Black plate (20,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
13-20 Customer Information
if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.
OnStar®
If the vehicle is equipped with
OnStar®and has an active
subscription, additional data may be
collected through the OnStar
system. This includes information
about the vehicle’s operation; about
collisions involving the vehicle; the
use of the vehicle and its features;
and, in certain situations, the
location and approximate GPS
speed of the vehicle. Refer to the OnStar Terms and Conditions and
Privacy Statement on the OnStar
website.
Infotainment System
If the vehicle is equipped with a
navigation system as part of the
infotainment system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See the infotainment manual for
information on stored data and for
deletion instructions.
Radio Frequency
Identification (RFID)
RFID technology is used in some
vehicles for functions such as tire
pressure monitoring and ignition
system security, as well as in
connection with conveniences such
as Remote Keyless Entry (RKE)
transmitters for remote door locking/
unlocking and starting, and
in-vehicle transmitters for garage
door openers. RFID technology inGM vehicles does not use or record
personal information or link with any
other GM system containing
personal information.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
comply with Part 15 of the Federal
Communications Commission (FCC)
rules and with Industry Canada
Standards RSS‐GEN/210/220/310.
Operation is subject to the following
two conditions:
1. The device may not cause
harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.
Black plate (1,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
OnStar 14-1
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . 14-1
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . 14-2
Security . . . . . . . . . . . . . . . . . . . . . . 14-2
Navigation . . . . . . . . . . . . . . . . . . . 14-2
Connections . . . . . . . . . . . . . . . . . 14-3
Diagnostics . . . . . . . . . . . . . . . . . . 14-5
OnStar Additional Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . 14-5
OnStar Overview
If equipped, this vehicle has a
comprehensive, in-vehicle system
that can connect to a live Advisor
for Emergency, Security, Navigation,
Connection, and Diagnostic
Services.
The OnStar system status light is
next to the OnStar buttons. If the
status light is:
.Solid Green: System is ready.
.Flashing Green: On a call.
.Red: Indicates a problem.
Press
Qor call 1-888-4-ONSTAR
(1-888-466-7827) to speak to an
Advisor. Press
=to:
.Make a call, end a call,
or answer an incoming call.
.Give OnStar Hands-Free Calling
voice commands.
.Give OnStar Turn-by-Turn
Navigation voice commands.
Requires the available Directions
and Connections service plan.
Press
Qto connect to a live
Advisor to:
.Verify account information or
update contact information.
.Get driving directions. Requires
the available Directions and
Connections service plan.
.Receive On-Demand
Diagnostics for a check of the
vehicle’s key operating systems.
.Receive Roadside Assistance.
Black plate (2,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
14-2 OnStar
Press the OnStar Emergency
button
>to get a priority
connection to an Emergency
Advisor available 24/7 to:
.Get help for an emergency.
.Be a Good Samaritan or
respond to an AMBER Alert.
.Get crisis assistance and
evacuation routes.
OnStar Services
Emergency
With Automatic Crash Response,
the built-in system can automatically
connect to help in most crashes,
even if help cannot be requested.
Press
>to connect to an
Emergency Advisor. GPS
technology is used to identify the
vehicle location and can provide
critical information to emergency
personnel. The Advisor is also
trained to offer critical assistance in
emergency situations before first
responders arrive.
Security
OnStar provides services like Stolen
Vehicle Assistance, Remote Ignition
Block, and Roadside Assistance,
if equipped. OnStar can unlock the
vehicle doors remotely, if equipped
with automatic door locks, and can
help police locate the vehicle if it is
stolen.
Navigation
OnStar navigation requires the
Directions and Connections
service plan.
Press
Qto receive directions or
have them sent to the vehicle
navigation screen, if equipped.
Destinations can also be forwarded
to the vehicle from MapQuest.com.
The OnStar mapping database is
continuously updated. For coverage
maps, see www.onstar.com (U.S.)
www.onstar.ca (Canada).
Turn-by-Turn Navigation
1. PressQto connect to a live
Advisor.
2. Request directions.
3. Directions are downloaded to the vehicle.
4. Follow the voice-guided commands.
Black plate (9,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
OnStar 14-9
unzip:
This is version 2005-Feb-10 of
the Info-ZIP copyright and license.
The definitive version of this
document should be available
at ftp://ftp.info-zip.org/pub/infozip/
license.html indefinitely.
Copyright (c) 1990-2005 Info-ZIP. All
rights reserved.
