2013 CADILLAC ATS phone

Black plate (10,1)Cadillac ATS Owner Manual - 2013 - CRC - 10/5/12
13-10 Customer Information
.Acts of terrorism, riot or uproar,
armed forces or police actions
which prevent timely delivery of
assistance services.
.Food service, beverages,
telephone calls, or other extra
costs. Accommodation costs
apply only to Mexico per the
terms and conditions of the
Roadside Assistance program.
.Any damage to the vehicle
without intent, derived from the
services provided.
.Cost of towing a trailer when
choosing a Cadillac dealer that
is nearest to the temporary
storage facility for the disabled
vehicle.
.Cost of all maneuvers required
to access the vehicle when it is
not available to be towed.
.Cost of fuel provided.Routine vehicle repair costs are
not covered by the Roadside
Assistance program. For more
information, see your new vehicle
warranty.
Contacting Roadside Assistance
Roadside Assistance services are
of no cost to you and available
24 hours a day, 365 days a year.
Costs are only incurred in situations
that exceed the limits of the
program, some of which are listed
previously in this section.
To contact Roadside Assistance by
phone, use the following numbers:
Mexico
01-800-466-0805
United States
1-866-466-8906
Canada
1-800-268-6800
E-mail
[email protected] Cadillac reserves the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.
Roadside Service (U.S.
and Canada)
U.S.: 1-800-224-1400.
Canada: 1-800-882-1112.
Text Telephone (TTY) Users
(U.S. Only): 1-888-889-2438.
Service is available 24 hours a day,
365 days a year.
Calling for Service
When calling Roadside Service,
have the following information
ready:
.Your name, home address, and
home telephone number.
.Telephone number of your
location.
.Location of the vehicle.
.Model, year, color, and license
plate number of the vehicle.

Black plate (16,1)Cadillac ATS Owner Manual - 2013 - CRC - 10/5/12
13-16 Customer Information
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Service (Mexico) on
page 13‑7orRoadside Service
(U.S. and Canada) on page 13‑10.
Gather the following information:
.Driver name, address, and
telephone number.
.Driver license number.
.Owner name, address, and
telephone number.
.Vehicle license plate number.
.Vehicle make, model, and
model year.
.Vehicle Identification
Number (VIN).
.Insurance company and policy
number.
.General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? on page 3‑25.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.

Black plate (21,1)Cadillac ATS Owner Manual - 2013 - CRC - 10/5/12
Customer Information 13-21
Infotainment System
If the vehicle is equipped with a
navigation system as part of the
infotainment system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See the infotainment manual for
information on stored data and for
deletion instructions.
Radio Frequency
Identification (RFID)
RFID technology is used in some
vehicles for functions such as tire
pressure monitoring and ignition
system security, as well as in
connection with conveniences such
as Remote Keyless Entry (RKE)
transmitters for remote door locking/
unlocking and starting, and
in-vehicle transmitters for garage
door openers. RFID technology in
GM vehicles does not use or record
personal information or link with any
other GM system containing
personal information.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
comply with Part 15 of the Federal
Communications Commission (FCC)
rules and with Industry Canada
Standards RSS‐GEN/210/220/310.
Operation is subject to the following
two conditions:
1. The device may not causeharmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.

