2013 BUICK ENCORE infotainment system

Black plate (17,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
Infotainment System 7-17
$/i(Mute/End Call):Press to
end a call, reject a call, or to cancel
an operation.
To make outgoing calls using the
call list.
1. Press
borb/g.
2. Highlight the phone number by toggling the SRC switch up
or down.
3. Dial the highlighted number by pressing
borb/g.
Infotainment System Controls
5: Press to enter the Phone
main menu.
Voice Control (If Equipped)
The voice control system uses
commands to control the system
and dial phone numbers.
Noise: The system may not
recognize voice commands if there
is too much background noise. When to Speak:
A tone sounds to
indicate that the system is ready for
a voice command. Wait for the tone
and then speak.
How to Speak: Speak clearly in a
calm and natural voice.
Audio System
When using the UHP system, sound
comes through the vehicle's front
audio system speakers and
overrides the audio system. Use
the
O/ VOL knob during a call to
change the volume level. The
adjusted volume level remains in
memory for later calls. The system
maintains a minimum volume level.
Turning Bluetooth On or Off
1. Press the CONFIG button.
2. Select Phone Menu.
3. Select Bluetooth Settings.
4. Select Bluetooth.
5. Select Activation.
6. Select Yes or No. Changing Bluetooth Code
The default Bluetooth code should
work with most mobile phones.
If you are having difficulty pairing
your mobile phone, you can change
the code at any time.
1. Press the CONFIG button.
2. Select Phone Menu.
3. Select Bluetooth Settings.
4. Select Bluetooth.
5. Select Change Bluetooth Code.
6. Enter a new four-digit code, then
select OK.
Ring Volume
There are three different volumes
available for the UHP system.
To change the ring volume:
1. Press the CONFIG button.
2. Select Phone Menu.
3. Select Bluetooth Settings.
4. Select Sound & Signal.
5. Select Ring Volume.

Black plate (18,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
7-18 Infotainment System
6. Select Ring Volume 1, 2, or 3.
Ring Tone
There are different ring tones
available for the UHP system.
To change the ring tone:
1. Press the CONFIG button.
2. Select Phone Menu.
3. Select Bluetooth Settings.
4. Select Sound & Signal.
5. Select Ring Tones.
6. Select the tone.
Pairing
A Bluetooth enabled mobile phone
must be paired to the UHP system
first and then connected to the
vehicle before it can be used. See
the mobile phone manufacturer's
user guide for Bluetooth functions
before pairing the mobile phone.
.Up to five mobile phones can be
paired to the UHP system.
.The pairing process is disabled
when the vehicle is moving.
.The UHP system connects with
the first available paired mobile
phone in the order the phone
was paired.
.Only one paired mobile phone
can be connected to the UHP
system at a time.
.Pairing should only need to be
completed once, unless changes
to the pairing information have
been made or the mobile phone
is deleted.
Using UHP with Infotainment
Controls
Pairing a Phone
If your mobile phone has simple
pairing or auto discovery features,
they need to be turned off before
the mobile phone can be paired to
the UHP system. See the mobile
phone manufacturer's user guide for
information on these features.
1. Press the CONFIG button.
2. Select Phone Menu.
3. Select Bluetooth Settings.4. Select Bluetooth.
5. Select Pair Device, then press
the MENU button. A four-digit
number appears on the display
and the UHP system goes into
discovery mode.
6. Start the pairing process on the mobile phone that will be paired
to the vehicle. Reference the
mobile phone manufacturer's
user guide for information on this
process.
Locate the device named UHP
followed by a four-digit number
in the list on the mobile phone
and follow the instructions on the
mobile phone. Enter the
four-digit code provided by the
system if necessary, then follow
the instructions on the
infotainment display screen.
7. Repeat Steps 1–5 to pair additional mobile phones.

Black plate (19,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
Infotainment System 7-19
Viewing All Paired and Connected
Phones
To view all available mobile phones
that are paired to the UHP system:
1. Press the CONFIG button.
2. Select Phone Menu.
3. Select Bluetooth Settings.
4. Select Bluetooth.
5. Select Device List.
6. Repeat Steps 1–4 to pairadditional mobile phones.
Deleting a Paired Phone
To remove a paired mobile phone
from the UHP system:
1. Press the CONFIG button.
2. Select Phone Menu.
3. Select Bluetooth Settings.
4. Select Bluetooth.
5. Select Device List.
6. Select the mobile phone to delete and follow the on screen
prompts. Connecting to a Different Phone
To connect to a different paired
mobile phone, the new mobile
phone must be in the vehicle and
available to be connected to the
UHP system before the process is
started.
To connect to a different phone:
1. Press the CONFIG button.
2. Select Phone Menu.
3. Select Bluetooth Settings.
4. Select Bluetooth.
5. Select Device List.
6. Select the new mobile phone to
link to and follow the on screen
prompts.
If delete is selected, the highlighted
mobile phone will be deleted.
Making a Call Using Phone Book
and Call List
For mobile phones that support the
phone book and call list features,
the UHP system can use the
contacts and call list stored on your mobile phone to make calls. See
your mobile phone manufacturer's
user guide or contact your wireless
provider to find out if this feature is
supported by your mobile phone.
The time it takes to download the
phone book and call list from your
mobile phone to the UHP system
can vary depending on the size of
the phone book and call list stored
on your mobile phone.
When a mobile phone supports the
phone book and call list features,
the Phone Book, and Call List
menus are automatically available.
The Phone Book menu allows you
to access the phone book stored in
the mobile phone to make a call.
The Call List menu allows you to
access the phone numbers from the
Incoming Calls, Outgoing Calls, and
Missed Calls menus on your mobile
phone to make a call.
To make a call using the Phone
Book menu:
1. Press the CONFIG button.