For the purposes of this copyright
and license,“Info-ZIP”is defined as
the following set of individuals:
Mark Adler, John Bush, Karl Davis,
Harald Denker, Jean-Michel Dubois,
Jean-loup Gailly, Hunter Goatley, Ed
Gordon, Ian Gorman, Chris
Herborth, Dirk Haase, Greg Hartwig,
Robert Heath, Jonathan Hudson,
Paul Kienitz, David Kirschbaum,
Johnny Lee, Onno van der Linden,
Igor Mandrichenko, Steve P. Miller,
Sergio Monesi, Keith Owens,
George Petrov, Greg Roelofs, Kai
Uwe Rommel, Steve Salisbury,
Dave Smith, Steven M. Schweda, Christian Spieler, Cosmin Truta,
Antoine Verheijen, Paul von Behren,
Rich Wales, Mike White
This software is provided
“as is,”
without warranty of any kind,
express or implied. In no event shall
Info-ZIP or its contributors be held
liable for any direct, indirect,
incidental, special or consequential
damages arising out of the use of or
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Permission is granted to anyone to
use this software for any purpose,
including commercial applications,
and to alter it and redistribute it
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1. Redistributions of source code must retain the above copyright
notice, definition, disclaimer, and
this list of conditions.
2. Redistributions in binary form (compiled executables) must
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this list of conditions in
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this license, as long as the
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3. Altered versions–including, but not limited to, ports to new
operating systems, existing ports
with new graphical interfaces,
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“Info-ZIP” (or any variation
thereof, including, but not limited
to, different capitalizations),
Black plate (1,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
INDEX i-1
A
About Driving the Vehicle . . . . . . . . . iv
Accessories andModifications . . . . . . . . . . . . . . . . . 10-2
Accessory Power . . . . . . . . . . . . . . 9-19
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . . . 9-47
Additional Information OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-5
Adjustments Lumbar, Front Seats . . . . . . . . . . . 3-4
Air Cleaner/Filter, Engine . . . . . 10-10
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . 8-6
Air Intake . . . . . . . . . . . . . . . . . . . . . . . 8-6
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-6
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . 3-34
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . 3-28
Passenger Sensing System . . . . . . . . . . . . . . . . . . . . . . 3-29
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-27 Airbag System (cont'd)
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . 3-28
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-26
Where Are the Airbags? . . . . . . 3-25
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . 3-34
Passenger Status Indicator . . . 5-12
Readiness Light . . . . . . . . . . . . . . 5-12
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . 3-33
System Check . . . . . . . . . . . . . . . . 3-23
Alarm Vehicle Security . . . . . . . . . . . . . . . 2-9
All-Wheel Drive . . . . . . . . . 10-20, 9-26
AM-FM Radio . . . . . . . . . . . . . . . . . . . 7-7
Antenna Multi-band . . . . . . . . . . . . . . . . . . . . 7-11
Antilock Brake System (ABS) . . . . . . . . . . . . . . . . 9-26
Warning Light . . . . . . . . . . . . . . . . . 5-17 Appearance Care
Exterior . . . . . . . . . . . . . . . . . . . . . 10-67
Interior . . . . . . . . . . . . . . . . . . . . . . 10-70
Armrest Front Seat . . . . . . . . . . . . . . . . . . . . . 3-8
Rear Seat . . . . . . . . . . . . . . . . . . . . 3-14
Assistance Program,
Roadside . . . . . . . . . . . . . . 13-7, 13-11
Audio Players . . . . . . . . . . . . . . . . . 7-11 CD . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-11
Audio System
Radio Reception . . . . . . . . . . . . . . 7-10
Theft-Deterrent Feature . . . . . . . . 7-2
Automatic Door Locks . . . . . . . . . . . . . . . . . . . . 2-7
Headlamp System . . . . . . . . . . . . . 6-3
Transmission . . . . . . . . . . . . . . . . . 9-23
Transmission Fluid . . . . . . . . . 10-10
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . 9-25
Shift Lock ControlFunction Check . . . . . . . . . . . 10-20
Auxiliary Devices . . . . . . . . . . . . . . . . . . . . . . . 7-13
