2013 CHEVROLET EXPRESS CARGO VAN ESP

Black plate (27,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
Infotainment System 7-27
Muting a Call
During a call, all sounds from inside
the vehicle can be muted so that the
person on the other end of the call
cannot hear them.
.To mute a call, pressb/g, and
then say “Mute call.”
.To cancel mute, pressb/g,
and then say “Un-mute call.”
Transferring a Call
Audio can be transferred between
the Bluetooth system and the cell
phone.
The cell phone must be paired and
connected with the Bluetooth
system before a call can be
transferred. The connection process
can take up to two minutes after the
ignition is turned to ON/RUN. Transferring Audio from the
Bluetooth System to a Cell Phone
During a call with the audio in the
vehicle:
1. Press
b/g.
2. Say “Transfer Call.”
Transferring Audio to the
Bluetooth System from a Cell
Phone
During a call with the audio on the
cell phone, press
b/g. The audio
transfers to the vehicle. If the audio
does not transfer to the vehicle, use
the audio transfer feature on the cell
phone. See your cell phone
manufacturer's user guide for more
information.
Voice Pass-Thru
Voice pass-thru allows access to the
voice recognition commands on the
cell phone. See your cell phone
manufacturer's user guide to see if
the cell phone supports this feature. To access contacts stored in the cell
phone:
1. Press and hold
b/gfor
two seconds.
2. Say “Bluetooth.” This command
can be skipped.
3. Say “Voice.” The system
responds “OK, accessing
.”
The cell phone's normal prompt
messages will go through their cycle
according to the phone's operating
instructions.
Dual Tone Multi-Frequency
(DTMF) Tones
The Bluetooth system can send
numbers and the numbers stored as
name tags during a call. You can
use this feature when calling a
menu-driven phone system.
Account numbers can also be
stored for use.

Black plate (28,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
7-28 Infotainment System
Sending a Number or Name Tag
During a Call
1. Press
b/g. The system
responds “Ready,”followed by
a tone.
2. Say “Dial.”
3. Say the number or name tag to send.
Clearing the System
Unless information is deleted out of
the in-vehicle Bluetooth system, it
will be retained indefinitely. This
includes all saved name tags in the
phone book and phone pairing
information. For information on how
to delete this information, see the
previous section “Deleting a Paired
Phone” and the previous sections
on deleting name tags.
Other Information
The Bluetooth®word mark and
logos are owned by the Bluetooth®
SIG, Inc. and any use of such marks
by General Motors is under license.
Other trademarks and trade names
are those of their respective owners.
See Radio Frequency Statement on
page 13‑20 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-GEN/210/220/310.

Black plate (5,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
Driving and Operating 9-5
The vehicle's right wheels can drop
off the edge of a road onto the
shoulder while driving. Follow
these tips:
1. Ease off the accelerator andthen, if there is nothing in the
way, steer the vehicle so that it
straddles the edge of the
pavement.
2. Turn the steering wheel about one-eighth of a turn, until the
right front tire contacts the
pavement edge.
3. Turn the steering wheel to go straight down the roadway.
Loss of Control
Skidding
There are three types of skids that
correspond to the vehicle's three
control systems:
.Braking Skid —wheels are not
rolling.
.Steering or Cornering Skid —
too much speed or steering in a
curve causes tires to slip and
lose cornering force.
.Acceleration Skid —too much
throttle causes the driving
wheels to spin.
Defensive drivers avoid most skids
by taking reasonable care suited to
existing conditions, and by not
overdriving those conditions. But
skids are always possible.
If the vehicle starts to slide, follow
these suggestions:
.Ease your foot off the
accelerator pedal and quickly
steer the way you want the
vehicle to go. The vehicle may
straighten out. Be ready for a
second skid if it occurs.
.Slow down and adjust your
driving according to weather
conditions. Stopping distance
can be longer and vehicle
control can be affected when
traction is reduced by water,
snow, ice, gravel, or other material on the road. Learn to
recognize warning clues
—such
as enough water, ice, or packed
snow on the road to make a
mirrored surface —and slow
down when you have any doubt.
.Try to avoid sudden steering,
acceleration, or braking,
including reducing vehicle speed
by shifting to a lower gear. Any
sudden changes could cause
the tires to slide.
Remember: Antilock brakes help
avoid only the braking skid.
Driving on Wet Roads
Rain and wet roads can reduce
vehicle traction and affect your
ability to stop and accelerate.
Always drive slower in these types
of driving conditions and avoid
driving through large puddles and
deep‐standing or flowing water.

