2013 BMW X1 SDRIVE28I check

▷Is the ambient temperature too high or low?
Do not expose the mobile phone to extreme
environmental conditions.
The telephone functions are not available.
▷Is the mobile phone paired as an additional
telephone and is the additional telephone
function deactivated? Activate the function.▷Is an outgoing call not possible? Connect
the mobile phone as a telephone.
No phone book entries or only some phone book
entries are displayed, or they are incomplete.
▷Transmission of the phone book entries is
not yet complete.▷It is possible that only the phone book en‐
tries of the mobile phone or the SIM card are
transmitted.▷It may not be possible to display phone book
entries with special characters.▷The number of phone book entries to be
stored is too high.▷Is the data volume of the contact too large,
e. g., due to stored information such as
notes? Reduce the data volume of the con‐
tact.▷Is the mobile phone connected as an audio
source or additional telephone? The mobile
phone must be connected as a telephone.
The phone connection quality is poor.
▷The strength of the Bluetooth signal on the
mobile phone can be adjusted, depending
on the mobile phone.▷Insert the mobile phone into the snap-in
adapter or place it in the area of the center
console.▷Adjust the volume of the microphone and
loudspeakers separately.
If all points in this list have been checked and the
required function is still not available, contact
Customer Relations or the service center.
Controls
Adjusting the volume
Turn the knob until the desired volume is se‐
lected. The setting is stored for the remote con‐
trol currently in use.
The vehicle automatically adjusts the volume of
the microphone on the telephone and the vol‐
ume of the called party. Depending on the mo‐
bile phone, the volumes may need to be ad‐
justed. The settings can only be created during
a call and must be adjusted separately for each
telephone. The settings are deleted when the
telephone is unpaired.
1."Settings"2."Tone"3."Volume settings"4.Select the desired setting: "Microphone" or
"Loudspeak."5.To adjust: turn the controller.6.To store: press the controller.
Incoming call
Receiving calls
If the number of the caller is stored in the phone
book and is transmitted by the network, the
name of the contact is displayed. Otherwise,
only the phone number is displayed.
If more than one phone number is assigned to a
contact, only the name of the contact is dis‐
played.
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Contacts
Note
Equipment version with the mobile phone prep‐
aration package.
At a glance
Contacts can be created and edited. The con‐
tacts from the mobile phone are displayed as
well if this function is supported by the mobile
phone. The addresses can be adopted as des‐
tinations for navigation and the phone numbers
can be dialed.
Displaying contacts
General information1."Office"2."Contacts"
All contacts are listed in alphabetical order. De‐
pending on the number of contacts, an A-Z
search is offered, refer to page 23.
A symbol indicates the storage location of the
contacts.
SymbolStorage locationNo sym‐
bolIn the vehicle; the address has not
been checked as a destination. In the vehicle; the address has
been checked as a destination. Mobile phone.Dialing phone numbers1.Select the desired contact.2.Select the phone number.
The connection is established.
Editing a contact
1.Select the desired contact.2."Edit contact"3.Change the entries.4."Store contact in vehicle"
When a contact is edited, the changes are not
stored on the mobile phone. A copy of the entry
is stored in the vehicle.
Selecting the contact as a navigation
destination
1.Select the desired contact.2.Select the address.
When contacts from the mobile phone are
used, the address may need to be matched
to the navigation data contained in the vehi‐
cle. In this case:
Correct the address.3."Start guidance" or "Add as another
destination"
Checking the address as a destination
An address that is to be used for destination
guidance must match the navigation data con‐
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tained in the vehicle. The address can be
checked for this purpose.1.Select the desired contact and highlight the
address.2.Open "Options".3."Check as destination"4.Correct and store the address if necessary.
If the address is corrected and stored, a copy of
it is stored in the vehicle. The address is not
changed on the mobile phone.
New contact
General information
A contact can have up to 8 phone numbers,
2 addresses, 3 e-mail addresses and one Inter‐
net address.
