2013 BUICK ENCLAVE radio

Black plate (4,1)Buick Verano Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6042574) - 2014 - crc - 10/18/13
13-4 Customer Information
Canada
General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
All Overseas Locations
Please contact the local General
Motors Business Unit.
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Buick has TTY equipment
available at its Customer AssistanceCenter. Any TTY user can
communicate with Buick by dialing:
1-800-832-8425. TTY users in
Canada can dial 1‐800‐263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.buick.com
The Buick online owner experience
is a one-stop resource that allows
interaction with Buick and keeps
important vehicle-specific
information in one place.
Membership Benefits
E(Vehicle Information):
Download owner manuals and view
vehicle-specific how-to videos.
G(Maintenance Information):
View maintenance schedules,
required alerts, OnStar onboard
vehicle diagnostic information, and
schedule service appointments.
I(Service History): View
printable dealer-recorded service
records and self-recorded service
records.
D(Preferred Dealer
Information): Select a preferred
dealer and view dealer location,
maps, phone numbers, and hours.
J(Warranty Tracking
Information): Track the vehicle’s
warranty information.
J(Recall Information): View
active recalls or search by Vehicle
Identification Number (VIN). See
Vehicle Identification Number (VIN)
on page 12-1.
H(Other Account Information):
View GM Card, SiriusXM Satellite
radio, and OnStar account
information.
F(Live Chat Support): Chat live
with online help representatives.
Visit my.buick.com to register your
vehicle.

Black plate (13,1)Buick Verano Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6042574) - 2014 - crc - 10/18/13
Customer Information 13-13
Reporting Safety Defects
to the Canadian
Government
If you live in Canada, and you
believe that the vehicle has a safety
defect, notify Transport Canada
immediately, and notify General
Motors of Canada Limited. Call
Transport Canada at
1-800-333-0510 or write to:
Transport Canada
Road Safety Branch
80 rue Noel
Gatineau , QC J8Z 0A1
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA (or
Transport Canada) in a situation like
this, please notify General Motors.
Call 1-800-521-7300, or write:
Buick Customer Assistance Center
P.O. Box 33136
Detroit , MI 48232-5136
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa , Ontario L1H 8P7
Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings.

Black plate (15,1)Buick Verano Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6042574) - 2014 - crc - 10/18/13
Customer Information 13-15
OnStar®
If the vehicle is equipped with
OnStar®and has an active
subscription, additional data may be
collected through the OnStar
system. This includes information
about the vehicle’s operation;
collisions involving the vehicle; the
use of the vehicle and its features;
and, in certain situations, the
location and approximate GPS
speed of the vehicle. Refer to the
OnStar Terms and Conditions and
Privacy Statement on the OnStar
website.
Infotainment System
If the vehicle is equipped with a
navigation system as part of the
infotainment system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See the infotainment manual for
information on stored data and for
deletion instructions.
Radio Frequency
Identification (RFID)
RFID technology is used in some
vehicles for functions such as tire
pressure monitoring and ignition
system security, as well as in
connection with conveniences such
as Remote Keyless Entry (RKE)
transmitters for remote door locking/
unlocking and starting, and
in-vehicle transmitters for garage
door openers. RFID technology in
GM vehicles does not use or record
personal information or link with any
other GM system containing
personal information.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
comply with Part 15 of the Federal
Communications Commission (FCC)
rules and with Industry Canada
Standards RSS‐GEN/210/220/310.
Operation is subject to the following
two conditions:
1. The device may not cause harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.

Black plate (6,1)Buick Verano Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6042574) - 2014 - crc - 10/18/13
14-6 OnStar
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
OnStar service cannot work unless
your vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area, and the wireless
service provider has coverage,
network capacity, reception, and
technology compatible with OnStar
service. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar service may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar service may not
work. Other problems beyond the
control of OnStar may prevent
service such as hills, tall buildings,
tunnels, weather, electrical system
design and architecture of thevehicle, damage to the vehicle in a
crash, or wireless phone network
congestion or jamming.
See
Radio Frequency Statement on
page 13-15.
Services for People with
Disabilities
Advisors provide services to help
subscribers with physical disabilities
and medical conditions.
Press
Qfor help with:
.Locating a gas station with an
attendant to pump gas.
.Finding a hotel, restaurant, etc.,
that meets accessibility needs.
.Providing directions to the
closest hospital or pharmacy in
urgent situations.
TTY Users
OnStar has the ability to
communicate to the deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY system can provide in-vehicle
access to all of the OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar.com (U.S.) or OnStar.ca
(Canada)
The website provides access to
account information, allows
management of the OnStar
subscription, and viewing of videos
of each service. Get subscription
plan pricing and sign up for OnStar
Vehicle Diagnostics. Click on the
“My Account”
tab on the home
page. The website navigation and
services provided may vary by
country.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some of
the OnStar services, like Remote
Door Unlock and Stolen Vehicle
Assistance. You will be prompted to
change the PIN the first time when
speaking with an Advisor. To

