2013 CADILLAC ESCALADE EXT service

Black plate (76,1)Cadillac Escalade EXT Owner Manual - 2013 - CRC - 4/5/12
7-76 Infotainment System
Problems with Route
Guidance
Inappropriate route guidance may
occur under one or more of the
following conditions:
.You have not turned onto the
road indicated.
.Route guidance may not be
available when using automatic
rerouting for the next right or
left turn.
.The route may not be changed
when using automatic rerouting.
.There is no route guidance when
turning at an intersection.
.Plural names of places may be
announced occasionally.
.It may take a long time to
operate automatic rerouting
during high-speed driving.
.Automatic rerouting may display
a route returning to the set
stopover if you are heading for a
destination without passing
through a set stopover.
.The route prohibits the entry of a
vehicle due to a regulation by
time or season or any other
regulation which may be given.
.Some routes may not be
searched.
.The route to the destination may
not be shown if there are new
roads, if roads have recently
changed, or if certain roads are
not listed on the map DVD. See
Database Coverage
Explanations on page 7‑77
To recalibrate the vehicle's position
on the map, see your dealer.
If the System Needs
Service
If the navigation system needs
service and the steps listed here
have been followed but there are
still problems, see your dealer for
assistance.
Map Data Updates
The navigation map database is
stored on a compact flash card. It is
usable only in this type of navigation
system, and will not function in other
electronic devices.
The map in the vehicle was installed
by the factory and is the most
up-to-date information available as
the vehicle was produced. This map
may have to be updated
periodically, provided that the map
information has changed. See your
dealer for service.
Ordering Map Data Updates
The map database in the vehicle is
the most up-to-date information
available when the vehicle was
produced. The map database is
updated periodically, provided that
the map information has changed.
United States and Canada
For any questions about the system
or the update process, contact the
GM Nav Disc Center toll-free phone

Black plate (85,1)Cadillac Escalade EXT Owner Manual - 2013 - CRC - 4/5/12
Infotainment System 7-85
After each digit is entered, the
system repeats back the digit it
heard followed by a tone.
If an unwanted number is
recognized by the system, say
“Clear”at any time to clear the last
number.
To hear all of the numbers
recognized by the system, say
“Verify” at any time.
1. Press and hold
b/gfor
two seconds.
2. Say “Digit Dial.”
3. Say each digit, one at a time, that you want to dial. After each
digit is entered, the system
repeats back the digit it heard
followed by a tone. After the last
digit has been entered,
say “Dial.”
Once connected, the person called
will be heard through the audio
speakers.
Using the “Re-dial”Command 1. Press and hold
b/gfor
two seconds.
2. After the tone, say “Re-dial.”
Once connected, the person called
will be heard through the audio
speakers.
Receiving a Call
When an incoming call is received,
the audio system mutes and a ring
tone is heard in the vehicle.
.Pressb/gto answer the call.
.Pressc/xto ignore a call.
Call Waiting
Call waiting must be supported on
the cell phone and enabled by the
wireless service carrier.
.Pressb/gto answer an
incoming call when another call
is active. The original call is
placed on hold.
.Pressb/gagain to return to
the original call.
.To ignore the incoming call, no
action is required.
.Pressc/xto disconnect the
current call and switch to the call
on hold.
Three-Way Calling
Three-way calling must be
supported on the cell phone and
enabled by the wireless service
carrier.
1. While on a call, press
b/g.
2. Say “Three-way call.”
3. Use the dial or call command to dial the number of the third party
to be called.
4. Once the call is connected, press
b/gto link all callers
together.
Ending a Call
Pressc/xto end a call.

Black plate (6,1)Cadillac Escalade EXT Owner Manual - 2013 - CRC - 4/5/12
9-6 Driving and Operating
see the Limited Warranty and
Owner Assistance Information
manual.
Controlling the vehicle is the key to
successful off-road driving. One of
the best ways to control the vehicle
is to control the speed.
{WARNING
When driving off-road, bouncing
and quick changes in direction
can easily throw you out of
position. This could cause you to
lose control and crash. You and
your passengers should always
wear safety belts.
Before Driving Off-Road
.Have all necessary maintenance
and service work completed.
.Fuel the vehicle, fill fluid levels,
and check inflation pressure in
all tires, including the spare,
if equipped.
.Read all the information about
all-wheel-drive vehicles in this
manual.
.Make sure all underbody
shields, if equipped, are properly
attached.
.Know the local laws that apply to
off-road driving.
To gain more ground clearance if
needed, it may be necessary to
remove the front fascia lower
air dam.
Notice: Operating the vehicle for
extended periods without the
front fascia lower air dam
installed can cause improper air
flow to the engine. Re‐attach the
front fascia air dam after off-road
driving.
Loading the Vehicle for
Off-Road Driving
{WARNING
.Unsecured cargo on the load
floor can be tossed about
when driving over rough
terrain. You or your
passengers can be struck by
flying objects. Secure the
cargo properly.
.Keep cargo in the cargo area
as far forward and as low as
possible. The heaviest things
should be on the floor,
forward of the rear axle.
.Heavy loads on the roof raise
the vehicle's center of gravity,
making it more likely to roll
over. You can be seriously or
fatally injured if the vehicle
rolls over. Put heavy loads
inside the cargo area, not on
the roof.