1."Office"2."Contacts"3.Open "Options".4."New contact"5.The entry fields are still filled with the previ‐
ous entries: "Delete input fields"6.Fill in the entry fields: select the symbol next
to the entry field.7.Enter the text and assign the contact type.8.If the vehicle is equipped with a navigation
system: enter the address. Only addresses
contained in the navigation data in the vehi‐
cle can be entered. This ensures that desti‐
nation guidance is possible for all ad‐
dresses.If necessary, "Accept address".9."Store contact in vehicle"
Contact types
Various contact types can be assigned to phone
numbers and addresses.
SymbolMeaning Home phone number. Business phone number. Mobile phone number. Other phone number. Home address. Business address.
Specifying the home address
A home address can be stored. It appears at the
top of the contact list.
1."Office"2."Contacts"3."Home"4.Create a contact.5."Store contact in vehicle"
Selecting the sorting order of the
names
Names can be displayed in a different order.
1."Office"2."Contacts"3.Open "Options".4."Display: last, first name" or "Display: first,
last name"
Depending on how the contacts were stored on
the mobile phone, the sorting order of the names
may differ from the selected sorting order.
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▷Depending on the number of stored ap‐
pointments, task notes, and messages in
the mobile phone, not all are displayed in the
vehicle.
Not all appointments and tasks from the mobile
phone are displayed at the right time?
▷The time zone, time, or date is incorrectly set
on the Control Display and mobile phone.
The e-mail attachment is not displayed.
▷E-mails are transmitted without an attach‐
ment.
Entries are not displayed in full length.
▷Text were already transmitted from the mo‐
bile phone in a shortened form.▷Synchronization between the mobile phone
and vehicle may take several minutes.
The contact pictures are not being displayed?
▷Up to 200 contact pictures can be stored in
the vehicle.
The E-mail is displayed with a delay?
▷Check the e-mail settings on the telephone
and adjust if necessary.
If all points in this list have been checked and the
required function is still not available, please
contact the hotline or service center.
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2."My contacts"
All contacts are listed in alphabetical order. De‐
pending on the number of contacts, an A-Z
search is offered, refer to page 23.
A symbol indicates the storage location of the
contacts:
SymbolStorage locationNo symbolIn the vehicle; the address has not
been checked as a destination. In the vehicle; the address has
been checked as a destination.
Editing a contact
1.Select the desired contact.2."Edit contact"3.Change the entries.4.Move the controller to the left.5."Yes"
Selecting the contact as a navigation
destination
1.Select the desired contact.2.Select the address.3."Start guidance" or "Add as another
destination"
Checking the address as a destination
An address that is to be used for destination
guidance must match the navigation data con‐
tained in the vehicle. The address can be
checked for this purpose.
1.Select the desired contact and highlight the
address.2.Open "Options".3."Check as destination"4.Correct and store the address if necessary.
Selecting the sorting order of the
names
Names can be displayed in a different order.
1."My contacts"2.Open "Options".3."Display: last, first name" or "Display: first,
last name"
Deleting contacts
1."My contacts"2.Highlight the contact.3.Open "Options".4."Delete contact" or "Delete all contacts"Seite 214CommunicationContacts214
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the mobile phone is not available or dis‐
charged.
Press the SOS button to contact the BMW
Assist Response Center.
TeleService
General information
TeleService supports communication with your
service center.
▷Data on the vehicle's service requirements
can be sent directly to the service center. In
this way, the service center can plan its work
in advance. This shortens the duration of the
service appointment.▷In the event of a breakdown, data on the ve‐
hicle's condition can be sent directly to
Roadside Assistance.▷The service varies by country.▷Connection costs may ensue.▷Services may be restricted abroad.
Requirements
▷BMW Assist is activated.
If BMW Assist is not activated, a mobile
phone that has been recommended by
BMW for TeleService and that is configured
for mobile data communication must be
connected with the vehicle.▷Wireless reception is available.▷The ignition is switched on.
