nected mobile phone from the vehicle and
pair and connect only one mobile phone.
The mobile phone no longer reacts.
▷Switch the mobile phone off and on again.▷Is the ambient temperature too high or
low? Do not expose the mobile phone to
extreme environmental conditions.
The telephone functions are not available.
▷Is the mobile phone paired as an additional
telephone and is the additional telephone
function deactivated? Activate the func‐
tion.▷Is an outgoing call not possible? Connect
the mobile phone as a telephone.
No phone book entries or only some phone
book entries are displayed, or they are incom‐
plete.
▷Transmission of the phone book entries is
not yet complete.▷It is possible that only the phone book en‐
tries of the mobile phone or the SIM card
are transmitted.▷It may not be possible to display phone
book entries with special characters.▷The number of phone book entries to be
stored is too high.▷Is the data volume of the contact too large,
e. g., due to stored information such as
notes? Reduce the data volume of the con‐
tact.▷Is the mobile phone connected as an audio
source or additional telephone? The mo‐
bile phone must be connected as a tele‐
phone.
The phone connection quality is poor.
▷The strength of the Bluetooth signal on the
mobile phone can be adjusted, depending
on the mobile phone.▷Insert the mobile phone into the snap-in
adapter or place it in the area of the center
console.▷Adjust the volume of the microphone and
loudspeakers separately.
If all points in this list have been checked and
the required function is still not available, con‐
tact Customer Relations or the service center.
Controls
Adjusting the volume
Turn the knob until the desired volume is se‐
lected. The setting is stored for the remote
control currently in use.
The vehicle automatically adjusts the volume
of the microphone on the telephone and the
volume of the called party. Depending on the
mobile phone, the volumes may need to be ad‐
justed. The settings can only be created during
a call and must be adjusted separately for each
telephone. The settings are deleted when the
telephone is unpaired.
1."Settings"2."Tone"3."Volume settings"4.Select the desired setting: "Microphone"
or "Loudspeak."5.To adjust: turn the controller.6.To store: press the controller.Seite 240CommunicationTelephone240
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If a second call comes in during an ongoing
call, a call waiting signal is sounded.
"Accept"
The call is accepted and the existing call is put
on hold.
Establishing a second call
Establish an additional call during an active
call.
1."Telephone"2."Active calls"3. "Hold"
The existing call is put on hold.4.Dial the new phone number or select it
from a list.
"Return"
The call on hold is resumed.
Switching between two calls, hold call The active call is displayed in color.
The call on hold is displayed in gray.
"Swap calls"
The call on hold is resumed.
Establishing a conference call Two calls can be connected to a single tele‐
phone conference call.
1.Establish two calls.2. "Conference call"When terminating a conference call, both calls
are ended. If one call is terminated by another
party, the other call can be continued.
Switching the microphone to mute When a call is active, the microphone can be
muted.1."Telephone"2."Active calls"3. "Microphone mute"
A microphone that has been switched to mute
is automatically reactivated:
▷When a new connection is established.▷When switching between call parties.
DTMF suffix dialing
DTMF suffix dialing can be used for gaining ac‐
cess to network services or for controlling de‐
vices, e.g., to make a remote inquiry of an an‐
swering machine. The DTMF code is needed
for this purpose.
1."Telephone"2.Select the contact from a list or "Dial
number".3. "Keypad dialing"4.Enter the DTMF code via iDrive.
Phone book
Displays The phone book accesses the contacts and
shows all contacts for which a phone number
has been stored. The entries can be selected
to make a call.
1."Telephone"2."Phone book"
A symbol indicates the storage location of the
contacts.
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Redialing
›Redial‹
Voice phone book
Depending on how your vehicle is equipped, it
may be necessary to create your own voice
phone book.
The entries must be entered using voice acti‐
vation and are separate from the memory in
the mobile phone. Up to 50 entries can be set
up.
Saving an entry1.›Save name‹2.Say the name. Do not exceed the speaking
duration of approx. 2 seconds.3.Say the phone number after being
prompted to do so by the system.4.›Save‹
Deleting an entry
1.›Delete name‹2.Say the name after being prompted to do
so.3.Confirm the prompt: ›Yes‹
Deleting all entries
1.›Delete phone book‹2.Confirm the prompt: ›Yes‹3.Confirm the prompt again: ›Yes‹
Reading and selecting entries
1.›Read phonebook‹2.When the desired entry is read aloud: say ›
Dial number‹
Selecting an entry
1.›Dial name‹2.Say the name after being prompted to do
so.3.Confirm the prompt: ›Yes‹Adjusting the volume
Turn the knob during an announcement.
