2013 BMW X1 phone

Starting Roadside Assistance without
TeleService1."BMW Assist" or "ConnectedDrive"2."Roadside Assistance"
The Roadside Assistance number is dis‐
played. If the mobile phone is paired, a
connection is established to Roadside As‐
sistance.
Starting Roadside Assistance with
TeleService
General information
In vehicles equipped with TeleService, support
is first offered by TeleService Diagnosis and
then, if necessary, by TeleService Help.
1."BMW Assist" or "ConnectedDrive"2."Roadside Assistance"3."Start service"
TeleService Diagnosis
TeleService Diagnosis enables the wireless
transmission of detailed vehicle data that are
important for vehicle diagnosis. These data are
transmitted automatically.
After the data are transmitted, the voice con‐
nection to Roadside Assistance is re-estab‐
lished.
BMW Online
At a glance
A business search can be opened via BMW
Online.
License conditions
This product contains NetFront Browser soft‐
ware of ACCESS Co., Ltd. Copyright © 2007
ACCESS Co., Ltd. All rights reserved.
NetFront is a trademark or registered trade‐
mark of ACCESS CO., LTD., in Japan and
other countries.
This software is based in part on the work of
the Independent JPEG Group.
Requirements▷Subscription to the optional Convenience
Plan.▷The date setting on the Control Display is
current.▷The vehicle is located within wireless net‐
work coverage.
Starting BMW Online
1."BMW Assist" or "ConnectedDrive"2."BMW Online"3.If necessary, "OK".
The BMW Online home page is displayed.
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Operating BMW Online
To start a search:▷Turn the controller to highlight an element.▷Press the controller to display an element.
Opening the start page
1.Open "Options".2."Display start page"
Loading a new page
1.Open "Options".2."Reload"
Cancel
1.Open "Options".2."Cancel loading"
Customer Relations
At a glance Contact Customer Relations for information on
all aspects of your vehicle.
Calling Customer Relations
Vehicle not equipped with TeleService
1."BMW Assist" or "ConnectedDrive"2."Customer Relations"
The Customer Relations phone number is dis‐
played. If the mobile phone is paired, a connec‐
tion is established to Customer Relations.
Vehicle equipped with TeleService1."BMW Assist" or "ConnectedDrive"2."Customer Relations"3."Start service"
Service Request
At a glance
Sends information to your service partner to
request the arrangement of a service appoint‐
ment. The TeleService data is transmitted dur‐
ing a Service Request. If possible, your service
partner will establish contact with you.
Starting a Service Request
1."BMW Assist" or "ConnectedDrive"2."Service Request"3."Start service"
A Service Request can be started via a Check
Control message, refer to page 80.
Automatic Service Request
The TeleService data necessary for servicing
the vehicle are automatically sent to your serv‐
ice partner prior to the service deadline. If pos‐
sible, the service partner will contact you and a
service appointment can be arranged.
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To check when your service partner was noti‐
fied:1."Vehicle Info"2."Vehicle status"3.Open "Options".4."Last Service Request"
TeleService Report
Transmits technical data when needed from
your vehicle to BMW at regular intervals; these
are evaluated for the continued development
of BMW products.
TeleService Report is activated in vehicles that
meet certain technical conditions and that
have a current ConnectedDrive subscription; it
is free of charge.
Neither personal nor position data are trans‐
mitted.
To check when your service partner was noti‐
fied:
1."Vehicle Info"2."Vehicle status"3."Options"4."Last Teleservice Info"
Services status
Displaying available services Display of all services available in the vehicle.
1."BMW Assist" or "ConnectedDrive"2."Service Status"3."Available services"
Updating BMW Assist
Manual update of TeleService.
1."BMW Assist" or "ConnectedDrive"2."Service Status"3."Update BMW Assist"
Data transfer
During the updating of BMW services, display
the status of the data transfer.
1."BMW Assist" or "ConnectedDrive"2.Open "Options".3."Data transfer"
Apps
At a glance Certain software applications of a suitable mo‐
bile phone can be integrated in the vehicle.
These software applications are displayed on
the Control Display.
They are operated via iDrive.
Requirements
▷The mobile phone is suitable.▷The mobile phone operating system sup‐
ports the software applications of Apps.▷Software applications are installed on the
mobile phone and ready to use.Seite 224CommunicationConnectedDrive224
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▷Corresponding mobile wireless contract.
Any additionally incurred costs are not a
part of Apps.▷Use only BMW approved software applica‐
tions; otherwise, it may result in malfunc‐
tions.
Information about suitable mobile phones,
available software applications and their instal‐
lation can be found at www.bmw.com/connec‐
tivity or at the service center.
Create the entries.
Make entries only when traffic and road
conditions allow. Otherwise, the vehicle occu‐
pants and other road users may be put in dan‐
ger because of the distraction from driving.
For reasons of safety, some software applica‐
tions are usable only while the vehicle is sta‐
tionary.◀
Operating Apps
1.Connect the mobile phone via the snap-in
adapter or via the USB audio interface.2."ConnectedDrive"3.Select the desired software application.
Displaying status
Information about the currently available soft‐
ware applications can be displayed.
1."ConnectedDrive"2."BMW apps"
Notes
▷The ranges of Apps that can be displayed
on the Control Display depend on the
range of installed software applications on
the mobile phone.▷The data transmission of the software ap‐
plications from the mobile phone to the ve‐
hicle can last some time. Some software
applications depend on the speed of the
available Internet connection of the mobile
phone.▷Some mobile phones cannot simultane‐
ously use Apps and the Bluetooth hands-
free system.
If necessary, restart the software applica‐
tion on the mobile phone after a phone
conversation.
