2013 BUICK LACROSSE English

Black plate (31,1)Buick LaCrosse Owner Manual - 2013 - crc - 9/7/12
Instruments and Controls 5-31
The three formats are as follows:
English Shown, Metric Similar
Format One: This display gives the
speedometer reading (in English or
metric units), turn signal indication,
high-beam indication, transmission
positions, outside air temperature,
and compass heading.
English Shown, Metric Similar
Format Two: This display includes
the information in Format One
without the transmission
information, the outside air
temperature, and compass heading.
English Shown, Metric Similar
Format Three: This display
includes much of the information in
Format One along with a circular
tachometer, but without outside air
temperature and compass heading.
All formats will show the turn-by-turn
navigation information and provide
details about the next driving
maneuver to be made. When you
near your next maneuver, the HUD
will display a distance bar that will
empty the closer you get to your
maneuver. All navigation information
is provided to the HUD by the
navigation radio or OnStar service,
for vehicles that have these
features.English Shown, Metric Similar
The HUD image displayed on the
windshield will automatically dim
and brighten to compensate for
outside lighting. However, the HUD
brightness control can still be
adjusted as needed.
The HUD image can temporarily
light up depending on the angle and
position of the sunlight on the HUD
display. This is normal and will
change when the angle of the
sunlight on the HUD display
changes.
Polarized sunglasses could make
the HUD image harder to see.

Black plate (42,1)Buick LaCrosse Owner Manual - 2013 - crc - 9/7/12
5-42 Instruments and Controls
Chime Volume
This allows selection of the chime
volume level.
Press SELECT when Chime Volume
is highlighted. Turn the Multifunction
knob to select Normal or High.
Press SELECT to confirm the
selection. Press
/BACK to move to
the last menu.
Driver Seat Easy Exit
When on, this feature will move the
driver seat rearward upon turning
the ignition off and opening the
driver door. This may be performed
to make it easier to exit the vehicle.
See “Easy Exit Driver Seat” under
Memory Seats on page 3‑6.
This allows you to turn the easy exit
seat feature on or off.
Press SELECT when Driver Seat
Easy Exit is highlighted. Turn the
Multifunction knob to select On or
Off. Press SELECT to confirm the
selection. Press
/BACK to move to
the last menu. Park Tilt Mirrors
When on, both the driver and
passenger mirrors will tilt downward
when the vehicle is shifted to
R (Reverse) to improve visibility of
the ground near the rear wheels.
They will return to their previous
driving position when the vehicle is
shifted out of R (Reverse), the
ignition is turned to OFF, or the
vehicle is left in R (Reverse). See
Park Tilt Mirrors on page 2‑16.
This allows you to turn the park tilt
mirrors feature on or off.
Press SELECT when Park Tilt
Mirrors is highlighted. Turn the
Multifunction knob to select Driver &
Passenger or Off. Press SELECT to
confirm the selection. Press
/
BACK to move to the last menu.
Collision/Detection Systems
Select the Collision/Detection
Systems menu and the following will
be displayed:
.Side Blind Zone Alert System
Side Blind Zone Alert System
If equipped, this feature allows the
Side Blind Zone Alert System
feature to be turned on or off.
Press SELECT when Side Blind
Zone Alert System is highlighted.
Turn the Multifunction knob to select
On or Off. Press SELECT to confirm
the selection. Press
/BACK to
move to the last menu.
Language
Select the Language menu and the
following will be displayed:
.English
.French
.Spanish
Turn the Multifunction knob to select
the language. Press SELECT to
confirm the selection. Press
/
BACK to move to the last menu.

Black plate (2,1)Buick LaCrosse Owner Manual - 2013 - crc - 9/7/12
12-2 Technical Data
Vehicle Data
Capacities and Specifications
ApplicationCapacities
Metric English
Air Conditioning Refrigerant For the air conditioning system refrigerant type and charge amount, see the refrigerant label under thehood. See your dealer for more information.
Engine Cooling System 2.4L L4 Engine 9.6 L 10.1 qt
3.6L V6 Engine 7.1 L 7.5 qt
Engine Oil with Filter
2.4L L4 Engine 4.7 L 5.0 qt
3.6L V6 Engine 5.7 L 6.0 qt

Black plate (3,1)Buick LaCrosse Owner Manual - 2013 - crc - 9/7/12
Technical Data 12-3
ApplicationCapacities
Metric English
Fuel Tank
2.4L L4 Engine 60.0 L 15.8 gal
3.6L V6 Engine, AWD 74.0 L 19.5 gal
3.6L V6 Engine, FWD 70.5 L 18.6 gal
Wheel Nut Torque 150 Y110 lb ft
All capacities are approximate. When adding, be sure to fill to the approximate level, as recommended in this
manual. Recheck fluid level after filling.
Engine Specifications
Engine VIN CodeTransmission Spark Plug Gap
2.4L L4 Engine RAutomatic 0.9 mm (0.035 in)
3.6L V6 Engine 3Automatic 1.10 mm (0.043 in)

