Black plate (19,1)Chevrolet Avalanche Owner Manual - 2013 - CRC - 8/27/12
Customer Information 13-19
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA (or
Transport Canada) in a situation like
this, notify General Motors.
Call 1-800-222-1020, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance
Center
P.O. Box 33170
Detroit, MI 48232-5170
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
General Motors of Canada Limited
Customer Care Centre,
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings.
Event Data Recorders
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an air
bag deployment or hitting a road
obstacle, data that will assist in
understanding how a vehicle’s
systems performed. The EDR is
designed to record data related to
vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The
EDR in this vehicle is designed to
record such data as:
.How various systems in your
vehicle were operating;
.Whether or not the driver and
passenger safety belts were
buckled/fastened;
.How far (if at all) the driver was
depressing the accelerator and/
or brake pedal; and,
.How fast the vehicle was
traveling.
Black plate (1,1)Chevrolet Avalanche Owner Manual - 2013 - CRC - 8/27/12
INDEX i-1
A
Accessories andModifications . . . . . . . . . . . . . . . . . 10-3
Accessory Power . . . . . . . . . . . . . . 9-25
Active Fuel Management
®. . . . . 9-28
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . . . 9-76
Additional Information OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-5
Adjustable Throttle and Brake Pedal . . . . . . . . . . . . . . . . . . 9-21
Adjustments Lumbar, Front Seats . . . . . . . . . . . 3-4
Air Cleaner/Filter, Engine . . . . . 10-13
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-9
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . 3-34
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . 3-26
Passenger Sensing
System . . . . . . . . . . . . . . . . . . . . . . 3-28
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-25 Airbag System (cont'd)
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . 3-26
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-24
Where Are the Airbags? . . . . . . 3-22
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . 3-32
Passenger Status Indicator . . . 5-16
Readiness Light . . . . . . . . . . . . . . 5-15
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . 3-32
System Check . . . . . . . . . . . . . . . . 3-20
Alarm Vehicle Security . . . . . . . . . . . . . . 2-16
AM-FM Radio . . . . . . . . . . . . . . . . . . 7-10
Antenna Satellite Radio . . . . . . . . . . . . . . . . 7-15
Antilock Brake System (ABS) . . . . . . . . . . . . . . . . 9-41
Warning Light . . . . . . . . . . . . . . . . . 5-21
Appearance Care
Exterior . . . . . . . . . . . . . . . . . . . . . 10-88
Interior . . . . . . . . . . . . . . . . . . . . . . 10-91
Armrest Storage . . . . . . . . . . . . . . . . 4-1 Assistance Program,
Roadside . . . . . . . . . . . . . . 13-7, 13-11
Audio Players . . . . . . . . . . . . . . . . . 7-15 CD . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-15
CD/DVD . . . . . . . . . . . . . . . . . . . . . . 7-20
Audio System Radio Reception . . . . . . . . . . . . . . 7-14
Rear Seat (RSA) . . . . . . . . . . . . . 7-46
Theft-Deterrent Feature . . . . . . . . 7-2
Automatic Dimming Mirrors . . . . . . . . . . . . . . 2-21
Door Locks . . . . . . . . . . . . . . . . . . . . 2-7
Headlamp System . . . . . . . . . . . . . 6-4
Level Control . . . . . . . . . . . . . . . . . 9-46
Transmission . . . . . . . . . . . . . . . . . 9-29
Transmission Fluid . . . . . . . . . 10-10
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . 9-32