▷The volume remains constant even if the
volume of other audio sources is changed.▷The volume is stored for the remote con‐
trol currently in use.
Notes
Do not use voice operation to initiate an Emer‐
gency Request. In stressful situations, the
voice and vocal pitch can change. This can un‐
necessarily delay the establishment of a tele‐
phone connection.
Instead, use the SOS button, refer to
page 307, in the vicinity of the interior mirror.
Environmental conditions
▷Say the commands, numbers, and letters
smoothly and with normal volume, empha‐
sis, and speed.▷Always say commands in the language of
the system. The language for the mobile
phone voice operation is preset and cannot
be changed in the Control Display.▷Keep the doors, windows, and glass sun‐
roof closed to prevent noise interference.▷Avoid making other noise in the vehicle
while speaking.Seite 246CommunicationTelephone246
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MaintenanceVehicle equipment
This chapter describes all series equipment as
well as country-specific and special equipment
offered for this model series.Therefore, it also
describes equipment that may not be found in
your vehicle, for instance due to the selected
special equipment or the country version. This
also applies to safety-related functions and
systems.
BMW Maintenance System
The maintenance system provides information
on required maintenance measures and thus
provides support in maintaining road safety
and the operational reliability of the vehicle.
Condition Based Service
CBS
Sensors and special algorithms take into ac‐
count the driving conditions of your vehicle.
Based on this, Condition Based Service deter‐
mines the maintenance requirements.
The system makes it possible to adapt the
amount of maintenance you need to your user
profile.
Details on the service requirements, refer to
page 83, can be displayed on the Control Dis‐
play.
On the Control Display, the remaining distan‐
ces and times for selected maintenance re‐
quirements and any legally required deadlines
can be displayed individually, refer to page 83.
Service data in the remote control Information on the required maintenance is
continuously stored in the remote control. Your service center will read out this data and
suggest the right array of service procedures
for your vehicle.
Therefore, hand your service specialist the re‐
mote control that you used most recently.
Setting the correct date
Make sure the date is set correctly, refer
to page 87; otherwise, the effectiveness of
CBS Condition Based Service is not ensured.◀
Storage periods Storage periods during which the vehicle bat‐
tery was disconnected are not taken into ac‐
count.
If this occurs, have a service center update the
time-dependent maintenance procedures,
such as checking brake fluid and, if necessary,
changing the engine oil and the microfilter/
activated-charcoal filter.
Service and Warranty
Information Booklet for US
models and Warranty and
Service Guide Booklet for Canadian models
Please consult your Service and Warranty In‐
formation Booklet for US models and Warranty
and Service Guide Booklet for Canadian mod‐
els for additional information on service re‐
quirements.Seite 293MaintenanceMobility293
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CareVehicle equipmentThis chapter describes all series equipment as
well as country-specific and special equipment
offered for this model series.Therefore, it also
describes equipment that may not be found in
your vehicle, for instance due to the selected
special equipment or the country version. This
also applies to safety-related functions and
systems.
Car washes
Notes Steam jets or high-pressure washers
When using steam jets or high-pressure
washers, hold them a sufficient distance away
and use a maximum temperature of
140 ℉/60 ℃.
Holding them too close or using excessively
high pressures or temperatures can cause
damage or preliminary damage that may then lead to long-term damage.
Follow the operating instructions for the high-
pressure washer.◀
Cleaning sensors/cameras with high-
pressure washers
When using high-pressure washers, do not
spray the exterior sensors and cameras, for
Park Distance Control or the backup camera,
for instance, for extended periods of time and
only from a distance of at least 12 in/30 cm.◀
Regularly remove foreign bodies, such as
leaves, from the area below the windshield
when the hood is open.
Wash your vehicle frequently, particularly in
winter.
Intense soiling and road salt can damage the
vehicle.Washing in automatic car washes
Give preference to cloth car washes or those
that use soft brushes in order to avoid paint
damage.
Notes
Note the following:▷Make sure that the wheels and tires are not
damaged by the transport mechanisms.▷Fold in the exterior mirrors; otherwise, they
may be damaged, depending on the width
of the vehicle.▷Deactivate rain sensor, refer to page 74, to
prevent unintentional wiper action.▷BMW X5: deactivate the rear window wiper
and protect it from damage. Ask the car
wash operator about any necessary pro‐
tective measures.▷Remove additional attachments, for in‐
stance a spoiler or telephone antenna, if
there is a risk that these may be damaged.