Black plate (8,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
9-8 Driving and Operating
Try not to break the fragile traction.
If you accelerate too fast, the drive
wheels will spin and polish the
surface under the tires even more.
TheAntilock Brake System (ABS)
on page 9‑30 improves vehicle
stability during hard stops on a
slippery roads, but apply the brakes
sooner than when on dry pavement.
Allow greater following distance on
any slippery road and watch for
slippery spots. Icy patches can
occur on otherwise clear roads in
shaded areas. The surface of a
curve or an overpass can remain icy
when the surrounding roads are
clear. Avoid sudden steering
maneuvers and braking while
on ice.
Turn off cruise control, if equipped,
on slippery surfaces.Blizzard Conditions
Being stuck in snow can be a
serious situation. Stay with the
vehicle unless there is help nearby.
If possible, use the Roadside
Assistance Program (Mexico) on
page 13‑7 orRoadside Assistance
Program (U.S. and Canada) on
page 13‑11. To get help and keep
everyone in the vehicle safe:
.Turn on the hazard warning
flashers.
.Tie a red cloth to an outside
mirror.
{WARNING
Snow can trap engine exhaust
under the vehicle. This may
cause exhaust gases to get
inside. Engine exhaust contains
carbon monoxide (CO) which
cannot be seen or smelled. It can
cause unconsciousness and even
death.
(Continued)
WARNING (CONTINUED)
If the vehicle is stuck in the snow:
.Clear away snow from around
the base of your vehicle,
especially any that is blocking
the exhaust pipe and/or the
fuel operated heater exhaust
system, if equipped. If the
vehicle has a diesel engine
and a fuel operated heater,
see“Fuel Operated Heater
(FOH)” in the diesel engine
supplement.
.Check again from time to
time to be sure snow does
not collect there.
.Open a window about 5 cm
(2 in) on the side of the
vehicle that is away from the
wind to bring in fresh air.
.Fully open the air outlets on
or under the instrument
panel.
(Continued)

Black plate (17,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
Driving and Operating 9-17
Starting Procedure
1. With your foot off the acceleratorpedal, turn the ignition key to
START. When the engine starts,
let go of the key. The idle speed
will go down as your engine gets
warm. Do not race the engine
immediately after starting it.
Operate the engine and
transmission gently to allow the
oil to warm up and lubricate all
moving parts.
The vehicle has a
Computer-Controlled Cranking
System. This feature assists in
starting the engine and protects
components. If the ignition key is
turned to the START position,
and then released when the
engine begins cranking, the
engine will continue cranking for
a few seconds or until the
vehicle starts. If the engine does
not start and the key is held in
START for many seconds,
cranking will be stopped after
15 seconds to prevent cranking
motor damage. To prevent gear damage, this system also
prevents cranking if the engine
is already running. Engine
cranking can be stopped by
turning the ignition switch to the
ACC/ACCESSORY or LOCK/
OFF position.
When the Low Fuel warning
lamp is on and the FUEL LEVEL
LOW message is displayed in
the Driver Information Center
(DIC), the Computer-Controlled
Cranking System is disabled to
prevent possible vehicle
component damage. When this
happens, hold the ignition switch
in the START position to
continue engine cranking.
Notice: Cranking the engine for
long periods of time, by returning
the key to the START position
immediately after cranking has
ended, can overheat and damage
the cranking motor, and drain the
battery. Wait at least 15 seconds
between each try, to let the
cranking motor cool down. 2. If the engine does not start after
5-10 seconds, especially in very
cold weather (below −18°C or
0°F), it could be flooded with too
much gasoline. Try pushing the
accelerator pedal all the way to
the floor and holding it there as
you hold the key in START for
up to 15 seconds. Wait at least
15 seconds between each try, to
allow the cranking motor to cool
down. When the engine starts,
let go of the key and accelerator.
If the vehicle starts briefly but
then stops again, do the same
thing. This clears the extra
gasoline from the engine. Do not
race the engine immediately
after starting it. Operate the
engine and transmission gently
until the oil warms up and
lubricates all moving parts.

Black plate (23,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
Driving and Operating 9-23
especially when the vehicle has a
heavy load, you might notice an
increase in the effort to shift out of
P (Park). See“Torque Lock” under
Shifting Into Park on page 9‑19 for
more information.
{WARNING
It is dangerous to get out of the
vehicle if the shift lever is not fully
in P (Park) with the parking brake
firmly set. The vehicle can roll.
Do not leave the vehicle when the
engine is running. If you have left
the engine running, the vehicle
can move suddenly. You or others
could be injured. To be sure the
vehicle will not move, even when
you are on fairly level ground,
always set the parking brake and
move the shift lever to P (Park).
See Shifting Into Park on
page 9‑19 andDriving
Characteristics and Towing Tips
on page 9‑47. R (Reverse):
Use this gear to
back up.
Notice: Shifting to R (Reverse)
while the vehicle is moving
forward could damage the
transmission. The repairs would
not be covered by the vehicle
warranty. Shift to R (Reverse) only
after the vehicle is stopped.
To rock the vehicle back and forth to
get out of snow, ice, or sand without
damaging the transmission, see If
the Vehicle Is Stuck on page 9‑9.
N (Neutral): In this position, the
engine does not connect with the
wheels. To restart when you are
already moving, use N (Neutral)
only. Also, use N (Neutral) when the
vehicle is being towed.
{WARNING
Shifting into a drive gear while the
engine is running at high speed is
dangerous. Unless your foot is
(Continued)
WARNING (CONTINUED)
firmly on the brake pedal, the
vehicle could move very rapidly.
You could lose control and hit
people or objects. Do not shift
into a drive gear while the engine
is running at high speed.
Notice: Shifting out of P (Park) or
N (Neutral) with the engine
running at high speed may
damage the transmission. The
repairs would not be covered by
the vehicle warranty. Be sure the
engine is not running at high
speed when shifting the vehicle.
D (Drive): This position is for
normal driving. It provides the best
fuel economy. If you need more
power for passing, and you are:
.Going less than about 55 km/h
(35 mph), push the accelerator
pedal about halfway down.

