2013 BMW 640I GRAN COUPE service

Deleting all entries1.›Delete phonebook‹
The dialog for deleting the phone book is
opened.2.Confirm the query with ›Yes‹.3.Confirm the query again with ›Yes‹.
Reading and selecting entries
1.›Read phonebook‹
The dialog for reading the phone book is
opened.2.Say ›Dial number‹ when the desired entry is
read.
Selecting an entry
1.›Dial name‹2.Say the name after being prompted to do so.3.Confirm the query with ›Yes‹.
Adjusting the volume
Turn the knob during an announcement.
▷The volume remains constant even if the
volume of other audio sources is changed.▷The volume is stored for the remote control
currently in use.
Notes
Do not use the voice operation to initiate an
Emergency Request. In stressful situations, the
voice and vocal pitch can change. This can un‐
necessarily delay the establishment of a tele‐
phone connection.
Instead, use the SOS button, refer to
page 270, in the vicinity of the interior mirror.
Environmental conditions
▷Say the commands, numbers, and letters
smoothly and with normal volume, empha‐
sis, and speed.▷Always say commands in the language of
the system. The language for the mobilephone voice operation is preset and cannot
be changed in the Control Display.▷Keep the doors, windows, and glass sun‐
roof closed to prevent noise interference.▷Avoid making other noise in the vehicle
while speaking.
Snap-in adapter
General information
Detailed information about snap-in adapters,
which support the functions of the mobile
phone, is available from the service center.
Notes
At high temperatures, the charge functions of
the mobile phone can be limited under certain
circumstances, and the functions are no longer
executed.
When the mobile phone is used via the vehicle,
heed the operating manual of the mobile phone.
Installation position
In the center armrest.
Inserting the snap-in adapter
1.Press the button and remove the cover.Seite 224CommunicationTelephone224
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tures depends on the mobile phone. The mobile
phone must support this function.1."Telephone"2."Bluetooth® (phone)"3."Options"4."Configure Bluetooth®"5."Show images"
Display of all contact pictures is activated or de‐
activated.
Exporting/importing contacts
Contacts can be exported and imported via the
Personal Profile, refer to page 31. The contacts
stored in the vehicle are exported, but not those
from the mobile phone.
Deleting contacts
Only contacts that are stored in the vehicle are
deleted. The contacts on the mobile phone can‐
not be deleted.
1."Office"2."Contacts"3.Highlight the contact.4.Open "Options".5."Delete contact"or "Delete all contacts".6.If necessary "Yes"
Messages
General information
Whether or not text messages and e-mails from
the mobile phone are displayed depends on
whether transmission from the mobile phone to
the vehicle is supported. Text messages and e-
mails may not be supported by the service pro‐
vider, or the function may need to be enabled
separately. After the mobile phone is first paired,
transmission may take several minutes. Mes‐
sages are only displayed in full length when the
vehicle is stationary. Messages from the addi‐
tional telephone are not transmitted.
Displaying messages1."Office"2."Messages"
A symbol identifies the type of message.
SymbolMessage type Text messages. My Info Message from the Concierge serv‐
ice. E-mail from mobile phone.
Filtering the message list
The message list can be filtered when more than
one type of message exists.
1."Filter:"2.Select the type of message.▷"All"
All messages are displayed.▷"E-mail"
Only e-mails from the mobile phone are
displayed.▷"Service message"
Only messages from the BMW Assist
Concierge service and My Info are dis‐
played.▷"Text message"
Only text messages from the mobile
phone are displayed.Seite 229OfficeCommunication229
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Deleting messages
Messages from the Concierge service and
My Info can be deleted.
Delete a message:1."Office"2."Messages"3.Select the desired message.4.Open "Options".5."Delete message"
Delete all messages:
1."Office"2."Messages"3.Open "Options".4."Delete all messages" or"Delete service
messages"
Text messages
Calling the sender of a text message
1.Select the desired message.2. Select the symbol.
Saving the sender in the contacts
1.Highlight the desired message.2.Open "Options".3."Store as new contact" or "Add to existing
contact"
Using contact data
Contact data from appointments, tasks, text
messages, e-mails and notes can be saved or
selected, refer to page 233.
Reading the text message out loud
Read the text message out loud, refer to
page 233.