Guide rails in car washes
Avoid car washes with guide rails higher
than 4 in/10 cm; otherwise, the vehicle body
could be damaged.◀
Before driving into a car wash The vehicle is able to roll if the following steps
are taken.
1.Insert the remote control into the ignition
lock, even with Comfort Access.2.Engage transmission position N.3.Release the parking brake.4.Deactivating Automatic Hold, refer to
page 70.5.Switch the engine off.6.Leave the remote control in the ignition
lock so that the vehicle can roll.Seite 312MobilityCare312
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Transmission position P will be engaged:▷Automatically after approx. 30 minutes.▷When the remote control is removed from
the ignition lock.
Mixed tires
Note the vehicle width
Before driving into a car wash, make sure
that the vehicle width is not too large for the
car wash, as otherwise the vehicle and the car
wash could be damaged.◀
Headlamps
▷Do not rub dry and do not use abrasive or
caustic cleansers.▷Soak areas that have been soiled e.g. due
to insects, with shampoo and wash off with
water.▷Thaw ice with de-icing spray; do not use an
ice scraper.
After washing the vehicle
After washing the vehicle, apply the brakes
briefly to dry them; otherwise, braking action
can be reduced and corrosion of the brake
discs can occur.
Fully remove any residue from the windows to
prevent obstruction of view from streaking,
wiping noises, and wiper wear.
Vehicle careCar care productsBMW recommends using cleaning and care
products from BMW, since these have been
tested and approved.
Car care and cleaning products
Follow the instructions on the container.
When cleaning the interior, open the doors or
windows.
Only use products intended for cleaning vehi‐
cles.
Cleansers can contain substances that are
dangerous and harmful to your health.◀
Vehicle paint
Regular care contributes to driving safety and value retention. Environmental influences in
areas with high air pollution or natural contami‐
nants, such as tree resin or pollen, can have an
impact on the vehicle paint. Tailor the fre‐
quency and extent of your car care to these in‐
fluences.
Immediately remove aggressive substances,
such as spilled fuel, oil, grease, or bird drop‐
pings, to prevent damage to or discoloration of
the paintwork.
Leather care
Remove dust from the leather often, using a
cloth or vacuum cleaner.
Otherwise, particles of dust and road grime
chafe in pores and folds, and lead to increased
wear and premature degradation of the leather
surface.
To guard against discoloration, such as from
clothing, provide leather care roughly every
two months.
Clean light-colored leather more frequently as
dust and dirt are more noticeable.
Use leather care products; otherwise, dirt and
grease will gradually break down the protective
layer of the leather surface.
Suitable care products are available from the
service center.
Upholstery material care Vacuum regularly with a vacuum cleaner.
If they are very dirty, e.g., beverage stains, use
a soft sponge or microfiber cloth with a suita‐
ble interior cleaner.Seite 313CareMobility313
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Automatic climate control,automatic air distribu‐
tion 131, 136
Automatic climate control, in rear 135
Automatic climate control in rear, activating on Control
Display 136
Automatic climate control in rear, air supply 136
Automatic climate control in rear, deactivating on Control
Display 136
Automatic climate control in rear, switching off 136
Automatic climate control, switching off 134, 136
Automatic climate control, ventilation in rear 135
Automatic climate control, with 2-zone control 131
Automatic climate control, with 4-zone control 135
Automatic, cruise control 118
Automatic Cruise Con‐ trol 111
Automatic Curb Monitor 58
Automatic headlamp con‐ trol 90, 91
Automatic Hold 70
Automatic Hold, activating 70
Automatic Hold, deactivat‐ ing 70
Automatic Hold, parking 71
Automatic recirculated air control 133
Automatic Soft Closing, doors 35
Automatic Soft Closing, tail‐ gate 36
Automatic tailgate opera‐ tion 37, 38
Automatic transmission with Steptronic 75
Automatic transmission with
Steptronic– Kickdown 75AUTO program with auto‐
matic climate con‐
trol 131 , 136
AUX-IN port 148, 212
Average fuel consumption 82
Average fuel consumption, setting the units 88
Average speed 81
Average speed, refer to Com‐ puter 81
Axle loads, refer to Weights 320
B