Black plate (20,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
7-20 Infotainment System
2. Select Phone Menu.
3. Select Phone Book.
4. Select Search.
5. Search through the list byselecting the letter group the
phone book entry begins with.
To continue scrolling through the
entire list, turn the TUNE/
MENU knob.
6. Select the name or number you want to call.
To make a call using the Call
List menu:
1. Press and hold
5.
2. Turn the TUNE/MENU knob to select the Incoming Calls,
Outgoing Calls, or Missed
Call list.
3. Select the name or number you want to call. Making a Call Using a Telephone
Number
To make a call:
1. Press the TUNE/MENU knob.
2. Turn the TUNE/MENU knob to
select Enter Number.
3. Select the numbers to be dialed.
4. Select Call to start dialing the number.
Accepting or Declining a Call
When an incoming call is received,
the infotainment system mutes and
a ring tone is heard in the vehicle.
To accept the incoming call, turn the
TUNE/MENU knob to “Answer”and
press TUNE/MENU, or press
b/g
on the steering wheel controls.
To decline the incoming call, turn
the TUNE/MENU knob to “Decline”
and press TUNE/MENU, or
press
b/gon the steering wheel
controls. Call Waiting
Call waiting must be supported on
the mobile phone and enabled by
the wireless service carrier to work.
To accept the incoming call, turn the
TUNE/MENU knob to
“Answer”and
press TUNE/MENU, or press
bor
b/gon the steering wheel
controls.
To decline the incoming call, turn
the TUNE/MENU knob to “Decline”
and press TUNE/MENU, or
press
$/ion the steering wheel
controls.
1. Press
5.
2. Select Switch Call from the menu.
Conference Calling
Conference calling and three-way
calling must be supported on the
mobile phone and enabled by the
wireless service carrier to work.

Black plate (21,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
Infotainment System 7-21
To start a conference call while in
a call:
1. Press TUNE/MENU and selectEnter Number.
2. Enter the character sequence then select call.
3. After the call has been placed, press TUNE/MENU and choose
Merge Calls.
4. To add more callers to the conference call, repeat Steps
1–3. The number of callers that
can be added is limited by your
wireless service carrier.
To disconnect from one caller while
in a conference call, select Detach
Number from the menu and select
the number to hang up on.
Ending a Call
Press TUNE/MENU and select
Hang Up, or press
$/ion the
steering wheel controls. To Mute a Call
Press TUNE/MENU and select
Mute Call.
To Cancel Mute
Press TUNE/MENU and select
Mute Call.
Dual Tone Multi-Frequency (DTMF)
Tones
The UHP system can send numbers
during a call. This is used when
calling a menu driven phone
system.
To access this system:
1. Press TUNE/MENU and select
Enter Number.
2. Enter the character sequence.
Operating UHP Using Voice
Control (If Equipped)
The voice control of the UHP
system enables you to operate
several functions of the mobile
phone using your voice. The UHP
system uses voice commands to
control the system and dial phone numbers. After input of the
command, the infotainment system
guides you through the dialogue
with appropriate questions and
feedback to achieve the desired
action. The commands and
numbers can be spoken without a
pause between the individual words.
In addition you can save telephone
numbers under a name tag that is
selectable by you. The telephone
connection can be set up with
this name.
In the event of incorrect operation or
incorrect codes, the voice control
gives you voice feedback and
requests you to re-enter the desired
command. Apart from this, the voice
control acknowledges important
commands and will ask if
necessary.
In order that calls made inside the
vehicle do not lead to unintentional
triggering of the mobile phone, the
voice control does not start until it
has been activated.