Shift Lock ControlFunction Check . . . . . . . . . . . 10-28
Auxiliary
Devices . . . . . . . . . . . . . . . . . . . . . . . 7-31
Axle, Front . . . . . . . . . . . . . . . . . . . . 10-26
Axle, Rear . . . . . . . . . . . . . . . . . . . . 10-27
Black plate (6,1)Chevrolet Avalanche Owner Manual - 2013 - CRC - 8/27/12
i-6 INDEX
HeaterEngine . . . . . . . . . . . . . . . . . . . . . . . . 9-24
Heating and Air Conditioning . . . 8-1
High-Beam On Light . . . . . . . . . . . 5-24
Highway Hypnosis . . . . . . . . . . . . . 9-11
Hill and Mountain Roads . . . . . . . 9-12
Hill Start Assist (HSA) . . . . . . . . . 9-42
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . 10-4
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
How to Wear Safety Belts Properly . . . . . . . . . . . . . . . . . . . . . . 3-12
I
Ignition Positions . . . . . . . . . . . . . . 9-21
Ignition Transmission Lock
Check . . . . . . . . . . . . . . . . . . . . . . . 10-28
Immobilizer . . . . . . . . . . . . . . . . . . . . 2-17
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . 3-37
Infotainment . . . . . . . . . . . . . . . . . . . . 7-1
Instrument Cluster . . . . . . . . . . . . . 5-10
Introduction . . . . . . . . . . . . . . . . . . . . . . . iii
J
Jump Starting . . . . . . . . . . . . . . . . . 10-78
K
Key and Lock Messages . . . . . . . 5-38
Keyless Entry Remote (RKE) System . . . . . . . . 2-2
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
L
Labeling, Tire Sidewall . . . . . . . . 10-44
Lamps Daytime Running (DRL) . . . . . . . 6-3
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
Exterior Cargo . . . . . . . . . . . . . . . . . 6-6
Exterior Controls . . . . . . . . . . . . . . . 6-1
Exterior Lamps OffReminder . . . . . . . . . . . . . . . . . . . . 6-3
License Plate . . . . . . . . . . . . . . . 10-32
Malfunction Indicator . . . . . . . . . 5-17
Messages . . . . . . . . . . . . . . . . . . . . 5-38
Reading . . . . . . . . . . . . . . . . . . . . . . . 6-7
Lap Belt . . . . . . . . . . . . . . . . . . . . . . . 3-18
Lap-Shoulder Belt . . . . . . . . . . . . . 3-13 LATCH System
Replacing Parts after a
Crash . . . . . . . . . . . . . . . . . . . . . . . 3-49
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . 3-43
Level Control Automatic . . . . . . . . . . . . . . . . . . . . . 9-46
Lighting Entry/Exit . . . . . . . . . . . . . . . . . . . . . . 6-8
Illumination Control . . . . . . . . . . . . 6-7
Lights
Airbag Readiness . . . . . . . . . . . . . 5-15
Antilock Brake System(ABS) Warning . . . . . . . . . . . . . . 5-21
Brake System Warning . . . . . . . 5-20
Charging System . . . . . . . . . . . . . 5-17
Cruise Control . . . . . . . . . . . . . . . . 5-24
Engine Oil Pressure . . . . . . . . . . 5-23
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-3
Front Fog Lamp . . . . . . . . . . . . . . 5-24
High-Beam On . . . . . . . . . . . . . . . . 5-24
High/Low Beam Changer . . . . . . 6-3
Low Fuel Warning . . . . . . . . . . . . 5-23
Safety Belt Reminders . . . . . . . . 5-14
Security . . . . . . . . . . . . . . . . . . . . . . 5-23
StabiliTrak
®OFF . . . . . . . . . . . . . 5-21
Black plate (7,1)Chevrolet Avalanche Owner Manual - 2013 - CRC - 8/27/12
INDEX i-7
Lights (cont'd)Tire Pressure . . . . . . . . . . . . . . . . . 5-22
Tow/Haul Mode . . . . . . . . . . . . . . . 5-21
Traction Control System
(TCS)/StabiliTrak
®. . . . . . . . . . 5-22
Locking Rear Axle . . . . . . . . . . . . . 9-46
Locks Automatic Door . . . . . . . . . . . . . . . . 2-7
Delayed Locking . . . . . . . . . . . . . . . 2-7
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Lockout Protection . . . . . . . . . . . . . 2-8
Power Door . . . . . . . . . . . . . . . . . . . . 2-7
