2013 BMW X5 XDRIVE35D service

Roadside Assistance
At a glance BMW Roadside Assistance can be contacted if
assistance is needed in the event of a break‐ down.
Roadside Assistance can also be contacted via
a Check Control message, refer to page 85.
Starting Roadside Assistance without
TeleService1."BMW Assist" or "ConnectedDrive"2."Roadside Assistance"
The Roadside Assistance number is dis‐
played. If the mobile phone is paired, a
connection is established to Roadside As‐
sistance.
Starting Roadside Assistance with
TeleService
General information
In vehicles equipped with TeleService, support
is first offered by TeleService Diagnosis and
then, if necessary, by TeleService Help.
1."BMW Assist" or "ConnectedDrive"2."Roadside Assistance"3."Start service"
TeleService Diagnosis
TeleService Diagnosis enables the wireless
transmission of detailed vehicle data that are
important for vehicle diagnosis. These data are
transmitted automatically.
After the data are transmitted, the voice con‐
nection to Roadside Assistance is re-estab‐
lished.
BMW Online
At a glance
A business search can be opened via BMW
Online.
License conditions
This product contains NetFront Browser soft‐
ware of ACCESS Co., Ltd. Copyright © 2007
ACCESS Co., Ltd. All rights reserved.
NetFront is a trademark or registered trade‐
mark of ACCESS CO., LTD., in Japan and
other countries.
This software is based in part on the work of
the Independent JPEG Group.
Requirements
▷Subscription to the optional Convenience
Plan.▷The date setting on the Control Display is
current.▷The vehicle is located within wireless net‐
work coverage.Seite 262CommunicationConnectedDrive262
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Starting BMW Online1."BMW Assist" or "ConnectedDrive"2."BMW Online"3.If necessary, "OK".
The BMW Online home page is displayed.
Operating BMW Online
To start a search:
▷Turn the controller to highlight an element.▷Press the controller to display an element.
Opening the start page
1.Open "Options".2."Display start page"
Loading a new page
1.Open "Options".2."Reload"
Cancel
1.Open "Options".2."Cancel loading"Customer Relations
At a glance Contact Customer Relations for information on
all aspects of your vehicle.
Calling Customer Relations
Vehicle not equipped with TeleService1."BMW Assist" or "ConnectedDrive"2."Customer Relations"
The Customer Relations phone number is dis‐
played. If the mobile phone is paired, a connec‐
tion is established to Customer Relations.
Vehicle equipped with TeleService
1."BMW Assist" or "ConnectedDrive"2."Customer Relations"3."Start service"
Service Request At a glance
Sends information to your service partner to
request the arrangement of a service appoint‐
ment. The TeleService data is transmitted dur‐
ing a Service Request. If possible, your service
partner will establish contact with you.
Starting a Service Request
1."BMW Assist" or "ConnectedDrive"2."Service Request"Seite 263ConnectedDriveCommunication263
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3."Start service"
A Service Request can be started via a Check
Control message, refer to page 85.
Automatic Service Request
The TeleService data necessary for servicing
the vehicle are automatically sent to your serv‐
ice partner prior to the service deadline. If pos‐
sible, the service partner will contact you and a
service appointment can be arranged.
To check when your service partner was noti‐
fied:
1."Vehicle Info"2."Vehicle status"3.Open "Options".4."Last Service Request"
TeleService Report
Transmits technical data when needed from
your vehicle to BMW at regular intervals; these
are evaluated for the continued development
of BMW products.
TeleService Report is activated in vehicles that
meet certain technical conditions and that
have a current ConnectedDrive subscription; it
is free of charge.
Neither personal nor position data are trans‐
mitted.
To check when your service partner was noti‐
fied:1."Vehicle Info"2."Vehicle status"3."Options"4."Last Teleservice Info"
Services status
Displaying available services Display of all services available in the vehicle.
1."BMW Assist" or "ConnectedDrive"2."Service Status"3."Available services"
Updating BMW Assist
Manual update of TeleService.
1."BMW Assist" or "ConnectedDrive"2."Service Status"3."Update BMW Assist"Seite 264CommunicationConnectedDrive264
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Data transfer
During the updating of BMW services, display
the status of the data transfer.1."BMW Assist" or "ConnectedDrive"2.Open "Options".3."Data transfer"
Apps
At a glance Certain software applications of a suitable mo‐
bile phone can be integrated in the vehicle.
These software applications are displayed on
the Control Display.
They are operated via iDrive.
Requirements
▷The mobile phone is suitable.▷The mobile phone operating system sup‐
ports the software applications of Apps.▷Software applications are installed on the
mobile phone and ready to use.▷Corresponding mobile wireless contract.
Any additionally incurred costs are not a
part of Apps.▷Use only BMW approved software applica‐
tions; otherwise, it may result in malfunc‐
tions.
