Black plate (2,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
10-2 Vehicle Care
Uniform Tire QualityGrading . . . . . . . . . . . . . . . . . . . 10-52
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . 10-54
Wheel Replacement . . . . . . . . 10-54
Tire Chains . . . . . . . . . . . . . . . . . 10-55
If a Tire Goes Flat . . . . . . . . . . 10-55
Tire Changing . . . . . . . . . . . . . . 10-57
Compact Spare Tire . . . . . . . . 10-61
Jump Starting
Jump Starting . . . . . . . . . . . . . . 10-61
Towing
Towing the Vehicle . . . . . . . . . 10-64
Recreational Vehicle
Towing . . . . . . . . . . . . . . . . . . . . 10-64
Appearance Care
Exterior Care . . . . . . . . . . . . . . . 10-67
Interior Care . . . . . . . . . . . . . . . . 10-70
Floor Mats . . . . . . . . . . . . . . . . . . 10-73
General Information
For service and parts needs, visit
your dealer. You will receive
genuine GM parts and GM-trained
and supported service people.
Genuine GM parts have one of
these marks:
California Proposition
65 Warning
Most motor vehicles, including this
one, contain and/or emit chemicals
known to the State of California to cause cancer and birth defects or
other reproductive harm. Engine
exhaust, many parts and systems,
many fluids, and some component
wear by-products contain and/or
emit these chemicals.
California Perchlorate
Materials Requirements
Certain types of automotive
applications, such as airbag
initiators, safety belt pretensioners,
and lithium batteries contained in
Remote Keyless Entry transmitters,
may contain perchlorate materials.
Special handling may be necessary.
For additional information, see
www.dtsc.ca.gov/hazardouswaste/
perchlorate.
Accessories and
Modifications
Adding non‐dealer accessories or
making modifications to the vehicle
can affect vehicle performance and
safety, including such things as
airbags, braking, stability, ride and
Black plate (3,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
Vehicle Care 10-3
handling, emissions systems,
aerodynamics, durability, and
electronic systems like antilock
brakes, traction control, and stability
control. These accessories or
modifications could even cause
malfunction or damage not covered
by the vehicle warranty.
Damage to vehicle components
resulting from modifications or the
installation or use of non‐GM
certified parts, including control
module or software modifications, is
not covered under the terms of the
vehicle warranty and may affect
remaining warranty coverage for
affected parts.
GM Accessories are designed to
complement and function with other
systems on the vehicle. See your
dealer to accessorize the vehicle
using genuine GM Accessories
installed by a dealer technician.
Also, seeAdding Equipment to the
Airbag-Equipped Vehicle on
page 3-34.Vehicle Checks
Doing Your Own
Service Work
{WARNING
It can be dangerous to work on
your vehicle if you do not have
the proper knowledge, service
manual, tools, or parts. Always
follow owner manual procedures
and consult the service manual
for your vehicle before doing any
service work.
If doing some of your own service
work, use the proper service
manual. It tells you much more
about how to service the vehicle
than this manual can. To order the
proper service manual, see Service
Publications Ordering Information
on page 13-16. This vehicle has an airbag system.
Before attempting to do your own
service work, see
Servicing the
Airbag-Equipped Vehicle on
page 3-33.
Keep a record with all parts receipts
and list the mileage and the date of
any service work performed. See
Maintenance Records on
page 11-13.
Notice: Even small amounts of
contamination can cause damage
to vehicle systems. Do not allow
contaminants to contact the
fluids, reservoir caps,
or dipsticks.
Black plate (52,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
10-52 Vehicle Care
The Tire and Loading
Information label indicates the
original equipment tires on the
vehicle. SeeVehicle Load Limits
on page 9-10.
Different Size Tires and
Wheels
If wheels or tires are installed that
are a different size than the original
equipment wheels and tires, vehicle
performance, including its braking,
ride and handling characteristics,
stability, and resistance to rollover
may be affected. If the vehicle has
electronic systems such as antilock
brakes, rollover airbags, traction
control, electronic stability control,
or All-Wheel Drive, the performance
of these systems can also be
affected.