Black plate (47,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
Driving and Operating 9-47
Towing
General Towing
Information
Only use towing equipment that has
been designed for the vehicle.
Contact your dealer or trailering
dealer for assistance with preparing
the vehicle for towing a trailer. Read
the entire section before towing a
trailer.
For towing a disabled vehicle, see
Towing the Vehicle on page 10‑81.
For towing the vehicle behind
another vehicle such as a motor
home, seeRecreational Vehicle
Towing on page 10‑81.
Driving Characteristics
and Towing Tips
Driving with a Trailer
When towing a trailer:
.Become familiar with the state
and local laws that apply to
trailer towing.
.Do not tow a trailer during the
first 800 km (500 mi) to prevent
damage to the engine, axle,
or other parts.
.Then during the first 800 km
(500 mi) of trailer towing, do not
drive over 80 km/h (50 mph) and
do not make starts at full throttle.
.Vehicles can tow in D (Drive).
Shift the transmission to a lower
gear if the transmission shifts
too often under heavy loads and/
or hilly conditions.
{WARNING
When towing a trailer, exhaust
gases may collect at the rear of
the vehicle and enter if the
liftgate, trunk/hatch, or rear-most
window is open.
When towing a trailer:
.Do not drive with the liftgate,
trunk/hatch, or rear-most
window open.
(Continued)
WARNING (CONTINUED)
.Fully open the air outlets on
or under the instrument
panel.
.Also adjust the Climate
Control system to a setting
that brings in only outside air.
See“Climate Control System”
in the Index.
For more information about
Carbon Monoxide, see Engine
Exhaust on page 9‑21.
Towing a trailer requires a certain
amount of experience. The
combination you are driving is
longer and not as responsive as the
vehicle itself. Get acquainted with
the handling and braking of the rig
before setting out for the open road.
Before starting, check all trailer hitch
parts and attachments, safety
chains, electrical connectors, lamps,
tires, and mirrors. If the trailer has
electric brakes, start the

Black plate (49,1)Chevrolet Express Owner Manual - 2013 - 1stPrintReady - 6/19/12
Driving and Operating 9-49
for a few minutes before turning the
engine off. If the overheat warning
comes on, seeEngine Overheating
on page 10‑21.
Parking on Hills
{WARNING
Parking the vehicle on a hill with
the trailer attached can be
dangerous. If something goes
wrong, the rig could start to move.
People can be injured, and both
the vehicle and the trailer can be
damaged. When possible, always
park the rig on a flat surface.
If parking the rig on a hill:
1. Press the brake pedal, but do not shift into P (Park) yet. Turn
the wheels into the curb if facing
downhill or into traffic if facing
uphill.
2. Have someone place chocks under the trailer wheels. 3. When the wheel chocks are in
place, release the regular brakes
until the chocks absorb the load.
4. Reapply the brake pedal. Then apply the parking brake and shift
into P (Park).
5. Release the brake pedal.Leaving After Parking on a Hill
1. Apply and hold the brake pedal.
2. Start the engine.
3. Shift into a gear.
4. Release the parking brake.
5. Let up on the brake pedal.
6. Drive slowly until the trailer is clear of the chocks.
7. Stop and have someone pick up and store the chocks.
Maintenance when Trailer
Towing
The vehicle needs service more
often when pulling a trailer. See
Maintenance Schedule on
page 11‑3. Things that are especially important in trailer
operation are automatic
transmission fluid, engine oil, axle
lubricant, belts, cooling system, and
brake system. It is a good idea to
inspect these before and during
the trip.
Check periodically to see that all
hitch nuts and bolts are tight.
Trailer Towing
If the vehicle has a diesel engine,
see the Duramax diesel
supplement.
{WARNING
The driver can lose control when
pulling a trailer if the correct
equipment is not used or the
vehicle is not driven properly. For
example, if the trailer is too
heavy, the brakes may not work
well
—or even at all. The driver
and passengers could be
(Continued)