
Black plate (28,1)Cadillac Escalade/Escalade ESV Owner Manual - 2013 - CRC 2nd Edition - 10/
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7-28 Infotainment System
No Folder
When the CD contains only
compressed files, the files are
located under the root folder. The
next and previous folder functions
will have no function on a CD that
was recorded without folders or
playlists. When displaying the name
of the folder the radio will display No
Folder.
Order of Play
Play begins from the first track
under the root directory. When all
tracks from the root directory have
been played, play continues from
files according to their numerical
listing. After playing the last track
from the last folder, play begins
again at the first track of the first
folder or root directory.
When play enters a new folder, the
display does not automatically show
the new folder name. The new track
name appears on the display.File System and Naming
The song name that displays is the
song name that is contained in the
ID3 tag. If the song name is not
present in the ID3 tag, then the
radio displays the file name without
the extension (such as .mp3) as the
track name.
Track names longer than 32
characters or four pages are
shortened. The display does not
show parts of words on the last
page of text and the extension of
the filename does not display.
Playing an MP3
While playing a CD, the navigation
system is available.
When you insert a CD, the CD tab
displays. If a DSP setting is
selected for the CD, it will be
activated each time you play a CD.
If you turn off the ignition or radio
with a CD in the player, it stays in
the player. When you turn on theignition or radio, the CD starts
playing where it stopped, if it was
the last selected audio source.
As each new track starts to play, the
track number appears on the
display.
If an error appears on the display,
see
“CD/DVD Messages” in this
section.
If viewing a map screen, press the
CD screen button. The display splits
between the audio screen and the
map screen. If you do not want to
view a split screen or you are not on
a map screen, press AUDIO, then
press AUDIO again, repeatedly until
CD is selected or press the CD
screen button.

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Infotainment System 7-31
2. Press AUDIO then press AUDIOagain, repeatedly until AUX
(auxiliary) is selected or press
the AUX screen button. An
auxiliary device must be
connected for the AUX screen
button to appear as an option to
select.
3. For the second row display select the Rear AUX screen
button next to Rear Display
1 and for the third row display
select the Rear AUX screen
button next to Rear Display 2.
Each screen works
independently of the other. The
second row screen can watch a
DVD while the third row screen
can use the auxiliary device.
The rear seat passengers can also
use the remote control to change
the functions of the RSE. See the
Rear Seat Infotainment user guide
for more information.Rear Seat
Infotainment
Rear Seat Entertainment
(RSE) System
(Headrest DVD)
Vehicles with an RSE system
include two head restraint video
display screens with integrated DVD
players, auxiliary inputs, two
wireless headphones, and a remote
control. This system works
independently from the vehicle's
Overhead DVD RSE system. See
Rear Seat Entertainment (RSE)
System (Headrest DVD) on
page 7‑31 orRear Seat
Entertainment (RSE) System
(Overhead) on page 7‑50 for
information about the Overhead
DVD RSE system.
The vehicle has a feature called
Retained Accessory Power (RAP).
With RAP, the RSE system can be
played even after the ignition is turned off. See
Retained Accessory
Power (RAP) on page 9‑26 for more
information.
Video Display Screens
The video display screens are
located on the back of each head
restraint.
Notice: Avoid directly touching
the video screen, as damage can
occur. See “Cleaning the Video
Screens” later in this section for
more information.

Black plate (51,1)Cadillac Escalade/Escalade ESV Owner Manual - 2013 - CRC 2nd Edition - 10/
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Infotainment System 7-51
Before Driving
The RSE is designed for rear seat
passengers only. The driver cannot
safely view the video screen while
driving and should not try to do so.
In severe or extreme weather
conditions, the RSE system might
not work until the temperature is
within the operating range. The
operating range for the RSE system
is above−20°C (−4°F) or below 60°
C (140°F). If the temperature of the
vehicle is outside this range, heat or
cool the vehicle until the
temperature is within the operating
range of the RSE system.
Parental Control
The RSE system may have a
Parental Control feature, depending
on which radio the vehicle has. To
start Parental Control, press and
hold the radio power button for more
than two seconds to stop all system
features such as: radio, video
screen, Rear Seat Audio (RSA), DVD, and/or CD. While Parental
Control is on, a padlock icon
displays.
The radio can be turned back on
with a single press of the power
button, but the RSE system will
remain under Parental Control.
To turn Parental Control off, press
and hold the radio power button for
more than two seconds. The RSE
returns from where it was previously
left and the padlock icon disappears
from the radio display.
Parental Control can also be turned
off by inserting or ejecting any disc,
pressing the play icon on the radio
DVD display menu, or changing an
ignition position.
Headphones
A. Battery cover
B. Channel 1 or 2 switch
C. Power button
D. Volume control
E. Power indicator light
The RSE includes two 2-channel
wireless headphones that are
dedicated to this system. Channel 1
is dedicated to the video screen,
while Channel 2 is dedicated to
Rear Seat Audio (RSA) selections.
These headphones can be used to

Black plate (58,1)Cadillac Escalade/Escalade ESV Owner Manual - 2013 - CRC 2nd Edition - 10/
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7-58 Infotainment System
Tips and Troubleshooting Chart
ProblemRecommended Action
There is no power. The ignition might not be turned to ON/RUN or ACC/
ACCESSORY.
The picture does not fill the screen. There are black
borders on the top and bottom or on both sides, or the
picture looks stretched out. Check the display mode settings in the setup menu by
pressing the display menu button on the remote control.
In auxiliary mode, the picture moves or scrolls. Check the auxiliary input connections at both devices.
The remote control does not work. Check to make sure there is no obstruction between the
remote control and the transmitter window.
Check the batteries to make sure they are not dead or
installed incorrectly.
After stopping the player, and pushing Play, sometimes
the DVD starts where it left off and sometimes at the
beginning. If the stop button was pressed one time, the DVD player
resumes playing where the DVD was stopped. If the
stop button was pressed two times, the DVD player
begins to play from the beginning of the DVD.
The auxiliary source is running, but there is no picture or
sound. Check that the RSE video screen is in the auxiliary
source mode.
Check the auxiliary input connections at both devices.

