
Opening from the outside▷Press the button next to the tailgate.▷ Press the remote control button for ap‐
prox. 1 second and then release.
The tailgate opens slightly. It can be swung up‐
ward.
Opening manually
In case of an electrical malfunction:
1.Fold down the rear seat backrest, enlarge
the cargo area, refer to page 115.2.From the cargo area, press out the handle in
the tailgate, see arrow, and pull out as far as
possible. The tailgate is unlocked.3.Open the tailgate from the outside and press
in the handle.
The tailgate is locked again as soon as it is
closed.
Closing
Recessed grips on the inside trim of the tailgate
can be used to conveniently pull down the tail‐
gate.
Before closing the tailgate, ensure that the
cargo floor panel is not raised, refer to
page 118.
Keep the closing area clear
Make sure that the closing area of the tail‐
gate is clear; otherwise, injuries or damage may
result.◀
Comfort Access
The concept
The vehicle can be accessed without activating
the remote control.
All you need to do is to have the remote control
with you, e.g., in your jacket pocket.
The vehicle automatically detects the remote
control when it is nearby or in the passenger
compartment.
Comfort Access supports the following func‐
tions:
▷Unlocking/locking of the vehicle.▷Unlocking of the tailgate separately.▷Starting the engine.▷Convenient closing.Seite 36ControlsOpening and closing36
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Functional requirement▷To lock the vehicle, the remote control must
be located outside of the vehicle.▷The next unlocking and locking cycle is not
possible until after approx. 2 seconds.▷The engine can only be started if the remote
control is inside the vehicle.
Comparison with ordinary remote
control
The functions can be controlled by pressing the
buttons or via Comfort Access.
Unlocking
Grasp the handle on the driver's or front pas‐
senger door completely, arrow 1.
This corresponds to pressing the
button.
Locking
Touch the area on the door handle, arrow 2, with
your finger for approx. 1 second.
This corresponds to pressing the
but‐
ton.
To save battery power, ensure that the ignition
and all electronic systems and/or power con‐
sumers are switched off before locking the ve‐
hicle.
If a remote control is detected within the vehicle,
the vehicle does not lock or is unlocked again.
Convenient closing
Press the area, arrow 2, with your finger and
hold.
In addition, the windows and the panoramic
glass sunroof close.
Monitor the closing process
Watch during the closing process to be
sure that no one is injured. Removing the hand
from the door handle immediately stops the
closing process.◀
Unlocking the tailgate separately
Press the button on the exterior of the tailgate.
This corresponds to pressing the
button.
If a remote control accidentally left in the cargo
area is detected in the locked vehicle, the tail‐
gate opens again.
Ignition on
Pressing the Start/Stop button switches the ig‐
nition on.
When doing so, do not depress the brake pedal,
otherwise the engine will start.
Starting the engine
The engine can be started or the ignition can be
switched on when a remote control is inside the
vehicle. It is not necessary to insert a remote
control into the ignition lock, refer to page 54.
Switching off the engine in cars with
automatic transmission
The engine can only be switched off with trans‐
mission position P engaged, refer to page 56.
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To switch the engine off with transmission po‐
sition N engaged, insert the remote control in
the ignition lock.
Malfunction
The Comfort Access functions can be disturbed
by local radio waves, such as by a mobile phone
in the immediate vicinity of the remote control or
when a mobile phone is being charged in the
vehicle.
If this occurs, open or close the vehicle using the
buttons on the remote control or use the
integrated key in the door lock.
To start the engine afterward, insert the remote
control into the ignition switch.
Warning lamps The warning lamp in the instrument
cluster lights up when you attempt to
start the engine: the engine cannot be
started.
The remote control is not in the vehicle or has a
malfunction. Take the remote control with you
inside the vehicle or have it checked. If neces‐
sary, insert another remote control into the ig‐
nition switch.
The warning lamp in the instrument
cluster lights up while the engine is
running: the remote control is no lon‐
ger inside the vehicle.
After switching off the engine, the engine can
only be started again within approx. 10 seconds
if no door has been opened.
The indicator lamp in the instrument
cluster comes on and a message ap‐
pears on the Control Display: replace
the remote control battery.Replacing the battery
The remote control for Comfort Access con‐
tains a battery that will need to be replaced from
time to time.1.Take the integrated key out of the remote
control, refer to page 30.2.Remove the cover.3.Insert a new battery of the same type with
the positive side facing upwards.4.Press the cover closed.
Return used battery to a recycling collec‐
tion point or to your service center.
Alarm system
The concept
The vehicle alarm system responds to:
▷Opening of a door, the hood or the tailgate.▷Movements in the vehicle: interior motion
sensor, refer to page 39.▷Changes in the vehicle tilt, e.g., during at‐
tempts to steal a wheel or tow the car.▷Interruptions in battery voltage.