Black plate (10,1)Cadillac Escalade EXT Owner Manual - 2013 - CRC - 4/5/12
9-10 Driving and Operating
While the exhaust pipe is under
water, you will not be able to start
the engine. When going through
water, the brakes get wet, and it
might take longer to stop. See
Driving on Wet Roads on
page 9‑10.
After Off-Road Driving
Remove any brush or debris that
has collected on the underbody or
chassis, or under the hood. These
accumulations can be a fire hazard.
After operation in mud or sand,
have the brake linings cleaned and
checked. These substances can
cause glazing and uneven braking.
Check the body structure, steering,
suspension, wheels, tires, and
exhaust system for damage and
check the fuel lines and cooling
system for any leakage.
More frequent maintenance service
is required. Refer to the
Maintenance Schedule on
page 11‑3for more information.
Driving on Wet Roads
Rain and wet roads can reduce
vehicle traction and affect your
ability to stop and accelerate.
Always drive slower in these types
of driving conditions and avoid
driving through large puddles and
deep‐standing or flowing water.
{WARNING
Wet brakes can cause crashes.
They might not work as well in a
quick stop and could cause
pulling to one side. You could
lose control of the vehicle.
After driving through a large
puddle of water or a car/vehicle
wash, lightly apply the brake
pedal until the brakes work
normally.
Flowing or rushing water creates
strong forces. Driving through
flowing water could cause the
vehicle to be carried away. If this
(Continued)
WARNING (Continued)
happens, you and other vehicle
occupants could drown. Do not
ignore police warnings and be
very cautious about trying to drive
through flowing water.
Hydroplaning
Hydroplaning is dangerous. Water
can build up under the vehicle's
tires so they actually ride on the
water. This can happen if the road is
wet enough and you are going fast
enough. When the vehicle is
hydroplaning, it has little or no
contact with the road.
There is no hard and fast rule about
hydroplaning. The best advice is to
slow down when the road is wet.
Other Rainy Weather Tips
Besides slowing down, other wet
weather driving tips include:
.Allow extra following distance.

Black plate (11,1)Cadillac Escalade EXT Owner Manual - 2013 - CRC - 4/5/12
Driving and Operating 9-11
.Pass with caution.
.Keep windshield wiping
equipment in good shape.
.Keep the windshield washer fluid
reservoir filled.
.Have good tires with proper
tread depth. SeeTires on
page 10‑39.
.Turn off cruise control.
Highway Hypnosis
Always be alert and pay attention to
your surroundings while driving.
If you become tired or sleepy, find a
safe place to park the vehicle
and rest.
Other driving tips include:
.Keep the vehicle well ventilated.
.Keep the interior
temperature cool.
.Keep your eyes moving —scan
the road ahead and to the sides.
.Check the rearview mirror and
vehicle instruments often.
Hill and Mountain Roads
Driving on steep hills or through
mountains is different than driving
on flat or rolling terrain. Tips for
driving in these conditions include:
.Keep the vehicle serviced and in
good shape.
.Check all fluid levels and brakes,
tires, cooling system, and
transmission.
.Shift to a lower gear when going
down steep or long hills.
{WARNING
If you do not shift down, the
brakes could get so hot that they
would not work well. You would
then have poor braking or even
none going down a hill. You could
crash. Shift down to let the engine
assist the brakes on a steep
downhill slope.
{WARNING
Coasting downhill in N (Neutral)
or with the ignition off is
dangerous. The brakes will have
to do all the work of slowing down
and they could get so hot that
they would not work well. You
would then have poor braking or
even none going down a hill. You
could crash. Always have the
engine running and the vehicle in
gear when going downhill.
.Stay in your own lane. Do not
swing wide or cut across the
center of the road. Drive at
speeds that let you stay in your
own lane.
.Be alert on top of hills;
something could be in your lane
(stalled car, accident).