Remote Services
With Remote Services, a connection can be
established between a mobile phone and the
vehicle. This connection can be used, for ex‐
ample, to lock and unlock the vehicle.
Depending on the vehicle, additional functions
may be available.
To be able to use the functions, the My BMW
Remote app must be downloaded. Operation
takes place via the app.
Alternatively, the functions can also be used
via the ConnectedDrive Hotline.
The operating instructions for the My BMW
Remote app can be found on the Connected‐
Drive portal or at www.bmw.com.
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For this purpose, data that are used to de‐
termine the necessary rescue measures,
such as the current position of the vehicle
if it can be established, are transmitted to
the BMW Response Center.▷If the LED is flashing but the BMW Re‐
sponse Center cannot be heard on the
hands-free system, the hands-free system
may be malfunctioning. However, the
BMW Response Center may still be able to
hear you.
Initiating an Emergency Request
automatically
Under certain conditions, an Emergency Re‐
quest is automatically initiated immediately af‐
ter a severe accident. Automatic Collision Noti‐
fication is not affected by pressing the SOS
button.
Roadside Assistance
Service availability Roadside Assistance can be reached around
the clock in many countries. You can obtain as‐
sistance there in the event of a vehicle break‐
down.
Roadside Assistance The Roadside Assistance, refer to page 221,
phone number can be viewed on the iDrive or a
connection to Roadside Assistance can be es‐
tablished directly.
Warning triangle
On the inside of the tailgate. To remove, press
on the tab, arrow.
First aid kit
The first aid kit is located in a storage compart‐
ment on the right side in the cargo area.
Some of the articles contained in the first aid
pouch have a limited service life.
Check the expiration dates of the contents
regularly and replace any items promptly.
Jump-starting
Notes If the battery is discharged, an engine can be
started using the battery of another vehicle
and two jumper cables. Only use jumper ca‐
bles with fully insulated clamp handles.
To prevent personal injury or damage to both
vehicles, adhere strictly to the following proce‐
dure.
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CareVehicle equipmentThis chapter describes all series equipment as
well as country-specific and special equipment
offered for this model series.Therefore, it also
describes equipment that may not be found in
your vehicle, for instance due to the selected
special equipment or the country version. This
also applies to safety-related functions and
systems.
Car washes
Notes Steam jets or high-pressure washers
When using steam jets or high-pressure
washers, hold them a sufficient distance away
and use a maximum temperature of
140 ℉/60 ℃.
Holding them too close or using excessively
high pressures or temperatures can cause
damage or preliminary damage that may then lead to long-term damage.
Follow the operating instructions for the high-
pressure washer.◀
Do not direct steam or high-pressure washers toward the decorative labels applied by themanufacturer; otherwise, damage may result.
Cleaning sensors/cameras with high-
pressure washers
When using high-pressure washers, do not
spray the exterior sensors and cameras, for
Park Distance Control or the backup camera,
for instance, for extended periods of time and
only from a distance of at least 12 in/30 cm.◀
Regularly remove foreign bodies, such as
leaves, from the area below the windshield
when the hood is open.Wash your vehicle frequently, particularly in
winter.
Intense soiling and road salt can damage the
vehicle.
Washing in automatic car washes Give preference to cloth car washes or those
that use soft brushes in order to avoid paint damage.
Notes Note the following:▷Make sure that the wheels and tires are not
damaged by the transport mechanisms.▷Fold in the exterior mirrors; otherwise, they
may be damaged, depending on the width
of the vehicle.▷Deactivate the rain sensor, refer to
page 63, to avoid unintentional wiper acti‐
vation.▷Move the rear window wiper to its resting
position, deactivate it, and protect it
against damage. Ask the car wash operator
about any necessary protective measures.▷Remove additional attachments, for in‐
stance a spoiler or telephone antenna, if
there is a risk that these may be damaged.
Guide rails in car washes
Avoid car washes with guide rails higher
than 4 in/10 cm; otherwise, the vehicle body
could be damaged.◀
Before driving into a car wash The vehicle is able to roll if the following steps
are taken.
Automatic transmission
1.Release the handbrake, refer to page 61.2.Drive into the car wash.Seite 263CareMobility263
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Short commands for voice activationsystemVehicle equipment
This chapter describes all series equipment as
well as country-specific and special equipment
offered for this model series.Therefore, it also
describes equipment that may not be found in
your vehicle, for instance due to the selected
special equipment or the country version. This
also applies to safety-related functions and
systems.
General information
Instructions for voice activation system, refer
to page 25.To have the available spoken instructions read
out loud: ›Voice commands‹
The following short commands apply to vehi‐
cles equipped with a voice activation system.
They have no function in vehicles in which only
the mobile phone is operated using the voice.
Adjusting
Vehicle
FunctionCommandOpens the main menu.›Main menu‹Open the options.›Options‹Open the settings.›Settings‹Settings on the Control Display.›Control display‹Open the time and date.›Time and date‹Open the language and units.›Language and units‹Open the speed limit.›Speed‹Open the light.›Lighting‹Open the door lock.›Door locks‹Seite 272ReferenceShort commands for voice activation system272
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Tone FunctionCommandOpen the tone settings.›Tone‹
Telephone

FunctionCommandDial a phone number.›Dial number‹Open the Telephone menu.›Telephone‹Display the phone book.›Phonebook‹Redialing.›Redial‹Display received calls.›Received calls‹List of messages.›Messages‹Open the Bluetooth devices.›Bluetooth‹
Office
FunctionCommandOpen the Office menu.›Office‹Display Office Today.›Current office‹Display the contacts.›Contacts‹Display the messages.›Messages‹Display the calendar.›Calendar‹Display the tasks.›Tasks‹Display the reminders.›Reminders‹Seite 278ReferenceShort commands for voice activation system278
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