Black plate (3,1)Cadillac SRX Owner Manual - 2013 - CRC - 11/9/12
Introduction iii
The names, logos, emblems,
slogans, vehicle model names, and
vehicle body designs appearing in
this manual including, but not limited
to, GM, the GM logo, CADILLAC,
the CADILLAC Crest and Wreath,
and SRX are trademarks and/or
service marks of General Motors
LLC, its subsidiaries, affiliates,
or licensors.This manual describes features that
may or may not be on your specific
vehicle either because they are
options that you did not purchase or
due to changes subsequent to the
printing of this owner manual.
Please refer to the purchase
documentation relating to your
specific vehicle to confirm each of
the features found on your vehicle.
For vehicles first sold in Canada,
substitute the name
“General
Motors of Canada Limited” for
Cadillac Motor Car Division
wherever it appears in this manual.
Keep this manual in the vehicle for
quick reference.
Canadian Vehicle Owners
Propriétaires Canadiens
A French language manual can be
obtained from your dealer, at
www.helminc.com, or from:
On peut obtenir un exemplaire de
ce guide en français auprès du
concessionnaire ou à l'adresse
savant:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Litho in U.S.A.
Part No. 22755026 B Second Printing©2012 General Motors LLC. All Rights Reserved.
Black plate (7,1)Cadillac SRX Owner Manual - 2013 - CRC - 11/9/12
OnStar 14-7
TTY Users
OnStar has the ability to
communicate to the deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle
access to all of the OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar.com (U.S.) or OnStar.ca
(Canada)
The website provides access to
account information, allows
management of the OnStar
subscription, and viewing of videos
of each service. Get subscription
plan pricing and sign up for OnStar
Vehicle Diagnostics. Click on the
“My Account”tab on the home
page. The website navigation and
services provided may vary by
country.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some of
the OnStar services, like Remote
Door Unlock and Stolen Vehicle
Assistance. You will be prompted to
change the PIN the first time when
speaking with an Advisor. To
change the OnStar PIN, call OnStar
and provide the Advisor with the
current number.
Warranty
OnStar equipment may be
warranted as part of the New
Vehicle Limited Warranty. The
manufacturer of the vehicle
furnishes detailed warranty
information.
Languages
The vehicle can be programmed to
respond in English, French or
Spanish. Press
Qand ask an
Advisor. Advisors can speak
English, French or Spanish.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for five days.
After five days, OnStar can contact
Roadside Assistance and a
locksmith to help gain access to the
vehicle.
Global Positioning
System (GPS)
.Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels,
underpasses, or parking
garages; or in an area with very
dense trees. If GPS signals are
not available, the OnStar system
should still operate to call
OnStar. However, OnStar could
have difficulty identifying the
exact location.