Black plate (12,1)Cadillac Escalade EXT Owner Manual - 2013 - CRC - 4/5/12
9-12 Driving and Operating
.Pay attention to special road
signs (falling rocks area, winding
roads, long grades, passing or
no-passing zones) and take
appropriate action.
Winter Driving
Driving on Snow or Ice
Drive carefully when there is snow
or ice between the tires and the
road, creating less traction or grip.
Wet ice can occur at about 0°C (32°
F) when freezing rain begins to fall,
resulting in even less traction. Avoid
driving on wet ice or in freezing rain
until roads can be treated with salt
or sand.
Drive with caution, whatever the
condition. Accelerate gently so
traction is not lost. Accelerating too
quickly causes the wheels to spin
and makes the surface under the
tires slick, so there is even less
traction.Try not to break the fragile traction.
If you accelerate too fast, the drive
wheels will spin and polish the
surface under the tires even more.
The Antilock Brake System (ABS)
improves vehicle stability during
hard stops on slippery roads, but
apply the brakes sooner than when
on dry pavement.
Allow greater following distance on
any slippery road and watch for
slippery spots. Icy patches can
occur on otherwise clear roads in
shaded areas. The surface of a
curve or an overpass can remain icy
when the surrounding roads are
clear. Avoid sudden steering
maneuvers and braking while
on ice.
See
Antilock Brake System (ABS)
on page 9‑33.
Turn off cruise control, if equipped,
on slippery surfaces.
Blizzard Conditions
Being stuck in snow can be a
serious situation. Stay with the
vehicle unless there is help nearby.
If possible, use Roadside Service.
See Roadside Service (Mexico) on
page 13‑7 orRoadside Service
(U.S. and Canada) on page 13‑10.
To get help and keep everyone in
the vehicle safe:
.Turn on the hazard warning
flashers.
.Tie a red cloth to an outside
mirror.
{WARNING
Snow can trap engine exhaust
under the vehicle. This may
cause exhaust gases to get
inside. Engine exhaust contains
carbon monoxide (CO) which
cannot be seen or smelled. It can
cause unconsciousness and even
death.
(Continued)

Black plate (22,1)Cadillac Escalade EXT Owner Manual - 2013 - CRC - 4/5/12
9-22 Driving and Operating
will remain active. SeeRetained
Accessory Power (RAP) on
page 9‑25.
This position locks the ignition.
It may also lock the steering wheel
and automatic transmission. The
key can be removed in LOCK/OFF.
The steering may bind with the
wheels turned off center. If this
happens, move the steering wheel
from right to left while turning the
key to ACC/ACCESSORY. If this
doesn't work, then the vehicle needs
service.
Do not turn the engine off when the
vehicle is moving. This will cause a
loss of power assist in the brake
and steering systems and disable
the airbags.
If the vehicle must be shut off In an
emergency:
1. Brake using a firm and steady
pressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force. 2. Shift the vehicle to N (Neutral).
This can be done while the
vehicle is moving. After shifting
to N (Neutral), firmly apply the
brakes and steer the vehicle to a
safe location.
3. Come to a complete stop, shift to P (Park), and turn the ignition
to LOCK/OFF. On vehicles with
an automatic transmission, the
shift lever must be in P (Park) to
turn the ignition switch to the
LOCK/OFF position.
4. Set the parking brake. See Parking Brake on page 9‑34.
{WARNING
Turning off the vehicle while
moving may cause loss of power
assist in the brake and steering
systems and disable the airbags.
While driving, only shut the
vehicle off in an emergency. If the vehicle cannot be pulled over,
and must be shut off while driving,
turn the ignition to ACC/
ACCESSORY.
Notice:
Using a tool to force the
key to turn in the ignition could
cause damage to the switch or
break the key. Use the correct
key, make sure it is all the way in,
and turn it only with your hand.
If the key cannot be turned by
hand, see your dealer.
B (ACC/ACCESSORY): This
position lets things like the radio
and the windshield wipers operate
while the engine is off. Use this
position if the vehicle must be
pushed or towed.
C (ON/RUN): This position can be
used to operate the electrical
accessories and to display some
instrument panel cluster warning
and indicator lights. This position
can also be used for service and
diagnostics, and to verify the proper
operation of the malfunction
indicator lamp as may be required

Black plate (27,1)Cadillac Escalade EXT Owner Manual - 2013 - CRC - 4/5/12
Driving and Operating 9-27
If the vehicle has an uncharged
battery or a battery with low voltage,
try charging or jump starting the
battery. SeeJump Starting on
page 10‑73 for more information.
To shift out of P (Park) use the
following:
1. Apply the brake pedal.
2. Move the shift lever to the desired position.
If you still are unable to shift out of
P (Park):
1. Ease the pressure on the shift lever.
2. While holding down the brake pedal, press the shift lever all
the way into P (Park).
3. Move the shift lever to the desired position.
If you are still having a problem
shifting, then have the vehicle
serviced soon.Parking over Things
That Burn
{WARNING
Things that can burn could touch
hot exhaust parts under the
vehicle and ignite. Do not park
over papers, leaves, dry grass,
or other things that can burn.
Active Fuel Management®
Vehicles with V8 engines may have
Active Fuel Management™. This
system allows the engine to operate
on either all or half of its cylinders,
depending on the driving conditions.
When less power is required, such
as cruising at a constant vehicle
speed, the system will operate in
the half cylinder mode, allowing the
vehicle to achieve better fuel
economy. When greater power
demands are required, such as
accelerating from a stop, passing, or merging onto a freeway, the
system will maintain full-cylinder
operation.
If the vehicle has an Active Fuel
Management™
indicator, seeDriver
Information Center (DIC) on
page 5‑22 for more information on
using this display.