Black plate (2,1)Buick LaCrosse Owner Manual - 2013 - crc - 9/7/12
13-2 Customer Information
STEP TWO:If after contacting a
member of dealership management,
it appears your concern cannot be
resolved by your dealership without
further help, in the U.S., call
1-800-521-7300. In Canada, contact
General Motors of Canada
Customer Care Centre at
1‐800-263-3777 (English) or
1-800-263-7854 (French).
We encourage you to call the
toll-free number in order to give the
inquiry prompt attention. Have the
following information available to
give the Customer Assistance
representative:
.Vehicle Identification
Number (VIN). This is available
from the vehicle registration or
title, or the plate at the top left of
the instrument panel and visible
through the windshield.
.Dealership name and location.
.Vehicle delivery date and
present mileage. When contacting Buick, remember
that your concern will likely be
resolved at a dealer's facility. That is
why we suggest following Step One
first.
STEP THREE
—U.S. Owners:
Both General Motors and your
dealer are committed to making
sure you are completely satisfied
with the new vehicle. However,
if you continue to remain unsatisfied
after following the procedure
outlined in Steps One and Two, you
can file with the Better Business
Bureau (BBB) Auto Line
®Program
to enforce your rights.
The BBB Auto Line Program is an
out-of-court program administered
by the Council of Better Business
Bureaus to settle automotive
disputes regarding vehicle repairs or
the interpretation of the New Vehicle
Limited Warranty. Although you may
be required to resort to this informal
dispute resolution program prior to
filing a court action, use of the
program is free of charge and your
case will generally be heard within 40 days. If you do not agree with the
decision given in your case, you
may reject it and proceed with any
other venue for relief available
to you.
You may contact the BBB Auto Line
Program using the toll-free
telephone number or write them at
the following address:
BBB Auto Line Program
Council of Better Business Bureaus,
Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
www.dr.bbb.org/goauto
This program is available in all
50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage, and other
factors. General Motors reserves
the right to change eligibility
limitations and/or discontinue its
participation in this program.

Black plate (3,1)Buick LaCrosse Owner Manual - 2013 - crc - 9/7/12
Customer Information 13-3
STEP THREE—Canadian
Owners: In the event that you do
not feel your concerns have been
addressed after following the
procedure outlined in Steps One
and Two, General Motors of Canada
Limited wants you to be aware of its
participation in a no-charge
Mediation/Arbitration program.
General Motors of Canada Limited
has committed to binding arbitration
of owner disputes involving
factory-related vehicle service
claims. The program provides for
the review of the facts involved by
an impartial third party arbiter, and
may include an informal hearing
before the arbiter. The program is
designed so that the entire dispute
settlement process, from the time
you file your complaint to the final
decision, should be completed in
approximately 70 days. We believe
our impartial program offers
advantages over courts in most
jurisdictions because it is informal,
quick, and free of charge. For further information concerning
eligibility in the Canadian Motor
Vehicle Arbitration Plan (CAMVAP),
call toll-free 1-800-207-0685, or call
the General Motors Customer Care
Centre, 1-800-263-3777 (English),
1-800-263-7854 (French),
or write to:
Mediation/Arbitration Program
c/o Customer Care Centre
General Motors of Canada Limited
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
The inquiry should be accompanied
by the Vehicle Identification
Number (VIN).
Customer Satisfaction
Procedure (Mexico)
Did you get the Warranty Extension
Plan? This plan is recommended by
General Motors to supplement the
warranty included with the new
vehicle purchase.
See your dealer for details.
Customer Assistance
Procedure
Owner satisfaction and goodwill are
very important to your dealer and
General Motors.
Normally, any problem with the
transaction, sale, or usage of the
vehicle must be handled by your
dealer sales or service departments.
However, we recognize that despite
the good intentions of all parties
involved, sometimes a
misunderstanding may occur.

Black plate (5,1)Buick LaCrosse Owner Manual - 2013 - crc - 9/7/12
Customer Information 13-5
Canada
General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
All Overseas Locations
Please contact the local General
Motors Business Unit.
Customer Assistance
Offices (Mexico)
To contact the Customer Assistance
Center (CAC), use the phone
numbers listed in this section.
Customer assistance is available
Monday through Friday, 08:00 to
20:00 hours, and Saturdays from
08:00 to 15:00 hours.All e-mail inquiries to the Customer
Assistance Center (CAC) should be
sent to: [email protected].
Mexico
From Mexico City
5329-0818
From Other Mexico Locations
01-800-466-0818
United States and Canada
1-800-521-7300
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
Customer Assistance for
Text Telephone (TTY)
Users (U.S. and Canada)
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Buick has TTY equipment
available at its Customer Assistance
Center. Any TTY user can
communicate with Buick by dialing:
1-800-832-8425. TTY users in
Canada can dial 1‐800‐263-3830.

Black plate (18,1)Buick LaCrosse Owner Manual - 2013 - crc - 9/7/12
13-18 Customer Information
Reporting Safety Defects
to the Canadian
Government
If you live in Canada, and you
believe that the vehicle has a safety
defect, notify Transport Canada
immediately, and notify General
Motors of Canada Limited. Call
Transport Canada at
1-800-333-0510 or write to:
Transport Canada
Road Safety Branch
80 rue Noel
Gatineau, QC J8Z 0A1
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA (or
Transport Canada) in a situation like
this, please notify General Motors.
Call 1-800-521-7300, or write:
Buick Customer Assistance Center
P.O. Box 33136
Detroit, MI 48232-5136
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings.