2013 BUICK ENCLAVE infotainment

Black plate (1,1)Buick Verano Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6042574) - 2014 - crc - 10/18/13
Customer Information 13-1
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . 13-1
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . 13-3
Customer Assistance for Text Telephone (TTY) Users . . . . . 13-4
Online Owner Center . . . . . . . . 13-4
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 13-5
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 13-5
Scheduling Service Appointments . . . . . . . . . . . . . . 13-7
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 13-7
Collision Damage Repair . . . . 13-9
Service Publications Ordering Information . . . . . . 13-11
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . 13-12
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 13-13
Reporting Safety Defects to General Motors . . . . . . . . . . . 13-13
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . 13-13
Event Data Recorders . . . . . . 13-14
OnStar
®. . . . . . . . . . . . . . . . . . . . 13-15
Infotainment System . . . . . . . . 13-15
Radio Frequency Identification (RFID) . . . . . . . 13-15
Radio Frequency Statement . . . . . . . . . . . . . . . . . 13-15
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Buick. Normally, any concerns with
the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE: Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.

Black plate (15,1)Buick Verano Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6042574) - 2014 - crc - 10/18/13
Customer Information 13-15
OnStar®
If the vehicle is equipped with
OnStar®and has an active
subscription, additional data may be
collected through the OnStar
system. This includes information
about the vehicle’s operation;
collisions involving the vehicle; the
use of the vehicle and its features;
and, in certain situations, the
location and approximate GPS
speed of the vehicle. Refer to the
OnStar Terms and Conditions and
Privacy Statement on the OnStar
website.
Infotainment System
If the vehicle is equipped with a
navigation system as part of the
infotainment system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See the infotainment manual for
information on stored data and for
deletion instructions.
Radio Frequency
Identification (RFID)
RFID technology is used in some
vehicles for functions such as tire
pressure monitoring and ignition
system security, as well as in
connection with conveniences such
as Remote Keyless Entry (RKE)
transmitters for remote door locking/
unlocking and starting, and
in-vehicle transmitters for garage
door openers. RFID technology in
GM vehicles does not use or record
personal information or link with any
other GM system containing
personal information.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
comply with Part 15 of the Federal
Communications Commission (FCC)
rules and with Industry Canada
Standards RSS‐GEN/210/220/310.
Operation is subject to the following
two conditions:
1. The device may not cause harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.

Black plate (6,1)Buick Verano Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6042574) - 2014 - crc - 10/18/13
i-6 INDEX
I
Ignition Positions . . . . . . . . 9-14, 9-16
Ignition Transmission LockCheck . . . . . . . . . . . . . . . . . . . . . . . 10-25
Immobilizer . . . . . . . . . . . . . . . . . . . . 2-17
Indicator Vehicle Ahead . . . . . . . . . . . . . . . . 5-18
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . 3-32
Infotainment . . . . . . . . . . . . . . . . . . . . 7-1
Infotainment System . . . . . . . . . . 13-15
Instrument Cluster . . . . . . . . . . . . . . 5-9
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . . 4-1
Instrument Panel Overview . . . . . 1-2
Introduction . . . . . . . . . . . . . . . . . . . . . . . iii
J
Jump Starting . . . . . . . . . . . . . . . . . 10-69
K
Key and Lock Messages . . . . . . . 5-29
Keyless Entry Remote (RKE) System . . . . . . . . 2-3
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
L
Labeling, Tire Sidewall . . . . . . . . 10-41
Lamps
Courtesy . . . . . . . . . . . . . . . . . . . . . . . 6-5
Daytime Running (DRL) . . . . . . . 6-2
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
Exterior Controls . . . . . . . . . . . . . . . 6-1
Front Fog . . . . . . . . . . . . . . . . . . . . . . 6-4
Headlamps, Front TurnSignal, and Parking
Lamps . . . . . . . . . . . . . . . . . . . . 10-27
License Plate . . . . . . . . . . . . . . . 10-30
Malfunction Indicator . . . . . . . . . 5-14
On Reminder . . . . . . . . . . . . . . . . . 5-22
Reading . . . . . . . . . . . . . . . . . . . . . . . 6-5
Lane Departure
Warning (LDW) . . . . . . . . . . . . . . . 9-46
Lane Departure Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . 5-18
Lap-Shoulder Belt . . . . . . . . . . . . . 3-11
LATCH System
Replacing Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . 3-44
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . 3-38 Lighter, Cigarette . . . . . . . . . . . . . . . 5-7
Lighting
Entry . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Illumination Control . . . . . . . . . . . . 6-5
Lights Airbag Readiness . . . . . . . . . . . . . 5-12
Antilock Brake System
(ABS) Warning . . . . . . . . . . . . . . 5-18
Brake System Warning . . . . . . . 5-16
Charging System . . . . . . . . . . . . . 5-13
Cruise Control . . . . . . . . . . . . . . . . 5-22
Door Ajar . . . . . . . . . . . . . . . . . . . . . 5-22
Electric Parking Brake . . . . . . . . 5-17
Engine Oil Pressure . . . . . . . . . . 5-20
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-2
Front Fog Lamp . . . . . . . . . . . . . . 5-21
High-Beam On . . . . . . . . . . . . . . . . 5-21
High/Low Beam Changer . . . . . . 6-2
Lane Departure Warning . . . . . . 5-18
Low Fuel Warning . . . . . . . . . . . . 5-21
Safety Belt Reminders . . . . . . . . 5-11
Security . . . . . . . . . . . . . . . . . . . . . . 5-21
StabiliTrak
®OFF . . . . . . . . . . . . . 5-19

Black plate (8,1)Buick Verano Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6042574) - 2014 - crc - 10/18/13
i-8 INDEX
OilEngine . . . . . . . . . . . . . . . . . . . . . . . . 10-9
Engine Oil Life System . . . . . .10-11
Messages . . . . . . . . . . . . . . . . . . . . 5-28
Pressure Light . . . . . . . . . . . . . . . . 5-20
Older Children, Restraints . . . . . 3-30
Online Owner Center . . . . . . . . . . 13-4
OnStar
®
System, In Brief . . . . . . . . . . . . . . 1-22
OnStar®Additional
Information . . . . . . . . . . . . . . . . . . . 14-5
OnStar
®Connections . . . . . . . . . . 14-3
OnStar®Emergency . . . . . . . . . . . 14-2
OnStar®Navigation . . . . . . . . . . . . 14-2
OnStar®Overview . . . . . . . . . . . . . 14-1
OnStar®Security . . . . . . . . . . . . . . 14-2
OnStar®Vehicle
Diagnostics . . . . . . . . . . . . . . . . . . 14-5
Operation, Infotainment System . . . . . . . . . . . . . . . . . . . . . . . . 7-4
Ordering
Service Publications . . . . . . . . .13-11
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . 5-6 Overheating, Engine . . . . . . . . . . 10-19
Overview, Infotainment
System . . . . . . . . . . . . . . . . . . . . . . . . 7-2
P
ParkShifting Into . . . . . . . . . . . . . . . . . . . 9-22
Shifting Out of . . . . . . . . . . . . . . . . 9-23
Parking . . . . . . . . . . . . . . . . . . . . . . . . 9-23
Brake . . . . . . . . . . . . . . . . . . . . . . . . . 9-31
Brake and P (Park)Mechanism Check . . . . . . . . 10-25
Over Things That Burn . . . . . . . 9-23
Parking Assist Ultrasonic . . . . . . . . . . . . . . . . . . . . . 9-39
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . 5-12
Passenger Compartment Air
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 8-6
Passenger Sensing System . . . 3-24
Perchlorate Materials Requirements, California . . . . . 10-3
Personalization
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-32 Phone
Bluetooth . . . . . . . . . 7-19, 7-21, 7-24
Power Door Locks . . . . . . . . . . . . . . . . . . . 2-11
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . 2-19
Outlets . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Protection, Battery . . . . . . . . . . . . . 6-7
Retained Accessory (RAP) . . . 9-21
Seat Adjustment . . . . . . . . . . . . . . . 3-4
Windows . . . . . . . . . . . . . . . . . . . . . 2-21
Pregnancy, Using Safety
Belts . . . . . . . . . . . . . . . . . . . . . . . . . 3-15
Privacy Radio FrequencyIdentification (RFID) . . . . . . . 13-15
Program
Courtesy Transportation . . . . . . 13-7
Proposition 65 Warning, California . . . . . . . . . . . . . . . . . . . . . 10-2
R
Radio FrequencyIdentification (RFID) . . . . . . . . 13-15
Statement . . . . . . . . . . . . . . . . . . 13-15