{WARNING
If different sized wheels are used,
there may not be an acceptable
level of performance and safety if
tires not recommended for those
wheels are selected. This
increases the chance of a crash
and serious injury. Only use GM
specific wheel and tire systems
developed for the vehicle, and
have them properly installed by a
GM certified technician.
See Buying New Tires on
page 10-50 andAccessories and
Modifications on page 10-2.
Uniform Tire Quality
Grading
Quality grades can be found
where applicable on the tire
sidewall between tread shoulder
and maximum section width. For
example:
Treadwear 200 Traction AA
Temperature A
The following information relates
to the system developed by the
United States National Highway
Traffic Safety Administration
(NHTSA), which grades tires by
treadwear, traction, and
temperature performance. This
applies only to vehicles sold in
the United States. The grades
are molded on the sidewalls of
most passenger car tires. The
Uniform Tire Quality Grading
(UTQG) system does not apply
to deep tread, winter tires,
compact spare tires, tires with
Black plate (16,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
13-16 Customer Information
Gather the following information:
.Driver name, address, and
telephone number.
.Driver license number.
.Owner name, address, and
telephone number.
.Vehicle license plate number.
.Vehicle make, model, and
model year.
.Vehicle Identification
Number (VIN).
.Insurance company and policy
number.
.General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? on page 3-28.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost. If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.
Service Bulletins
Service Bulletins give additional
technical service information
needed to knowledgeably service
General Motors cars and trucks.
Black plate (19,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
Customer Information 13-19
Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings.
Event Data Recorders
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an air
bag deployment or hitting a road
obstacle, data that will assist in
understanding how a vehicle’s
systems performed. The EDR is
designed to record data related to
vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The
EDR in this vehicle is designed to
record such data as:
.How various systems in your
vehicle were operating;
.Whether or not the driver and
passenger safety belts were
buckled/fastened;
.How far (if at all) the driver was
depressing the accelerator and/
or brake pedal; and,
.How fast the vehicle was
traveling.These data can help provide a
better understanding of the
circumstances in which crashes and
injuries occur. NOTE: EDR data are
recorded by your vehicle only if a
non-trivial crash situation occurs; no
data are recorded by the EDR under
normal driving conditions and no
personal data (e.g., name, gender,
age, and crash location) are
recorded. However, other parties,
such as law enforcement, could
combine the EDR data with the type
of personally identifying data
routinely acquired during a crash
investigation.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR.
GM will not access this data or
share it with others except: with the
consent of the vehicle owner or,
Black plate (1,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
INDEX i-1
A
About Driving the Vehicle . . . . . . . . . iv
Accessories andModifications . . . . . . . . . . . . . . . . . 10-2
Accessory Power . . . . . . . . . . . . . . 9-19
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . . . 9-47
Additional Information OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-5
Adjustments Lumbar, Front Seats . . . . . . . . . . . 3-4
Air Cleaner/Filter, Engine . . . . . 10-10
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . 8-6
Air Intake . . . . . . . . . . . . . . . . . . . . . . . 8-6
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-6