Using TeleService
The TeleServices are typically activated in the
vehicle.
Even if the TeleServices are not active, a voice
contact to Roadside Assistance is still possible.
To continue using or to deactivate the services,
please contact your service partner or the BMW
customer hotline.
Concierge service
General information
The BMW Assist Concierge service offers infor‐
mation on events, gas stations, and hotels, and
provides phone numbers and addresses. Hotels
can be booked directly by the BMW Assist Con‐
cierge service. The Concierge service is part of
the optional Convenience Plan.
Starting the Concierge service1."BMW Assist" or "ConnectedDrive"2."Concierge"3."Start service"
A voice connection is established with the BMW
Assist Concierge service. Phone numbers and
addresses can be transmitted to the vehicle.
Messages
Information on messages, refer to page 207.
Roadside Assistance
At a glance
BMW Roadside Assistance can be contacted if
assistance is needed in the event of a break‐
down.
Roadside Assistance can also be contacted via
a Check Control message, refer to page 77.
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Operating BMW Online
To start a search:▷Turn the controller to highlight an element.▷Press the controller to display an element.
Opening the start page
1.Open "Options".2."Display start page"
Loading a new page
1.Open "Options".2."Reload"
Cancel
1.Open "Options".2."Cancel loading"
Customer Relations
At a glance
Contact Customer Relations for information on
all aspects of your vehicle.
Calling Customer Relations
Vehicle not equipped with BMW Assist
or TeleService
1."BMW Assist" or "ConnectedDrive"2."Customer Relations"
The Customer Relations phone number is dis‐
played. If the mobile phone is paired, a connec‐
tion is established to Customer Relations.
Vehicle equipped with BMW Assist or
TeleService1."BMW Assist" or "ConnectedDrive"2."Customer Relations"3."Start service"
Service Request
At a glance
Sends information to your service partner to re‐
quest the arrangement of a service appoint‐
ment. The TeleService data is transmitted dur‐
ing a Service Request. If possible, your service
partner will establish contact with you.
Starting a Service Request
1."BMW Assist" or "ConnectedDrive"2."Service Request"3."Start service"
A Service Request can be started via a Check
Control message, refer to page 77.
Automatic Service Request
The TeleService data necessary for servicing
the vehicle are automatically sent to your service
partner prior to the service deadline. If possible,
the service partner will contact you and a service
appointment can be arranged.
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To check when your service partner was noti‐
fied:1."Vehicle Info"2."Vehicle status"3.Open "Options".4."Last Service Request"
Services status
Displaying available services
Display of all services available in the vehicle.
1."BMW Assist" or "ConnectedDrive"2."Service Status"3."Available services"
Updating BMW Assist
Manual update of TeleService and BMW Assist.
1."BMW Assist" or "ConnectedDrive"2."Service Status"3."Update BMW Assist"Data transfer
During the updating of BMW services, display
the status of the data transfer.1."BMW Assist" or "ConnectedDrive"2.Open "Options".3."Data transfer"
Apps
At a glance
Certain software applications of a suitable cell
phone can be integrated in the vehicle. These
software applications are displayed on the Con‐
trol Display.
They are operated via iDrive.
Requirements
▷The mobile phone is suitable.▷The mobile phone operating system sup‐
ports the software applications of Apps.▷Software applications are installed on the
cell phone and ready to use.▷Corresponding mobile wireless contract.
Any additionally incurred costs are not a part
of Apps.▷Use only BMW approved software applica‐
tions; otherwise, it may result in malfunc‐
tions.
Information about suitable cell phones, available
software applications and their installation can
be found at www.bmw.com/connectivity or at
the service center.
Create the entries.
Make entries only when traffic and road
conditions allow. Otherwise, the vehicle occu‐
pants and other road users may be put in danger
because of the distraction from driving.
For reasons of safety, some software applica‐
tions are usable only while the vehicle is station‐
ary.◀
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