Black plate (2,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
2013 Buick Encore Owner ManualM
Jump Starting . . . . . . . . . . . . . . . 10-61
Towing . . . . . . . . . . . . . . . . . . . . . . 10-64
Appearance Care . . . . . . . . . . . 10-67
Service and Maintenance . . . 11-1
General Information . . . . . . . . . . 11-1
Maintenance Schedule . . . . . . . 11-3
Special Application Services . . . . . . . . . . . . . . . . . . . . 11-8
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . 11-8
Recommended Fluids, Lubricants, and Parts . . . . . . 11-11
Maintenance Records . . . . . . . 11-13
Technical Data . . . . . . . . . . . . . . . 12-1
Vehicle Identification . . . . . . . . . 12-1
Vehicle Data . . . . . . . . . . . . . . . . . . 12-2 Customer Information
. . . . . . . 13-1
Customer Information . . . . . . . . 13-2
Reporting Safety Defects . . . . 13-17
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-19
OnStar . . . . . . . . . . . . . . . . . . . . . . . 14-1
OnStar Overview . . . . . . . . . . . . . 14-1
OnStar Services . . . . . . . . . . . . . . 14-2
OnStar Additional
Information . . . . . . . . . . . . . . . . . . 14-5
Index . . . . . . . . . . . . . . . . . . . . . i-1
Black plate (21,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
In Brief 1-21
.Combine several trips into a
single trip.
.Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
.Follow recommended scheduled
maintenance.
Roadside Assistance
Program
U.S.: 1-800-252-1112
TTY Users (U.S. Only):
1-888-889-2438
Canada: 1-800-268-6800
Mexico: 01-800-466-0818
As the owner of a new Buick, you
are automatically enrolled in the
Roadside Assistance program.
SeeRoadside Assistance Program
(Mexico) on page 13-7 orRoadside
Assistance Program (U.S. and
Canada) on page 13-11.
OnStar®
If equipped, this vehicle has a
comprehensive, in-vehicle system
that can connect to a live Advisor
for Emergency, Security, Navigation,
Connection, and Diagnostic
Services. See OnStar Overview on
page 14-1.
Black plate (34,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
3-34 Seats and Restraints
{WARNING
For up to 10 seconds after the
vehicle is turned off and the
battery is disconnected, an airbag
can still inflate during improper
service. You can be injured if you
are close to an airbag when it
inflates. Avoid yellow connectors.
They are probably part of the
airbag system. Be sure to follow
proper service procedures, and
make sure the person performing
work for you is qualified to do so.
Adding Equipment to the
Airbag-Equipped Vehicle
Adding accessories that change the
vehicle's frame, bumper system,
height, front end or side sheet
metal, may keep the airbag system
from working properly. The
operation of the airbag system canalso be affected by changing or
moving any parts of the front seats,
safety belts, the airbag sensing and
diagnostic module, steering wheel,
instrument panel, roof-rail airbag
modules, ceiling headliner or pillar
garnish trim, overhead console,
front sensors, side impact sensors,
or airbag wiring.
Your dealer and the service manual
have information about the location
of the airbag sensors, sensing and
diagnostic module, and airbag
wiring.
If the vehicle has rollover roof‐rail
airbags, see
Different Size Tires
and Wheels on page 10-52 for
important information.
If you have to modify your vehicle
because you have a disability and
have questions about whether the
modifications will affect the vehicle's
airbag system, or if you have
questions about whether the airbag
system will be affected if the vehicle is modified for any other reason, call
Customer Assistance. See
Customer Assistance Offices (U.S.
and Canada) on page 13-5
or
Customer Assistance Offices
(Mexico) on page 13-5.
Airbag System Check
The airbag system does not need
regularly scheduled maintenance or
replacement. Make sure the airbag
readiness light is working. See
Airbag Readiness Light on
page 5-12.
Notice: If an airbag covering is
damaged, opened, or broken, the
airbag may not work properly. Do
not open or break the airbag
coverings. If there are any
opened or broken airbag covers,
have the airbag covering and/or
airbag module replaced. For the
location of the airbags, see
Where Are the Airbags? on
page 3-25. See your dealer for
service.
