Page 34 of 402

Black plate (8,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
2-8 Keys, Doors, and Windows
This feature can be programmed
using the Driver Information
Center (DIC). See“Delay Door
Lock” inVehicle Personalization on
page 5‑38.
Automatic Door Locks
The vehicle may have an automatic
lock/unlock feature. This feature can
be programmed using the Driver
Information Center (DIC). See
Vehicle Personalization on
page 5‑38.
Lockout Protection
This feature protects you from
locking the key in the vehicle when
the key is in the ignition and a door
is open.
If the power lock switch is pressed
when either the driver, passenger,
or rear door is open, all the doors
will lock and then the driver door will
unlock. This feature does not
include the side cargo door. If the vehicle has an ambulance
package, this feature is disabled.
Safety Locks
Security locks are located on the
front portion of the 60/40 side
swing-out door or the side
sliding door.
60/40 Swing-Out Side
Door —Driver Side Shown,
Passenger Side Similar For the 60/40 side swing-out door,
move the button to the right for the
driver side door or to the left for the
passenger side door to engage the
security feature.
Move the button to the left for the
driver side door or to the right for
the passenger side door to return
the door locks to normal operation.Side Sliding Door
For the side sliding door, move the
button up to engage the security
feature. Move the button down to
return the door locks to normal
operation.
Page 37 of 402

Black plate (11,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
Keys, Doors, and Windows 2-11
WARNING (CONTINUED)
injuries or even death from
heat stroke. Always lock the
vehicle whenever leaving it.
.Outsiders can easily enter
through an unlocked door
when you slow down or stop
the vehicle. Locking the doors
can help prevent this from
happening.
To open the rear doors from the
outside, pull the handle toward you
to open the passenger side rear
door first.
To open the driver side rear door,
pull the latch release at the inside
edge of the door.
To close the rear doors, close the
driver side rear door first. Then
close the passenger side rear door.
Check to make sure both doors are
completely closed.
Vehicle Security
This vehicle has theft-deterrent
features; however, they do not make
the vehicle impossible to steal.
Immobilizer
See Radio Frequency Statement on
page 13‑20 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-GEN/210/220/310.
Immobilizer Operation
This vehicle is equipped with the
PASS-Key® III+ (Personalized
Automotive Security System)
theft-deterrent system.
PASS-Key III+ is a passive theft
deterrent system.
The system is automatically armed
when the key is removed from the
ignition.
You do not have to manually arm or
disarm the system.
Page 38 of 402

Black plate (12,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
2-12 Keys, Doors, and Windows
The security light will come on if
there is a problem with arming or
disarming the theft-deterrent
system.
When the PASS-Key III+ system
senses that someone is using the
wrong key, it shuts down the
vehicle's starter and fuel systems.
The starter will not work and fuel will
stop being delivered to the engine.
Anyone using a trial-and-error
method to start the vehicle will be
discouraged because of the high
number of electrical key codes.
If the engine does not start and the
security message comes on, the
key may have a damaged
transponder. Turn the ignition off
and try again.
If the engine still does not start, and
the key appears to be undamaged,
try another ignition key. If the engine
still does not start with the other key,
the vehicle needs service. If thevehicle does start, the first key may
be faulty. See your dealer or a
locksmith who can service the
PASS-Key III+ to have a new
key made.
It is possible for the PASS-Key III+
decoder to learn the transponder
value of a new or replacement key.
Up to 10 keys may be programmed
for the vehicle. This procedure is for
learning additional keys only. If all
the currently programmed keys are
lost or do not operate, you must see
your dealer or a locksmith who can
service PASS-Key III+ to have keys
made and programmed to the
system.
See your dealer or a locksmith who
can service PASS-Key III+ to get a
new key blank that is cut exactly as
the ignition key that operates the
system.
To program the new key:
1. Verify the new key has
1
stamped on it.
2. Insert the original, already programmed key into the ignition
lock cylinder and start the
engine. If the engine will not
start, see your dealer for service.
3. After the engine has started, turn the key to LOCK/OFF and
remove the key.
4. Insert the key to be programmed and turn it to ON/RUN within
10 seconds of removing the
previous key.
The security message will turn
off once the key has been
programmed. It may not be
apparent that the security
message went on due to how
quickly the key is programmed.
Page 42 of 402

Black plate (16,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
2-16 Keys, Doors, and Windows
If the vehicle has power windows,
the controls are on each of the front
doors.
The driver door has a switch for the
passenger window also. The power
windows will work when the ignition
has been turned to ON/RUN or
ACC/ACCESSORY, or when
Retained Accessory Power (RAP) is
active. SeeRetained Accessory
Power (RAP) on page 9‑19. Press the switch to lower the
window.
Pull up on the front edge of the
switch to raise the window.
Express-Down
The driver window switch also has
an express-down feature that allows
the window to be lowered without
holding the switch. Press fully and
release the window switch marked
AUTO to activate the express-down
mode. This mode can be canceled
at any time by pulling up on the
switch. To open the window part
way, lightly tap the switch until the
window is at the desired position.
Swing-Out Windows
Side Swing-Out Window
To open the side door swing-out
window, pull up on the latch at the
edge of the window. Swing the
window out and push down on the
latch to lock the window into place.
To close the window, pull the latch
toward you and push down on the
latch to lock it.
Page 69 of 402