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . 3-34
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . 3-28
Passenger Sensing System . . . . . . . . . . . . . . . . . . . . . . 3-29
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-27 Airbag System (cont'd)
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . 3-28
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-26
Where Are the Airbags? . . . . . . 3-25
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . 3-34
Passenger Status Indicator . . . 5-12
Readiness Light . . . . . . . . . . . . . . 5-12
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . 3-33
System Check . . . . . . . . . . . . . . . . 3-23
Alarm Vehicle Security . . . . . . . . . . . . . . . 2-9
All-Wheel Drive . . . . . . . . . 10-20, 9-26
AM-FM Radio . . . . . . . . . . . . . . . . . . . 7-7
Antenna Multi-band . . . . . . . . . . . . . . . . . . . . 7-11
Antilock Brake System (ABS) . . . . . . . . . . . . . . . . 9-26
Warning Light . . . . . . . . . . . . . . . . . 5-17 Appearance Care
Exterior . . . . . . . . . . . . . . . . . . . . . 10-67
Interior . . . . . . . . . . . . . . . . . . . . . . 10-70
Armrest Front Seat . . . . . . . . . . . . . . . . . . . . . 3-8
Rear Seat . . . . . . . . . . . . . . . . . . . . 3-14
Assistance Program,
Roadside . . . . . . . . . . . . . . 13-7, 13-11
Audio Players . . . . . . . . . . . . . . . . . 7-11 CD . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-11
Audio System
Radio Reception . . . . . . . . . . . . . . 7-10
Theft-Deterrent Feature . . . . . . . . 7-2
Automatic Door Locks . . . . . . . . . . . . . . . . . . . . 2-7
Headlamp System . . . . . . . . . . . . . 6-3
Transmission . . . . . . . . . . . . . . . . . 9-23
Transmission Fluid . . . . . . . . . 10-10
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . 9-25
Shift Lock ControlFunction Check . . . . . . . . . . . 10-20
Auxiliary Devices . . . . . . . . . . . . . . . . . . . . . . . 7-13
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INDEX i-7
LightsAirbag Readiness . . . . . . . . . . . . . 5-12
Antilock Brake System
(ABS) Warning . . . . . . . . . . . . . . 5-17
Brake System Warning . . . . . . . 5-16
Charging System . . . . . . . . . . . . . 5-13
Cruise Control . . . . . . . . . . . . . . . . 5-22
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . 5-21
Engine Coolant Temperature Warning . . . . . . . 5-19
Engine Oil Pressure . . . . . . . . . . 5-20
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-2
Front Fog Lamp . . . . . . . . . . . . . . 5-22
High-Beam On . . . . . . . . . . . . . . . . 5-21
High/Low Beam Changer . . . . . . 6-2
Immobilizer . . . . . . . . . . . . . . . . . . . 5-21
Lane Departure Warning . . . . . . 5-18
Low Fuel Warning . . . . . . . . . . . . 5-21
Safety Belt Reminders . . . . . . . . 5-11
StabiliTrak
®OFF . . . . . . . . . . . . . 5-18
Tire Pressure . . . . . . . . . . . . . . . . . 5-20
Traction Control System (TCS)/StabiliTrak
®. . . . . . . . . . 5-19
Traction Off . . . . . . . . . . . . . . . . . . . 5-18
Warning, Power Steering . . . . . 5-17 Locks
Automatic Door . . . . . . . . . . . . . . . . 2-7
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Power Door . . . . . . . . . . . . . . . . . . . . 2-7
Safety . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Loss of Control . . . . . . . . . . . . . . . . . 9-6
Low Fuel Warning Light . . . . . . . . 5-21
Lower Anchors and Tethers for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . 3-43
Lumbar Adjustment . . . . . . . . . . . . . 3-4
Front Seats . . . . . . . . . . . . . . . . . . . . 3-4
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . .11-13
Maintenance Schedule Recommended Fluids
and Lubricants . . . . . . . . . . . . . 11-11
Malfunction Indicator Lamp . . . . 5-14
Manual Mode . . . . . . . . . . . . . . . . . . 9-25
Memory Features . . . . . . . . . . . . . . . 1-8