Information about suitable mobile phones,
available software applications and their instal‐
lation can be found at www.bmw.com/connec‐
tivity or at the service center.
Create the entries.
Make entries only when traffic and road
conditions allow. Otherwise, the vehicle occu‐
pants and other road users may be put in dan‐
ger because of the distraction from driving.
For reasons of safety, some software applica‐
tions are usable only while the vehicle is sta‐
tionary.◀
Operating Apps1.Connect the mobile phone via the snap-in
adapter or via the USB audio interface.2."ConnectedDrive"3.Select the desired software application.
Displaying status
Information about the currently available soft‐
ware applications can be displayed.
1."ConnectedDrive"2."BMW apps"
Notes
▷The ranges of Apps that can be displayed
on the Control Display depend on the
range of installed software applications on
the mobile phone.▷The data transmission of the software ap‐
plications from the mobile phone to the ve‐
hicle can last some time. Some software
applications depend on the speed of the
available Internet connection of the mobile
phone.▷Some mobile phones cannot simultane‐
ously use Apps and the Bluetooth hands-
free system.
If necessary, restart the software applica‐
tion on the mobile phone after a phone
conversation.Seite 265ConnectedDriveCommunication265
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Diesel exhaust fluid at minimum
Even with a display of -- mls, the engine will
continue to run, provided that it is not switched
off, and all other operating requirements are
met, e.g. sufficient fuel.
No engine start
Do not drive until the displayed remain‐
ing distance runs out. Otherwise, it may not be
possible to restart the engine.◀
Incorrect fueling The warning lamp lights up:
The reservoir has been filled with an in‐
correct fluid.
Please contact your service center.
Have diesel exhaust fluid refilled This exhaust fluid is refilled by your service
center during regular maintenance. If you ad‐
here to this maintenance schedule, it is usually
not necessary to refill any fluids between the
maintenance dates.
Under certain circumstances, for example, due
to a particularly sporty driving style or opera‐
tion of the vehicle at high altitudes, it may be
necessary to refill fluids between maintenance
dates.
As soon as the reserve display has appeared in
the instrument panel, have the diesel exhaust
fluid refilled to prevent the engine from being
unable to restart.
You can have the fluid refilled by a service cen‐
ter.
Diesel exhaust fluid at low
temperatures
Due to its physical properties, it may be neces‐
sary to replenish the level of diesel exhaust
fluid at temperatures below +23 ℉/ -5 ℃, even
between the regular maintenance dates.
If the fluid needs to be refilled, this will be indi‐
cated with the reserve display in the instru‐
ment cluster, refer to page 271.
Only refill the diesel exhaust fluid
yourself in exceptional circumstances
To be able to reach the nearest service center
with your vehicle, you may refill the diesel ex‐
haust fluid yourself, making sure to heed the
warning notices specified below.
Handling diesel exhaust fluid
Do not allow diesel exhaust fluid to come
into contact with you. This can lead to skin and
eye irritation. Wear protective goggles and
gloves as needed. Follow the safety instruc‐
tions on the bottle. When opening the bottle or
reservoir, pungent smelling vapors can escape.
Before refilling, close the vehicle completely so
that the vapors do not get into the interior of
the vehicle. When handling diesel exhaust fluid
in enclosed spaces, make sure to have suffi‐
cient ventilation. After handling diesel exhaust
fluid, wash hands thoroughly. Failure to do so
may lead to irritation, for instance, due to inad‐
vertent contact with the eyes. If eye irritation
occurs, immediately rinse eyes with ample wa‐
ter and contact a doctor if necessary. If diesel
exhaust fluid comes into contact with surfaces
of your vehicle, rinse the affected surfaces with
water or else damage may occur. Keep diesel
exhaust fluid out of reach of children.◀
Suitable diesel exhaust fluid▷Preferred: BMW Diesel Exhaust Fluid. This
bottle and its special adapter permit con‐
venient refilling with diesel exhaust fluid.▷Alternative: NOx reduction agent AUS 32Seite 272MobilityFuel272
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Diesel exhaust fluid can be obtained from your
service center.
Refilling quantity Refilling quantity at the start of the reserve dis‐
play:
Approx. 0.75 gallons/2.7 liters
Open reservoir for diesel exhaust fluid1.Open the hood, refer to page 289.2.Fit the releasing tool from the tool kit, refer
to page 295, into place and open the lock,
see arrow.
Refilling BMW diesel exhaust fluid
1.Set bottle into place and rotate until it
comes into contact with the stop, refer to
arrow.2.Press bottle down, refer to arrow.The reservoir of the vehicle is filled.3.The reservoir is full when the fill level in the
bottle stops changing. It is not possible to
overfill.
Pull bottle back, refer to arrow, and un‐
screw it.
Closing reservoir
After the reservoir is filled, close it again with
the releasing tool.
After refilling diesel exhaust fluid Incorrect fluid Incorrect fluids
After refilling with the incorrect fluid, e.g.,
antifreeze for windshield wiper fluid, do not
start the engine because this could result in a
fire hazard.◀
Contact your service center.