Backrest curvature, refer to Lumbar support 50
Backrest width 50
Back seats, adjusting the head restraints 57
Backup camera 122
Backup camera, cleaning 124
Backup camera, obstacle marking 124
Backup camera, pathway lines 123
Backup camera, turning lines 123
Balance 190
Band-aids, refer to First aid kit 308
Bass 190
Battery– Remote control 30
Battery change, remote con‐
trol for rear DVD sys‐
tem 222
Battery disposal 305
Battery, refer to Vehicle bat‐ tery 304
Battery replacement, remote control for vehicle 42
Before entering the car wash 312
Belts, refer to Safety belts 54
Belt tensioners, refer to Safety belts 54
Beverage holder, refer to Cu‐
pholder 149
Black and white map dis‐ play 184
Blower, refer to Air flow rate 132
Bluetooth audio 215
Bluetooth connection, acti‐ vating/deactivating 237
BMW Advanced Diesel 271
BMW Apps 265
BMW EfficientDynamics, re‐ fer to Saving fuel 164
BMW Homepage 6
BMW Internet page 6
BMW maintenance sys‐ tem 293
BMW Online 262
Bottle holder, refer to Cu‐ pholder 149
Brake assistant 105
Brake discs, breaking in 156
Brake fluid, refer to Service requirements 83
Brake force display 104
Brake force distribution, elec‐ tronic 105
Brake lamps, brake force dis‐ play 104
Brake lights, adaptive 104
Brake pads, breaking in 156
Brakes, BMW maintenance system 293
Brakes, parking brake 69
Brakes, service require‐ ments 83
Brake system, BMW mainte‐ nance system 293
Braking, notes 157
Breakdown assistance 308
Breakdown, transporting the vehicle 310
Breaking in 156
Brightness, on the Control Display 88 Seite 331Everything from A to ZReference331
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Bulb replacement, refer toLamp and bulb replace‐
ment 295
Button for starting the engine, refer to Start/Stop but‐
ton 67
C
Calendar 254
Calibration, driver's seat 55
California Proposition 65 Warning 7
Camera, care 315
Camera, refer to Backup cam‐ era 122
Camera, Side View 127
Camera, Top View 126
Can holder, refer to Cu‐ pholder 149
Car battery, refer to Vehicle battery 304
Car care products 313
Care 312
Care, displays 315
Care, vehicle 313
Cargo 160
Cargo area– Comfort Access 41
Cargo area, capacities 320
Cargo area, enlarging 146
Cargo area lamp, refer to Inte‐ rior lamps 94
Cargo area lid, refer to Tail‐ gate 36, 38
Cargo area, opening/closing, refer to Lower tailgate 38
Cargo area, opening/closing, refer to Tailgate 36, 38
Cargo area, opening from the inside 36
Cargo area, opening from the outside 36
Cargo area, refer to Cargo area 145
Cargo cover, refer to Luggage
compartment roller
cover 145
Cargo, securing with ski bag, refer to Securing cargo 152
Cargo straps, securing cargo 162
Car key, refer to Integrated key/remote control 30
Carpet, care 315
Car phone, installation loca‐ tion, refer to Center arm‐
rest 148
Car phone, refer to Tele‐ phone 236
Car vacuum cleaner, connect‐ ing, refer to Connecting
electrical devices 143
Car wash 312
Catalytic converter, refer to Hot exhaust system 157
CBC, refer to Cornering Brake Control 105
CBS Condition Based Serv‐ ice 293
CD/DVD 200
CD/DVD changer 204
CD/DVD in rear 221
CD/DVD notes 206
CD, refer to Playing audio tracks, rear DVD sys‐
tem 226
CDs, storing 207
Cell phone 236
Cell phone, installation loca‐ tion, refer to Center arm‐
rest 148
Center armrest, front 148
Center armrest, rear 148
Center brake lamp 298, 301
Center console, refer to Around the center con‐
sole 16 Central locking– Comfort Access 40– From the inside 35– Setting the unlocking char‐
acteristics 32
Central locking system
– From the outside 32– Principle 32
Central screen, refer to Con‐
trol Display 19
Changes, technical, refer to Safety 6
Changing wheels/tires 285
Chassis number, refer to En‐ gine compartment 288
Check Control 85
Children, transporting 61
Child restraint fixing system LATCH 62
Child restraint fixing sys‐ tems 61
Child restraint fixing systems, mounting 61
Child safety locks 66
Child seat, mounting 61
Child seats, refer to Trans‐ porting children safely 61
Chrome parts, care 314
Cigarette lighter, connecting electrical devices 143
Cigarette lighter, refer to Lighter 143
Cigarette lighter socket 143
Circulation of air, refer to Re‐ circulated air mode 133
Cleaning, displays 315
Cleaning your BMW, refer to Care 312
Clock 79
Clock, 12h/24h mode 87
Closing
– From the inside 35– From the outside 32
Clothes hooks 149
Cockpit 12
Cold start, refer to Starting the engine 68
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