Black plate (14,1)Cadillac Escalade EXT Owner Manual - 2013 - CRC - 4/5/12
13-14 Customer Information
General Motors reserves the right to
unilaterally modify, change,
or discontinue Courtesy
Transportation at any time and to
resolve all questions of claim
eligibility pursuant to the terms and
conditions described herein at its
sole discretion.
Collision Damage Repair
(U.S. and Canada)
If the vehicle is involved in a
collision and it is damaged, have the
damage repaired by a qualified
technician using the proper
equipment and quality replacement
parts. Poorly performed collision
repairs diminish the vehicle resale
value, and safety performance can
be compromised in subsequent
collisions.
Collision Parts
Genuine GM Collision parts are new
parts made with the same materials
and construction methods as the
parts with which the vehicle was
originally built. Genuine GMCollision parts are the best choice to
ensure that the vehicle's designed
appearance, durability, and safety
are preserved. The use of Genuine
GM parts can help maintain the GM
New Vehicle Limited Warranty.
Recycled original equipment parts
may also be used for repair. These
parts are typically removed from
vehicles that were total losses in
prior crashes. In most cases, the
parts being recycled are from
undamaged sections of the vehicle.
A recycled original equipment GM
part may be an acceptable choice to
maintain the vehicle's originally
designed appearance and safety
performance; however, the history of
these parts is not known. Such parts
are not covered by the GM New
Vehicle Limited Warranty, and any
related failures are not covered by
that warranty.
Aftermarket collision parts are also
available. These are made by
companies other than GM and may
not have been tested for the vehicle.
As a result, these parts may fit
poorly, exhibit premature durability/
corrosion problems, and may not
perform properly in subsequent
collisions. Aftermarket parts are not
covered by the GM New Vehicle
Limited Warranty, and any vehicle
failure related to such parts is not
covered by that warranty.
Repair Facility
GM also recommends that you
choose a collision repair facility that
meets your needs before you ever
need collision repairs. Your dealer
may have a collision repair center
with GM-trained technicians and
state‐of‐the‐art equipment, or be
able to recommend a collision repair
center that has GM-trained
technicians and comparable
equipment.
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
Black plate (17,1)Cadillac Escalade EXT Owner Manual - 2013 - CRC - 4/5/12
Customer Information 13-17
Or write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Prices are subject to change without
notice and without incurring
obligation. Allow ample time for
delivery.
All listed prices are quoted in U.S.
funds. Make checks payable in U.S.
funds.Reporting Safety
Defects
Reporting Safety Defects
to the United States
Government
If you believe that your vehicle
has a defect which could cause
a crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that
a safety defect exists in a group
of vehicles, it may order a recall
and remedy campaign.
However, NHTSA cannot
become involved in individual
problems between you, your
dealer, or General Motors.To contact NHTSA, you may call
the Vehicle Safety Hotline
toll-free at 1-888-327-4236 (TTY:
1-800-424-9153); go to
http://
www.safercar.gov; or write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590
You can also obtain other
information about motor vehicle
safety from http://
www.safercar.gov
.
Black plate (6,1)Cadillac Escalade EXT Owner Manual - 2013 - CRC - 4/5/12
14-6 OnStar
network capacity, reception, and
technology compatible with OnStar
service. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar service may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar service may not
work. Other problems beyond the
control of OnStar may prevent
service such as hills, tall buildings,
tunnels, weather, electrical system
design and architecture of the
vehicle, damage to the vehicle in a
crash, or wireless phone network
congestion or jamming.
SeeRadio Frequency Statement on
page 13‑20 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-GEN/210/220/310.Services for People with
Disabilities
Advisors provide services to help
subscribers with physical disabilities
and medical conditions.
Push
|for help with:
.Locating a gas station with an
attendant to pump gas.
.Finding a hotel, restaurant, etc.,
that meets accessibility needs.
.Providing directions to the
closest hospital or pharmacy in
urgent situations.
TTY Users
OnStar has the ability to
communicate to the deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle
access to all of the OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar.com
The website provides access to
account information, manages the
OnStar subscription, and allows
viewing of videos of each service.
Get subscription plan pricing and
sign up for OnStar Vehicle
Diagnostics. Click on the “My
Account” tab on the home page.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some of
the OnStar services, like Remote
Door Unlock and Stolen Vehicle
Assistance. You will be prompted to
change the PIN the first time when
speaking with an Advisor. To
change the OnStar PIN, call OnStar
and provide the Advisor with the
current number.