Bottle disposal Diesel exhaust fluid bottles can be dis‐posed of by your service center.
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Wheels and tiresVehicle equipment
This chapter describes all series equipment as
well as country-specific and special equipment
offered for this model series.Therefore, it also
describes equipment that may not be found in
your vehicle, for instance due to the selected
special equipment or the country version. This
also applies to safety-related functions and
systems.
Tire inflation pressure
Safety information
It is not merely the tires' service life, but also
driving comfort and, to a great extent, driving
safety that depend on the condition of the tires
and the maintenance of the specified tire pres‐
sure.
Checking the pressure Only check the tire inflation pressure when the
tires are cold. This means after a maximum of
1.25 miles/2 km driving or when the vehicle
has been parked for at least 2 hours. When the
tires are warm, the tire inflation pressure is
higher.
Check the tire inflation pressure regularly
Check the tire inflation pressure regularly
and correct it if necessary, even in the compact
wheel: usually twice monthly or before em‐
barking on a long trip. If you fail to observe this
precaution, you may be driving on tires with in‐
correct tire pressures, a condition that may not
only compromise your vehicle's driving stabil‐
ity, but also lead to tire damage and the risk of
an accident.Do not drive with depressurized or flat tires,
except for run-flat tires. A flat tire will seriously
impair your vehicle's handling and braking re‐
sponse. Attempts to drive on a flat tire can lead
to a loss of control over the vehicle.◀
After adjusting the tire inflation pressure, reset
the Tire Pressure Monitor, refer to page 99, or
reinitialize the Flat Tire Monitor, refer to
page 97.
Pressure specifications The tables below provide all the correct infla‐
tion pressures for the specified tire sizes at
ambient temperature.
The inflation pressures apply to the tire sizes
approved and tire brands recommended by
BMW; a list of these is available from your
service center.
For correct identification of the right tire infla‐
tion pressures, observe the following:▷Tire sizes of your vehicle.▷Maximum allowable driving speed.
Tire inflation pressures for driving up
to 100 mph or 160 km/h
For normal driving up to 100 mph/160 km/h,
adjust pressures to the respective tire inflation
pressures listed on the following pages in the
column for traveling speeds up to 100 mph/
160 km/h to achieve optimum driving comfort.
These tire inflation pressures can also be
found on the driver's side door pillar when the
driver's door is open.
Seite 275Wheels and tiresMobility275
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Tire identification marksKnowledge of the labeling on the side of the
tire makes it easier to identify and choose the
right tires.
Tire size
Example: 255/55 R 19 107 V
255: nominal width in mm
55: aspect ratio in %
R: radial tire code
19: rim diameter in inches
107: load rating, not for ZR tires
V: speed rating, before the R on ZR tires
Speed letter
Q = up to 100 mph/160 km/h
T = up to 118 mph/190 km/h
H = up to 131 mph/210 km/h
V = up to 150 mph/240 km/h
W = up to 167 mph/270 km/h
Y = up to 186 mph/300 km/h
Tire Identification Number Tires with DOT codes meet the guidelines of
the U.S. Department of Transportation.
DOT code:
DOT xxxx xxx 1013
xxxx: manufacturer code for the tire brand
xxx: tire size and tire design
1013: tire age
Tire age
The tire manufacturing date is contained in the
tire identification mark: DOT ... 1013 means
that the tire was manufactured in the
week 10 of 2013.
BMW recommends that you replace all tires af‐
ter 6 years at most, even if some tires may last
for 10 years.Uniform Tire Quality Grading
Quality grades can be found where applicable
on the tire sidewall between tread shoulder
and maximum section width. For example:
Treadwear 200 Traction AA
Temperature A
DOT Quality Grades
Treadwear
Traction AA A B C
Temperature A B C
Conform to Federal Safety Requirements
All passenger car tires must conform to
Federal Safety Requirements in addition to
these grades.◀
Treadwear The treadwear grade is a comparative rating
based on the wear rate of the tire when tested
under controlled conditions on a specified gov‐
ernment test course. For example, a tire graded 150 would wear one and one-half
(1 1/2) times as well on the government course
as a tire graded 100. The relative performance
of tires depends upon the actual conditions of
their use, however, and may depart signifi‐
cantly from the norm due to variations in driv‐
ing habits, service practices and differences in
road characteristics and climate.
Traction
The traction grades, from highest to lowest,
are AA, A, B, and C.
Those grades represent the tire’s ability to
stop on wet pavement as measured under
controlled conditions on specified government
test surfaces of asphalt and concrete. A tire
marked C may have poor traction performance.
The traction grade assigned to this tire is
based on straight-ahead braking traction tests,
and does not include acceleration, cornering,
hydroplaning, or peak traction characteristics.Seite 283Wheels and tiresMobility283
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