My Info
Selecting additional functions
Additional functions are available when a mes‐
sage is selected:SymbolFunction "Start guidance" or "Add as another
destination" "Call"
If the message contains a number,
the connection is established. "Select phone number"
If the message contains more than
one number, select the desired num‐
ber from the list. The connection is
established.
Message from the Concierge service
Storing an address
1.Select the desired message.2.Open "Options".3."Store contact in vehicle"
Selecting additional functions
Additional functions are available when a mes‐
sage is selected:
SymbolFunction "Start guidance" or "Add as another
destination" "Call"
If the message contains a number,
the connection is established.Seite 230CommunicationOffice230
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▷Depending on the number of stored ap‐
pointments, task notes, and messages in
the mobile phone, not all are displayed in the
vehicle.
Not all appointments and tasks from the mobile
phone are displayed at the right time?
▷The time zone, time or date is incorrectly set
on the Control Display and mobile phone.
The e-mail attachment is not displayed.
▷E-mails are transmitted without an attach‐
ment.
Entries are not displayed in full length.
▷Text were already transmitted from the mo‐
bile phone in a shortened form.▷Synchronization between the mobile phone
and vehicle may take several minutes.
The contact pictures are not being displayed?
▷Up to 200 contact pictures can be stored in
the vehicle.
The E-mail is displayed with a delay?
▷Check the e-mail settings on the mobile
phone and adjust if necessary.
If all points in this list have been checked and the
required function is still not available, contact
the hotline or service center.
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ConnectedDriveVehicle equipment
All standard, country-specific and optional
equipment that is offered in the model series is
described in this chapter. Therefore, equipment
is also described that is not available in a vehicle,
e. g., because of the selected optional equip‐
ment or country variant. This also applies for
safety-related functions and systems.
BMW Assist
General information
BMW Assist provides you with certain services,
e.g., transmission of the position data of your
vehicle to the BMW Assist Response Center if
an Emergency Request has been initiated.
Many BMW Assist services depend on the indi‐
vidually agreed upon contract.
After your contract has expired, the BMW Assist
system will be deactivated by the BMW Assist
Response Center without your having to visit a
service center. After the BMW Assist system
has been deactivated, no BMW Assist services
will be available. The BMW Assist system can be
reactivated by a service center after you sign a
new contract.
Requirements▷The installed BMW Assist system is logged
in to a wireless communications network.
This network must be capable of transmit‐
ting the services.▷To transmit position data, the vehicle must
be able to determine the current position.▷The BMW Assist service contract was
signed with your service center or with the
BMW Assist Response Center. Enabling
must have been completed.▷BMW Assist is activated.Services offered▷Emergency Request: when you press the
SOS button, a connection to the BMW As‐
sist Response Center is established. The
BMW Assist Response Center then speaks
with you and takes further steps to help you.▷Automatic Collision Notification: under cer‐
tain conditions, a connection is established
to the BMW Assist Response Center after a
serious accident. If possible, the BMW As‐
sist Response Center then speaks with you
and takes further steps to help you.▷Enhanced Roadside Assistance: BMW
Roadside Assistance can be contacted if as‐
sistance is needed in the event of a break‐
down. If possible, the vehicle and position
data are transmitted in the process.▷Customer Relations: connection with Cus‐
tomer Relations for information on all as‐
pects of your vehicle.▷TeleService: data on your vehicle's service
status or required inspections are transmit‐
ted to your service center, either automati‐
cally before a service due date or when you
request a BMW service appointment.▷Remote Door Unlock: the BMW Assist Re‐
sponse Center provides assistance if, for ex‐
ample, the remote control is not available
and the vehicle needs to be opened.▷Stolen Vehicle Recovery: after you report
that your vehicle was stolen to the police, the
BMW Assist Response Center can deter‐
mine its position.▷In addition to these services, the optional
Convenience Plan offers Concierge service
and information for route planning, traffic,
and weather. A limited number of calls can
be made via the BMW Assist Response
Center with Critical Calling if, for example,
the mobile phone is not available or dis‐
charged.Seite 237ConnectedDriveCommunication237
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Press the SOS button to contact the BMW
Assist Response Center.
TeleService
General information
TeleService supports communication with your
service center.
