
Black plate (48,1)Chevrolet Avalanche Owner Manual - 2013 - CRC - 8/27/12
7-48 Infotainment System
Phone
Bluetooth
For vehicles equipped with
Bluetooth capability, the system can
interact with many cell phones,
allowing:
.Placement and receipt of calls in
a hands-free mode.
.Sharing of the cell phone’s
address book or contact list with
the vehicle.
To minimize driver distraction,
before driving, and with the vehicle
parked:
.Become familiar with the
features of the cell phone.
Organize the phone book and
contact lists clearly and delete
duplicate or rarely used entries.
If possible, program speed dial
or other shortcuts.
.Review the controls and
operation of the infotainment
system.
.Pair cell phone(s) to the vehicle.
The system may not work with
all cell phones. See “Pairing”in
this section for more information.
.If the cell phone has voice
dialing capability, learn to use
that feature to access the
address book or contact list. See
“Voice Pass-Thru” in this section
for more information.
.See “Storing and Deleting Phone
Numbers” in this section for
more information.
{WARNING
When using a cell phone, it can
be distracting to look too long or
too often at the screen of the
phone or the infotainment
(navigation) system. Taking your
eyes off the road too long or too
often could cause a crash
resulting in injury or death. Focus
your attention on driving. A Bluetooth system can use a
Bluetooth-capable cell phone with a
Hands-Free Profile to make and
receive phone calls. The system
can be used while the key is in the
ON/RUN or ACC/ACCESSORY
position. The range of the Bluetooth
system can be up to 9.1 m (30 ft).
Not all phones support all functions,
and not all phones work with the
in-vehicle Bluetooth system. See
www.gm.com/bluetooth for more
information on compatible phones.
Voice Recognition
The Bluetooth system uses voice
recognition to interpret voice
commands to dial phone numbers
and name tags.
For additional information, say
“Help”
while you are in a voice
recognition menu.
Noise: Keep interior noise levels to
a minimum. The system may not
recognize voice commands if there
is too much background noise.

Black plate (2,1)Chevrolet Avalanche Owner Manual - 2013 - CRC - 8/27/12
9-2 Driving and Operating
Fuel E85 (85% Ethanol) . . . . . 9-57
Filling the Tank . . . . . . . . . . . . . . 9-58
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 9-60
Towing
General TowingInformation . . . . . . . . . . . . . . . . . 9-60
Driving Characteristics and Towing Tips . . . . . . . . . . . . . . . . 9-60
Trailer Towing . . . . . . . . . . . . . . . . 9-63
Towing Equipment . . . . . . . . . . . 9-67
Trailer Sway Control (TSC) . . . . . . . . . . . . . . 9-76
Conversions and Add-Ons
Add-On ElectricalEquipment . . . . . . . . . . . . . . . . . 9-76
Driving Information
Distracted Driving
Distraction comes in many forms
and can take your focus from the
task of driving. Exercise good
judgment and do not let other
activities divert your attention
away from the road. Many local
governments have enacted laws
regarding driver distraction. Become
familiar with the local laws in
your area.
To avoid distracted driving, always
keep your eyes on the road, hands
on the wheel, and mind on the drive.
.Do not use a phone in
demanding driving situations.
Use a hands-free method to
place or receive necessary
phone calls.
.Watch the road. Do not
read, take notes, or look up
information on phones or other
electronic devices.
.Designate a front seat
passenger to handle potential
distractions.
.Become familiar with vehicle
features before driving, such as
programming favorite radio
stations and adjusting climate
control and seat settings.
Program all trip information into
any navigation device prior to
driving.
.Wait until the vehicle is parked
to retrieve items that have fallen
to the floor.
.Stop or park the vehicle to tend
to children.
.Keep pets in an appropriate
carrier or restraint.
.Avoid stressful conversations
while driving, whether with a
passenger or on a cell phone.

Black plate (5,1)Chevrolet Avalanche Owner Manual - 2013 - CRC - 8/27/12
Driving and Operating 9-5
Off-Road Recovery
The vehicle's right wheels can drop
off the edge of a road onto the
shoulder while driving. Follow
these tips:
1. Ease off the accelerator andthen, if there is nothing in the
way, steer the vehicle so that it
straddles the edge of the
pavement.
2. Turn the steering wheel about one-eighth of a turn, until the
right front tire contacts the
pavement edge. 3. Turn the steering wheel to go
straight down the roadway.
Loss of Control
Skidding
There are three types of skids that
correspond to the vehicle's three
control systems:
.Braking Skid —wheels are not
rolling.
.Steering or Cornering
Skid —too much speed or
steering in a curve causes tires
to slip and lose cornering force.
.Acceleration Skid —too much
throttle causes the driving
wheels to spin.
Defensive drivers avoid most skids
by taking reasonable care suited to
existing conditions, and by not
overdriving those conditions. But
skids are always possible. If the vehicle starts to slide, follow
these suggestions:
.Ease your foot off the
accelerator pedal and steer the
way you want the vehicle to go.
The vehicle may straighten out.
Be ready for a second skid if it
occurs.
.Slow down and adjust your
driving according to weather
conditions. Stopping distance
can be longer and vehicle
control can be affected when
traction is reduced by water,
snow, ice, gravel, or other
material on the road. Learn to
recognize warning clues
—such
as enough water, ice, or packed
snow on the road to make a
mirrored surface —and slow
down when you have any doubt.
.Try to avoid sudden steering,
acceleration, or braking,
including reducing vehicle speed
by shifting to a lower gear. Any
sudden changes could cause
the tires to slide.

