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CommunicationsTe l e p h o n e
Telephone
Vehicle equipment
In this chapter, all production, country, and
optional equipment that is offered in the model
range is described. Equipment is also described
that is not available because of, for example,
selected options or country version. This also
applies to safety related functions and systems.
Overview
The concept
Mobile phones or other external devices, e.g.
audio players, can be connected to the vehicle
via Bluetooth.
Bluetooth® is a registered trademark of
Bluetooth® SIG, Inc.
After being paired once, when the ignition is
switched on, these devices are automatically
detected as soon as they are present in the
vehicle and can be controlled via iDrive, by the
buttons on the steering wheel, and by voice.
Depending on whether they are functioning as a
telephone and/or as an audio source, external
devices can be used via the vehicle. The tele-
phone functions will be described below. Oper-
ation of audio functions, refer to page 192.
Up to four external devices can be paired.
It may be necessary for some functions to be
activated by the mobile phone provider or ser-
vice provider. Only make entries when traffic conditions
permit. Do not hold the mobile phone in
your hand while you are driving; use the hands-
free system instead. Otherwise, you may
endanger vehicle occupants and other road
users. <
Snap-in adapter
The snap-in adapter makes it possible:
>Accommodate the mobile phone.
> Recharge its battery.
> Connect it to an external antenna of the
vehicle.
This assures a better network connection
and constant sound quality.
Suitable mobile phones
For precise information about which mobile
phones and external devices with a Bluetooth
interface are supported by the mobile phone
preparation, go to www.bmwusa.com/
bluetooth.
Displaying vehicl e identification
number and software part number
Checking which mobile phones are supported
by the mobile phone pr eparation requires the
vehicle identification number and software part
number. The software ve rsion of the mobile
phone may also be required.
1. "Telephone"
2. Open "Options".
3. "Bluetooth® info"
4. "Display system information"
With a certain software version, these suitable
mobile phones support the vehicle functions
described below.
With other mobile phones or software versions,
malfunctions may occur.
A mobile phone that is connected to the vehicle
should not be operated via the mobile phone
keypad; otherwise, ma lfunctions may occur.
It is possible to perform a software update, refer
to page 196.
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Communications
Operation
Adjusting volume
Turn the knob until the desired volume is
reached. The setting is
stored for the remote
control currently in use.
The vehicle automatically adjusts the volume of
the microphone on the mobile phone and the
volume of the person on the phone with you.
Depending on the mobile phone, it may be
necessary to adjust the volumes.
Adjustments are only possible during a call and
must be carried out separately for each phone.
When the telephone is unpaired, this deletes
the settings.
1. "Settings"
2. "Tone"
3. "Volume settings"
4. To select the desired setting:
"Microphone" or "Loudspeak."
5. To adjust: turn the controller.
6. To store: press the controller.
Incoming call
Receiving calls
If the number of the caller is stored in the phone
book and is transmitted by the network, then
the name and number of the contact are
displayed; otherwise, only the number is
displayed.
If a contact is assigned more than one phone
number, then only the name of the caller is
displayed. With calls to the auxiliary phone, only the
number is displayed if it is transmitted by the
network.
An incoming call to a phone is automatically
rejected if a call on the other phone is currently
active.
Accepting a call
Press the button on
the steering wheel
or "Accept"
Rejecting a call
"Reject"
The caller is connected to your mailbox if it has
been activated.
Ending a call
Press the button on the steering wheel
or
1. "Telephone"
2. "End call"
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Saving an entry in the contacts
1.
Highlight the entry.
2. Open "Options".
3. "Store as new contact" or "Add to existing
contact".
4. Select contact if necessary.
5. Select the type of number: "Home",
"Business", "Mobile" or "Other".
6. Complete the entr ies if necessary.
7. "Store contact"
Hands-free system
General information
Calls being conducted using the hands-free
system can be continued using the mobile
phone and vice versa.
From the mobile phone to the hands-
free system
Calls that have been in itiated from outside the
Bluetooth range of the vehicle can be continued
using the hands-free system if the ignition is
switched on.
Depending on the mobile phone, the call is
automatically switched to hands-free mode.
If the switch does not occur automatically, then
follow the instructions that appear on the
display of the mobile ph one, also refer to the
Owner's Manual for the mobile phone.
From hands-free system to mobile
phone
Calls being conducted using the hands-free
system can also be continued using the mobile
phone if so desired, depending on the mobile
phone.
