
2.Say the name after being prompted to do so.3.Confirm the prompt: ›Yes‹
Deleting all entries
1.›Delete phone book‹2.Confirm the prompt: ›Yes‹3.Confirm the prompt again: ›Yes‹
Reading and selecting entries
1.›Read phonebook‹2.When the desired entry is read aloud:
say ›Dial number‹
Selecting an entry
1.›Dial name‹2.Say the name after being prompted to do so.3.Confirm the prompt: ›Yes‹
Adjusting the volume
Turn the knob during an announcement.
▷The volume remains constant even if the
volume of other audio sources is changed.▷The volume is stored for the remote control
currently in use.
Notes
Do not use voice operation to initiate an Emer‐
gency Request. In stressful situations, the voice
and vocal pitch can change. This can unneces‐
sarily delay the establishment of a telephone
connection.
Instead, use the SOS button, refer to
page 253, in the vicinity of the interior mirror.
Environmental conditions▷Say the commands, numbers, and letters
smoothly and with normal volume, empha‐
sis, and speed.▷Always say commands in the language of
the system. The language for the mobile
phone voice operation is preset and cannot
be changed in the Control Display.▷Keep the doors, windows, and glass sunroof
closed to prevent noise interference.▷Avoid making other noise in the vehicle
while speaking.
Snap-in adapter
General information
More information on compatible snap-in adapt‐
ers that support the functions of the mobile
phone is available at the service center.
Notes
At high temperatures, the charging function of
the mobile phone may be limited and functions
may not be executed.
When using the mobile phone via the vehicle,
note the operating instructions of the mobile
phone.
Installation position
In the center armrest.
Inserting/removing the snap-in adapter
1.Press button 1 and remove the cover.Seite 202CommunicationTelephone202
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ConnectedDriveVehicle equipment
This chapter describes all series equipment as
well as country-specific and special equipment
offered for this model series.Therefore, it also
describes equipment that may not be found in
your vehicle, for instance due to the selected
special equipment or the country version. This
also applies to safety-related functions and sys‐
tems.
BMW Assist
General information
BMW Assist provides you with certain services,
e.g., transmission of the position data of your
vehicle to the BMW Assist Response Center if
an Emergency Request has been initiated.
Many BMW Assist services depend on the indi‐
vidually agreed upon contract.
After your contract has expired, the BMW Assist
system will be deactivated by the BMW Assist
Response Center without your having to visit a
service center. After the BMW Assist system
has been deactivated, no BMW Assist services
will be available. The BMW Assist system can be
reactivated by a service center after you sign a
new contract.
Requirements▷The installed BMW Assist system is logged
in to a wireless communications network.
This network must be capable of transmit‐
ting the services.▷To transmit position data, the vehicle must
be able to determine the current position.▷The BMW Assist service contract was
signed with your service center or with the
BMW Assist Response Center. Enabling
must have been completed.▷BMW Assist is activated.
Services offered
▷Emergency Request: when you press the
SOS button, a connection to the BMW As‐
sist Response Center is established. The
BMW Assist Response Center then speaks
with you and takes further steps to help you.▷Automatic Collision Notification: under cer‐
tain conditions, a connection is established
to the BMW Assist Response Center after a
serious accident. If possible, the BMW As‐
sist Response Center then speaks with you
and takes further steps to help you.▷Enhanced Roadside Assistance: BMW
Roadside Assistance can be contacted if as‐
sistance is needed in the event of a break‐
down. If possible, the vehicle and position
data are transmitted in the process.▷Customer Relations: connection with Cus‐
tomer Relations for information on all as‐
pects of your vehicle.▷TeleService: data on your vehicle's service
status or required inspections are transmit‐
ted to your service center, either automati‐
cally before a service due date or when you
request a BMW service appointment.▷Remote Door Unlock: the BMW Assist Re‐
sponse Center provides assistance if, for ex‐
ample, the remote control is not available
and the vehicle needs to be opened.▷Stolen Vehicle Recovery: after you report
that your vehicle was stolen to the police, the
BMW Assist Response Center can deter‐
mine its position.▷In addition to these services, the optional
Convenience Plan offers Concierge service
and information for route planning, traffic,
and weather. A limited number of calls can
be made via the BMW Assist Response
Center with Critical Calling if, for example,Seite 215ConnectedDriveCommunication215
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MaintenanceVehicle equipment
This chapter describes all series equipment as
well as country-specific and special equipment
offered for this model series.Therefore, it also
describes equipment that may not be found in
your vehicle, for instance due to the selected
special equipment or the country version. This
also applies to safety-related functions and sys‐
tems.
BMW Maintenance System
The maintenance system provides information
on required maintenance measures and thus
provides support in maintaining road safety and
the operational reliability of the vehicle.