The alarm system briefly indicates tampering:
▷By sounding an acoustic alarm.▷By switching on the hazard warning system.▷By flashing the high beams.Seite 38ControlsOpening and closing38
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Arming and disarming the alarm
system
General information
When you lock or unlock the vehicle, either with
the remote control or at the door lock, the alarm
system is armed or disarmed at the same time.
Door lock and armed alarm system
Unlocking via the door lock will trigger the alarm
on some market-specific versions.
To stop this alarm, unlock the vehicle with the
remote control or switch on the ignition.
Tailgate and armed alarm system
The tailgate can be opened using the remote
control, even if the alarm system is armed.
Press the button on the remote control.
After the tailgate is closed, it is locked and moni‐
tored again by the alarm system. The hazard
warning system flashes once.
In some market-specific versions, the tailgate
can only be opened using the remote control if
the vehicle was unlocked first.
Switching off the alarm
▷Unlock the vehicle using the remote control,
refer to page 32.▷Insert the remote control all the way into the
ignition lock.
Indicator lamp on the interior rearview
mirror
▷The indicator lamp flashes briefly every
2 seconds:
The system is armed.▷The indicator lamp flashes after locking:
The doors, hood or tailgate is not closed
properly, but the rest of the vehicle is se‐
cured.
The indicator lamp flashes continuously af‐
ter approx. 10 seconds. The interior motion
sensor is not active.▷The indicator lamp goes out after unlocking:
The vehicle has not been tampered with.▷If the indicator lamp flashes after unlocking
until the remote control is inserted in the ig‐
nition, but for no longer than approx. 5 mi‐
nutes:
An alarm has been triggered.
Panic mode
In dangerous situations, trigger the alarm sys‐
tem:
Press the button on the remote control for at
least 3 seconds.
To switch off the alarm: press any button.
Tilt alarm sensor
The tilt of the vehicle is monitored.
The alarm system responds in situations such
as attempts to steal a wheel or tow the car.
Interior motion sensor
For the sensor to function properly, the windows
and panoramic glass sunroof must be closed.
Avoiding unintentional alarms
The tilt alarm sensor and interior motion sensor
can be switched off together, such as in the fol‐
lowing situations:
▷In duplex garages.▷During transport on car-carrying trains, at
sea or on a trailer.Seite 39Opening and closingControls39
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▷When animals are to remain in the vehicle.
Switching off the tilt alarm sensor and
interior motion sensor
Press the remote control button again
within 10 seconds after the vehicle is locked.
The indicator lamp lights up for approx. 2 sec‐
onds and then flashes continuously.
The tilt alarm sensor and interior motion sensor
remain switched off until the vehicle is locked
again.
Power windows
General information Take the remote control with you
Take the remote control with you when
leaving the vehicle so that children, for example,
cannot operate the power windows and injure
themselves.◀
Opening
▷ Press the switch to the resistance
point.
The window opens while the switch is held.▷ Press the switch beyond the resist‐
ance point.
The window opens automatically.
Pressing again stops the motion.
Closing
Danger of pinching
Monitor the closing process and make
sure that the closing path of the window is clear;
otherwise, injuries may result.◀▷ Pull the switch to the resistance point.
The window closes while the switch is held.▷ Pull the switch beyond the resistance
point.
The window closes automatically.
Pressing the switch stops the motion.
Convenient operation, refer to page 32, via the
remote control or the door lock.
Convenient closing, refer to page 37, with Com‐
fort Access.
After the ignition is switched off
When the remote control is removed or the ig‐
nition is switched off, the windows can continue
to be operated for approx. 1 minute as long as
no door is opened.
Pinch protection system
If the closing force exceeds a specific value as a
window closes, the closing action is interrupted.
The window reopens slightly.
Danger of pinching even with pinch pro‐
tection
Even with the pinch protection system, check
that the window's closing path is clear; other‐
wise, the closing action may not stop in certain
situations, e.g., if thin objects are present.◀
Do not use window accessories
Do not install any accessories in the range
of movement of the windows; otherwise, the
pinch protection system will be impaired.◀
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Closing without the pinch protection
system
For example, if there is an external danger or if
ice on the windows prevents a window from
closing normally, proceed as follows:1.Pull the switch past the resistance point and
hold it there.
Pinch protection is limited and the window
reopens slightly if the closing force exceeds
a certain value.2.Pull the switch past the resistance point
again within approx. 4 seconds and hold it
there.
The window closes without pinch protec‐
tion.
Safety switch
With the safety switch, the rear windows are
prevented from being opened or closed via the
switches in the rear passenger area, such as by
children.