Black plate (10,1)Buick Verano Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6042574) - 2014 - crc - 10/18/13
i-10 INDEX
Seats (cont'd)Power Adjustment, Front . . . . . . 3-4
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Reclining Seatbacks . . . . . . . . . . . 3-4
Securing Child Restraints . . . . . . . . . . . . . . 3-45, 3-47
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-21
Messages . . . . . . . . . . . . . . . . . . . . 5-31
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-2
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 2-16
Vehicle Alarm . . . . . . . . . . . . . . . . . 2-16
Service Accessories and
Modifications . . . . . . . . . . . . . . . . 10-3
Doing Your Own Work . . . . . . . . 10-3
Engine Soon Light . . . . . . . . . . . . 5-14
Maintenance Records . . . . . . .11-13
Maintenance, General Information . . . . . . . . . . . . . . . . . . 11-1
Parts Identification Label . . . . . 12-1
Publications Ordering Information . . . . . . . . . . . . . . . . .13-11
Scheduling Appointments . . . . . 13-7
Servicing the Airbag . . . . . . . . . . . 3-28 Shift Lock Control Function
Check, Automatic
Transmission . . . . . . . . . . . . . . . . 10-25
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 9-22
Out of Park . . . . . . . . . . . . . . . . . . . 9-23
Side Blind Zone
Alert (SBZA) . . . . . . . . . . . . . . . . . 9-41
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 6-4
Spare Tire
Compact . . . . . . . . . . . . . . . . . . . . 10-68
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . 12-2
Speedometer . . . . . . . . . . . . . . . . . . 5-10
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . 5-19
Start Assist, Hills . . . . . . . . . . . . . . 9-33
Start Vehicle, Remote . . . . . . . . . . 2-9
Starter Switch Check . . . . . . . . . 10-24
Starting the Engine . . . . . . . . . . . . 9-18
Steering . . . . . . . . . . . . . . . . . . . . . . . . 9-4 Heated Wheel . . . . . . . . . . . . . . . . . 5-3
Wheel Adjustment . . . . . . . . . . . . . 5-2
Wheel Controls . . . . . . . . . . . . . . . . 5-2 Stoplamps and Back-up Lamps
Bulb Replacement . . . . . . . . . . 10-28
Storage Areas Center Console . . . . . . . . . . . . . . . . 4-2
Glove Box . . . . . . . . . . . . . . . . . . . . . 4-1
Instrument Panel . . . . . . . . . . . . . . 4-1
Storage Compartments . . . . . . . . . 4-1
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 9-9
Sun Visors . . . . . . . . . . . . . . . . . . . . . 2-22
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 2-23
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . iv
System
Forward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 9-38
Infotainment . . . . . . . . . . . . 7-1, 13-15
T
Tachometer . . . . . . . . . . . . . . . . . . . . 5-10
Taillamps Bulb Replacement . . . . . . . . . . 10-28
Text Telephone (TTY) Users . . . 13-4
Theft-Deterrent Systems . . . . . . . . . . . . . . . 2-17, 2-18
Immobilizer . . . . . . . . . . . . . . . . . . . 2-17
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5