Black plate (20,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
5-20 Instruments and Controls
Tire Pressure Light
For vehicles with the Tire Pressure
Monitor System (TPMS), this light
comes on briefly when the engine is
started. It provides information
about tire pressures and the TPMS.
When the Light Is On Steady
This indicates that one or more of
the tires are significantly
underinflated.
Stop as soon as possible, and
inflate the tires to the pressure value
shown on the Tire and Loading
Information label. SeeTire Pressure
on page 10-42. When the Light Flashes First and
Then Is On Steady
If the light flashes for about a minute
and then stays on, there may be a
problem with the TPMS. If the
problem is not corrected, the light
will come on at every ignition cycle.
See
Tire Pressure Monitor
Operation on page 10-44.
Engine Oil Pressure Light
The oil pressure light should come
on briefly as the engine is started.
If it does not come on, have the
vehicle serviced by your dealer.
Notice: Lack of proper engine oil
maintenance can damage the
engine. Driving with the engine
oil low can also damage the
engine. The repairs would not be covered by the vehicle warranty.
Check the oil level as soon as
possible. Add oil if required, but
if the oil level is within the
operating range and the oil
pressure is still low, have the
vehicle serviced. Always follow
the maintenance schedule for
changing engine oil.
If the vehicle has low engine oil
pressure, this light will stay on after
the engine is started, or come on
while driving.
This indicates that the engine is not
receiving enough oil. The engine
could be low on oil, or could have
some other oil problem. Have it
fixed immediately by your dealer.
The oil pressure light could also
come on in other situations:
.When the ignition is on but the
engine is not running, the light
will come on as a test to show it
is working. The light will go out
when the ignition is turned on.
If it does not come on with the
Black plate (25,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
Instruments and Controls 5-25
Remaining Oil Life
This display shows an estimate of
the oil's remaining useful life.
If REMAINING OIL LIFE 99% is
displayed, that means 99% of the
current oil life remains.
When the remaining oil life is low,
the CHANGE ENGINE OIL SOON
message will appear on the display.
SeeEngine Oil Messages on
page 5-27. The oil should be
changed as soon as possible. See
Engine Oil on page 10-7. In addition
to the Engine Oil Life System
monitoring the oil life, additional
maintenance is recommended in the
Maintenance Schedule in this
manual. See Maintenance Schedule
on page 11-3 for more information.
Remember, the Remaining Oil Life
display must be reset after each oil
change. It will not reset itself. Also,
be careful not to reset the
Remaining Oil Life display
accidentally at any time other than
when the oil has just been changed. It cannot be reset accurately until
the next oil change. To reset the
Engine Oil Life System, press SET/
CLR while the Remaining Oil Life
display is active. See
Engine Oil
Life System on page 10-9.
Tire Pressure
The display will show a vehicle with
the approximate pressures of all
four tires. Tire pressure is displayed
in either kilopascal (kPa) or pounds
per square inch (psi). See Tire
Pressure Monitor System on
page 10-43 andTire Pressure
Monitor Operation on page 10-44 for
more information.
Compass
The vehicle has a compass display
in the DIC. See Compass on
page 5-5 for more information.
Vehicle Messages
Messages displayed on the DIC
indicate the status of the vehicle or
some action that may be needed to
correct a condition. Multiple
messages may display one after the
other.
The messages that do not require
immediate action can be
acknowledged and cleared by
pressing SET/CLR. The messages
that require immediate action cannot
be cleared until that action is
performed. All messages should be
taken seriously and clearing the
messages does not correct the
problem.
The following are some of the
vehicle messages that may be
displayed depending on your
vehicle content.
Black plate (27,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
Instruments and Controls 5-27
Door Ajar Messages
DOOR(S) OPEN
A vehicle symbol will be displayed
on the DIC showing which door is
open along with this message.
Close the door completely.
REAR ACCESS OPEN
This message will display when the
liftgate is open. Close the liftgate
completely.
Engine Cooling System
Messages
ENGINE OVERHEATED—
IDLE ENGINE
This message displays when the
engine coolant temperature is too
hot. Stop and allow the vehicle to
idle until it cools down.
ENGINE OVERHEATED —
STOP ENGINE
This message displays and a
continuous chime sounds if the
engine cooling system reaches
unsafe temperatures for operation.