Black plate (4,1)Cadillac ATS Owner Manual - 2013 - CRC - 10/5/12
14-4 OnStar
Connections
OnStar Hands-Free Calling allows
calls to be made and received from
the vehicle. The vehicle can also be
controlled from a cell phone through
the OnStar RemoteLink mobile
app. For coverage maps, see
www.onstar.com (U.S.),
www.onstar.ca (Canada).
Hands-Free Calling
1. Press=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Please say the name or number
to call.”
3. Say the entire number without pausing, including a “1”and the
area code. System responds:
“OK calling.”
Calling 911 Emergency
1. Press=. The system responds
“OnStar Ready,” followed by
a tone. 2. Say
“Call.”The system responds
“Please say the name or number
to call.”
3. Say “911”without pausing. The
system responds “911.”
4. Say “Call.”The system responds
“OK, dialing 911.”
Retrieve My Number
1. Press=. System responds:
“OnStar ready.”
2. Say “My number.” System
responds: “Your OnStar
Hands-Free Calling number is.”
End a Call
Press=. System responds: “Call
ended.”
Store a Name Tag for Speed
Dialing
1. Press=. System responds:
“OnStar ready.”
2. Say “Store.” System responds:
“Please say the number you
would like to store.” 3. Say the entire number without
pausing. System responds:
“Please say the name tag.”
4. Pick a name tag. System responds: “About to store tag>. Does that sound OK?”
5. Say “Yes”or say “No”to try
again. System responds: “OK,
storing .”
Place a Call Using a Stored
Number
1. Press=. System responds:
“OnStar ready.”
2. Say “Call .” System
responds: “OK, calling
.”
Verify Minutes and Expiration
Press=and say “Minutes” then
“Verify” to check how many minutes
remain and their expiration date.

Black plate (6,1)Cadillac ATS Owner Manual - 2013 - CRC - 10/5/12
14-6 OnStar
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
OnStar service cannot work unless
your vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area, and the wireless
service provider has coverage,
network capacity, reception, and
technology compatible with OnStar
service. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar service may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar service may not
work. Other problems beyond the
control of OnStar may preventservice such as hills, tall buildings,
tunnels, weather, electrical system
design and architecture of the
vehicle, damage to the vehicle in a
crash, or wireless phone network
congestion or jamming.
See
Radio Frequency Statement on
page 13‑21 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-GEN/210/220/310.
Services for People with
Disabilities
Advisors provide services to help
subscribers with physical disabilities
and medical conditions.
Press
Qfor help with:
.Locating a gas station with an
attendant to pump gas.
.Finding a hotel, restaurant, etc.,
that meets accessibility needs.
.Providing directions to the
closest hospital or pharmacy in
urgent situations.
TTY Users
OnStar has the ability to
communicate to the deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle
access to all of the OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar.com (U.S.) or OnStar.ca
(Canada)
The website provides access to
account information, allows
management of the OnStar
subscription, and viewing of videos
of each service. Get subscription
plan pricing and sign up for OnStar
Vehicle Diagnostics. Click on the
“My Account” tab on the home
page. The website navigation and
services provided may vary by
country.

Black plate (3,1)Cadillac ATS Owner Manual - 2013 - CRC - 10/5/12
INDEX i-3
Chains, Tire . . . . . . . . . . . . . . . . . . 10-65
Charging System Light . . . . . . . . 5-15
CheckEngine Light . . . . . . . . . . . . . . . . . . 5-16
IgnitionTransmission Lock . . . . . . . . 10-29
Child Restraints
Infants and YoungChildren . . . . . . . . . . . . . . . . . . . . . 3-35
Lower Anchors and Tethers for Children . . . . . . . . . 3-41
Older Children . . . . . . . . . . . . . . . . 3-33
Securing . . . . . . . . . . . . . . . . 3-47, 3-50
Systems . . . . . . . . . . . . . . . . . . . . . . 3-38
Circuit Breakers . . . . . . . . . . . . . . 10-34
Cleaning Exterior Care . . . . . . . . . . . . . . . 10-81
Interior Care . . . . . . . . . . . . . . . . 10-84
Climate Control Systems Dual Automatic . . . . . . . . . . . 8-1, 8-5
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Cluster, Instrument . . . . . . . . . . . . . 5-9
Clutch, Hydraulic . . . . . . . . . . . . . 10-15
Collision Damage Repair . . . . . 13-14 Compass . . . . . . . . . . . . . . . . . . . . . . . 5-5
Messages . . . . . . . . . . . . . . . . . . . . 5-34
Competitive Driving, Racing or Other . . . . . . . . . . . . . . . . . . . . . . . 9-6
Compressor Kit, Tire Sealant . . . . . . . . . . . . . . . . . . . . . . 10-67
Connections
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-4
Control of a Vehicle . . . . . . . . . . . . . 9-3
Convex Mirrors . . . . . . . . . . . . . . . . 2-19
Coolant Engine . . . . . . . . . . . . . . . . . . . . . . 10-18
Engine TemperatureGauge . . . . . . . . . . . . . . . . . . . . . . 5-12
Engine Temperature Warning Light . . . . . . . . . . . . . . . 5-22
Cooling System . . . . . . . . . . . . . . . 10-17 Engine Messages . . . . . . . . . . . . 5-35
Courtesy Lamps . . . . . . . . . . . . . . . . 6-7
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . 13-13
Cruise Control . . . . . . . . . . . . . . . . . 9-39 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-25
Messages . . . . . . . . . . . . . . . . . . . . 5-34 Cruise Control, Active . . . . . . . . . 9-42
Customer Assistance . . . . . . . . . . 13-5
Offices . . . . . . . . . . . . . . . . . . 13-4, 13-5
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 13-5
Customer Information Service Publications
Ordering Information . . . . . . 13-17
Customer Satisfaction Procedure . . . . . . . . . . . . . . 13-1, 13-3
D
Damage Repair, Collision . . . . . 13-14
Danger, Warnings, andCautions . . . . . . . . . . . . . . . . . . . . . . . . iv
Data Recorders, Event . . . . . . . 13-19
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 6-4
Defensive Driving . . . . . . . . . . . . . . . 9-3
Delayed Locking . . . . . . . . . . . . . . . 2-13
Diagnostics OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-5
Distracted Driving . . . . . . . . . . . . . . . 9-2
Dome Lamps . . . . . . . . . . . . . . . . . . . 6-7

