
Black plate (4,1)Cadillac XTS Owner Manual - 2013 - 1st - 4/13/12
13-4 Customer Information
Canada
General Motors of Canada Limited
Canadian Cadillac Customer Care
Centre, Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-888-446-2000
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Service: 1-800-882-1112
Overseas
Please contact the local General
Motors Business Unit.
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Cadillac has TTY equipment
available at its Customer Assistance
Center. Any TTY user cancommunicate with Cadillac by
dialing: 1-800-833-2622. TTY users
in Canada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.cadillac.com
The Cadillac online owner
experience is a one-stop resource
that allows interaction with Cadillac
and keeps important vehicle-specific
information in one place.
Membership Benefits
E(Vehicle Information):
Download owner manuals and view
vehicle-specific how-to videos.
G(Maintenance Information):
View maintenance schedules,
required alerts, OnStar onboard
vehicle diagnostic information, and
schedule service appointments.
I(Service History): View
printable dealer-recorded service
records and self-recorded service
records.
D(Preferred Dealer
Information): Select a preferred
dealer and view dealer location,
maps, phone numbers, and hours.
J(Warranty Tracking
Information): Track the vehicle’s
warranty information.
J(Recall Information): View
active recalls or search by Vehicle
Identification Number (VIN). See
Vehicle Identification Number (VIN)
on page 12‑1.
H(Other Account Information):
View GM Card, SiriusXM Satellite
radio, and OnStar account
information.
F(Live Chat Support): Chat live
with online help representatives.
Visit my.cadillac.com to register your
vehicle.

Black plate (14,1)Cadillac XTS Owner Manual - 2013 - 1st - 4/13/12
13-14 Customer Information
Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings.
Event Data Recorders
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an air
bag deployment or hitting a road
obstacle, data that will assist in
understanding how a vehicle’s
systems performed. The EDR is
designed to record data related to
vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The
EDR in this vehicle is designed to
record such data as:
.How various systems in your
vehicle were operating;
.Whether or not the driver and
passenger safety belts were
buckled/fastened;
.How far (if at all) the driver was
depressing the accelerator and/
or brake pedal; and,
.How fast the vehicle was
traveling.These data can help provide a
better understanding of the
circumstances in which crashes and
injuries occur. NOTE: EDR data are
recorded by your vehicle only if a
non-trivial crash situation occurs; no
data are recorded by the EDR under
normal driving conditions and no
personal data (e.g., name, gender,
age, and crash location) are
recorded. However, other parties,
such as law enforcement, could
combine the EDR data with the type
of personally identifying data
routinely acquired during a crash
investigation.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR.

Black plate (15,1)Cadillac XTS Owner Manual - 2013 - 1st - 4/13/12
Customer Information 13-15
GM will not access this data or
share it with others except: with the
consent of the vehicle owner or,
if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.
OnStar®
If the vehicle is equipped with
OnStar® and has an active
subscription, refer to the OnStar®
Terms and Conditions for
information on data collection and
use. SeeOnStar Overview on
page 14‑1.
Infotainment System
If the vehicle is equipped with a
navigation system as part of the
infotainment system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See the infotainment manual for
information on stored data and for
deletion instructions.
Radio Frequency
Identification (RFID)
RFID technology is used in some
vehicles for functions such as tire
pressure monitoring and ignition
system security, as well as in
connection with conveniences such
as Remote Keyless Entry (RKE)
transmitters for remote door locking/
unlocking and starting, and
in-vehicle transmitters for garage
door openers. RFID technology in
GM vehicles does not use or record
personal information or link with any
other GM system containing
personal information.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
comply with Part 15 of the Federal
Communications Commission (FCC)
rules and with Industry Canada
Standards RSS‐GEN/210/220/310.
Operation is subject to the following
two conditions:
1. The device may not cause harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.

Black plate (6,1)Cadillac XTS Owner Manual - 2013 - 1st - 4/13/12
14-6 OnStar
OnStar service cannot work unless
your vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area, and the wireless
service provider has coverage,
network capacity, reception, and
technology compatible with OnStar
service. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar service may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar service may not
work. Other problems beyond the
control of OnStar may prevent
service such as hills, tall buildings,
tunnels, weather, electrical system
design and architecture of the
vehicle, damage to the vehicle in a
crash, or wireless phone network
congestion or jamming.See
Radio Frequency Statement on
page 13‑15 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-GEN/210/220/310.
Services for People with
Disabilities
Advisors provide services to help
subscribers with physical disabilities
and medical conditions.
Push
|for help with:
.Locating a gas station with an
attendant to pump gas.
.Finding a hotel, restaurant, etc.,
that meets accessibility needs.
.Providing directions to the
closest hospital or pharmacy in
urgent situations.
TTY Users
OnStar has the ability to
communicate to the deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The available dealer-installed TTY
system can provide in-vehicle
access to all of the OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar.com
The website provides access to
account information, manages the
OnStar subscription, and allows
viewing of videos of each service.
Get subscription plan pricing and
sign up for OnStar Vehicle
Diagnostics. Click on the
“My
Account” tab on the home page.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some of
the OnStar services, like Remote
Door Unlock and Stolen Vehicle
Assistance. You will be prompted to
change the PIN the first time when
speaking with an Advisor. To
change the OnStar PIN, call OnStar
and provide the Advisor with the
current number.