▷Data on the vehicle's service requirements
can be sent directly to the service center. In
this way, the service center can plan its work
in advance. This shortens the duration of the
service appointment.▷In the event of a breakdown, data on the ve‐
hicle's condition can be sent directly to
Roadside Assistance.▷The service varies by country.▷Connection costs may ensue.▷Services may be restricted abroad.
Requirements
▷BMW Assist is activated.▷Wireless reception is available.▷The ignition is switched on.
Use of TeleService
The TeleServices are typically activated in the
vehicle.
Even if TeleService Customer Service is not ac‐
tive, a voice contact to Roadside Assistance is
still possible.
To continue using or to deactivate the services,
please contact your service partner or the BMW
customer hotline.
Concierge service
General information
The BMW Assist Concierge service offers infor‐
mation on events, gas stations or hotels, and
provides phone numbers and addresses. Hotels
can be booked directly by the BMW Assist Con‐
cierge service. The Concierge service is part of
the optional BMW Convenience Plan.
Starting the Concierge service1."BMW Assist" or "ConnectedDrive"2."Concierge"3."Start service"
A voice connection is established with the BMW
Assist Concierge service. Phone numbers and
addresses can be transmitted to the vehicle.
Roadside Assistance
At a glance
BMW Roadside Assistance can be contacted if
assistance is needed in the event of a break‐
down.
Roadside Assistance can also be contacted via
a Check Control message, refer to page 73.
Start Roadside Assistance without
BMW Assist or TeleServices
1."BMW Assist" or "ConnectedDrive"2."Roadside Assistance"
The Roadside Assistance number is dis‐
played. If the mobile phone is paired, a con‐Seite 238CommunicationConnectedDrive238
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nection is established to Roadside Assis‐
tance.
Start Roadside Assistance with BMW
Assist or TeleServices
General information
If the vehicle is equipped with TeleServices,
support is first offered through TeleService Di‐
agnosis and, where applicable, then through
TeleService Help.
1."BMW Assist" or "ConnectedDrive"2."Roadside Assistance"3."Start service"
TeleService Diagnosis
TeleService Diagnosis enables the wireless
transmission of detailed vehicle data that are
important for vehicle diagnosis. These data are
transmitted automatically.
After the data are transmitted, the voice con‐
nection to Roadside Assistance is reestab‐
lished.
BMW Search
At a glance
A business search can be opened via BMW
Search.
License conditions
This product contains NetFront Browser soft‐
ware of ACCESS Co., Ltd. Copyright © 2007
ACCESS Co., Ltd. All rights reserved.
NetFront is a trademark or registered trademark
of ACCESS CO., LTD., in Japan and other coun‐
tries.
This software is based in part on the work of the
Independent JPEG Group.
Requirements▷Subscription to the optional Convenience
Plan.▷The date setting, refer to page 80, on the
Control Display is current.▷The vehicle is located within wireless net‐
work coverage.
Starting BMW Search
1."BMW Assist" or "ConnectedDrive"2."BMW Online"3.If necessary, "OK".
The BMW Search home page is displayed.
Operating BMW Search
To start a search:
▷Turn the controller to highlight an element.▷Press the controller to display an element.Seite 239ConnectedDriveCommunication239
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Opening the start page1."Options" Open.2."Display start page"
Loading a new page
1."Options" Open.2."Update"
Cancel
1."Options" Open.2."Cancel loading"
Customer Relations
At a glance
Contact Customer Relations for information on
all aspects of your vehicle.
Calling Customer Relations
Vehicles not equipped with BMW
Assist or TeleService
1."BMW Assist" or "ConnectedDrive"2."Customer Relations"
The Customer Relations phone number is dis‐
played. If the mobile phone is paired, a connec‐
tion is established to Customer Relations.
Service Request
At a glance
Sends information to your service partner to re‐
quest the arrangement of a service appoint‐
ment. The TeleService data is transmitted dur‐
ing a Service Request. If possible, your service
partner will establish contact with you.
Starting a Service Request1."BMW Assist" or "ConnectedDrive"2."Service Request"3."Start service"
A Service Request can be started via a Check
Control message, refer to page 73.
Automatic Service Request
The TeleService data necessary for servicing
the vehicle are automatically sent to your service
partner prior to the service deadline. If possible,
the service partner will contact you and a service
appointment can be arranged.
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