Safety . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Loss of Control . . . . . . . . . . . . . . . . . 9-5
Low Fuel Warning Light . . . . . . . . 5-23
Lower Anchors and Tethers
for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . 3-43
Lumbar Adjustment . . . . . . . . . . . . . 3-4 Front Seats . . . . . . . . . . . . . . . . . . . . 3-4
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . .11-15
Maintenance Schedule Recommended Fluidsand Lubricants . . . . . . . . . . . . .11-12
Transfer Case . . . . . . . . . . 9-34, 9-39
Malfunction Indicator Lamp . . . . 5-17
Manual Mode . . . . . . . . . . . . . . . . . . 9-32
Memory Features . . . . . . . . . . . . . . . 1-9
Memory Seats . . . . . . . . . . . . . . . . . . 3-7
Messages Airbag System . . . . . . . . . . . . . . . . 5-40
Battery Voltage andCharging . . . . . . . . . . . . . . . . . . . . 5-34
Brake System . . . . . . . . . . . . . . . . 5-35
Door Ajar . . . . . . . . . . . . . . . . . . . . . 5-35
Engine Cooling System . . . . . . . 5-36
Engine Oil . . . . . . . . . . . . . . . . . . . . 5-37
Engine Power . . . . . . . . . . . . . . . . 5-38
Fuel System . . . . . . . . . . . . . . . . . . 5-38
Key and Lock . . . . . . . . . . . . . . . . . 5-38
Lamp . . . . . . . . . . . . . . . . . . . . . . . . . 5-38 Messages (cont'd)
Object Detection System . . . . . 5-39
Ride Control System . . . . . . . . . . 5-39
Security . . . . . . . . . . . . . . . . . . . . . . 5-41
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-41
Transmission . . . . . . . . . . . . . . . . . 5-42
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-34
Vehicle Reminder . . . . . . . . . . . . . 5-43
Washer Fluid . . . . . . . . . . . . . . . . . 5-43
Midgate
®. . . . . . . . . . . . . . . . . . . . . . . 2-8
Mirrors Automatic Dimming . . . . . . . . . . . 2-21
Automatic DimmingRearview . . . . . . . . . . . . . . . . . . . . 2-22
Convex . . . . . . . . . . . . . . . . . . . . . . . 2-19
Folding . . . . . . . . . . . . . . . . . . . . . . . 2-20
Heated . . . . . . . . . . . . . . . . . . . . . . . 2-21
Manual Rearview . . . . . . . . . . . . . 2-22
Park Tilt . . . . . . . . . . . . . . . . . . . . . . 2-21
Power . . . . . . . . . . . . . . . . . . . . . . . . 2-19
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . 10-52
Black plate (8,1)Chevrolet Avalanche Owner Manual - 2013 - CRC - 8/27/12
i-8 INDEX
N
NavigationOnStar®. . . . . . . . . . . . . . . . . . . . . . 14-2
Vehicle Data Recording and Privacy . . . . . . . . . . . . . . . 13-20
New Vehicle Break-In . . . . . . . . . . 9-20
O
Object Detection System Messages . . . . . . . . . . . . . . . . . . . . 5-39
Odometer . . . . . . . . . . . . . . . . . . . . . . 5-11 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11
Off-Road . . . . . . . . . . . . . . . . . . . . . . . 9-6
Driving . . . . . . . . . . . . . . . . . . . . . . . . . 9-6
Recovery . . . . . . . . . . . . . . . . . . . . . . 9-5
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 10-6
Engine Oil Life System . . . . . . . 10-9
Engine Oil PressureGauge . . . . . . . . . . . . . . . . . . . . . . 5-12
Messages . . . . . . . . . . . . . . . . . . . . 5-37
Pressure Light . . . . . . . . . . . . . . . . 5-23 Older Children, Restraints . . . . . 3-35
Online Owner Center . . . . . . . . . . 13-6
OnStar
®
System, In Brief . . . . . . . . . . . . . . 1-28
OnStar®Additional
Information . . . . . . . . . . . . . . . . . . . 14-5
OnStar
®Connections . . . . . . . . . . 14-4
OnStar®Diagnostics . . . . . . . . . . . 14-5
OnStar®Emergency . . . . . . . . . . . 14-2
OnStar®Navigation . . . . . . . . . . . . 14-2
OnStar®Overview . . . . . . . . . . . . . 14-1
OnStar®Security . . . . . . . . . . . . . . 14-2