Black plate (22,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
7-22 Infotainment System
Activating the Voice Control
For vehicles without a navigation
system, press
borb/gon the
steering wheel to activate the voice
control of the UHP system.
For vehicles with a navigation
system, press
borb/gon the
steering wheel to activate the voice
control of the UHP system. The
system responds with a tone. After
the tone, say ”Phone.“
For the duration of the dialogue, any
audio source that is active is muted,
and any traffic news fade-in is
canceled.
Adjusting the Volume for Voice
Output
Turn the volume knob of the
infotainment system or press
the + / - buttons on the steering
wheel. Canceling Dialogue
Any of the following will deactivate
the voice control and cancel the
dialogue:
.Press$/ion the steering
wheel controls.
.Enter the command “Cancel.”
.Do not enter a command for
some time.
.The command is unrecognized
after three tries.
Main Menu Commands
The UHP system has a set of main
menu commands that are available
when voice control is first started.
After the voice control is activated, a
short tone indicates that the voice
control system is waiting for a
command.
Available commands:
.“Dial”
.“Call”
.“Re-dial”
.“Save”
.“Delete”
.“Directory”
.“Pair”
.“Select device”
.“Voice feedback”
.“Help”
.“Cancel”
Frequently Used Commands
Here is a list of frequently used
commands:
.“Help”: the dialogue is
terminated and all commands
available in the current context
are enumerated.
.“Cancel”: the voice control is
deactivated.
.“Yes”: a suitable action is
triggered depending on the
context.
.“No”: a suitable action is
triggered depending on the
context.

Black plate (23,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
Infotainment System 7-23
Voice Feedback
Each voice input is answered or
commented on by the infotainment
system by way of a voice output
that is adapted to the situation.
To switch the voice output on or off,
enter“Voice feedback” or press
b
orb/g.
Pairing, Saving, or Deleting Phone
from Device List
With the command “Pair”a mobile
phone can be saved to or deleted
from the device list of the UHP
system. A device number will be
assigned by the UHP system to the
mobile phone when it is paired.
Available commands:
.“Add”
.“Delete”
.“Help”
.“Cancel”
Example of a Dialogue
User: “Pair.” Voice output:
“Do you want to add
or delete a device?”
User: “Add.”
Voice output: “Using the pair
function in the external device, enter
<1234> to pair.”
(At this time, start the pairing
process on the mobile phone that
will be paired to the vehicle. See the
mobile phone manufacturer's user
guide for information on this
process. Locate the device named
UHP followed by a four-digit number
in the list on the mobile phone.
Follow the instructions on the
mobile phone and enter the
four-digit code provided by the
system.)
Voice output: “Do you want to pair
the device?”
User: “Yes.”
Voice output: “Paired, ending
session.” Selecting Phone from Device List
The
“Select device” command can
be used to select a different paired
mobile phone. The UHP system
asks for a device number that was
assigned by the UHP system to the
mobile phone when it was paired.
Example of a Dialogue
User: “Select device.”
Voice output: “Please say a device
number to select.”
User: “device number.”
Voice output: “Do you want to select
the device number “device number.”
(The device name appears on the
infotainment display screen.)
User: “Yes.”
Voice output: “One moment please,
the system searches for the
selected device.”
Voice output: “Device number
“device number” is selected, ending
session.”

Black plate (24,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
7-24 Infotainment System
Telephone Number Dialing
After the“Dial”command, the voice
control requests input of a number.
The telephone number must be
spoken in your normal speech
without any artificial pauses
between the numbers.
Recognition is best, if a pause of at
least half a second is made after
every three to five digits. The
infotainment system then repeats
the numbers recognized.
Available Commands:
.“Dial”: the inputs are accepted.
.“Digit”: a numeric value between
“0–9” is entered.
.“Delete”: the number last
entered or the block of numbers
last entered is deleted.
.“Plus”: a preceding “+”is entered
for a call abroad.
.“Verify”: the inputs are repeated
by the voice output.
.“Asterisk”: an asterisk “*”is
entered.
.“Hash”: a hash character “#”is
entered.
.“Pause”: a pause is entered into
the character sequence.
.“Help”
.“Cancel”
The telephone number entered can
have a maximum length of 25 digits.
To be able to make a call abroad
you can say the word “Plus”(+) at
the beginning of your number. The
plus allows you to call from any
country without knowing the prefix
for calls made abroad in that
country. Then say the required
country code.
Example of a Dialogue
User: “Dial.”
Voice output: “Please say the
number to dial.”
User: “Plus four nine.”
User: “Seven three one.” Voice output:
“Seven three one.”
User: “One one nine nine.”
Voice output: “One one nine nine.”
User: “Dial.”
Voice output: “The number is being
dialed.”
Making a Call Using Name Tag
When the “Call”command is used,
a telephone number is entered that
has been stored in the telephone
book as a name tag.
Available commands:
.“Yes”
.“No”
.“Help”
.“Cancel”
Example of a Dialogue
User: “Call.”
Voice output: “Please say the name
tag to call.”