Black plate (25,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
Seats and Restraints 3-25
Medical Condition. A passenger
has a medical condition which,
according to his or her physician:
.Causes the passenger airbag to
pose a special risk for the
passenger; and
.Makes the potential harm from
the passenger airbag in a crash
greater than the potential harm
from turning off the airbag and
allowing the passenger, even if
belted, to hit the instrument
panel or windshield in a crash.
{WARNING
If the right front passenger airbag
is turned off for a person who is
not in a risk group identified by
the national government, that
person will not have the extra
protection of an airbag. In a
crash, the airbag will not be able(Continued)
WARNING (CONTINUED)
to inflate and help protect the
person sitting there. Do not turn
off the passenger airbag unless
the person sitting there is in a risk
group.
United States
Canada and Mexico
To turn off the right front passenger
frontal airbag, insert the ignition key
into the switch, push in, and move
the switch to the off position.
The airbag off light will come on to
let you know the right front
passenger airbag is off. The airbag
off light will stay on to remind you
that the airbag is off. See Airbag
On-Off Light on page 5‑15. The right
front passenger airbag will remain
off until you turn it back on again.
Page 70 of 402

Black plate (26,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
3-26 Seats and Restraints
{WARNING
If the airbag readiness light ever
comes on and stays on, it means
that something may be wrong
with the airbag system. For
example, the right front
passenger airbag could inflate
even though the airbag on-off
switch is turned off.
To help avoid injury to yourself or
others, have the vehicle serviced
right away. SeeAirbag Readiness
Light on page 5‑14 for more
information, including important
safety information.
United States
Canada and Mexico To turn the right front passenger
airbag on again, insert the ignition
key into the switch, push in, and
move the switch to the on position.
The right front passenger frontal
airbag is now enabled, and
may inflate. See
Airbag On-Off Light
on page 5‑15 for more information.
Passenger Sensing
System
If the instrument panel has one of
the indicators pictured in the
following illustrations, the vehicle
has a passenger sensing system
unless there is an airbag off switch
located on the instrument panel.
If there is an airbag off switch, the
vehicle does not have a passenger
sensing system. See Airbag On-Off
Switch on page 3‑23 for more
information.
Page 112 of 402

Black plate (10,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
5-10 Instruments and Controls
If the vehicle has a diesel engine,
see the Duramax diesel supplement
for more information.
Speedometer
The speedometer shows the
vehicle's speed in either kilometers
per hour (km/h) or miles per
hour (mph).
Odometer
The odometer shows how far the
vehicle has been driven, in either
kilometers or miles.
This vehicle has a tamper‐resistant
odometer. The digital odometer will
read 999,999 if it is turned back.
If the vehicle needs a new odometer
installed, it must be set to the
mileage total of the old odometer.
If that is not possible, then it must
be set at zero and a label must be
put on the driver door to show the
old mileage reading when the new
odometer was installed.
Trip Odometer
The trip odometer can show how far
the vehicle has been driven since
the trip odometer was last set
to zero.
Press the
3on the Driver
Information Center (DIC) switch to
display the trip odometer and the
regular odometer information.
See Driver Information Center (DIC)
on page 5‑24 for more information
on resetting the trip odometer.
To display the odometer reading
with the ignition off, press the
3
on the Driver Information
Center (DIC) switch.
Fuel Gauge
Metric
English
Page 113 of 402

Black plate (11,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
Instruments and Controls 5-11
The fuel gauge, when the ignition is
on, indicates how much fuel is left in
the vehicle fuel tank.
An arrow on the fuel gauge
indicates the side of the vehicle the
fuel door is on.
The gauge first indicates empty
before the vehicle is out of fuel, and
the fuel tank should be
refueled soon.
Listed are four situations customers
might experience with the fuel
gauge. None of these indicate a
problem with the fuel gauge:
.At the gas station, the fuel pump
shuts off before the gauge
reads full.
.It takes a little more or less fuel
to fill up than the fuel gauge
indicated. For example, the
gauge may have indicated the
tank was half full, but it actually
took a little more or less than
half the tank's capacity to fill
the tank.
.The gauge moves a little while
turning a corner or speeding up.
.The gauge does not go back to
empty when the ignition is
turned off.
If the vehicle has a diesel engine,
see the Duramax diesel supplement
for more information.
Engine Oil Pressure
Gauge
Metric