Press the button.
The LED lights up if the safety function is
switched on.
Safety switch for rear operation
Press the safety switch when transporting
children in the rear; otherwise, injury may result
if the windows are closed without supervision. ◀
Panoramic glass sunroof
General information
The glass sunroof and the sliding visor can be
operated together or separately using the
switch.
Danger of pinching
Monitor the closing process and make
sure that the closing path of the glass sunroof is
clear; otherwise, injuries may result.◀
Take the remote control with you
Take the remote control with you when
leaving the vehicle so that children, for example,
cannot operate the roof and injure themselves. ◀
Tilting the glass sunroof
Press the switch briefly.
▷The closed roof is tilted and
the sliding visor opens
slightly.▷The opened roof closes until
it is in its tilted position. The
sliding visor stays completely
open.
Pressing the switch again
closes the sliding visor al‐
most completely.
Do not use force to close the sliding visor
Do not use force to close the sliding visor
with the glass sunroof in its tilted position, oth‐
erwise the mechanism will be damaged.◀
Opening/closing the sliding visor
▷Press the switch in the de‐
sired direction to the resist‐
ance point and hold it there.
The sliding visor moves while
the switch is being held.▷Press the switch in the desired direction
past the resistance point.
The sliding visor moves automatically.
Pressing the switch again stops the motion.Seite 41Opening and closingControls41
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Opening/closing the glass sunroof
With the sliding visor open, proceed as descri‐
bed under Sliding visor.
Opening/closing the glass sunroof and
sliding visor together
Press the switch twice in the de‐
sired direction past the resist‐
ance point.
The glass sunroof and sliding vi‐
sor move together. Pressing the
switch again stops the motion.
Convenient operation, refer to page 32, via the
remote control or the door lock.
Convenient closing, refer to page 37, with Com‐
fort Access.
Comfort position
In the comfort position, the roof is not fully open.
This reduces wind noise in the passenger com‐
partment.
Each time the glass sunroof is opened or closed
all the way, it stops in the comfort position. If
desired, continue the motion following this with
the switch.
After the ignition is switched off
The roof can still be operated for approx. 1 mi‐
nute, as long as no door has been opened.
Pinch protection system
If the closing force when closing the glass sun‐
roof exceeds a certain value, the closing move‐
ment is stopped, beginning at approximately the
middle of the opening in the roof, or from the
tilted position during closing.
The glass sunroof opens again slightly.
Danger of pinching even with pinch pro‐
tection
Despite the pinch protection system, check that
the roof's closing path is clear; otherwise, the
closing action may not be interrupted in certainextreme situations, such as when thin objects
are present.◀
Closing without the pinch protection
system
For example, if there is an external danger, pro‐
ceed as follows:1.Press the switch forward beyond the resist‐
ance point and hold.
Pinch protection is limited and the roof re‐
opens slightly if the closing force exceeds a
certain value.2.Press the switch forward again beyond the
resistance point and hold until the roof
closes without pinch protection.
Initialization after a power failure
After a power failure, it is only possible to raise
the roof, if necessary.
Have the system initialized by your service cen‐
ter.
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DrivingVehicle equipment
This chapter describes all series equipment as
well as country-specific and special equipment
offered for this model series.Therefore, it also
describes equipment that may not be found in
your vehicle, for instance due to the selected
special equipment or the country version. This
also applies to safety-related functions and sys‐
tems.
Ignition lock
Insert the remote control into the
ignition lock
Insert the remote control all the way into the ig‐
nition lock.
▷Radio ready state is switched on. Individual
electrical consumers can operate.
Comfort Access
If the car is equipped with Comfort Access, only
insert the remote control into the ignition lock,
refer to page 36, under special circumstances.
Removing the remote control from the
ignition lock
Do not forcibly pull the remote control out
of the ignition lock
Do not forcibly pull the remote control out of the
ignition lock as this may cause damage.◀
Before removing the remote control, push it all
the way in to release the locking mechanism.▷The ignition is switched off if it was on.
Automatic transmission
You can only take out the remote control if trans‐
mission position P is engaged: interlock.
Start/Stop button
Pressing the Start/Stop button switches the ig‐
nition on or off and starts the engine.
The engine starts if the brake pedal is pressed
when you press the Start/Stop button.
Radio ready state
Individual electrical consumers can operate.
The time and the external temperature are dis‐
played in the instrument cluster.
Radio ready state is switched off automatically:
▷When the remote control is removed from
the ignition lock.▷In cars with Comfort Access, refer to
page 36, by touching the surface above the
door lock.
Ignition on
All electrical consumers can operate. The od‐
ometer and trip odometer are displayed in the
instrument cluster.
Seite 54ControlsDriving54
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