Black plate (7,1)Chevrolet Avalanche Owner Manual - 2013 - CRC - 8/27/12
Driving and Operating 9-7
WARNING (Continued)
.Keep cargo in the cargo area
as far forward and as low as
possible. The heaviest things
should be on the floor,
forward of the rear axle.
.Heavy loads on the roof raise
the vehicle's center of gravity,
making it more likely to roll
over. You can be seriously or
fatally injured if the vehicle
rolls over. Put heavy loads
inside the cargo area, not on
the roof.
For more information about loading
the vehicle, see Vehicle Load Limits
and Tires.
Environmental Concerns
.Always use established trails,
roads, and areas that have been
set aside for public off-road
recreational driving and obey all
posted regulations.
.Do not damage shrubs, flowers,
trees, or grasses or disturb
wildlife.
.Do not park over things that
burn. See Parking over Things
That Burn on page 9‑28.
Driving on Hills
Driving safely on hills requires good
judgment and an understanding of
what the vehicle can and cannot do.
{WARNING
Many hills are simply too steep
for any vehicle. Driving up hills
can cause the vehicle to stall.
Driving down hills can cause loss
of control. Driving across hills can
cause a rollover. You could be
injured or killed. Do not drive on
steep hills.
Before driving on a hill, assess
the steepness, traction, and
obstructions. If the terrain ahead cannot be seen, get out of the
vehicle and walk the hill before
driving further.
When driving on hills:
.Use a low gear and keep a firm
grip on the steering wheel.
.Maintain a slow speed.
.When possible, drive straight up
or down the hill.
.Slow down when approaching
the top of the hill.
.Use headlamps even during the
day to make the vehicle more
visible.
{WARNING
Driving to the top of a hill at high
speed can cause an accident.
There could be a drop-off,
embankment, cliff, or even
another vehicle. You could be
seriously injured or killed. As you
near the top of a hill, slow down
and stay alert.

Black plate (9,1)Chevrolet Avalanche Owner Manual - 2013 - CRC - 8/27/12
Driving and Operating 9-9
3. If the vehicle cannot be restartedafter stalling, set the parking
brake, shift an automatic
transmission into P (Park), and
turn the vehicle off.
3.1. Leave the vehicle and
seek help.
3.2. Stay clear of the path the vehicle would take if it
rolled downhill.
.Avoid turns that take the vehicle
across the incline of the hill.
A hill that can be driven straight
up or down might be too steep to
drive across. Driving across an
incline puts more weight on the
downhill wheels which could
cause a downhill slide or a
rollover.
.Surface conditions can be a
problem. Loose gravel, muddy
spots, or even wet grass can
cause the tires to slip sideways,
downhill. If the vehicle slips
sideways, it can hit something
that will trip it –a rock, a
rut, etc. –and roll over.
.Hidden obstacles can make the
steepness of the incline more
severe. If a rock is driven across
with the uphill wheels, or if the
downhill wheels drop into a rut
or depression, the vehicle can tilt
even more.
.If an incline must be driven
across, and the vehicle starts to
slide, turn downhill. This should
help straighten out the vehicle
and prevent the side slipping.
{WARNING
Getting out of the vehicle on the
downhill side when stopped
across an incline is dangerous.
If the vehicle rolls over, you could
be crushed or killed. Always get
out on the uphill side of the
vehicle and stay well clear of the
rollover path.
Driving in Mud, Sand, Snow,
or Ice
Use a low gear when driving in
mud –the deeper the mud, the
lower the gear. Keep the vehicle
moving to avoid getting stuck.
Traction changes when driving on
sand. On loose sand, such as on
beaches or sand dunes, the tires
tend to sink into the sand. This
affects steering, accelerating, and
braking. Drive at a reduced speed
and avoid sharp turns or abrupt
maneuvers.
Traction is reduced on hard packed
snow and ice and it is easy to lose
control. Reduce vehicle speed when
driving on hard packed snow
and ice.

