2013 CADILLAC ESCALADE phone

Black plate (51,1)Cadillac Escalade/Escalade ESV Owner Manual - 2013 - CRC 2nd Edition - 10/
9/12
Infotainment System 7-51
Before Driving
The RSE is designed for rear seat
passengers only. The driver cannot
safely view the video screen while
driving and should not try to do so.
In severe or extreme weather
conditions, the RSE system might
not work until the temperature is
within the operating range. The
operating range for the RSE system
is above−20°C (−4°F) or below 60°
C (140°F). If the temperature of the
vehicle is outside this range, heat or
cool the vehicle until the
temperature is within the operating
range of the RSE system.
Parental Control
The RSE system may have a
Parental Control feature, depending
on which radio the vehicle has. To
start Parental Control, press and
hold the radio power button for more
than two seconds to stop all system
features such as: radio, video
screen, Rear Seat Audio (RSA), DVD, and/or CD. While Parental
Control is on, a padlock icon
displays.
The radio can be turned back on
with a single press of the power
button, but the RSE system will
remain under Parental Control.
To turn Parental Control off, press
and hold the radio power button for
more than two seconds. The RSE
returns from where it was previously
left and the padlock icon disappears
from the radio display.
Parental Control can also be turned
off by inserting or ejecting any disc,
pressing the play icon on the radio
DVD display menu, or changing an
ignition position.
Headphones
A. Battery cover
B. Channel 1 or 2 switch
C. Power button
D. Volume control
E. Power indicator light
The RSE includes two 2-channel
wireless headphones that are
dedicated to this system. Channel 1
is dedicated to the video screen,
while Channel 2 is dedicated to
Rear Seat Audio (RSA) selections.
These headphones can be used to

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7-52 Infotainment System
listen to the radio, CDs, DVDs,
MP3s, DVD-As, or any auxiliary
source connected to A/V jacks or
the auxiliary input jack, if the vehicle
has this feature. The wireless
headphones have a power button,
channel 1 or 2 switch, and a volume
control.
If the vehicle has a third row video
screen display, it has two additional
headphones.
Push the power button to turn on
the headphones. An indicator light
located on the headphones comes
on. If the light comes on, but there
is intermittent sound and/or static on
the headphones, or if the indicator
light does not come on, the batteries
might need to be replaced. See
“Battery Replacement”later in this
section for more information. Switch
the headphones to Off when not
in use.
Infrared transmitters are located at
the rear of the overhead console.
The headphones shut off
automatically to save the battery power if the RSE system and RSA
are shut off, or if the headphones
are out of range of the transmitters
for more than three minutes. If you
move too far forward or step out of
the vehicle, the headphones lose
the audio signal.
To adjust the volume on the
headphones, use the volume control
located on the right side.
For optimal audio performance, the
headphones must be worn correctly.
Headphones should be worn with
the headband over the top of the
head for best audio reception. The
symbol L (Left) appears on the
outside bottom edge of the ear cup
and should be positioned on the left
ear. The symbol R (Right) appears
on the outside bottom edge of the
ear cup and should be positioned on
the right ear.
Notice:
Do not store the
headphones in heat or direct
sunlight. This could damage the
headphones and repairs will not
be covered by the warranty. Storage in extreme cold can
weaken the batteries. Keep the
headphones stored in a cool, dry
place.
If the foam ear pads attached to the
headphones become worn or
damaged, the pads can be replaced
separately from the headphone set.
To purchase replacement ear pads,
call 1-888-293-3332, then prompt
zero (0), or contact your dealer.
Battery Replacement
To change the batteries on the
headphones:
1. Turn the screw to loosen the
battery door located on the left
side of the headphones. Slide
the battery door open.
2. Replace the two batteries in the compartment. Make sure that
they are installed correctly, using
the diagram on the inside of the
battery compartment.
3. Replace the battery door and tighten the door screw.

Black plate (53,1)Cadillac Escalade/Escalade ESV Owner Manual - 2013 - CRC 2nd Edition - 10/
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Infotainment System 7-53
If the headphones are to be stored
for a long period of time, remove the
batteries and keep them in a cool,
dry place.
Audio/Video (A/V) Jacks
Yellow:Video Input
White: Left Audio Input
Red: Right Audio Input
The A/V jacks, located on the rear
of the floor console, allow audio or
video signals to be connected from
an auxiliary device such as a camcorder or a video game unit to
the RSE system. Adapter
connectors or cables (not included)
may be required to connect the
auxiliary device to the A/V jacks.
Refer to the manufacturer
’s
instructions for proper usage.
Power for auxiliary devices is not
supplied by the radio system.
To use the auxiliary inputs of the
RSE system, connect an external
auxiliary device to the color-coded
A/V jacks and turn both the auxiliary
device and the video screen power
on. If the video screen is in the DVD
player mode, pressing the AUX
(auxiliary) button on the remote
control switches the video screen
from the DVD player mode to the
auxiliary device. The audio of the
connected source can be listened to
over the speakers by sourcing the
radio to the auxiliary device or by
sourcing the RSA to the Rear Aux
and listening with the wireless
headphones on Channel 2 or with the wired headphones. See
“Using
the Auxiliary Input Jack” under
Auxiliary Devices on page 7‑30 for
more information about changing
the source.
How to Change the RSE Video
Screen Settings
The screen display mode (normal,
full, and zoom), screen brightness,
and setup menu language can be
changed from the on screen setup
menu. To change any feature:
1. Press the
z(display menu)
button on the remote control.
2. Use the remote control
n,q,
p,o(navigation) arrows and
the
r(enter) button to use the
setup menu.
3. Press the
zbutton again to
remove the setup menu from the
screen.

