227
ConnectedDrive
Communications
Using BMW Online
To select and display content:
>
Turn the controller to highlight an element.
> Press the controller to display an element.
Opening the start page
1.Open "Options".
2. "Display start page"
Loading a new page
1.Open "Options".
2. "Reload"
Canceling
1.Open "Options".
2. "Cancel loading"
Customer Relations
Overview
Contact Customer Relations for information on
all aspects of your vehicle.
Calling Customer Relations
Vehicle not equipped with BMW Assist
or TeleService
1."BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
The Customer Relations phone number is dis-
played. If a mobile phone is paired, a connection
is established to Customer Relations.
Vehicle equipped with BMW Assist or
TeleService
1."BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"
Service Request
Overview
Inform your BMW center that you need to
schedule a service appointment. The Teleser-
vice data is transmitted during a Service
Request. If possible, your BMW center will
establish contact with you.
Starting a Service Request
1."BMW Assist" or "ConnectedDrive"
2. "Service Request"
3. "Start service"
Automatic Serv ice Request
The Teleservice data ne cessary for servicing
the vehicle are automatica lly sent to your BMW
center prior to the servic e deadline. If possible,
the center will contac t you and a service
appointment can be arranged.
Check when your BMW center was notified.
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260
MobilityMaintenance
Maintenance
Vehicle equipment
In this chapter, all pr oduction, country, and
optional equipment that is offered in the model
range is described. For this reason, descrip-
tions will be given of some equipment that may
not be available in a vehi cle, for example due to
the special options or national-market version
selected. This also app lies to safety related
functions and systems.
BMW Maintenance System
The BMW Maintenance System advises you of
necessary maintenance measures and helps
you maintain the traffic and operating safety of
the vehicle.
Condition Based Service CBS
Sensors and special al gorithms take the
different driving conditions of your BMW into
account. Condition Based Service uses this to
determine the current and future service
requirements. By letting you define a service
and maintenance regimen that reflects your
own individual requirem ents, the system builds
the basis for trouble-free driving.
On the Control Display, you can have the
remaining times or distances for selected main-
tenance tasks and any legally prescribed dates
displayed, refer to page 88: >
Engine oil
> Brake pads: separately for front and rear
> Brake fluid
> Vehicle check
> Legally mandated in spections depending
on local regulations
Service data in the remote control
Your vehicle continuously stores service-
requirement information in the remote control
while you are driving. Your dealership Service
Advisor can read out this data from the remote
control unit, and propose an optimized mainte-
nance approach. Whenever you take your car in
for servicing you should therefore give your
dealership Service Advisor the remote control
unit that you last used.
Make sure that the date is always set
correctly, refer to page 92; otherwise, the
effectiveness of Condit ion Based Service CBS
is not assured. <
Service and Warranty Information
Booklet for US models and Warranty
and Service Guide Booklet for
Canadian models
Please consult your Service and Warranty Infor-
mation Booklet for US models and Warranty
and Service Guide Booklet for Canadian models
for additional information on service require-
ments.
BMW recommends that you have service
and repair operations performed at your
BMW center.
Take the time to ensu re that these service
procedures are confirmed by entries in your
vehicle's Service and Warranty Information
Booklet for US models and Warranty and Ser-
vice Guide Booklet for Canadian models. These
entries verify that your vehicle has received the
specified regula r maintenance.<
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