Black plate (2,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
i-2 INDEX
B
Battery . . . . . . . . . . . . . . . . . . . . . . . 10-19Jump Starting . . . . . . . . . . . . . . . 10-61
Power Protection . . . . . . . . . . . . . . 6-6
Voltage and ChargingMessages . . . . . . . . . . . . . . . . . . . 5-26
Blade Replacement, Wiper . . . 10-21
Blind Spot Mirrors . . . . . . . . . . . . . 2-12
Bluetooth . . . . . . . . . . . . . . . . . . . . . . 7-16
Brake System Warning Light . . . . . . . . 5-16
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 10-17 Antilock . . . . . . . . . . . . . . . . . . . . . . . 9-26
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 9-27
Fluid . . . . . . . . . . . . . . . . . . . . . . . . 10-18
Parking . . . . . . . . . . . . . . . . . . . . . . . 9-27
System Messages . . . . . . . . . . . . 5-26
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 9-4
Break-In, New Vehicle . . . . . . . . . 9-15 Bulb Replacement . . . . . . . . . . . . 10-26
Halogen Bulbs . . . . . . . . . . . . . . 10-23
Headlamp Aiming . . . . . . . . . . . 10-23
Headlamps . . . . . . . . . . . . . . . . . 10-23
Headlamps, Front Turn
Signal, and Parking
Lamps . . . . . . . . . . . . . . . . . . . . 10-24
License Plate Lamps . . . . . . . 10-26
Buying New Tires . . . . . . . . . . . . . 10-50
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 5-5
California Fuel Requirements . . . . . . . . . . . 9-43
Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 10-2
Warning . . . . . . . . . . . . . . . . . . . . . . 10-2
Camera, Rear Vision . . . . . . . . . . 9-38
Canadian Vehicle Owners . . . . . . . . iii
Capacities and
Specifications . . . . . . . . . . . . . . . . 12-2
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 9-22
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Winter Driving . . . . . . . . . . . . . . . . . 9-8 Cargo
Cover . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Management System . . . . . . . . . . 4-3
Cautions, Danger, and Warnings . . . . . . . . . . . . . . . . . . . . . . . . iv
CD Player . . . . . . . . . . . . . . . . . . . . . 7-11
Center Console Storage . . . . . . . . 4-3
Chains, Tire . . . . . . . . . . . . . . . . . . 10-55
Charging System Light . . . . . . . . 5-13
Check Engine Light . . . . . . . . . . . . . . . . . . 5-14
Ignition
Transmission Lock . . . . . . . . 10-21
Child Restraints Infants and YoungChildren . . . . . . . . . . . . . . . . . . . . . 3-37
Lower Anchors and Tethers for Children . . . . . . . . . 3-43
Older Children . . . . . . . . . . . . . . . . 3-35
Securing . . . . . . . . . . . . . . . . 3-48, 3-51
Systems . . . . . . . . . . . . . . . . . . . . . . 3-40
Circuit Breakers . . . . . . . . . . . . . . 10-27
Cleaning Exterior Care . . . . . . . . . . . . . . . 10-67
Interior Care . . . . . . . . . . . . . . . . 10-70
Black plate (8,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
i-8 INDEX
Mirrors (cont'd)Manual Rearview . . . . . . . . . . . . . 2-13
Power . . . . . . . . . . . . . . . . . . . . . . . . 2-11
Tilt in Reverse . . . . . . . . . . . . . . . . 2-13
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . 10-43
Multi-band Antenna . . . . . . . . . . . . 7-11
N
Navigation OnStar®. . . . . . . . . . . . . . . . . . . . . . 14-2
Net, Convenience . . . . . . . . . . . . . . 4-4
New Vehicle Break-In . . . . . . . . . . 9-15
O
Object Detection System Messages . . . . . . . . . . . . . . . . . . . . 5-28
Odometer . . . . . . . . . . . . . . . . . . . . . . 5-10
Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . . 9-5
Oil
Engine . . . . . . . . . . . . . . . . . . . . . . . . 10-7
Engine Oil Life System . . . . . . . 10-9
Messages . . . . . . . . . . . . . . . . . . . . 5-27
Pressure Light . . . . . . . . . . . . . . . . 5-20 Older Children, Restraints . . . . . 3-35
Online Owner Center . . . . . . . . . . 13-6
OnStar
®
System, In Brief . . . . . . . . . . . . . . 1-21
OnStar®Additional
Information . . . . . . . . . . . . . . . . . . . 14-5
OnStar
®Connections . . . . . . . . . . 14-3
OnStar®Diagnostics . . . . . . . . . . . 14-5
OnStar®Emergency . . . . . . . . . . . 14-2
OnStar®Navigation . . . . . . . . . . . . 14-2
OnStar®Overview . . . . . . . . . . . . . 14-1
OnStar®Security . . . . . . . . . . . . . . 14-2
Operation, Infotainment System . . . . . . . . . . . . . . . . . . . . . . . . 7-4