Black plate (1,1)Cadillac XTS Owner Manual - 2013 - 1st - 4/13/12
INDEX i-1
A
Accessories andModifications . . . . . . . . . . . . . . . . . 10-3
Accessory Power . . . . . . . . . . . . . . 9-19
Active Emergency Braking System . . . . . . . . 1-20, 9-49
Adaptive Cruise Control . . . . . . . 9-34
Adaptive Forward
Lighting (AFL) . . . . . . . . . . . . . . . . . 6-5
Adaptive Forward Lighting (AFL) Light . . . . . . . . . . . . . . . . . . . 5-26
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . . . 9-65
Additional Information OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-5
Adjustments
Lumbar, Front Seats . . . . . . . . . . . 3-5
Thigh Support . . . . . . . . . . . . . . . . . 3-5
Air Cleaner/Filter, Engine . . . . . 10-10
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . 8-12
Air Vents . . . . . . . . . . . . . . . . . . . . . . 8-11 Airbag System
Check . . . . . . . . . . . . . . . . . . . . . . . . 3-40
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . 3-32
Passenger Sensing System . . . . . . . . . . . . . . . . . . . . . . 3-34
What Makes an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-32
What Will You See after an Airbag Inflates? . . . . . . . . . . . . . 3-32
When Should an
Airbag Inflate? . . . . . . . . 3-30, 3-31
Where Are the Airbags? . . . . . . . . . . . . . . 3-26, 3-28
Airbags Adding Equipment to the
Vehicle . . . . . . . . . . . . . . . . . . . . . . 3-39
Passenger Status Indicator . . . 5-17
Readiness Light . . . . . . . . . . . . . . 5-16
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . 3-38
System Check . . . . . . . . . . 3-22, 3-24
Alarm Vehicle Security . . . . . . . . . . . . . . 2-16
Alert
Side Blind Zone (SBZA) . . . . . . 9-51 All-Wheel Drive . . . . . . . . . 10-20, 9-24
AM-FM Radio . . . . . . . . . . . . . . . . . . . 7-7
Antenna
Multi-band . . . . . . . . . . . . . . . . . . . . 7-11
Antilock Brake System (ABS) . . . . . . . . . . . . . . . . 9-25
Warning Light . . . . . . . . . . . . . . . . . 5-22
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . 10-76
Interior . . . . . . . . . . . . . . . . . . . . . . 10-79
Armrest Storage . . . . . . . . . . . . . . . . 4-3
Assistance Systems for
Driving . . . . . . . . . . . . . . . . . . . . . . . 9-46
Assistance Systems for Parking and Backing . . . . . . . . . 9-43
Audio Players . . . . . . . . . . . . . . . . . 7-11
CD . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-11
Audio System Backglass Antenna . . . . . . . . . . . 7-11
Radio Reception . . . . . . . . . . . . . . 7-10
Theft-Deterrent Feature . . . . . . . . 7-2