Black plate (9,1)Cadillac ATS Owner Manual - 2013 - CRC - 10/5/12
INDEX i-9
OnStar®Navigation . . . . . . . . . . . . 14-2
OnStar®Overview . . . . . . . . . . . . . 14-1
OnStar®Security . . . . . . . . . . . . . . 14-2
Ordering Service Publications . . . . . . . . 13-17
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Overheating, Engine . . . . . . . . . . 10-22
Overview, Infotainment System . . . . . . . . . . . . . . . . . . . . . . . . 7-3
P
ParkShifting Into . . . . . . . . . . . . . . . . . . . 9-21
Shifting Out of . . . . . . . . . . . . . . . . 9-22
Parking . . . . . . . . . . . . . . . . . . . . . . . . 9-23 Brake . . . . . . . . . . . . . . . . . . . 9-30, 9-33
Brake and P (Park)Mechanism Check . . . . . . . . 10-29
Over Things That Burn . . . . . . . 9-23
Parking Brake Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-19
Parking or Backing
Assistance Systems . . . . . . . . . . 9-51 Passenger Airbag Status
Indicator . . . . . . . . . . . . . . . . . . . . . 5-14
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . 8-11
Passenger Sensing System . . . 3-27
Perchlorate Materials Requirements, California . . . . . 10-3
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-43
Phone Bluetooth . . . . . . . . . 7-21, 7-23, 7-27
Port USB . . . . . . . . . . . . . . . . . . . . . . . . . . 7-16
Power Door Locks . . . . . . . . . . . . . . . . . . . 2-12
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . 2-19
Outlets . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Protection, Battery . . . . . . . . . . . . . 6-8
Retained Accessory (RAP) . . . 9-21
Seat Adjustment . . . . . . . . . . . . . . . 3-3
Windows . . . . . . . . . . . . . . . . . . . . . 2-21
Pregnancy, Using Safety Belts . . . . . . . . . . . . . . . . . . . . . . . . . 3-17 Privacy
Radio Frequency
Identification (RFID) . . . . . . . 13-21
Program Courtesy Transportation . . . . 13-13
Proposition 65 Warning, California . . . . . . . . . . . . . . . . . . . . . 10-3
R
Racing or Other Competitive
Driving . . . . . . . . . . . . . . . . . . . . . . . . 9-6
Radio Frequency Identification (RFID) . . . . . . . . 13-21
Statement . . . . . . . . . . . . . . . . . . 13-21
Radios AM-FM Radio . . . . . . . . . . . . . . . . . . 7-8
Reception . . . . . . . . . . . . . . . . . . . . 7-12
Satellite . . . . . . . . . . . . . . . . . . . . . . . 7-11
Reading Lamps . . . . . . . . . . . . . . . . . 6-7
Rear Axle Limited-Slip . . . . . . . . . . . . . . . . . . . 9-38
Rear Seat Pass-Through Door . . . . . . . . . . 3-11
Rear Seats . . . . . . . . . . . . . . . . . . . . . 3-9