Black plate (1,1)Buick Verano Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6042574) - 2014 - crc - 10/18/13
INDEX i-1
A
Accessories andModifications . . . . . . . . . . . . . . . . . 10-3
Accessory Power . . . . . . . . . . . . . . 9-21
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . . . 9-57
Additional Information
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-5
Air Cleaner/Filter, Engine . . . . . 10-13
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . 8-6
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-6
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . 3-29
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . 3-22
Passenger Sensing System . . . . . . . . . . . . . . . . . . . . . . 3-24
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-22
What Will You See after an Airbag Inflates? . . . . . . . . . . . . . 3-23
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-21
Where Are the Airbags? . . . . . . 3-19 Airbags
Adding Equipment to the
Vehicle . . . . . . . . . . . . . . . . . . . . . . 3-29
Passenger Status Indicator . . . 5-12
Readiness Light . . . . . . . . . . . . . . 5-12
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . 3-28
System Check . . . . . . . . . . . . . . . . 3-17
Alarm Vehicle Security . . . . . . . . . . . . . . 2-16
Alert
Side Blind Zone (SBZA) . . . . . . 9-41
AM-FM Radio . . . . . . . . . . . . . . . . . . . 7-7
Antenna Multi-band . . . . . . . . . . . . . . . . . . . . 7-14
Antilock Brake
System (ABS) . . . . . . . . . . . . . . . . 9-30
Warning Light . . . . . . . . . . . . . . . . . 5-18
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . 10-75
Interior . . . . . . . . . . . . . . . . . . . . . . 10-79
Ashtrays . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . 13-5
Audio Players . . . . . . . . . . . . . . . . . 7-14
CD . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-14 Audio System
Backglass Antenna . . . . . . . . . . . 7-13
Radio Reception . . . . . . . . . . . . . . 7-13
Theft-Deterrent Feature . . . . . . . . 7-2
Automatic Door Locks . . . . . . . . . . . . . . . . . . . 2-12
Headlamp System . . . . . . . . . . . . . 6-3
Transmission . . . . . . . . . . . . . . . . . 9-25
Transmission Fluid . . . . . . . . . 10-12
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . 9-27
Shift Lock Control
Function Check . . . . . . . . . . . 10-25
Auxiliary Devices . . . . . . . . . . . . . . . . . . . . . . . 7-16
B
Battery . . . . . . . . . . . . . . . . . . . . . . . 10-24Jump Starting . . . . . . . . . . . . . . . 10-69
Power Protection . . . . . . . . . . . . . . 6-7
Voltage and ChargingMessages . . . . . . . . . . . . . . . . . . . 5-26
Blade Replacement, Wiper . . . 10-26
Bluetooth
Overview . . . . . . . . . 7-19, 7-21, 7-24

Black plate (8,1)Buick Verano Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6042574) - 2014 - crc - 10/18/13
i-8 INDEX
OilEngine . . . . . . . . . . . . . . . . . . . . . . . . 10-9
Engine Oil Life System . . . . . .10-11
Messages . . . . . . . . . . . . . . . . . . . . 5-28
Pressure Light . . . . . . . . . . . . . . . . 5-20
Older Children, Restraints . . . . . 3-30
Online Owner Center . . . . . . . . . . 13-4
OnStar
®
System, In Brief . . . . . . . . . . . . . . 1-22
OnStar®Additional
Information . . . . . . . . . . . . . . . . . . . 14-5
OnStar
®Connections . . . . . . . . . . 14-3
OnStar®Emergency . . . . . . . . . . . 14-2
OnStar®Navigation . . . . . . . . . . . . 14-2
OnStar®Overview . . . . . . . . . . . . . 14-1
OnStar®Security . . . . . . . . . . . . . . 14-2
OnStar®Vehicle
Diagnostics . . . . . . . . . . . . . . . . . . 14-5
Operation, Infotainment System . . . . . . . . . . . . . . . . . . . . . . . . 7-4
Ordering
Service Publications . . . . . . . . .13-11
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . 5-6 Overheating, Engine . . . . . . . . . . 10-19
Overview, Infotainment
System . . . . . . . . . . . . . . . . . . . . . . . . 7-2
P
ParkShifting Into . . . . . . . . . . . . . . . . . . . 9-22
Shifting Out of . . . . . . . . . . . . . . . . 9-23
Parking . . . . . . . . . . . . . . . . . . . . . . . . 9-23
Brake . . . . . . . . . . . . . . . . . . . . . . . . . 9-31
Brake and P (Park)Mechanism Check . . . . . . . . 10-25
Over Things That Burn . . . . . . . 9-23
Parking Assist Ultrasonic . . . . . . . . . . . . . . . . . . . . . 9-39
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . 5-12
Passenger Compartment Air
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 8-6
Passenger Sensing System . . . 3-24
Perchlorate Materials Requirements, California . . . . . 10-3
Personalization
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-32 Phone
Bluetooth . . . . . . . . . 7-19, 7-21, 7-24
Power Door Locks . . . . . . . . . . . . . . . . . . . 2-11
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . 2-19
Outlets . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Protection, Battery . . . . . . . . . . . . . 6-7
Retained Accessory (RAP) . . . 9-21
Seat Adjustment . . . . . . . . . . . . . . . 3-4
Windows . . . . . . . . . . . . . . . . . . . . . 2-21
Pregnancy, Using Safety
Belts . . . . . . . . . . . . . . . . . . . . . . . . . 3-15
Privacy Radio FrequencyIdentification (RFID) . . . . . . . 13-15
Program
Courtesy Transportation . . . . . . 13-7
Proposition 65 Warning, California . . . . . . . . . . . . . . . . . . . . . 10-2
R
Radio FrequencyIdentification (RFID) . . . . . . . . 13-15
Statement . . . . . . . . . . . . . . . . . . 13-15