Operation, Infotainment System . . . . . . . . . . . . . . . . . . . . . . . . 7-6
Ordering Service Publications . . . . . . . . 13-17
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Overheated Engine Protection
Operating Mode . . . . . . . . . . . . . 10-20
Overheating, Engine . . . . . . . . . . 10-18
Overview, Infotainment System . . . . . . . . . . . . . . . . . . . . 7-3, 7-5
P
ParkShifting Into . . . . . . . . . . . . . . . . . . . 9-26
Shifting Out of . . . . . . . . . . . . . . . . 9-27
Tilt Mirrors . . . . . . . . . . . . . . . . . . . . 2-21
Parking Assist, Ultrasonic . . . . . . . . . . . . . 9-49
Brake . . . . . . . . . . . . . . . . . . . . . . . . . 9-42
Brake and P (Park)
Mechanism Check . . . . . . . . 10-29
Over Things That Burn . . . . . . . 9-28
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . 5-16
Passenger Sensing System . . . 3-28
Perchlorate Materials Requirements, California . . . . . 10-3
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-44
Phone Bluetooth . . . . . . . . . . . . . . . . . . . . . 7-48
Power Door Locks . . . . . . . . . . . . . . . . . . . . 2-7
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . 2-19
Outlets . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Protection, Battery . . . . . . . . . . . . . 6-8
Retained Accessory (RAP) . . . 9-25
Black plate (9,1)Chevrolet Avalanche Owner Manual - 2013 - CRC - 8/27/12
INDEX i-9
Power (cont'd)Seat Adjustment . . . . . . . . . . . . . . . 3-4
Steering Fluid . . . . . . . . . . . . . . . 10-20
Windows . . . . . . . . . . . . . . . . . . . . . 2-23
Power Assist Steps . . . . . . . . . . . . 2-15
Pregnancy, Using Safety Belts . . . . . . . . . . . . . . . . . . . . . . . . . 3-17
Privacy Radio Frequency
Identification (RFID) . . . . . . . 13-20
Program Courtesy Transportation . . . . 13-13
Proposition 65 Warning, California . . . . . . . . . . . . . . . . . . . . . 10-2
R
Radio Frequency
Identification (RFID) . . . . . . . . 13-20
Statement . . . . . . . . . . . . . . . . . . 13-21
Radios
AM-FM Radio . . . . . . . . . . . . . . . . . 7-10
CD/DVD Player . . . . . . . . . . . . . . . 7-20
Reception . . . . . . . . . . . . . . . . . . . . 7-14
Satellite . . . . . . . . . . . . . . . . . . . . . . . 7-11 Reading Lamps . . . . . . . . . . . . . . . . . 6-7
Rear Axle . . . . . . . . . . . . . . . . . . . . . 10-27
Locking . . . . . . . . . . . . . . . . . . . . . . . 9-46
Rear Seat Audio (RSA) System . . . . . . . . . . . . . . . . . . . . . . . 7-46
Rear Seat Entertainment System . . . . . . . . . . . . . . . . . . . . . . . 7-36
Rear Seat Audio (RSA) . . . . . . . 7-46
Rear Seats . . . . . . . . . . . . . . . . . . . . 3-10
Rear Vision Camera (RVC) . . . . 9-51
Rearview Mirrors . . . . . . . . . . . . . . 2-22 Automatic Dimming . . . . . . . . . . . 2-22
Reclining Seatbacks . . . . . . . . . . . . 3-5
Recommended Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-55
Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . 11-12
Records Maintenance . . . . . . . . . . . . . . . . .11-15
Recreational Vehicle Towing . . . . . . . . . . . . . . . . . . . . . . 10-83
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . 13-7
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Remote Vehicle Start . . . . . . . . . . . 2-4 Replacement
Glass . . . . . . . . . . . . . . . . . . . . . . . 10-30
Replacement Bulbs . . . . . . . . . . . 10-32
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . 3-34
Maintenance . . . . . . . . . . . . . . . . .11-14
Replacing Airbag System . . . . . . 3-34
Replacing LATCH System
Parts after a Crash . . . . . . . . . . . 3-49
Replacing Safety Belt System Parts after a Crash . . . 3-20