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Infotainment System 7-87
4. A list of all the address bookentries will display. Press and
hold Clear All.
5. A confirmation pop-up will display. Press OK to delete;
press Cancel to cancel the
operation.
Map Database InformationUse the Map Database Information/
Remove Map Data screen button to
view the coverage areas of the map
database or to replace the map
database.
1. Press the Map Database Information/Remove Map Data
screen button to display the Map
Coverage Area screen.
2. Press the Remove Map Data screen button to remove the
map data. A screen showing,
“The Map can now be safely
removed” displays.
3. Press the confirmation screen button to safely remove the
map data.
If the map data is not removed, the
map database will not be available
for that ignition cycle. Map database
functionality can be restored by
cycling the ignition. Off-Road Mode
To turn the Off-road mode on or off:
1. Press CONFIG.
2. Press the Nav screen button.
3. Press Off-Road mode. The
button will be highlighted when
the feature is on.
When the off-road mode is turned
on, the navigation system will show
the path being traveled by the
vehicle when not on a marked road.
This path will be a simulation since
the map database coverage will not
have these roads on the DVD. This
path will be stored in the navigation
system's memory, see “Previous
Destination” underDestination on
page 7‑70 for more information.
See Defensive Driving on page 9‑3
for more information about off-road
driving.

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7-100 Infotainment System
Database Coverage
Explanations
Coverage area depends upon the
map detail available. Some areas
have greater map detail than others.
The navigation system works only
as well as the information provided
on the stored map data. SeeMap
Data Updates on page 7‑99 on how
to obtain updated map information.
Voice Recognition
The navigation system's voice
recognition allows for hands-free
operation of the navigation system,
audio system, and OnStar (if
equipped) features.
Voice recognition can be used when
the ignition is on or when Retained
Accessory Power (RAP) is active.
See Retained Accessory Power
(RAP) on page 9‑26 for more
information. To use voice recognition:
1. Press and hold SRCE located
on the steering wheel until you
hear a beep. The audio system
mutes.
2. Clearly state one of the commands listed on the
following pages.

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Infotainment System 7-109
3. Use the dial or call command todial the number of the third party
to be called.
4. Once the call is connected, press
b/gto link all callers
together.
Ending a Call
Pressc/xto end a call.
Muting a Call
During a call, all sounds from inside
the vehicle can be muted so that the
person on the other end of the call
cannot hear them.
.To mute a call, pressb/g, and
then say “Mute call.”
.To cancel mute, pressb/g,
and then say “Un-mute call.”
Transferring a Call
Audio can be transferred between
the Bluetooth system and the cell
phone. The cell phone must be paired and
connected with the Bluetooth
system before a call can be
transferred. The connection process
can take up to two minutes after the
ignition is turned to ON/RUN.
Transferring Audio from the
Bluetooth System to a Cell Phone
During a call with the audio in the
vehicle:
1. Press
b/g.
2. Say “Transfer Call.”
Transferring Audio to the
Bluetooth System from a Cell
Phone
During a call with the audio on the
cell phone, press
b/g. The audio
transfers to the vehicle. If the audio
does not transfer to the vehicle, use
the audio transfer feature on the cell
phone. See your cell phone
manufacturer's user guide for more
information.
Voice Pass-Thru
Voice pass-thru allows access to the
voice recognition commands on the
cell phone. See your cell phone
manufacturer's user guide to see if
the cell phone supports this feature.
To access contacts stored in the cell
phone:
1. Press and hold
b/gfor
two seconds.
2. Say “Bluetooth.” This command
can be skipped.
3. Say “Voice.” The system
responds “OK, accessing
The cell phone's normal prompt
messages will go through their cycle
according to the phone's operating
instructions.

Black plate (5,1)Cadillac Escalade/Escalade ESV Owner Manual - 2013 - CRC 2nd Edition - 10/
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Climate Controls 8-5
The recirculation mode cannot be
used with floor, defog, or defrost
modes. If recirculation is selected
with one of those modes, the
indicator light flashes three times
and then turns off. The air
conditioning compressor also comes
on when this mode is activated.
While in recirculation mode the
windows may fog when the weather
is cold and damp. To clear the fog,
select either the defog or defrost
mode and increase the fan speed.
The recirculation mode can also be
turned off by turning off the ignition.
REAR (Rear Climate Control):For
vehicles with the rear heating and
air conditioning controls. Press the
REAR button to turn the rear climate
control system on or off. See Rear
Climate Control System (Rear
Climate with Rear Seat Audio) on
page 8‑6.Rear Window Defogger
The rear window defogger uses a
warming grid to remove fog from the
rear window.
1(Rear Window Defogger):
Press to turn the rear window
defogger on or off. It automatically
turns off after it has been activated.
The defogger can also be turned off
by turning off the engine. Do not
drive the vehicle until all the
windows are clear.
Notice: Do not use a razor blade
or sharp object to clear the inside
rear window. Do not adhere
anything to the defogger grid
lines in the rear glass. These
actions may damage the rear
defogger. Repairs would not be
covered by your warranty. Heated Mirrors:
Press
1to help
clear fog or frost from the surface of
the outside mirror. See “Outside
Heated Mirrors” inHeated Mirrors
on page 2‑16.
Heated or Cooled Seats: For
vehicles with heated and cooled
seats, see Heated and Ventilated
Front Seats on page 3‑7.