2013 BUICK ENCORE service

Black plate (11,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
Infotainment System 7-11
Multi-Band Antenna
The multi-band antenna is on the
roof of the vehicle. The antenna is
used for the AM-FM radio, OnStar,
the SiriusXM Satellite Radio Service
System, and GPS (Global
Positioning System), if the vehicle
has these features. Keep the
antenna clear of obstructions for
clear reception.
Audio Players
CD Player
For vehicles equipped with a
navigation or connected radio, see
“CD Player”in the infotainment
manual.
The CD player can be used for CDs
and MP3s.
With the ignition on, insert a CD into
the slot, label side up. The player
pulls it in and begins playing.
The vehicle must be in P (Park) for
video to display.
The system is capable of playing:
.Most audio CDs
.CD-R
.CD-RW
.MP3 or unprotected WMA
formats
When playing any compatible
recordable disc, the sound quality
can be reduced due to disc quality,
the method of recording, the quality of the music or video that has been
recorded, or the way the disc has
been handled.
To avoid damage to the CD player:
.Do not use scratched or
damaged discs.
.Do not apply labels to discs. The
labels could get caught in the
player.
.Insert only one disc at a time.
.Keep the loading slot free of
foreign materials, liquids, and
debris.
If a description label is needed, try
labeling the top of the disc using a
marking pen.
Control Buttons
The buttons used to control the CD
player are:
CD: Press to select the CD player.
s©or¨\:Press to select
tracks or to rewind or fast forward
within a track.

Black plate (20,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
7-20 Infotainment System
2. Select Phone Menu.
3. Select Phone Book.
4. Select Search.
5. Search through the list byselecting the letter group the
phone book entry begins with.
To continue scrolling through the
entire list, turn the TUNE/
MENU knob.
6. Select the name or number you want to call.
To make a call using the Call
List menu:
1. Press and hold
5.
2. Turn the TUNE/MENU knob to select the Incoming Calls,
Outgoing Calls, or Missed
Call list.
3. Select the name or number you want to call. Making a Call Using a Telephone
Number
To make a call:
1. Press the TUNE/MENU knob.
2. Turn the TUNE/MENU knob to
select Enter Number.
3. Select the numbers to be dialed.
4. Select Call to start dialing the number.
Accepting or Declining a Call
When an incoming call is received,
the infotainment system mutes and
a ring tone is heard in the vehicle.
To accept the incoming call, turn the
TUNE/MENU knob to “Answer”and
press TUNE/MENU, or press
b/g
on the steering wheel controls.
To decline the incoming call, turn
the TUNE/MENU knob to “Decline”
and press TUNE/MENU, or
press
b/gon the steering wheel
controls. Call Waiting
Call waiting must be supported on
the mobile phone and enabled by
the wireless service carrier to work.
To accept the incoming call, turn the
TUNE/MENU knob to
“Answer”and
press TUNE/MENU, or press
bor
b/gon the steering wheel
controls.
To decline the incoming call, turn
the TUNE/MENU knob to “Decline”
and press TUNE/MENU, or
press
$/ion the steering wheel
controls.
1. Press
5.
2. Select Switch Call from the menu.
Conference Calling
Conference calling and three-way
calling must be supported on the
mobile phone and enabled by the
wireless service carrier to work.

Black plate (21,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
Infotainment System 7-21
To start a conference call while in
a call:
1. Press TUNE/MENU and selectEnter Number.
2. Enter the character sequence then select call.
3. After the call has been placed, press TUNE/MENU and choose
Merge Calls.
4. To add more callers to the conference call, repeat Steps
1–3. The number of callers that
can be added is limited by your
wireless service carrier.
To disconnect from one caller while
in a conference call, select Detach
Number from the menu and select
the number to hang up on.
Ending a Call
Press TUNE/MENU and select
Hang Up, or press
$/ion the
steering wheel controls. To Mute a Call
Press TUNE/MENU and select
Mute Call.
To Cancel Mute
Press TUNE/MENU and select
Mute Call.
Dual Tone Multi-Frequency (DTMF)
Tones
The UHP system can send numbers
during a call. This is used when
calling a menu driven phone
system.
To access this system:
1. Press TUNE/MENU and select
Enter Number.
2. Enter the character sequence.
Operating UHP Using Voice
Control (If Equipped)
The voice control of the UHP
system enables you to operate
several functions of the mobile
phone using your voice. The UHP
system uses voice commands to
control the system and dial phone numbers. After input of the
command, the infotainment system
guides you through the dialogue
with appropriate questions and
feedback to achieve the desired
action. The commands and
numbers can be spoken without a
pause between the individual words.
In addition you can save telephone
numbers under a name tag that is
selectable by you. The telephone
connection can be set up with
this name.
In the event of incorrect operation or
incorrect codes, the voice control
gives you voice feedback and
requests you to re-enter the desired
command. Apart from this, the voice
control acknowledges important
commands and will ask if
necessary.
In order that calls made inside the
vehicle do not lead to unintentional
triggering of the mobile phone, the
voice control does not start until it
has been activated.