Warranty
OnStar equipment may be
warranted as part of the New
Vehicle Limited Warranty. The
Black plate (5,1)Cadillac Escalade EXT Owner Manual - 2013 - CRC - 4/5/12
INDEX i-5
Front Axle . . . . . . . . . . . . . . . . . . . . 10-25
Front Fog LampLight . . . . . . . . . . . . . . . . . . . . . . . . . . 5-20
Front Seats Heated and Ventilated . . . . . . . . . 3-7
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-47 Additives . . . . . . . . . . . . . . . . . . . . . 9-48
E85 (85% Ethanol) . . . . . . . . . . . 9-49
Economy Driving . . . . . . . . . . . . . 1-21
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 9-51
Filling the Tank . . . . . . . . . . . . . . . 9-50
Foreign Countries . . . . . . . . . . . . 9-48
Gasoline Specifications . . . . . . . 9-47
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 5-10
Management, Active . . . . . . . . . . 9-27
Recommended . . . . . . . . . . . . . . . 9-47
Requirements, California . . . . . 9-48
System Messages . . . . . . . . . . . . 5-29
Full-Size Spare Tire . . . . . . . . . . 10-72 Fuses
Engine Compartment
Fuse Block . . . . . . . . . . . . . . . . 10-32
Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . 10-32
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-37
G
Garage Door Opener . . . . . . . . . . 5-42
Programming . . . . . . . . . . . . . . . . . 5-42
Gasoline Specifications . . . . . . . . . . . . . . . . . 9-47
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . 5-11
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10
Odometer . . . . . . . . . . . . . . . . . . . . . 5-10
Speedometer . . . . . . . . . . . . . . . . . 5-10
Tachometer . . . . . . . . . . . . . . . . . . . 5-10
Trip Odometer . . . . . . . . . . . . . . . . 5-10
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . . 5-8 General Information
Service and Maintenance . . . . . 11-1
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-52
Vehicle Care . . . . . . . . . . . . . . . . . . 10-2
Glass Replacement . . . . . . . . . . . 10-28
Global Positioning System (GPS) . . . . . . . . . . . . . . . . 7-73
Glove Box . . . . . . . . . . . . . . . . . . . . . . 4-1
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . 13-6
H
Hazard Warning Flashers . . . . . . . 6-6
Head Restraints . . . . . . . . . . . . . . . . 3-2
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . 10-29
Automatic . . . . . . . . . . . . . . . . . . . . . . 6-5
Bulb Replacement . . . . . . . . . . 10-29
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . . 6-5
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-5
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . 10-29
High-Beam On Light . . . . . . . . . . 5-20
High/Low Beam Changer . . . . . . 6-4
Lamps On Reminder . . . . . . . . . 5-20
Black plate (11,1)Cadillac Escalade EXT Owner Manual - 2013 - CRC - 4/5/12
INDEX i-11
Shift Lock Control FunctionCheck, Automatic
Transmission . . . . . . . . . . . . . . . . 10-27
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 9-25
Out of Park . . . . . . . . . . . . . . . . . . . 9-26
Sidemarker
Bulb Replacement . . . . . . . . . . 10-29
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 6-7
Specifications and
Capacities . . . . . . . . . . . . . . . . . . . . 12-2
Speedometer . . . . . . . . . . . . . . . . . . 5-10
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . 5-18
System . . . . . . . . . . . . . . . . . . . . . . . 9-36
Start Assist, Hills . . . . . . . . . . . . . . 9-35
Start Vehicle, Remote . . . . . . . . . . 2-4
Starter Switch Check . . . . . . . . . 10-26
Starting the Engine . . . . . . . . . . . . 9-23 Steering . . . . . . . . . . . . . . . . . . . . . . . . 9-4
Fluid, Power . . . . . . . . . . . . . . . . 10-20
Heated Wheel . . . . . . . . . . . . . . . . . 5-3
Wheel Adjustment . . . . . . . . . . . . . 5-2
