . . 5-7
Lighting Entry/Exit . . . . . . . . . . . . . . . . . . . . . . 6-6
Illumination Control . . . . . . . . . . . . 6-5
Lights Airbag On-Off . . . . . . . . . . . . . . . . . 5-15
Airbag Readiness . . . . . . . . . . . . . 5-14
Antilock Brake System(ABS) Warning . . . . . . . . . . . . . . 5-21
Brake System Warning . . . . . . . 5-20
Charging System . . . . . . . . . . . . . 5-17
Cruise Control . . . . . . . . . . . . . . . . 5-24
Engine Oil Pressure . . . . . . . . . . 5-23
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-2
High-Beam On . . . . . . . . . . . . . . . . 5-24
High/Low Beam Changer . . . . . . 6-2
Low Fuel Warning . . . . . . . . . . . . 5-23 Lights (cont'd)
Safety Belt Reminders . . . . . . . . 5-14
Security . . . . . . . . . . . . . . . . . . . . . . 5-23
StabiliTrak
®OFF . . . . . . . . . . . . . 5-21
Tire Pressure . . . . . . . . . . . . . . . . . 5-22
Tow/Haul Mode . . . . . . . . . . . . . . . 5-21
Traction Control System (TCS)/StabiliTrak
®. . . . . . . . . . 5-22
Locking Rear Axle . . . . . . . . . . . . . 9-34
Locks
Automatic Door . . . . . . . . . . . . . . . . 2-8
Cargo Door Relocking . . . . . . . . . 2-7
Delayed Locking . . . . . . . . . . . . . . . 2-7
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Lockout Protection . . . . . . . . . . . . . 2-8
Power Door . . . . . . . . . . . . . . . . . . . . 2-7
Safety . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Loss of Control . . . . . . . . . . . . . . . . . 9-5
Low Fuel Warning Light . . . . . . . . 5-23
Lower Anchors and Tethers
for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . 3-41

Black plate (7,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
INDEX i-7
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . .11-15
Maintenance Schedule Recommended Fluidsand Lubricants . . . . . . . . . . . . .11-12
Malfunction Indicator Lamp . . . . 5-17
Manual Mirrors . . . . . . . . . . . . . . . . 2-13
Manual Mode . . . . . . . . . . . . . . . . . . 9-28
Manual Windows . . . . . . . . . . . . . . 2-15
Messages
Airbag System . . . . . . . . . . . . . . . . 5-35
Battery Voltage andCharging . . . . . . . . . . . . . . . . . . . . 5-30
Brake System . . . . . . . . . . . . . . . . 5-30
Compass . . . . . . . . . . . . . . . . . . . . . 5-30
Door Ajar . . . . . . . . . . . . . . . . . . . . . 5-30
Engine Cooling System . . . . . . . 5-31
Engine Oil . . . . . . . . . . . . . . . . . . . . 5-32
Engine Power . . . . . . . . . . . . . . . . 5-32
Fuel System . . . . . . . . . . . . . . . . . . 5-33
Key and Lock . . . . . . . . . . . . . . . . . 5-33
Lamp . . . . . . . . . . . . . . . . . . . . . . . . . 5-33
Object Detection System . . . . . 5-33
Ride Control System . . . . . . . . . . 5-34
Security . . . . . . . . . . . . . . . . . . . . . . 5-35 Messages (cont'd)
Service Vehicle . . . . . . . . . . . . . . . 5-36
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-36
Transmission . . . . . . . . . . . . . . . . . 5-37
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-29
Vehicle Reminder . . . . . . . . . . . . . 5-38
Mirrors Convex . . . . . . . . . . . . . . . . . . . . . . . 2-13
Heated . . . . . . . . . . . . . . . . . . . . . . . 2-14
Manual . . . . . . . . . . . . . . . . . . . . . . . 2-13
Manual Rearview . . . . . . . . . . . . . 2-15
Power . . . . . . . . . . . . . . . . . . . . . . . . 2-14
Trailer Tow . . . . . . . . . . . . . . . . . . . . 2-14
Monitor System, Tire
Pressure . . . . . . . . . . . . . . . . . . . . 10-54
N
NavigationOnStar®. . . . . . . . . . . . . . . . . . . . . . 14-2
Vehicle Data Recording
and Privacy . . . . . . . . . . . . . . . 13-19
New Vehicle Break-In . . . . . . . . . . 9-14
Noise Control System . . . . . . . . 10-29
O
Object Detection System Messages . . . . . . . . . . . . . . . . . . . . 5-33