Black plate (13,1)Chevrolet Avalanche Owner Manual - 2013 - CRC - 8/27/12
Driving and Operating 9-13
Try not to break the fragile traction.
If you accelerate too fast, the drive
wheels will spin and polish the
surface under the tires even more.
The Antilock Brake System (ABS)
improves vehicle stability during
hard stops on slippery roads, but
apply the brakes sooner than when
on dry pavement. SeeAntilock
Brake System (ABS) on page 9‑41.
Allow greater following distance on
any slippery road and watch for
slippery spots. Icy patches can
occur on otherwise clear roads in
shaded areas. The surface of a
curve or an overpass can remain icy
when the surrounding roads are
clear. Avoid sudden steering
maneuvers and braking while
on ice.
Turn off cruise control on slippery
surfaces.Blizzard Conditions
Being stuck in snow can be a
serious situation. Stay with the
vehicle unless there is help
nearby. If possible, use Roadside
Assistance. See Roadside
Assistance Program (Mexico) on
page 13‑7 orRoadside Assistance
Program (U.S. and Canada) on
page 13‑11. To get help and keep
everyone in the vehicle safe:
.Turn on the hazard warning
flashers.
.Tie a red cloth to an outside
mirror.
{WARNING
Snow can trap engine exhaust
under the vehicle. This may
cause exhaust gases to get
inside. Engine exhaust contains
carbon monoxide (CO) which
cannot be seen or smelled. It can
cause unconsciousness and even
death.
If the vehicle is stuck in the snow:
.Clear away snow from around
the base of your vehicle,
especially any that is blocking
the exhaust pipe.
.Check again from time to
time to be sure snow does
not collect there.
.Open a window about 5 cm
(2 in) on the side of the
vehicle that is away from the
wind to bring in fresh air.
(Continued)

Black plate (14,1)Chevrolet Avalanche Owner Manual - 2013 - CRC - 8/27/12
9-14 Driving and Operating
WARNING (Continued)
.Fully open the air outlets on
or under the instrument
panel.
.Adjust the climate control
system to a setting that
circulates the air inside the
vehicle and set the fan speed
to the highest setting. See
“Climate Control Systems”in
the Index.
For more information about
carbon monoxide, see Engine
Exhaust on page 9‑28.
To save fuel, run the engine for only
short periods as needed to warm
the vehicle and then shut the engine
off and close the window most of
the way to save heat. Repeat this
until help arrives but only when you
feel really uncomfortable from the
cold. Moving about to keep warm
also helps. If it takes some time for help to
arrive, now and then when you run
the engine, push the accelerator
pedal slightly so the engine runs
faster than the idle speed. This
keeps the battery charged to restart
the vehicle and to signal for help
with the headlamps. Do this as little
as possible to save fuel.
If the Vehicle Is Stuck
Slowly and cautiously spin the
wheels to free the vehicle when
stuck in sand, mud, ice, or snow.
See
“Rocking Your Vehicle to Get It
Out” later in this section.
If the vehicle has a traction system,
it can often help to free a stuck
vehicle. Refer to the vehicle's
traction system in the Index. If stuck
too severely for the traction system
to free the vehicle, turn the traction
system off and use the rocking
method.
{WARNING
If the vehicle's tires spin at high
speed, they can explode, and you
or others could be injured. The
vehicle can overheat, causing an
engine compartment fire or other
damage. Spin the wheels as little
as possible and avoid going
above 56 km/h (35 mph).
For information about using tire
chains on the vehicle, see Tire
Chains on page 10‑63.
Rocking the Vehicle to Get
it Out
Turn the steering wheel left and
right to clear the area around the
front wheels. For four-wheel-drive
vehicles with a two-speed automatic
transfer case, shift into Four-Wheel
High. For vehicles with StabiliTrak,
turn the traction control part of the
system off. Shift back and forth
between R (Reverse) and a forward
gear, spinning the wheels as little as

Black plate (34,1)Chevrolet Avalanche Owner Manual - 2013 - CRC - 8/27/12
9-34 Driving and Operating
Drive Systems
Four-Wheel Drive (Two
Speed Automatic
Transfer Case)
If the vehicle has four-wheel drive,
you can send the engine's driving
power to all four wheels for extra
traction. Read the following before
using four-wheel drive.
Notice:Driving on clean, dry
pavement in Four-Wheel Drive
High or Four-Wheel Drive Low for
an extended period of time may
cause premature wear on the
vehicle's powertrain. Do not drive
on clean, dry pavement in
Four-Wheel Drive High or
Four-Wheel Drive Low for
extended periods of time. While driving on clean dry pavement
and during tight turns, you may
experience a vibration in the
steering system.
The vehicle has StabiliTrak
®.
Shifting into Four-Wheel Drive Low
will turn Traction Control and
StabiliTrak off. See StabiliTrak
®
System on page 9‑43.
Front Axle
The front axle engages and
disengages automatically when you
shift the transfer case. Some delay
for the axle to engage or disengage
is normal.
Automatic Transfer Case
The transfer case knob is located to
the left of the instrument panel
cluster.
Use this dial to shift into and out of
four-wheel drive.