Memory Seats . . . . . . . . . . . . . . . . . . 3-6 Messages
Battery Voltage and
Charging . . . . . . . . . . . . . . . . . . . . 5-26
Brake System . . . . . . . . . . . . . . . . 5-26
Compass . . . . . . . . . . . . . . . . . . . . . 5-26
Door Ajar . . . . . . . . . . . . . . . . . . . . . 5-27
Engine Cooling System . . . . . . . 5-27
Engine Oil . . . . . . . . . . . . . . . . . . . . 5-27
Engine Power . . . . . . . . . . . . . . . . 5-27
Fuel System . . . . . . . . . . . . . . . . . . 5-28
Lamp . . . . . . . . . . . . . . . . . . . . . . . . . 5-28
Object Detection System . . . . . 5-28
Ride Control System . . . . . . . . . . 5-29
Service Vehicle . . . . . . . . . . . . . . . 5-30
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-30
Transmission . . . . . . . . . . . . . . . . . 5-31
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-25
Vehicle Reminder . . . . . . . . . . . . . 5-31
Mirrors Automatic DimmingRearview . . . . . . . . . . . . . . . . . . . . 2-13
Blind Spot . . . . . . . . . . . . . . . . . . . . 2-12
Convex . . . . . . . . . . . . . . . . . . . . . . . 2-11
Folding . . . . . . . . . . . . . . . . . . . . . . . 2-12
Heated . . . . . . . . . . . . . . . . . . . . . . . 2-12
Black plate (8,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
i-8 INDEX
Mirrors (cont'd)Manual Rearview . . . . . . . . . . . . . 2-13
Power . . . . . . . . . . . . . . . . . . . . . . . . 2-11
Tilt in Reverse . . . . . . . . . . . . . . . . 2-13
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . 10-43
Multi-band Antenna . . . . . . . . . . . . 7-11
N
Navigation OnStar®. . . . . . . . . . . . . . . . . . . . . . 14-2
Net, Convenience . . . . . . . . . . . . . . 4-4
New Vehicle Break-In . . . . . . . . . . 9-15
O
Object Detection System Messages . . . . . . . . . . . . . . . . . . . . 5-28
Odometer . . . . . . . . . . . . . . . . . . . . . . 5-10
Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . . 9-5
Oil
Engine . . . . . . . . . . . . . . . . . . . . . . . . 10-7
Engine Oil Life System . . . . . . . 10-9
Messages . . . . . . . . . . . . . . . . . . . . 5-27
Pressure Light . . . . . . . . . . . . . . . . 5-20 Older Children, Restraints . . . . . 3-35
Online Owner Center . . . . . . . . . . 13-6
OnStar
®
System, In Brief . . . . . . . . . . . . . . 1-21
OnStar®Additional
Information . . . . . . . . . . . . . . . . . . . 14-5
OnStar
®Connections . . . . . . . . . . 14-3
OnStar®Diagnostics . . . . . . . . . . . 14-5
OnStar®Emergency . . . . . . . . . . . 14-2
OnStar®Navigation . . . . . . . . . . . . 14-2
OnStar®Overview . . . . . . . . . . . . . 14-1
OnStar®Security . . . . . . . . . . . . . . 14-2
Operation, Infotainment System . . . . . . . . . . . . . . . . . . . . . . . . 7-4
Ordering Service Publications . . . . . . . . 13-16
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Overheating, Engine . . . . . . . . . . 10-15
Overview, Infotainment System . . . . . . . . . . . . . . . . . . . . . . . . 7-2
P
Park
Shifting Into . . . . . . . . . . . . . . . . . . . 9-19
Shifting Out of . . . . . . . . . . . . . . . . 9-20
Parking Assist, Ultrasonic . . . . . . . . . . . . . 9-36
Brake . . . . . . . . . . . . . . . . . . . . . . . . . 9-27
Brake and P (Park)Mechanism Check . . . . . . . . 10-21
Over Things That Burn . . . . . . . 9-22
Passenger Airbag Status
Indicator . . . . . . . . . . . . . . . . . . . . . 5-12
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 8-6
Passenger Sensing System . . . 3-29
Perchlorate Materials Requirements, California . . . . . 10-2
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-31
Phone
Bluetooth . . . . . . . . . . . . . . . . . . . . . 7-16
Power Door Locks . . . . . . . . . . . . . . . . . . . . 2-7
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . 2-11
Outlets . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Protection, Battery . . . . . . . . . . . . . 6-6