Black plate (27,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
Infotainment System 7-27
Manufactured under license from
Dolby Laboratories. Dolby and the
double-D symbol are trademarks of
Dolby Laboratories.
“Made for iPod and iPhone”means
that an electronic accessory has
been designed to connect
specifically to iPod and has been
certified by the developer to meet
Apple performance standards.
iPod is a trademark of Apple
Computer, Inc., registered in the
U.S. and other countries. iPod, iPod classic, iPod nano, and
iPod touch are trademarks of Apple
Inc., registered in the U.S. and other
countries.
Music and video recognition
technology and related data are
provided by Gracenote
®. Gracenote
is the industry standard in music
recognition technology and related
content delivery. For more
information, visit
www.gracenote.com.
CD, DVD, Blu-ray Disc, and music
and video-related data from
Gracenote, Inc., copyright © 2000 to
present Gracenote. One or more
patents owned by Gracenote apply
to this product and service. See the
Gracenote website for a
non-exhaustive list of applicable Gracenote patents. Gracenote and
CDDB, MusicID, Media VOCS, the
Gracenote logo and logotype, and
the
“Powered by Gracenote” logo
are either registered trademarks or
trademarks of Gracenote in the
United States and/or other
countries.
If you require more information
regarding the use of the Gracenote
Service, visit: www.gracenote.com/
corporate.
For the data provided by
Gracenote®Music Recognition
Service, the content is not
necessarily guaranteed 100%.
Regarding the use of Gracenote
Music Recognition Service, when
this product is used, it is necessary
to agree to the following articles.
Gracenote
®End User License
This application or device contains
software from Gracenote, Inc. of
Emeryville, California (“Gracenote”).
The software from Gracenote (the
“Gracenote Software”) enables this

Black plate (28,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
7-28 Infotainment System
application to perform disc and/or
file identification and obtain
music-related information, including
name, artist, track, and title
information (“Gracenote Data”) from
online servers or embedded
databases (collectively,“Gracenote
Servers”) and to perform other
functions. You may use Gracenote
Data only by means of the intended
End-User functions of this
application or device. You agree that
you will use Gracenote Data, the
Gracenote Software, and Gracenote
Servers for your own personal
non-commercial use only. You agree
not to assign, copy, transfer or
transmit the Gracenote Software or
any Gracenote Data to any third
party.
YOU AGREE NOT TO USE OR
EXPLOIT GRACENOTE DATA, THE
GRACENOTE SOFTWARE, OR
GRACENOTE SERVERS, EXCEPT
AS EXPRESSLY PERMITTED
HEREIN. You agree that your
non-exclusive license to use the
Gracenote Data, the Gracenote Software, and Gracenote Servers
will terminate if you violate these
restrictions. If your license
terminates, you agree to cease any
and all use of the Gracenote Data,
the Gracenote Software, and
Gracenote Servers.
Gracenote reserves all rights in
Gracenote Data, the Gracenote
Software, and the Gracenote
Servers, including all ownership
rights.
Under no circumstances will
Gracenote become liable for any
payment to you for any information
that you provide. You agree that
Gracenote, Inc. may enforce its
rights under this Agreement against
you directly in its own name.
The Gracenote service uses a
unique identifier to track queries for
statistical purposes.
The purpose of a randomly
assigned numeric identifier is to
allow the Gracenote service to
count queries without knowing
anything about who you are. Formore information, see the web page
for the Gracenote Privacy Policy for
the Gracenote service.
The Gracenote Software and each
item of Gracenote Data are licensed
to you
“AS IS.” Gracenote makes no
representations or warranties,
express or implied, regarding the
accuracy of any Gracenote Data
from in the Gracenote Servers.
Gracenote reserves the right to
delete data from the Gracenote
Servers or to change data
categories for any cause that
Gracenote deems sufficient.
No warranty is made that the
Gracenote Software or Gracenote
Servers are error-free or that
functioning of Gracenote Software
or Gracenote Servers will be
uninterrupted.
Gracenote is not obligated to
provide you with new enhanced or
additional data types or categories
that Gracenote may provide in the
future and is free to discontinue its
services at any time.