Condition Based Service CBS
Sensors and special algorithms take into ac‐
count the driving conditions of your vehicle.
Based on this, Condition Based Service deter‐
mines the maintenance requirements.
The system makes it possible to adapt the
amount of maintenance you need to your user
profile.
Details on the service requirements, refer to
page 75, can be displayed on the Control Dis‐
play.
On the Control Display, the remaining distances
and times for selected maintenance require‐
ments and any legally required deadlines can be
displayed individually, refer to page 75.
Service data in the remote control
Information on the required maintenance is con‐
tinuously stored in the remote control. Your
service center will read out this data and suggest
the right array of service procedures for your ve‐
hicle.
Therefore, hand your service specialist the re‐
mote control that you used most recently.
Setting the correct date
Make sure the date is set correctly, refer
to page 73; otherwise, the effectiveness of CBS
Condition Based Service is not ensured.◀
Storage periods
Storage periods during which the vehicle bat‐
tery was disconnected are not taken into ac‐
count.
If this occurs, have a service center update the
time-dependent maintenance procedures,
such as checking brake fluid and, if necessary,
changing the engine oil and the microfilter/acti‐
vated-charcoal filter.
Service and Warranty
Information Booklet for US
models and Warranty and
Service Guide Booklet for
Canadian models
Please consult your Service and Warranty Infor‐
mation Booklet for US models and Warranty and
Service Guide Booklet for Canadian models for
additional information on service requirements.Seite 243MaintenanceMobility243
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Removing the headlamp cover
The high beam bulbs can be replaced via the
engine compartment, and the low beam and turn
signal bulbs can be replaced via a folding cover
in the wheel arch.1High beam cover2Low beam cover3Turn signal bulb socket
To remove the covers:
▷High beams: fold out the bracket, arrow 4,
and take the cover out of the guide.▷Low beams: unscrew the cover, arrow 5.
Attach the covers carefully
When attaching the covers, proceed care‐
fully; otherwise, leaks may occur, causing dam‐
age to the headlamp system.◀
Proceed in reverse order when attaching the
covers.
Access via the wheel arch
For low beams and turn signals only:
1.Turn the wheel inward.2.Open the folding cover in the wheel arch. To
open the locks, turn them counterclockwise
all the way using a coin, for example.
Halogen headlamps
Low beams and high beams Wear protective goggles and gloves
Halogen bulbs are pressurized. Therefore,
wear protective goggles and gloves. Otherwise,
there is a danger of injuries if the bulb is acci‐
dentally damaged during replacement.◀
The low beams and high beams have separate
covers.
H7 bulb, 55 watt
1.Switch off the lamps and take the remote
control out of the ignition lock.2.Low beam: open the folding cover in the
wheel arch, refer to page 247.3.Remove the corresponding cover, refer to
page 247.4.Unplug the connector from the bulb.5.Slide the wire bracket sideways out of the
anchor, arrow 1, and fold down, arrow 2.Seite 247Replacing componentsMobility247
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6.Remove the bulb.7.Insert the new bulb.8.Fold up the wire bracket and lock it.9.Plug in the connector.10.Reattach the cover.11.Low beam: attach the folding cover in the
wheel arch.
Parking and roadside parking lamps
5-watt bulb, W5W
1.Switch off the lamps and take the remote
control out of the ignition lock.2.Remove the high beam cover, refer to
page 247.3.Pull out the bulb socket, see arrow.4.Pull off the bulb and replace it.5.Insert the bulb socket.6.Reattach the cover.
Xenon headlamps
Xenon headlamps
Because of the long life of these bulbs, the like‐
lihood of failure is very low. Switching the lamps
on and off frequently shortens their life.
If a xenon bulb fails, switch on the front fog lamps
and continue the trip with great care. Comply
with local regulations.
Do not perform work/bulb replacement on
xenon headlamps
Have any work on the xenon lighting system, in‐
cluding bulb replacement, performed only by a
service center.
Due to the high voltage present in the system,
there is the danger of fatal injuries if work is car‐
ried out improperly.◀
Parking lamps and roadside parking
lamps, daytime running lights
H8 bulb, 35 watt1.Switch off the lamps and take the remote
control out of the ignition lock.2.Remove the high beam cover, refer to
page 247.3.Turn the bulb by approx. 90˚, see arrow, and
pull it out.4.Disconnect the plug, change the bulb and
reconnect the plug.5.Insert the bulb and turn it until it stops.6.Reattach the cover.Seite 248MobilityReplacing components248
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Turn signals, front
21-watt bulb, PY21W1.Switch off the lamps and take the remote
control out of the ignition lock.2.Open the folding cover in the wheel arch, re‐
fer to page 247.3.Turn the turn signal bulb socket 1 to the left
and remove it.4.Apply gentle pressure to the bulb while turn‐
ing it to the left for removal and replacement.5.Insert the turn signal bulb socket 1 and turn
it all the way to the right.6.Attach the folding cover in the wheel arch.