Ordering Service Publications . . . . . . . . 13-16
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Overheating, Engine . . . . . . . . . . 10-15
Overview, Infotainment System . . . . . . . . . . . . . . . . . . . . . . . . 7-2
P
Park
Shifting Into . . . . . . . . . . . . . . . . . . . 9-19
Shifting Out of . . . . . . . . . . . . . . . . 9-20
Parking Assist, Ultrasonic . . . . . . . . . . . . . 9-36
Brake . . . . . . . . . . . . . . . . . . . . . . . . . 9-27
Brake and P (Park)Mechanism Check . . . . . . . . 10-21
Over Things That Burn . . . . . . . 9-22
Passenger Airbag Status
Indicator . . . . . . . . . . . . . . . . . . . . . 5-12
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 8-6
Passenger Sensing System . . . 3-29
Perchlorate Materials Requirements, California . . . . . 10-2
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-31
Phone
Bluetooth . . . . . . . . . . . . . . . . . . . . . 7-16
Power Door Locks . . . . . . . . . . . . . . . . . . . . 2-7
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . 2-11
Outlets . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Protection, Battery . . . . . . . . . . . . . 6-6
Black plate (10,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
i-10 INDEX
S
Safety Belts . . . . . . . . . . . . . . . . . . . 3-14Care . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22
Extender . . . . . . . . . . . . . . . . . . . . . . 3-21
How to Wear Safety BeltsProperly . . . . . . . . . . . . . . . . . . . . . 3-15
Lap-Shoulder Belt . . . . . . . . . . . . 3-16
Reminders . . . . . . . . . . . . . . . . . . . . 5-11
Replacing after a Crash . . . . . . 3-22
Use During Pregnancy . . . . . . . . 3-21
Safety Defects Reporting
Canadian Government . . . . . . 13-18
General Motors . . . . . . . . . . . . . 13-18
U.S. Government . . . . . . . . . . . 13-17
Safety Locks . . . . . . . . . . . . . . . . . . . . 2-7
Safety System Check . . . . . . . . . . 3-22
Scheduling Appointments . . . . . 13-12
Seats Adjustment, Front . . . . . . . . . . . . . . 3-3
Folding Seatback . . . . . . . . . . . . . . 3-9
Head Restraints . . . . . . . . . . . . . . . 3-2
Heated Front . . . . . . . . . . . . . . . . . . 3-8
Lumbar Adjustment, Front . . . . . 3-4
Memory . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Power Adjustment, Front . . . . . . 3-4 Seats (cont'd)
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Reclining Seatbacks . . . . . . . . . . . 3-5
Underseat Storage . . . . . . . . . . . . 4-2
Securing Child Restraints . . . . . . . . . . . . . . 3-48, 3-51
Security OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-2
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Vehicle Alarm . . . . . . . . . . . . . . . . . . 2-9
Service Accessories andModifications . . . . . . . . . . . . . . . . 10-2
Doing Your Own Work . . . . . . . . 10-3
Engine Soon Light . . . . . . . . . . . . 5-14
Maintenance Records . . . . . . .11-13
Maintenance, General Information . . . . . . . . . . . . . . . . . . 11-1
Parts Identification Label . . . . . 12-1
Publications Ordering Information . . . . . . . . . . . . . . . . 13-16
Scheduling Appointments . . . 13-12
Vehicle Messages . . . . . . . . . . . . 5-30
Servicing the Airbag . . . . . . . . . . . 3-33
Shift Lock Control Function Check, Automatic
Transmission . . . . . . . . . . . . . . . . 10-20 Shifting
Into Park . . . . . . . . . . . . . . . . . . . . . . 9-19
Out of Park . . . . . . . . . . . . . . . . . . . 9-20
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 6-4
Spare Tire Compact . . . . . . . . . . . . . . . . . . . . 10-61
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . 12-2
Speedometer . . . . . . . . . . . . . . . . . . 5-10
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . 5-18
System . . . . . . . . . . . . . . . . . . . . . . . 9-30
Start Assist, Hills . . . . . . . . . . . . . . 9-28
Start Vehicle, Remote . . . . . . . . . . 2-5
Starter Switch Check . . . . . . . . . 10-20
Starting the Engine . . . . . . . . . . . . 9-17
Steering . . . . . . . . . . . . . . . . . . . . . . . . 9-5 Heated Wheel . . . . . . . . . . . . . . . . . 5-3
Power, Warning Lights . . . . . . . . 5-17
Wheel Adjustment . . . . . . . . . . . . . 5-2
Wheel Controls . . . . . . . . . . . . . . . . 5-2
Storage Areas Cargo Cover . . . . . . . . . . . . . . . . . . . 4-3
Cargo Management System . . . 4-3
Center Console . . . . . . . . . . . . . . . . 4-3