Black plate (54,1)Cadillac Escalade/Escalade ESV Owner Manual - 2013 - CRC 2nd Edition - 10/
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7-54 Infotainment System
Audio Output
Audio from the DVD player or
auxiliary inputs can be heard
through the following possible
sources:
.Wireless headphones
.Vehicle speakers
.Vehicle-wired headphone jacks
on the RSA system, if the
vehicle has this feature.
The RSE system always transmits
the audio signal to the wireless
headphones, if there is audio
available. See “Headphones” earlier
in this section for more information.
The DVD player is capable of
outputting audio to the wired
headphone jacks on the RSA
system, if the vehicle has this
feature. The DVD player can be
selected as an audio source on the
RSA system. See Rear Seat Audio
(RSA) System on page 7‑60 for
more information. When a device is connected to the
A/V jacks, or the radio's auxiliary
input jack if the vehicle has this
feature, the rear seat passengers
are able to hear audio from the
auxiliary device through the wireless
or wired headphones. The front seat
passengers are able to listen to
playback from this device through
the vehicle speakers by selecting
AUX as the source on the radio.
Video Screen(s)
The video screen(s) are located in
the overhead console.
To use the video screen(s):
1. Push the release button located
on the overhead console.
2. Move the screen to the desired position.
When the video screen is not in
use, push it up into its locked
position.
If a DVD is playing and the screen
is raised to its locked position, the
screen remains on. This is normal, and the DVD continues to play
through the previous audio source.
Use the remote control power button
or eject the disc to turn off the
screen.
The overhead console contains the
infrared transmitters for the wireless
headphones and the infrared
receivers for the remote control.
They are located at the rear of the
console.
Notice:
Avoid directly touching
the video screen, as damage may
occur. See “Cleaning the Video
Screens” later in this section for
more information.

Black plate (59,1)Cadillac Escalade/Escalade ESV Owner Manual - 2013 - CRC 2nd Edition - 10/
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Infotainment System 7-59
Tips and Troubleshooting Chart (cont'd)
ProblemRecommended Action
Sometimes the wireless headphone audio cuts out or
buzzes. Check for obstructions, low batteries, reception range,
and interference from cellular telephone towers, or use a
cellular telephone in the vehicle.
Check that the headphones are on correctly using the L
(left) and R (right) on the headphones.
The remote and/or the headphones are lost. See your dealer for assistance.
The DVD is playing, but there is no picture or sound. Check that the RSE video screen is sourced to the DVD player.
DVD Display Error Messages
The DVD display error message
depends on the radio that is in the
vehicle. The video screen can
display one of the following:
Disc Load/Eject Error:This
message displays when there are
disc load or eject problems.
Disc Format Error: This message
displays if the disc is inserted with
the disc label wrong side up, or if
the disc is damaged. Disc Region Error:
This message
displays if the disc is not from a
correct region.
No Disc Inserted: This message
displays if no disc is present when
Zis pressed on the radio.
DVD Distortion
Video distortion can occur when
operating cellular phones, scanners,
CB radios, Global Positioning
Systems (GPS)*, two-way radios,
mobile fax machines, or walkie
talkies. It might be necessary to turn off the
DVD player when operating one of
these devices in or near the vehicle.
*Excludes the OnStar
®System.
Cleaning the RSE Overhead
Console
When cleaning the RSE overhead
console surface, use only a clean
cloth dampened with clean water.