At this point, follow the instructions that appear
on the display of the mobile phone, also refer to
the Owner's Manual for the mobile phone.
Operation by voice
With voice activation system:
Operation, refer to page 27.
Without voice acti vation system:
Depending upon the equipment, the mobile
phone can be voice-operated as described
below.
The list of short commands in the Owner's
Manual does not apply to this type of voice
operation.
The concept
> The mobile phone can be operated without
removing your hand from the steering
wheel.
> In many cases, the entry process is sup-
ported by means of announcements or
questions.
> {...} Verbal instructions to use with the voice
operation system.
Voice commands
Activating voice activation system
1. Press the button on the steering wheel.
2. Say the command.
Finishing voice input
Press the button on the steering wheel
or
Possible commands
Having possible commands read aloud
The system understands default commands
that must be spoken word for word.
Possible commands are read aloud.
Digits from zero to nine are recognized. {
Cancel }.
{ Help }.
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Each digit can be spoken individually or com-
bined into a sequence to accelerate the entry
process.
Using alternative commands
There are often a number of commands to run a
function, e.g.:
Example: dialing phone numbers
1. Press the button on the steering wheel.
2. {Dial number }
The system replies: {{Please say the
number }}.
3. For example: { 123 456 7890}
The system replies: {{123 456 7890.
Continue? }}.
4. {Dial }
The system replies: {{Dialing number }}.
Calling
Dialing phone numbers
The connection to the desired subscriber is
established.
Correcting phone number
Digit sequences can be deleted after the
system has repeated the digits.
The command can be repeated as often as
necessary.
Deleting phone number
All digits entered up to this point are deleted.
Redialing
Voice phone book
Depending on how your vehicle is equipped, it
may be necessary to create your own voice
phone book.
The entries must be entered using voice com-
mands and are separate from the memory in the
mobile phone. Up to 50 entries can be set up.
Storing the entry
Deleting the entry
Deleting all entries
Reading and selecting the entries
{Dial name } or {Name}.
1. {Dial number }.
2. Say the phone number.
3. {Dial }.
{ Correct number }.
{ Delete }.
{Redial }.
1. {Save name }.
2. Say the name aloud. Do not exceed a
speaking duration of about 2 seconds.
3. Say the phone number after being
prompted to do so by the system.
4. {Save }.
1. {Delete name }.
2. Say the name when prompted.
3. Confirm request: {Yes }
1. {Delete phonebook }.
The dialog for deleting phone book is
opened.
2. Confirm request: {Yes }
3. Confirm request again: { Yes}
1. {Read phonebook }.
The dialog for reading phone book is
opened.
2. Say {Dial number } when the desired
entry is read.
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Selecting an entry
Adjusting volume
Turn knob during announcement.
>
The volume remains the same, even if the
volume of other audio sources is changed.
> The volume is stored for the remote control
currently in use.
Notes
Notes on Emergency Requests
Do not use the voice operation system to ini-
tiate an emergency call. In stressful situations,
the voice and vocal pitch can change. This can
unnecessarily delay the establishment of a tele-
phone connection.
Instead, use the SOS button, refer to page 272,
in the vicinity of the interior rearview mirror.
Ambient conditions
> Say the commands, nu mbers and letters
smoothly and with normal volume, empha-
sis and speed.
> Always say the commands in the language
of the system. The language of the voice
operation of the mobile phone is preset and
cannot be changed via the Control Display.
> Keep the doors, windows, glass roof, and
convertible top closed to prevent interfer-
ence from outside noise.
> Avoid ambient noise in the vehicle while
speaking.
Snap-in adapter
General information
Detailed information on snap-in adapters that
compatibly support mobile phone functions can
be found at your BMW center.
Notes
At high temperatures, the charging function of
the mobile phone may be limited and some
functions may no longer be carried out.
When using the mobile phone via the vehicle,
follow the operating instru ctions of the mobile
phone.
Installation location
In the center armrest.
Inserting snap-in adapter
1. Press the button and remove the cover.
2. Insert the snap-in adapter at the front,
arrow 1, and press downward, arrow 2, until
it clicks into place.
1.
{Dial name }.
2. Say the name when prompted.
3. Confirm request: {Yes }
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Inserting mobile phone
1.Depending on the mobile phone, it may be
necessary to remove th e protective cap of
the antenna connector and from the USB
connection of the mobile phone.