Black plate (12,1)Cadillac ATS Owner Manual - 2013 - CRC - 10/5/12
i-12 INDEX
T
Tachometer . . . . . . . . . . . . . . . . . . . . 5-11
Text Telephone (TTY) Users . . . 13-5
Theft-Deterrent Systems . . . . . . . 2-18Immobilizer . . . . . . . . . . . . . . . . . . . 2-17
Thigh Support Adjustment . . . . . . 3-4
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Tires Buying New Tires . . . . . . . . . . . 10-59
Chains . . . . . . . . . . . . . . . . . . . . . . 10-65
Designations . . . . . . . . . . . . . . . 10-47
Different Size . . . . . . . . . . . . . . . 10-61
If a Tire Goes Flat . . . . . . . . . . 10-66
Inflation Monitor System . . . . 10-53
Inspection . . . . . . . . . . . . . . . . . . 10-56
Messages . . . . . . . . . . . . . . . . . . . . 5-42
Pressure . . . . . . . . . . . . . . . . . . . . 10-51
Pressure Light . . . . . . . . . . . . . . . . 5-22
Pressure Monitor System . . . 10-52
Rotation . . . . . . . . . . . . . . . . . . . . 10-57
Run-Flat . . . . . . . . . . . . . . . . . . . . 10-44
Sealant andCompressor Kit . . . . . . . . . . . 10-67
Sealant and Compressor Kit, Storing . . . . . . . . . . . . . . . . 10-75
Sidewall Labeling . . . . . . . . . . . 10-45 Tires (cont'd)
Terminology and
Definitions . . . . . . . . . . . . . . . . . 10-47
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . 10-62
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . 10-63
Wheel Replacement . . . . . . . . 10-63
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . 10-59
Winter . . . . . . . . . . . . . . . . . . . . . . 10-44
Towing Driving Characteristics . . . . . . . . 9-70
Equipment . . . . . . . . . . . . . . . . . . . . 9-74
General Information . . . . . . . . . . 9-70
Recreational Vehicle . . . . . . . . 10-78
Trailer . . . . . . . . . . . . . . . . . . 9-73, 9-74
Vehicle . . . . . . . . . . . . . . . . . . . . . 10-78
Traction Control System (TCS) . . . . . . . . 9-34
Control System (TCS)/StabiliTrak
®Light . . . . . . . . . . . . 5-21
Limited-Slip Rear Axle . . . . . . . . 9-38
Off Light . . . . . . . . . . . . . . . . . . . . . . 5-21
Trailer Towing . . . . . . . . . . . . . . . . . . 9-73, 9-74 Transmission
Automatic . . . . . . . . . . . . . . . . . . . . . 9-25
Fluid, Automatic . . . . . . . . . . . . 10-15
Fluid, Manual . . . . . . . . . . . . . . . 10-15
Messages . . . . . . . . . . . . . . . . . . . . 5-42
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . 13-13
Trip Odometer . . . . . . . . . . . . . . . . . 5-11
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 6-6
U
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . . . 10-62
Universal Remote System . . . . . 5-49 Operation . . . . . . . . . . . . . . . . . . . . . 5-52
Programming . . . . . . . . . . . . . . . . . 5-50
Updates Software . . . . . . . . . . . . . . . . . . . . . . . 7-8
USB Port . . . . . . . . . . . . . . . . . . . . . . 7-16
Using This Manual . . . . . . . . . . . . . . . . iv