Wheel Controls . . . . . . . . . . . . . . . . 5-2
Steps Power Assist . . . . . . . . . . . . . . . . . 2-15
Stoplamps and Back-Up Lamps Bulb Replacement . . . . . . . . . . 10-29
Storage Areas Armrest . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Cargo Area . . . . . . . . . . . . . . . . . . . . 4-2
Center Console . . . . . . . . . . . . . . . . 4-1
Glove Box . . . . . . . . . . . . . . . . . . . . . 4-1
Instrument Panel . . . . . . . . . . . . . . 4-1
Roof Rack System . . . . . . . . . . . . 4-11
Top-Box Storage . . . . . . . . . . . . . . . 4-2
Stuck Vehicle . . . . . . . . . . . . . . . . . . 9-13
Sun Visors . . . . . . . . . . . . . . . . . . . . . 2-23
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 2-23 Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Symbols, Navigation . . . . . . . . . . . 7-43
System
Infotainment . . . . . . . . . . . . . . . . . . . 7-1
Roof Rack . . . . . . . . . . . . . . . . . . . . 4-11
System Needs Service, If . . . . . . 7-75
T
Tachometer . . . . . . . . . . . . . . . . . . . . 5-10
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . 2-14
Taillamps Bulb Replacement . . . . . . . . . . 10-29
Text Telephone (TTY) Users . . . 13-5
Theft-Deterrent Systems . . . . . . . 2-17
Immobilizer . . . . . . . . . . . . . . . . . . . 2-17
Throttle, Adjustable . . . . . . . . . . . . 9-21
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Black plate (13,1)Cadillac Escalade EXT Owner Manual - 2013 - CRC - 4/5/12
INDEX i-13
Transportation Program,Courtesy . . . . . . . . . . . . . . . . . . . . 13-12
Trip Odometer . . . . . . . . . . . . . . . . . 5-10
Truck-Camper Loading Information . . . . . . . . . . . . . . . . . . . 9-20
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 6-7
Turn Signal Bulb Replacement . . . . . . . . . . 10-29
U
Ultrasonic Parking Assist . . . . . . 9-42
Uniform Tire QualityGrading . . . . . . . . . . . . . . . . . . . . . 10-56
Universal Remote System . . . . . 5-42 Operation . . . . . . . . . . . . . . . . . . . . . 5-47
Programming . . . . . . . . . . . . . . . . . 5-42
Updates
Map Data . . . . . . . . . . . . . . . . . . . . . 7-76
Using This Manual . . . . . . . . . . . . . . . . iii
V
Vehicle Alarm System . . . . . . . . . . . . . . . . 2-15
Canadian Owners . . . . . . . . . . . . . . . iii
Control . . . . . . . . . . . . . . . . . . . . . . . . 9-3
IdentificationNumber (VIN) . . . . . . . . . . . . . . . 12-1
Load Limits . . . . . . . . . . . . . . . . . . . 9-14
Messages . . . . . . . . . . . . . . . . . . . . 5-26
Personalization . . . . . . . . . . . . . . . 5-34
Positioning . . . . . . . . . . . . . . . . . . . 7-74
Reminder Messages . . . . . . . . . . 5-33
Remote Start . . . . . . . . . . . . . . . . . . 2-4
Security . . . . . . . . . . . . . . . . . . . . . . 2-15
Towing . . . . . . . . . . . . . . . . . . . . . . 10-77
Vehicle Care
Tire Pressure . . . . . . . . . . . . . . . 10-46
Ventilation, Air . . . . . . . . . . . . . . . . . . 8-6
Visors . . . . . . . . . . . . . . . . . . . . . . . . . 2-23
Voice Recognition . . . . . . . . . . . . . 7-77
W
Warning Brake System Light . . . . . . . . . . . 5-16
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . . . . . . 5-8
Warnings . . . . . . . . . . . . . . . . . . . . . . . . . iii Cautions and Danger . . . . . . . . . . . . iii
Hazard Flashers . . . . . . . . . . . . . . . 6-6
Washer Fluid . . . . . . . . . . . . . . . . . 10-20 Messages . . . . . . . . . . . . . . . . . . . . 5-33
Wheels
Alignment and TireBalance . . . . . . . . . . . . . . . . . . . 10-58
Different Size . . . . . . . . . . . . . . . 10-56
Replacement . . . . . . . . . . . . . . . 10-58
When It Is Time for New
Tires . . . . . . . . . . . . . . . . . . . . . . . . 10-53
Where to Put the Restraint . . . . 3-37