2. Push the mobile phone with the buttons
facing upward toward the electrical connec-
tions and press down until it engages.
Removing mobile phone
Press the button and remove the mobile phone.
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CommunicationsConnectedDrive
ConnectedDrive
Vehicle equipment
In this chapter, all production, country, and
optional equipment that is offered in the model
range is described. Equipment is also described
that is not available because of, for example,
selected options or country version. This also
applies to safety related functions and systems.
BMW Assist
General information
BMW Assist provides a number of different ser-
vices. For example, the position data of the
vehicle can be transmitted to the BMW Assist
Response Center when an Emergency Request
is sent.
Many BMW Assist services depend on the
contract individually agreed upon.
After the contract has expired, the BMW Assist
system will be deactivated by the BMW Assist
Response Center without you having to visit a
BMW center. After the BMW Assist system has
been deactivated, no BM W Assist services will
be available. The BMW Assist system can be
reactivated by a BMW center after a new
contract has been signed.
Requirements
> The installed BMW Assist system is logged
into a mobile phone network. This network
must be capable of transmitting the
services.
> To transmit position data, the vehicle must
be able to determine its current position.
> To activate and update BMW Assist, a GPS
signal must be available. >
The BMW Assist service contract was
signed with your BMW center or with the
BMW Assist Response Center. The service
must have been fully enabled.
> BMW Assist is activated.
Services offered
>Emergency Request: when you press the
SOS button, a connection to the BMW
Assist Response Center is established. The
BMW Assist Response Center then speaks
with you and takes further steps to help you.
> Automatic Emergency Request: under cer-
tain conditions, a connection to the BMW
Assist Response Center is established after
a serious accident. If possible, the BMW
Assist Response Center then speaks with
you and takes further steps to help you.
> Enhanced Roadside Assistance: BMW
Roadside Assistance can be contacted if
assistance is needed in the event of a
breakdown. If possible, the vehicle data and
position data are tran smitted during this
call.
> Customer Relations: connection to Cus-
tomer Relations for information on all
aspects of your vehicle.
> BMW TeleService: the data on your vehi-
cle's service status or required inspections
are transmitted to your BMW center, either
automatically before a service due date or
when you request a service appointment.
> Remote Door Unlock: the BMW Assist
Response Center provides assistance if, for
example, the remote control is not available
and the vehicle needs to be opened.
> Stolen Vehicle Recovery: after you report to
the police that your vehicle was stolen, the
BMW Assist Response Center can deter-
mine its position.
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Communications
>
In addition, the optional Convenience Plan
offers Concierge servic e and information on
route planning, the traffic situation and
weather. Using Critical Calling, a limited
number of calls can be made via the BMW
Assist Response Center, for example if the
mobile phone is not available or discharged.
Press the SOS button to contact the BMW
Assist Response Center.
TeleService
General information
TeleService supports comm unication with your
BMW center.
> Data on the vehicle's service requirements
can be sent directly to the BMW center. In
this way, the BMW center can plan its work
in advance. This shor tens the duration of
the service appointment.
> In the event of a breakdown, data on the
vehicle's condition can be sent directly to
Roadside Assistance.
> The service varies by country.
> Connection may incur charges.
> Services may be restricted abroad.
Requirements
>BMW Assist is activated.
> Wireless reception is available.
> Ignition switched on.
Using TeleService
Generally, TeleService is activated in the
vehicle.
If TeleService is not activated, it is possible to
establish a voice contact to the BMW Group
Mobile Service.
For additional uses or to deactivate the ser-
vices, consult your BMW center or contact
Customer Relations.
Concierge service
General information
The Concierge service of BMW Assist will
inform you, for example, about upcoming
events, filling station, or hotels and supplies you
with their phone numbers and addresses. Many
hotels can be booked directly through the BMW
Assist Concierge service. Use of the Concierge
service requires an additi onal activation by the
BMW Assist Response Center.
Starting the Concierge service
1. "BMW Assist" or "ConnectedDrive"
2. "Concierge"
3. "Start service"
A voice contact with the BMW Concierge
service is established. Phone numbers and
addresses can be transmitted as a message.
Messages
Information about messages, refer to page 216.
Roadside Assistance
At a glance
BMW Roadside Assistance can be contacted if
assistance is needed in the event of a break-
down.
Contact with BMW Roadside Assistance can
also be established using a Check Control
message, refer to page92.
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