Stop and turn off the vehicle as
soon as it is safe to do so to avoid
severe damage. This message
clears when the engine has cooled
to a safe operating temperature.
Engine Oil Messages
CHANGE ENGINE OIL SOON
This message displays when the
engine oil needs to be changed.
When the engine oil is changed, be
sure to reset the Oil Life System.
See Engine Oil Life System on
page 10-9, Driver Information
Center (DIC) on page 5-22, Engine
Oil on page 10-7, and Maintenance
Schedule on page 11-3.
ENGINE OIL HOT, IDLE
ENGINE
This message displays when the
engine oil temperature is too hot.
Stop and allow the vehicle to idle
until it cools down.
ENGINE OIL LOW ADD OIL
On some vehicles, this message
displays when the engine oil level
may be too low. Check the oil level
before filling to the recommended
level. If the oil is not low and this
message remains on, take the
vehicle to your dealer for service.
See Engine Oil on page 10-7.
Engine Power Messages
ENGINE POWER IS REDUCED
This message displays when the
vehicle's engine power is reduced.
Reduced engine power can affect
the vehicle's ability to accelerate.
Black plate (6,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
8-6 Climate Controls
Air Vents
Use the louvers located on the air
vents to change the direction of the
airflow.
Use the thumbwheels near the air
vents to control the amount of
airflow or to shut off the airflow.
Operation Tips
.Keep all outlets open whenever
possible for best system
performance.
.Keep the paths under all seats
clear of objects to help circulate
the air inside the vehicle more
effectively.
.Use of non-GM approved hood
deflectors can adversely affect
the performance of the system.
Maintenance
Air Intake
Clear away any ice, snow, or leaves
from the air intake at the base of the
windshield that can block the flow of
air into the vehicle.
Passenger Compartment
Air Filter
The filter removes dust, pollen, and
other airborne irritants from outside
air that is pulled into the vehicle.
The filter should be replaced as part
of routine scheduled maintenance.
SeeMaintenance Schedule on
page 11-3. To find out what type of
filter to use, see Maintenance
Replacement Parts on page 11-12.1. Open the glove box completely and disconnect the dampener on
the outboard side.
2. Push in both sides of the glove box and pull to remove.
3. Open the filter cover by releasing tabs on both sides and
pulling up the cover.
Black plate (10,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
10-10 Vehicle Care
be changed at least once a year
and, at this time, the system must
be reset. Your dealer has trained
service people who will perform this
work and reset the system. It is also
important to check the oil regularly
over the course of an oil drain
interval and keep it at the proper
level.
If the system is ever reset
accidentally, the oil must be
changed at 5 000 km (3,000 mi)
since the last oil change.
Remember to reset the oil life
system whenever the oil is changed.
How to Reset the Engine Oil
Life System
Reset the system whenever the
engine oil is changed so that the
system can calculate the next
engine oil change. To reset the
system:
1. Press the MENU button to showRemaining Oil Life on the
display. This display shows an
estimate of the oil’s remaining useful life. If 99% is displayed,
that means that 99% of the
current oil life remains.
2. To reset the engine oil life system, press the SET/CLR
button while the oil life display is
active. After a few seconds,
there will be a single chime and
the oil life will be reset to 100%.
Be careful not to reset the oil life
display accidentally at any time
other than after the oil is changed.
It cannot be reset accurately.
If the CHANGE ENGINE OIL SOON
DIC message comes back on when
the vehicle is started, the engine oil
life system has not reset. Repeat
the procedure.
Automatic Transmission
Fluid
How to Check Automatic
Transmission Fluid
It is not necessary to check the
transmission fluid level.
A transmission fluid leak is the only reason for fluid loss. If a leak
occurs, take the vehicle to your
dealer and have it repaired as soon
as possible.
There is a special procedure for
checking and changing the
transmission fluid. Because this
procedure is difficult, you should
have this done at your dealer.
Change the fluid and filter at the
intervals listed in
Maintenance
Schedule on page 11-3, and be sure
to use the fluid listed in
Recommended Fluids and
Lubricants on page 11-11.
Engine Air Cleaner/Filter
The engine air cleaner/filter is in the
engine compartment on the
passenger side of the vehicle. See
Engine Compartment Overview on
page 10-6 for more information on
location.