Turn signal in exterior mirror
Follow the general instructions on lamps and
bulbs, refer to page 246.
The turn signals in the exterior mirrors use LED
technology.
Contact your service center in the event of a
malfunction.
Tail lamps
The tail lamps consist of two parts. One part is
in the tailgate and the other is in the fender.
P21W bulbs, 21 watt
1Backup lamp2Roadside parking lamp/tail lamp LED3Brake lamp4Turn signal5Inner brake lamp
If bulb 2 is defective, please contact the service
center.
Lamps in fender
All bulbs are integrated in a central bulb holder.
1.Switch off the lamps and take the remote
control out of the ignition lock.2.Press the cover out of the rear cargo area
side trim and remove it.3.Disengage the bulb holder by pressing
down the upper clip, arrow 1.Seite 249Replacing componentsMobility249
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On the right side, take the button with the
fuel pump symbol out of the holder toward
the front if necessary.4.Squeeze the lower clips, arrows 2, and take
out the bulb holder.5.Apply gentle pressure to the bulb while turn‐
ing it to the left for removal and replacement.6.Re-engage the bulb holder so that it audibly
clicks into place.7.Replace the cover.
Inside brake lamps in the tailgate
1.Switch off the lamps and take the remote
control out of the ignition lock.2.Take the warning triangle out of the bracket,
refer to page 254.3.Release the screws of the tailgate panel, ar‐
rows.4.Unclip the tailgate panel by pulling it down‐
ward.5.Push out the handle for opening manually in
the event of an electrical malfunction, refer
to page 36, insert it through the opening,
and take off the panel.6.Release the bulb holder with the clip, see ar‐
rows, and remove it.7.Apply gentle pressure to the bulb while turn‐
ing it to the left for removal and replacement.8.Re-engage the bulb holder so that it audibly
clicks into place.9.Insert the handle for opening manually
through the tailgate panel opening and
press it in.10.Reattach the tailgate panel.
License plate lamp, center brake lamp,
and roadside parking lamp/tail lamp
These lamps are made using LED technology.
Contact your service center in the event of a
malfunction.
Changing wheels
Notes
Your vehicle is equipped with run-flat tires, refer
to page 236, as standard equipment.
They do not need to be replaced immediately in
the event of a puncture.
No spare tire is available in the case of a flat tire.
When mounting new tires or changing from
summer to winter tires or vice versa, use run-flat
tires for your own safety.
The tools for changing wheels are available as
accessories from your service center.
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CareVehicle equipment
This chapter describes all series equipment as
well as country-specific and special equipment
offered for this model series.Therefore, it also
describes equipment that may not be found in
your vehicle, for instance due to the selected
special equipment or the country version. This
also applies to safety-related functions and sys‐
tems.
Car washes
Notes Steam jets or high-pressure washers
When using steam jets or high-pressure
washers, hold them a sufficient distance away
and use a maximum temperature of
140 ℉/60 ℃.
Holding them too close or using excessively
high pressures or temperatures can cause dam‐
age or preliminary damage that may then lead to
long-term damage.
Follow the operating instructions for the high-
pressure washer.◀
Cleaning sensors/cameras with high-
pressure washers
When using high-pressure washers, do not
spray the exterior sensors and cameras, for Park
Distance Control or the backup camera, for in‐
stance, for extended periods of time and only
from a distance of at least 12 in/30 cm.◀
Wash your vehicle frequently, particularly in win‐
ter.
Intense soiling and road salt can damage the ve‐
hicle.Washing in automatic car washes
Give preference to cloth car washes or those
that use soft brushes in order to avoid paint
damage.
Notes
Note the following:▷Make sure that the wheels and tires are not
damaged by the transport mechanisms.▷Fold in the exterior mirrors; otherwise, they
may be damaged, depending on the width of
the vehicle.▷Deactivate the rain sensor, refer to page 60,
to avoid unintentional wiper activation.▷Move the rear window wiper to its resting
position, deactivate it, and protect it against
damage. Ask the car wash operator about
any necessary protective measures.▷Remove additional attachments, for in‐
stance a spoiler or telephone antenna, if
there is a risk that these may be damaged.
Guide rails in car washes
Avoid car washes with guide rails higher
than 4 in/10 cm; otherwise, the vehicle body
could be damaged.◀
Before driving into a car wash
The vehicle is able to roll if the following steps
are taken.
Automatic transmission
1.Insert the remote control into the ignition
lock, even with Comfort Access.2.Engage the selector lever or transmission
position N.3.Release the handbrake, refer to page 58.4.Switch the engine off.5.Leave the remote control in the ignition lock
so that the vehicle can roll.Seite 259CareMobility259
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