Reporting Safety Defects Canadian Government . . . . . . 13-18
General Motors . . . . . . . . . . . . . 13-19
U.S. Government . . . . . . . . . . . 13-18
Restraints
Where to Put . . . . . . . . . . . . . . . . . 3-41
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . 9-25
Ride Control Systems Messages . . . . . . . . . . . . . . . . . . . . 5-39
Roads Driving, Wet . . . . . . . . . . . . . . . . . . 9-10
Roadside Assistance Program . . . . . . . . . . . . . . . 13-7, 13-11
Black plate (10,1)Chevrolet Avalanche Owner Manual - 2013 - CRC - 8/27/12
i-10 INDEX
RoofSunroof . . . . . . . . . . . . . . . . . . . . . . . 2-25
Roof Rack System . . . . . . . . . . . . . 4-11
Rotation, Tires . . . . . . . . . . . . . . . . 10-56
Routing, Engine Drive Belt . . . . . 12-4
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . 9-29
S
Safety Belts . . . . . . . . . . . . . . . . . . . 3-11
Care . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19
Extender . . . . . . . . . . . . . . . . . . . . . . 3-19
How to Wear Safety BeltsProperly . . . . . . . . . . . . . . . . . . . . . 3-12
Lap Belt . . . . . . . . . . . . . . . . . . . . . . 3-18
Lap-Shoulder Belt . . . . . . . . . . . . 3-13
Reminders . . . . . . . . . . . . . . . . . . . . 5-14
Replacing after a Crash . . . . . . 3-20
Use During Pregnancy . . . . . . . . 3-17
Safety Defects Reporting Canadian Government . . . . . . 13-18
General Motors . . . . . . . . . . . . . 13-19
U.S. Government . . . . . . . . . . . 13-18
Safety Locks . . . . . . . . . . . . . . . . . . . . 2-8
Safety System Check . . . . . . . . . . 3-19
Satellite Radio . . . . . . . . . . . . . . . . . 7-11 Scheduling Appointments . . . . . 13-13
Seats
Adjustment, Front . . . . . . . . . . . . . . 3-3
Center Seat . . . . . . . . . . . . . . . . . . . 3-3
Head Restraints . . . . . . . . . . . . . . . 3-2
Heated and Ventilated Front . . . 3-8
Lumbar Adjustment, Front . . . . . 3-4
Memory . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Power Adjustment, Front . . . . . . 3-4
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Reclining Seatbacks . . . . . . . . . . . 3-5
Secondary Latch System . . . . . 10-75
Securing Child Restraints . . . . . . . . 3-49, 3-51, 3-52
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-23
Messages . . . . . . . . . . . . . . . . . . . . 5-41
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-2
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 2-16
Vehicle Alarm . . . . . . . . . . . . . . . . . 2-16
Service
Accessories andModifications . . . . . . . . . . . . . . . . 10-3
Doing Your Own Work . . . . . . . . 10-3
Engine Soon Light . . . . . . . . . . . . 5-17
Maintenance Records . . . . . . .11-15 Service (cont'd)
Maintenance, General
Information . . . . . . . . . . . . . . . . . . 11-1
Parts Identification Label . . . . . 12-1
Publications Ordering
Information . . . . . . . . . . . . . . . . 13-17
Scheduling Appointments . . . 13-13
Servicing the Airbag . . . . . . . . . . . 3-32
Shift Lock Control Function Check, Automatic
Transmission . . . . . . . . . . . . . . . . 10-28
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 9-26
Out of Park . . . . . . . . . . . . . . . . . . . 9-27
Sidemarker Bulb Replacement . . . . . . . . . . 10-31
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 6-5
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . 12-2
Speedometer . . . . . . . . . . . . . . . . . . 5-11
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . 5-21
System . . . . . . . . . . . . . . . . . . . . . . . 9-43
Start Assist, Hills . . . . . . . . . . . . . . 9-42
Start Vehicle, Remote . . . . . . . . . . 2-4
Starter Switch Check . . . . . . . . . 10-27