Black plate (9,1)Buick Verano Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6042574) - 2014 - crc - 10/18/13
INDEX i-9
RadiosAM-FM Radio . . . . . . . . . . . . . . . . . . 7-7
Reception . . . . . . . . . . . . . . . . . . . . 7-13
Satellite . . . . . . . . . . . . . . . . . . . . . . . 7-10
Reading Lamps . . . . . . . . . . . . . . . . . 6-5
Rear Seats . . . . . . . . . . . . . . . . . . . . . 3-7
Rear Vision Camera (RVC) . . . . 9-43
Rearview Mirrors . . . . . . . . . . . . . . 2-20 Automatic Dimming . . . . . . . . . . . 2-20
Reclining Seatbacks . . . . . . . . . . . . 3-4
Recommended Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-48
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . 11-11
Records Maintenance . . . . . . . . . . . . . . . . .11-13
Recreational Vehicle Towing . . . . . . . . . . . . . . . . . . . . . . 10-73
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . 13-5
Remote Keyless Entry
(RKE) System . . . . . . . . . . . . . 2-2, 2-3
Remote Vehicle Start . . . . . . . . . . . 2-9
Replacement Bulbs . . . . . . . . . . . 10-30 Replacement Parts
Airbags . . . . . . . . . . . . . . . . . . . . . . . 3-30
Maintenance . . . . . . . . . . . . . . . . .11-12
Replacing Airbag System . . . . . . 3-30
Replacing LATCH System Parts after a Crash . . . . . . . . . . . 3-44
Replacing Safety Belt
System Parts after a Crash . . . 3-17
Reporting Safety Defects Canadian Government . . . . . . 13-13
General Motors . . . . . . . . . . . . . 13-13
U.S. Government . . . . . . . . . . . 13-12
Restraints Where to Put . . . . . . . . . . . . . . . . . 3-36
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . 9-21
Ride Control Systems Messages . . . . . . . . . . . . . . . . . . . . 5-30
Roads Driving, Wet . . . . . . . . . . . . . . . . . . . 9-5
Roadside Assistance
Program . . . . . . . . . . . . . . . . . . . . . . 13-5
Roof Sunroof . . . . . . . . . . . . . . . . . . . . . . . 2-23
Rotation, Tires . . . . . . . . . . . . . . . . 10-53 Routing, Engine Drive Belt . . . . . 12-4
Running the Vehicle While
Parked . . . . . . . . . . . . . . . . . . . . . . . 9-24
S
Safety Belts . . . . . . . . . . . . . . . . . . . . 3-9Care . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16
Extender . . . . . . . . . . . . . . . . . . . . . . 3-16
How to Wear Safety BeltsProperly . . . . . . . . . . . . . . . . . . . . . 3-10
Lap-Shoulder Belt . . . . . . . . . . . . 3-11
Reminders . . . . . . . . . . . . . . . . . . . . 5-11
Replacing after a Crash . . . . . . 3-17
Use During Pregnancy . . . . . . . . 3-15
Safety Defects Reporting Canadian Government . . . . . . 13-13
General Motors . . . . . . . . . . . . . 13-13
U.S. Government . . . . . . . . . . . 13-12
Safety Locks . . . . . . . . . . . . . . . . . . . 2-13
Safety System Check . . . . . . . . . . 3-16
Satellite Radio . . . . . . . . . . . . . . . . . 7-10
Scheduling Appointments . . . . . . 13-7
Seats Adjustment, Front . . . . . . . . . . . . . . 3-3
Head Restraints . . . . . . . . . . . . . . . 3-2
Heated Front . . . . . . . . . . . . . . . . . . 3-6