Odometer . . . . . . . . . . . . . . . . . . . . . . 5-10 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . . 9-4
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 10-7
Engine Oil Life System . . . . . . . 10-9
Engine Oil PressureGauge . . . . . . . . . . . . . . . . . . . . . . 5-11
Messages . . . . . . . . . . . . . . . . . . . . 5-32
Pressure Light . . . . . . . . . . . . . . . . 5-23
Older Children, Restraints . . . . . 3-33
Online Owner Center . . . . . . . . . . 13-6
OnStar
®
System, In Brief . . . . . . . . . . . . . . 1-20
OnStar®Additional
Information . . . . . . . . . . . . . . . . . . . 14-5
OnStar
®Connections . . . . . . . . . . 14-4
OnStar®Diagnostics . . . . . . . . . . . 14-5
OnStar®Emergency . . . . . . . . . . . 14-2
OnStar®Navigation . . . . . . . . . . . . 14-2
OnStar®Overview . . . . . . . . . . . . . 14-1
OnStar®Security . . . . . . . . . . . . . . 14-2

Black plate (9,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
INDEX i-9
Recreational VehicleTowing . . . . . . . . . . . . . . . . . . . . . . 10-81
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . 13-7
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Remote Vehicle Start . . . . . . . . . . . 2-4
Replacement Bulbs . . . . . . . . . . . 10-37
Replacement Parts
Airbags . . . . . . . . . . . . . . . . . . . . . . . 3-33
Maintenance . . . . . . . . . . . . . . . . .11-14
Replacing Airbag System . . . . . . 3-33
Replacing LATCH System Parts after a Crash . . . . . . . . . . . 3-47
Replacing Safety Belt System Parts after a Crash . . . 3-15
Reporting Safety Defects Canadian Government . . . . . . 13-18
General Motors . . . . . . . . . . . . . 13-18
U.S. Government . . . . . . . . . . . 13-17
Restraints
Where to Put . . . . . . . . . . . . . . . . . 3-39
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . 9-19
Ride Control Systems
Messages . . . . . . . . . . . . . . . . . . . . 5-34 Roads
Driving, Wet . . . . . . . . . . . . . . . . . . . 9-5
Roadside Assistance Program . . . . . . . . . . . . . . . 13-7, 13-11
Rotation, Tires . . . . . . . . . . . . . . . . 10-58
Routing, Engine Drive Belt . . . . . 12-5
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . 9-22
S
Safety Belts . . . . . . . . . . . . . . . . . . . . 3-8Care . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15
Extender . . . . . . . . . . . . . . . . . . . . . . 3-15
How to Wear Safety BeltsProperly . . . . . . . . . . . . . . . . . . . . . . 3-9
Lap-Shoulder Belt . . . . . . . . . . . . 3-10
Reminders . . . . . . . . . . . . . . . . . . . . 5-14
Replacing after a Crash . . . . . . 3-15
Use During Pregnancy . . . . . . . . 3-14
Safety Defects Reporting Canadian Government . . . . . . 13-18
General Motors . . . . . . . . . . . . . 13-18
U.S. Government . . . . . . . . . . . 13-17
Safety Locks . . . . . . . . . . . . . . . . . . . . 2-8
Safety System Check . . . . . . . . . . 3-15
Satellite Radio . . . . . . . . . . . . . . . . . . 7-9 Scheduling Appointments . . . . . 13-12
Seats
Adjustment, Front . . . . . . . . . . . . . . 3-2
Head Restraints . . . . . . . . . . . . . . . 3-2
Power Adjustment, Front . . . . . . 3-3
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Reclining Seatbacks . . . . . . . . . . . 3-3
Secondary Latch System . . . . . 10-75
Securing Child Restraints . . . . . . . . 3-48, 3-50, 3-53
Security
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-23
Messages . . . . . . . . . . . . . . . . . . . . 5-35
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-2
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 2-11
Service
Accessories andModifications . . . . . . . . . . . . . . . . 10-3
Doing Your Own Work . . . . . . . . 10-4
Engine Soon Light . . . . . . . . . . . . 5-17
Maintenance Records . . . . . . .11-15
Maintenance, General Information . . . . . . . . . . . . . . . . . . 11-1
Parts Identification Label . . . . . 12-1