Black plate (7,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
Driving and Operating 9-7
WARNING (Continued)
Flowing or rushing water creates
strong forces. Driving through
flowing water could cause the
vehicle to be carried away. If this
happens, you and other vehicle
occupants could drown. Do not
ignore police warnings and be
very cautious about trying to drive
through flowing water.
Hydroplaning
Hydroplaning is dangerous. Water
can build up under the vehicle's
tires so they actually ride on the
water. This can happen if the road is
wet enough and you are going fast
enough. When the vehicle is
hydroplaning, it has little or no
contact with the road.
There is no hard and fast rule about
hydroplaning. The best advice is to
slow down when the road is wet.
Other Rainy Weather Tips
Besides slowing down, other wet
weather driving tips include:
.Allow extra following distance.
.Pass with caution.
.Keep windshield wiping
equipment in good shape.
.Keep the windshield washer fluid
reservoir filled.
.Have good tires with proper
tread depth. SeeTires on
page 10-35.
.Turn off cruise control.
Highway Hypnosis
Always be alert and pay attention to
your surroundings while driving.
If you become tired or sleepy, find a
safe place to park the vehicle
and rest. Other driving tips include:
.Keep the vehicle well ventilated.
.Keep the interior
temperature cool.
.Keep your eyes moving
—scan
the road ahead and to the sides.
.Check the rearview mirror and
vehicle instruments often.
Hill and Mountain Roads
Driving on steep hills or through
mountains is different than driving
on flat or rolling terrain. Tips for
driving in these conditions include:
.Keep the vehicle serviced and in
good shape.
.Check all fluid levels and brakes,
tires, cooling system, and
transmission.
.Shift to a lower gear when going
down steep or long hills.

Black plate (15,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
Driving and Operating 9-15
Starting and
Operating
New Vehicle Break-In
Notice:The vehicle does not
need an elaborate break-in. But it
will perform better in the long run
if you follow these guidelines:
.Do not drive at any one
constant speed, fast or slow,
for the first 805 km (500 mi).
Do not make full-throttle
starts. Avoid downshifting to
brake or slow the vehicle.
.Avoid making hard stops for
the first 322 km (200 mi) or
so. During this time the new
brake linings are not yet
broken in. Hard stops with
new linings can mean
premature wear and earlier
replacement. Follow this
breaking-in guideline every
time you get new brake
linings. Following break‐in, engine speed
and load can be gradually
increased.
Ignition Positions
The ignition switch has four different
positions.
The key must be fully extended to
start the vehicle.
To shift out of P (Park), the ignition
must be in ON/RUN and the regular
brake pedal applied.
1 (STOPPING THE ENGINE/LOCK/
OFF):
When the vehicle is stopped,
turn the ignition switch to LOCK/
OFF to turn the engine off.
This position locks the steering
wheel, ignition, and transmission.
The ignition switch can bind in the
LOCK/OFF position with the wheels
turned off center. If this happens,
move the steering wheel from right
to left while turning the key to ACC/
ACCESSORY. If this does not work,
then the vehicle needs service.
Do not turn the engine off when the
vehicle is moving. This will cause a
loss of power assist in the brake
and steering systems and disable
the airbags.
If the vehicle must be shut off in an
emergency:
1. Brake using a firm and steady pressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force.

Black plate (16,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
9-16 Driving and Operating
2. Shift the vehicle to N (Neutral).This can be done while the
vehicle is moving. After shifting
to N (Neutral), firmly apply the
brakes and steer the vehicle to a
safe location.
3. Come to a complete stop, shift to P (Park), and turn the ignition
to LOCK/OFF. On vehicles with
an automatic transmission, the
shift lever must be in P (Park) to
turn the ignition switch to the
LOCK/OFF position.
4. Set the parking brake. See Parking Brake on page 9-27.
{WARNING
Turning off the vehicle while
moving may cause loss of power
assist in the brake and steering
systems and disable the airbags.
While driving, only shut the
vehicle off in an emergency. If the vehicle cannot be pulled over,
and must be shut off while driving,
turn the ignition to ACC/
ACCESSORY.
Notice:
Using a tool to force the
key to turn in the ignition could
cause damage to the switch or
break the key. Use the correct
key, make sure it is all the way in,
and turn it only with your hand.
If the key cannot be turned by
hand, see your dealer.
2 (ACC/ACCESSORY): This is the
position in which you can operate
things like the radio and the
windshield wipers when the engine
is off.
3 (ON/RUN): This position can be
used to operate the electrical
accessories and to display some
instrument cluster warning and
indicator lights. This position can
also be used for service and
diagnostics, and to verify the proper
operation of the malfunction
indicator lamp as may be required for emission inspection purposes.
The switch stays in this position
when the engine is running.
If you leave the key in the ACC/
ACCESSORY or ON/RUN position
with the engine off, the battery could
be drained. You may not be able to
start the vehicle if the battery is
allowed to drain for an extended
period of time.
4 (START):
This is the position that
starts the engine. When the engine
starts, release the key. The ignition
switch returns to ON/RUN for
driving.
A warning tone will sound when the
driver door is opened, the ignition is
in ACC/ACCESSORY or LOCK/
OFF, and the key is in the ignition.
If the ignition becomes difficult to
turn, see Keys on page 2-1.