Black plate (9,1)Cadillac XTS Owner Manual - 2013 - 1st - 4/13/12
INDEX i-9
OnStar®Emergency . . . . . . . . . . . 14-2
OnStar®Navigation . . . . . . . . . . . . 14-2
OnStar®Overview . . . . . . . . . . . . . 14-1
OnStar®Security . . . . . . . . . . . . . . 14-2
Ordering Service Publications . . . . . . . . .13-11
Outlets
Power . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Overheated Engine Protection
Operating Mode . . . . . . . . . . . . . 10-16
Overheating, Engine . . . . . . . . . . 10-14
Overview, Infotainment System . . . . . . . . . . . . . . . . . . . . . . . . 7-3
P
ParkShifting Into . . . . . . . . . . . . . . . . . . . 9-19
Shifting Out of . . . . . . . . . . . . . . . . 9-20
Parking Brake and P (Park)Mechanism Check . . . . . . . . 10-21
Over Things That Burn . . . . . . . 9-21 Parking or Backing
Assistance Systems . . . . . . . . . . 9-43
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . 5-17
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . 8-12
Passenger Sensing System . . . 3-34
Perchlorate Materials
Requirements, California . . . . . 10-3
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-44
Phone Bluetooth . . . . . . . . . 7-18, 7-20, 7-24
Port USB . . . . . . . . . . . . . . . . . . . . . . . . . . 7-14
Power
Door Locks . . . . . . . . . . . . . . . . . . . 2-12
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . 2-19
Outlets . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Protection, Battery . . . . . . . . . . . . . 6-8
Retained Accessory (RAP) . . . 9-19
Seat Adjustment . . . . . . . . . . . . . . . 3-4
Steering Fluid . . . . . . . . . . . . . . . 10-16
Windows . . . . . . . . . . . . . . . . . . . . . 2-21
Pregnancy, Using Safety
Belts . . . . . . . . . . . . . . . . . . . . . . . . . 3-20 Privacy
Radio Frequency
Identification (RFID) . . . . . . . 13-15
Program Courtesy Transportation . . . . . . 13-8
Proposition 65 Warning, California . . . . . . . . . . . . . . . . . . . . . 10-2
R
Radio Frequency
Identification (RFID) . . . . . . . . 13-15
Statement . . . . . . . . . . . . . . . . . . 13-15
Radios
AM-FM Radio . . . . . . . . . . . . . . . . . . 7-7
Reception . . . . . . . . . . . . . . . . . . . . 7-10
Satellite . . . . . . . . . . . . . . . . . . . . . . . . 7-9
Reading Lamps . . . . . . . . . . . . . . . . . 6-7
Rear Climate Control System . . . 8-9
Rear Seat Pass-Through Door . . . . . . . . . . 3-13
Rear Seats . . . . . . . . . . . . . . . . . . . . 3-11 Heated . . . . . . . . . . . . . . . . . . . . . . . 3-12
Rearview Mirrors
Automatic Dimming . . . . . . . . . . . 2-20
Reclining Seatbacks . . . . . . . . . . . . 3-6

Black plate (10,1)Cadillac XTS Owner Manual - 2013 - 1st - 4/13/12
i-10 INDEX
RecommendedFuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-55
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . 11-13
Records Maintenance . . . . . . . . . . . . . . . . .11-15
Recreational Vehicle
Towing . . . . . . . . . . . . . . . . . . . . . . 10-74
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . 13-5
Remote Keyless Entry
(RKE) System . . . . . . . . . . . . . 2-2, 2-3
Remote Vehicle Start . . . . . . . . . . . 2-9
Replacement Bulbs . . . . . . . . . . . 10-25
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . 3-40
Maintenance . . . . . . . . . . . . . . . . .11-14
Replacing Airbag System . . . . . . 3-40
Replacing LATCH System Parts after a Crash . . . . . . . . . . . 3-54
Replacing Safety Belt
System Parts after a Crash . . . 3-21
Reporting Safety Defects Canadian Government . . . . . . 13-13
General Motors . . . . . . . . . . . . . 13-13
U.S. Government . . . . . . . . . . . 13-12 Restraints
Where to Put . . . . . . . . . . . . . . . . . 3-47
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . 9-19
Ride Control Systems Magnetic . . . . . . . . . . . . . . . . . . . . . 9-30
Messages . . . . . . . . . . . . . . . . . . . . 5-41
Roads Driving, Wet . . . . . . . . . . . . . . . . . . . 9-6
Roadside Service . . . . . . . . . . . . . . 13-5
Roof Sunroof . . . . . . . . . . . . . . . . . . . . . . . 2-24
Rotation, Tires . . . . . . . . . . . . . . . . 10-48
Routing, Engine Drive Belt . . . . . 12-3
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . 9-22
S
Safety Belts . . . . . . . . . . . . . . . . . . . 3-14
Care . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21
Extender . . . . . . . . . . . . . . . . . . . . . . 3-20
How to Wear Safety BeltsProperly . . . . . . . . . . . . . . . . . . . . . 3-15
Lap-Shoulder Belt . . . . . . . . . . . . 3-16 Safety Belts (cont'd)
Reminders . . . . . . . . . . . . . . . . . . . . 5-15
Replacing after a Crash . . . . . . 3-21
Use During Pregnancy . . . . . . . . 3-20
Safety Defects Reporting Canadian Government . . . . . . 13-13
General Motors . . . . . . . . . . . . . 13-13
U.S. Government . . . . . . . . . . . 13-12
Safety Locks . . . . . . . . . . . . . . . . . . . 2-13
Safety System Check . . . . . . . . . . 3-21
Satellite Radio . . . . . . . . . . . . . . . . . . 7-9
Scheduling Appointments . . . . . . 13-7
SD Card Reader . . . . . . . . . . . . . . . 7-17
Sealant Kit, Tire . . . . . . . . . . . . . . 10-57
Seats
Head Restraints . . . . . . . . . . . . . . . 3-2
Heated and Ventilated Front . . . 3-9
Heated, Rear . . . . . . . . . . . . . . . . . 3-12
Lumbar Adjustment, Front . . . . . 3-5
Memory . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Power Adjustment, Front . . . . . . 3-4
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
Reclining Seatbacks . . . . . . . . . . . 3-6
Securing Child Restraints . . . . . . . . . . . . . . 3-54, 3-57