Black plate (60,1)Cadillac Escalade/Escalade ESV Owner Manual - 2013 - CRC 2nd Edition - 10/
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7-60 Infotainment System
Cleaning the Video Screen
When cleaning the video screen,
use only a clean cloth dampened
with clean water. Use care when
directly touching or cleaning the
screen, as damage could result.
Rear Seat Audio (RSA)
System
Vehicles with this feature allow the
rear seat passengers to listen to
and control any of the music
sources: radio, CD, DVD, or other
auxiliary sources. The rear seat
passengers can control the same
music sources the front seat
passengers are listening to (dual
control) or a different source. For
example, rear seat passengers can
listen to and control a CD through
the headphones, while the driver
listens to the radio through the
speakers. The rear seat passengers
have control of the volume for each
set of headphones.The radio functionality is controlled
by both the RSA and the front radio,
only one band can be tuned to at
one time. Changing the band on the
RSA or the front radio will change
band on the other system.
RSA functions can be operated
even when the main radio is off.
Audio can be heard through wired
headphones (not included) plugged
into the jacks on the RSA. If the
vehicle has this feature, audio can
also be heard on Channel 2 of the
wireless headphones.
The audio system allows the rear
speakers to continue playing even
when the RSA audio is active
through the headphones.
To listen to an iPod or portable
audio device through the RSA,
attach the iPod or portable audio
device to the auxiliary input (if
available), located below the RSA.
Turn the iPod on, then choose the
auxiliary input with the RSA SRCEbutton. An iPod
®or portable audio
device can be connected to the front
auxiliary jack or the USB port.
P(Power): Press thePbutton to
turn RSA on and off.
Volume: Turn this knob to increase
or to decrease the volume of the
wired headphones. The left knob
controls the left headphones and
the right knob controls the right
headphones.
SRCE (Source): Press this button
to switch between the radio (AM/
FM), XM™ (if equipped), CD, and if
the vehicle has these features,
DVD, USB, auxiliary jack, and rear
auxiliary.

Black plate (62,1)Cadillac Escalade/Escalade ESV Owner Manual - 2013 - CRC 2nd Edition - 10/
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7-62 Infotainment System
Navigation
Using the Navigation
System
This section presents basic
information needed to operate the
navigation system.
Use the buttons located on the
navigation system along with the
available touch-sensitive screen
buttons on the navigation screen to
operate the system. SeeOverview
on page 7‑4 for more information.
Once the vehicle is moving, various
functions are disabled to reduce
driver distractions.
Navigation Control Buttons
The following control buttons are
located on the navigation system:
O/n(Power/Volume):
1. Press to turn the system on and off.
2. Turn to increase or decrease the volume to the audio system. 3. Press and hold for more than
two seconds to turn off the
navigation system, the Rear
Seat Entertainment (RSE), and
Rear Seat Audio (RSA). If the
vehicle has not been tuned off,
the RSE and the RSA can be
turned back on by pressing this
knob and continues play of the
last active source.
Z(Eject): Press to eject the CD/
DVD Disc. See CD/DVD Player on
page 7‑18.
w(Tuning Knob): Turn to go to
the next or previous frequency or
disc track or chapter. See CD/DVD
Player on page 7‑18 orMP3 on
page 7‑27 for more information.
AUDIO: Press to display the audio
screen. Press to switch between
AM, FM, or XM, if equipped, DISC,
or AUX (Auxiliary), or press on the
screen button. See CD/DVD Player
on page 7‑18, MP3 on page 7‑27,
and Auxiliary Devices on page 7‑30
for more information. FAV (Favorite):
Press to access
the preset stations. See “Storing
Radio Station Presets” under,
Overview on page 7‑4.
5(Phone): SeeOnStar Overview
on page 14‑1 (if equipped) and
Bluetooth on page 7‑103 (if
equipped) for more information.
e(Sound): Press to access the
Sound menu to adjust the treble,
midrange, bass, fade, balance, and
Digital Signal Processing (DSP).
y/z(Scan Up/Down): Press to
scan the tracks/chapters up or down
on a disc.
y/©or¨/z(Seek/Scan)
(Previous/Next): Press the up or
down arrows to go to the next or
previous station. Press and hold
either arrow for more than
two seconds. The radio goes to a
station, plays for a few seconds,
then goes to the next station.

Black plate (69,1)Cadillac Escalade/Escalade ESV Owner Manual - 2013 - CRC 2nd Edition - 10/
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Infotainment System 7-69
Address Book:Press to add this
POI to the address book. See “Nav”
under Configure Menu on page 7‑84
for information on editing address
book entries.
GO: Press to make this POI a
destination or a stopover.
Map: Press to display the map
showing the location of the POI.
Call: Press to dial the phone
number using your Bluetooth
®
phone (if “paired”with the vehicle)
or the OnStar Hands-Free Calling
system (if equipped). For more
information about Bluetooth calling,
see Bluetooth on page 7‑103.
OK: Press to display the map
screen.
Show POI: Press to display or
remove the POI icons from the map
screen. List all Categories:
Press to list all
POIs sorted alphabetically.
Delete: To delete a specific POI
category, select the category.
Clear All: Press this screen button
to clear all selected POI categories.
Driving on a Route
When driving on a routed
destination, the map screen
automatically displays the next
maneuver.
The pop-up displays the next
maneuver direction and the distance
from it.
When approximately 400 m (1/4 mi)
from the next maneuver, the screen
displays the name and a detailed
view of it.